But waitthere’smoreTookincoming callfromsomeone inanother stateSchedule ahvac checkon incomingcallScheduletotal of 5jobsScheduled ahvacmarketedlead onincoming callSomeonecalls re:financingTalk to a homewarrantycompany/InsurancecompanySchedule aplumbingcheck onincoming callTookincoming callthat Zach Bor Greg hadto call back Took incomingcall from a SE(they calledwrong line)JULIE/Locatercalling backfor dispatchTook incomingcall fromcustomer withsame nameas a CSRSchedule hotwater heateron incomingcallCustomermovedlocations/PSYou areplacedon holdCustomertells you“Have agreat day"You arecalled bywrongnameAsked acustomerabouttheir petWrongnumberSell a newmembershipTook call forcustomerchecking ETA(not a returncall to dispatch)Took incomingcall fromcustomer withsame name as aDispatcherSpoke tosamecustomer 3times in onedayReceivecomplimentfromcustomerSpoke tocustomerwho lastname startswith a “Y”Took callback fromcustomerreturningdispatch callScheduledappt for abusiness$89diagnosticIncomingcall fromnot homeownerScheduleinstall onincomingon callSay "MyPleasure"Someonecall re:septicservicesSomeonecalls forSara, Krisor Zach GRenew amembershipRobocallBut waitthere’smoreTookincoming callfromsomeone inanother stateSchedule ahvac checkon incomingcallScheduletotal of 5jobsScheduled ahvacmarketedlead onincoming callSomeonecalls re:financingTalk to a homewarrantycompany/InsurancecompanySchedule aplumbingcheck onincoming callTookincoming callthat Zach Bor Greg hadto call back Took incomingcall from a SE(they calledwrong line)JULIE/Locatercalling backfor dispatchTook incomingcall fromcustomer withsame nameas a CSRSchedule hotwater heateron incomingcallCustomermovedlocations/PSYou areplacedon holdCustomertells you“Have agreat day"You arecalled bywrongnameAsked acustomerabouttheir petWrongnumberSell a newmembershipTook call forcustomerchecking ETA(not a returncall to dispatch)Took incomingcall fromcustomer withsame name as aDispatcherSpoke tosamecustomer 3times in onedayReceivecomplimentfromcustomerSpoke tocustomerwho lastname startswith a “Y”Took callback fromcustomerreturningdispatch callScheduledappt for abusiness$89diagnosticIncomingcall fromnot homeownerScheduleinstall onincomingon callSay "MyPleasure"Someonecall re:septicservicesSomeonecalls forSara, Krisor Zach GRenew amembershipRobocall

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. But wait there’s more
  2. Took incoming call from someone in another state
  3. Schedule a hvac check on incoming call
  4. Schedule total of 5 jobs
  5. Scheduled a hvac marketed lead on incoming call
  6. Someone calls re: financing
  7. Talk to a home warranty company/ Insurance company
  8. Schedule a plumbing check on incoming call
  9. Took incoming call that Zach B or Greg had to call back
  10. Took incoming call from a SE (they called wrong line)
  11. JULIE/ Locater calling back for dispatch
  12. Took incoming call from customer with same name as a CSR
  13. Schedule hot water heater on incoming call
  14. Customer moved locations/PS
  15. You are placed on hold
  16. Customer tells you “Have a great day"
  17. You are called by wrong name
  18. Asked a customer about their pet
  19. Wrong number
  20. Sell a new membership
  21. Took call for customer checking ETA (not a return call to dispatch)
  22. Took incoming call from customer with same name as a Dispatcher
  23. Spoke to same customer 3 times in one day
  24. Receive compliment from customer
  25. Spoke to customer who last name starts with a “Y”
  26. Took call back from customer returning dispatch call
  27. Scheduled appt for a business $89 diagnostic
  28. Incoming call from not home owner
  29. Schedule install on incoming on call
  30. Say "My Pleasure"
  31. Someone call re: septic services
  32. Someone calls for Sara, Kris or Zach G
  33. Renew a membership
  34. Robo call