(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You are placed on hold
Spoke to same customer 3 times in one day
Scheduled appt for a business $89 diagnostic
Customer moved locations/PS
Took call back from customer returning dispatch call
But wait there’s more
Took incoming call from a SE (they called wrong line)
Schedule hot water heater on incoming call
Schedule a hvac check on incoming call
Took incoming call from someone in another state
Took incoming call from customer with same name as a Dispatcher
Someone calls for Sara, Kris or Zach G
Wrong number
Took incoming call from customer with same name as a CSR
You are called by wrong name
Schedule a plumbing check on incoming call
Robo call
Took call for customer checking ETA (not a return call to dispatch)
Someone call re: septic services
Schedule total of 5 jobs
Incoming call from not home owner
Took incoming call that Zach B or Greg had to call back
Schedule install on incoming on call
Renew a membership
Spoke to customer who last name starts with a “Y”
Talk to a home warranty company/ Insurance company
