(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Schedule a plumbing check on incoming call
Customer tells you “Happy Easter”
Schedule total of 5 jobs
You are called by wrong name
Schedule install on incoming on call
You are placed on hold
Schedule a hvac check on incoming call
But wait there’s more
Scheduled appt for a business $89 diagnostic
Took call for customer checking ETA (not a return call to dispatch)
Scheduled a hvac marketed lead on incoming call
Spoke to customer who last name starts with a “Y”
Took call back from customer returning dispatch call
Took incoming call that Zach B or Greg had to call back
Spoke to same customer 3 times in one day
Someone calls for Sara, Kris or Zach G
Someone call re: septic services
Customer moved locations/PS
Renew a membership
Incoming call from not home owner
Sell a new membership
Robo call
Wrong number
Talk to a home warranty company/ Insurance company
Schedule hot water heater on incoming call
Asked a customer about their pet
Take incoming call from customer with same name as a CSR
