(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer tells you “Happy Easter”
But wait there’s more
Schedule hot water heater on incoming call
Sell a new membership
Schedule a hvac check on incoming call
Renew a membership
Take incoming call from customer with same name as a CSR
You are placed on hold
Wrong number
Someone calls for Sara, Kris or Zach G
Spoke to same customer 3 times in one day
Someone call re: septic services
Schedule total of 5 jobs
Spoke to customer who last name starts with a “Y”
Robo call
Took incoming call that Zach B or Greg had to call back
Scheduled appt for a business $89 diagnostic
Scheduled a hvac marketed lead on incoming call
Schedule a plumbing check on incoming call
You are called by wrong name
Took call back from customer returning dispatch call
Customer moved locations/PS
Talk to a home warranty company/ Insurance company
Took incoming call from someone in another state
Schedule install on incoming on call
Incoming call from not home owner
Asked a customer about their pet
Took call for customer checking ETA (not a return call to dispatch)