(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took incoming call from customer with same name as a Dispatcher
Schedule a plumbing check on incoming call
JULIE/ Locater calling back for dispatch
Robo call
Someone calls re: financing
Sell a new membership
Spoke to same customer 3 times in one day
Took incoming call from a SE (they called wrong line)
Wrong number
You are placed on hold
Customer moved locations/PS
Schedule hot water heater on incoming call
Incoming call from not home owner
Took call back from customer returning dispatch call
But wait there’s more
Took call for customer checking ETA (not a return call to dispatch)
Renew a membership
Asked a customer about their pet
Took incoming call from someone in another state
Talk to a home warranty company/ Insurance company
Schedule a hvac check on incoming call
Took incoming call that Zach B or Greg had to call back
Scheduled appt for a business $89 diagnostic
Spoke to customer who last name starts with a “Y”
Took incoming call from customer with same name as a CSR
