Tookincoming callfromsomeone inanother stateSell a newmembershipSchedule hotwater heateron incomingcallSchedule aplumbingcheck onincoming callYou areplacedon holdCustomermovedlocations/PSBut waitthere’smoreSomeonecall re:septicservicesCustomertells you“Have agreat day"Took callback fromcustomerreturningdispatch callJULIE/Locatercalling backfor dispatchReceivecomplimentfromcustomerYou arecalled bywrongnameRenew amembershipIncomingcall fromnot homeownerSomeonecalls re:financingTook incomingcall fromcustomer withsame nameas a CSRSomeonecalls forSara, Krisor Zach GSpoke tosamecustomer 3times in onedayTook call forcustomerchecking ETA(not a returncall to dispatch)Asked acustomerabouttheir petSchedule ahvac checkon incomingcallSay "MyPleasure"Scheduledappt for abusiness$89diagnosticSpoke tocustomerwho lastname startswith a “Y”Talk to a homewarrantycompany/InsurancecompanyWrongnumberTook incomingcall fromcustomer withsame name as aDispatcherScheduled ahvacmarketedlead onincoming callTookincoming callthat Zach Bor Greg hadto call back Took incomingcall from a SE(they calledwrong line)Scheduletotal of 5jobsRobocallScheduleinstall onincomingon callTookincoming callfromsomeone inanother stateSell a newmembershipSchedule hotwater heateron incomingcallSchedule aplumbingcheck onincoming callYou areplacedon holdCustomermovedlocations/PSBut waitthere’smoreSomeonecall re:septicservicesCustomertells you“Have agreat day"Took callback fromcustomerreturningdispatch callJULIE/Locatercalling backfor dispatchReceivecomplimentfromcustomerYou arecalled bywrongnameRenew amembershipIncomingcall fromnot homeownerSomeonecalls re:financingTook incomingcall fromcustomer withsame nameas a CSRSomeonecalls forSara, Krisor Zach GSpoke tosamecustomer 3times in onedayTook call forcustomerchecking ETA(not a returncall to dispatch)Asked acustomerabouttheir petSchedule ahvac checkon incomingcallSay "MyPleasure"Scheduledappt for abusiness$89diagnosticSpoke tocustomerwho lastname startswith a “Y”Talk to a homewarrantycompany/InsurancecompanyWrongnumberTook incomingcall fromcustomer withsame name as aDispatcherScheduled ahvacmarketedlead onincoming callTookincoming callthat Zach Bor Greg hadto call back Took incomingcall from a SE(they calledwrong line)Scheduletotal of 5jobsRobocallScheduleinstall onincomingon call

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took incoming call from someone in another state
  2. Sell a new membership
  3. Schedule hot water heater on incoming call
  4. Schedule a plumbing check on incoming call
  5. You are placed on hold
  6. Customer moved locations/PS
  7. But wait there’s more
  8. Someone call re: septic services
  9. Customer tells you “Have a great day"
  10. Took call back from customer returning dispatch call
  11. JULIE/ Locater calling back for dispatch
  12. Receive compliment from customer
  13. You are called by wrong name
  14. Renew a membership
  15. Incoming call from not home owner
  16. Someone calls re: financing
  17. Took incoming call from customer with same name as a CSR
  18. Someone calls for Sara, Kris or Zach G
  19. Spoke to same customer 3 times in one day
  20. Took call for customer checking ETA (not a return call to dispatch)
  21. Asked a customer about their pet
  22. Schedule a hvac check on incoming call
  23. Say "My Pleasure"
  24. Scheduled appt for a business $89 diagnostic
  25. Spoke to customer who last name starts with a “Y”
  26. Talk to a home warranty company/ Insurance company
  27. Wrong number
  28. Took incoming call from customer with same name as a Dispatcher
  29. Scheduled a hvac marketed lead on incoming call
  30. Took incoming call that Zach B or Greg had to call back
  31. Took incoming call from a SE (they called wrong line)
  32. Schedule total of 5 jobs
  33. Robo call
  34. Schedule install on incoming on call