Someonecall re:septicservicesAsked acustomerabouttheir petSomeonecalls forSara, Krisor Zach GSay "MyPleasure"Renew amembershipTook incomingcall fromcustomer withsame name as aDispatcherTook call forcustomerchecking ETA(not a returncall to dispatch)Spoke tocustomerwho lastname startswith a “Y”Tookincoming callthat Zach Bor Greg hadto call backTook incomingcall fromcustomer withsame nameas a CSRSpoke tosamecustomer 3times in onedayScheduled ahvacmarketedlead onincoming callYou arecalled bywrongnameYou areplacedon holdTookincoming callfromsomeone inanother stateCustomertells you“Have agreat day"But waitthere’smoreJULIE/Locatercalling backfor dispatchWrongnumberScheduletotal of 5jobsSchedule aplumbingcheck onincoming callRobocallSell a newmembershipSchedule ahvac checkon incomingcallIncomingcall fromnot homeownerSomeonecalls re:financingReceivecomplimentfromcustomerScheduleinstall onincomingon callTook callback fromcustomerreturningdispatch callSchedule hotwater heateron incomingcallTalk to a homewarrantycompany/Insurancecompany Took incomingcall from a SE(they calledwrong line)Scheduledappt for abusiness$89diagnosticCustomermovedlocations/PSSomeonecall re:septicservicesAsked acustomerabouttheir petSomeonecalls forSara, Krisor Zach GSay "MyPleasure"Renew amembershipTook incomingcall fromcustomer withsame name as aDispatcherTook call forcustomerchecking ETA(not a returncall to dispatch)Spoke tocustomerwho lastname startswith a “Y”Tookincoming callthat Zach Bor Greg hadto call backTook incomingcall fromcustomer withsame nameas a CSRSpoke tosamecustomer 3times in onedayScheduled ahvacmarketedlead onincoming callYou arecalled bywrongnameYou areplacedon holdTookincoming callfromsomeone inanother stateCustomertells you“Have agreat day"But waitthere’smoreJULIE/Locatercalling backfor dispatchWrongnumberScheduletotal of 5jobsSchedule aplumbingcheck onincoming callRobocallSell a newmembershipSchedule ahvac checkon incomingcallIncomingcall fromnot homeownerSomeonecalls re:financingReceivecomplimentfromcustomerScheduleinstall onincomingon callTook callback fromcustomerreturningdispatch callSchedule hotwater heateron incomingcallTalk to a homewarrantycompany/Insurancecompany Took incomingcall from a SE(they calledwrong line)Scheduledappt for abusiness$89diagnosticCustomermovedlocations/PS

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone call re: septic services
  2. Asked a customer about their pet
  3. Someone calls for Sara, Kris or Zach G
  4. Say "My Pleasure"
  5. Renew a membership
  6. Took incoming call from customer with same name as a Dispatcher
  7. Took call for customer checking ETA (not a return call to dispatch)
  8. Spoke to customer who last name starts with a “Y”
  9. Took incoming call that Zach B or Greg had to call back
  10. Took incoming call from customer with same name as a CSR
  11. Spoke to same customer 3 times in one day
  12. Scheduled a hvac marketed lead on incoming call
  13. You are called by wrong name
  14. You are placed on hold
  15. Took incoming call from someone in another state
  16. Customer tells you “Have a great day"
  17. But wait there’s more
  18. JULIE/ Locater calling back for dispatch
  19. Wrong number
  20. Schedule total of 5 jobs
  21. Schedule a plumbing check on incoming call
  22. Robo call
  23. Sell a new membership
  24. Schedule a hvac check on incoming call
  25. Incoming call from not home owner
  26. Someone calls re: financing
  27. Receive compliment from customer
  28. Schedule install on incoming on call
  29. Took call back from customer returning dispatch call
  30. Schedule hot water heater on incoming call
  31. Talk to a home warranty company/ Insurance company
  32. Took incoming call from a SE (they called wrong line)
  33. Scheduled appt for a business $89 diagnostic
  34. Customer moved locations/PS