Took incomingcall fromcustomer withsame name as aDispatcherRobocallSomeonecalls forSara, Krisor Zach GSpoke tosamecustomer 3times in onedayTalk to a homewarrantycompany/InsurancecompanyCustomermovedlocations/PSScheduledappt for abusiness$89diagnosticSchedule aplumbingcheck onincoming callTookincoming callthat Zach Bor Greg hadto call backWrongnumberBut waitthere’smoreScheduleinstall onincomingon callSell a newmembershipSchedule hotwater heateron incomingcallScheduletotal of 5jobsSchedule ahvac checkon incomingcallSomeonecalls re:financingScheduled ahvacmarketedlead onincoming callAsked acustomerabouttheir petJULIE/Locatercalling backfor dispatchSomeonecall re:septicservicesTook incomingcall fromcustomer withsame nameas a CSRCustomertells you“Have agreat day"Renew amembershipSpoke tocustomerwho lastname startswith a “Y”Took callback fromcustomerreturningdispatch callYou areplacedon holdTookincoming callfromsomeone inanother stateReceivecomplimentfromcustomerYou arecalled bywrongnameTook call forcustomerchecking ETA(not a returncall to dispatch)Incomingcall fromnot homeownerSay "MyPleasure" Took incomingcall from a SE(they calledwrong line)Took incomingcall fromcustomer withsame name as aDispatcherRobocallSomeonecalls forSara, Krisor Zach GSpoke tosamecustomer 3times in onedayTalk to a homewarrantycompany/InsurancecompanyCustomermovedlocations/PSScheduledappt for abusiness$89diagnosticSchedule aplumbingcheck onincoming callTookincoming callthat Zach Bor Greg hadto call backWrongnumberBut waitthere’smoreScheduleinstall onincomingon callSell a newmembershipSchedule hotwater heateron incomingcallScheduletotal of 5jobsSchedule ahvac checkon incomingcallSomeonecalls re:financingScheduled ahvacmarketedlead onincoming callAsked acustomerabouttheir petJULIE/Locatercalling backfor dispatchSomeonecall re:septicservicesTook incomingcall fromcustomer withsame nameas a CSRCustomertells you“Have agreat day"Renew amembershipSpoke tocustomerwho lastname startswith a “Y”Took callback fromcustomerreturningdispatch callYou areplacedon holdTookincoming callfromsomeone inanother stateReceivecomplimentfromcustomerYou arecalled bywrongnameTook call forcustomerchecking ETA(not a returncall to dispatch)Incomingcall fromnot homeownerSay "MyPleasure" Took incomingcall from a SE(they calledwrong line)

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took incoming call from customer with same name as a Dispatcher
  2. Robo call
  3. Someone calls for Sara, Kris or Zach G
  4. Spoke to same customer 3 times in one day
  5. Talk to a home warranty company/ Insurance company
  6. Customer moved locations/PS
  7. Scheduled appt for a business $89 diagnostic
  8. Schedule a plumbing check on incoming call
  9. Took incoming call that Zach B or Greg had to call back
  10. Wrong number
  11. But wait there’s more
  12. Schedule install on incoming on call
  13. Sell a new membership
  14. Schedule hot water heater on incoming call
  15. Schedule total of 5 jobs
  16. Schedule a hvac check on incoming call
  17. Someone calls re: financing
  18. Scheduled a hvac marketed lead on incoming call
  19. Asked a customer about their pet
  20. JULIE/ Locater calling back for dispatch
  21. Someone call re: septic services
  22. Took incoming call from customer with same name as a CSR
  23. Customer tells you “Have a great day"
  24. Renew a membership
  25. Spoke to customer who last name starts with a “Y”
  26. Took call back from customer returning dispatch call
  27. You are placed on hold
  28. Took incoming call from someone in another state
  29. Receive compliment from customer
  30. You are called by wrong name
  31. Took call for customer checking ETA (not a return call to dispatch)
  32. Incoming call from not home owner
  33. Say "My Pleasure"
  34. Took incoming call from a SE (they called wrong line)