JULIE/Locatercalling backfor dispatchRenew amembershipCustomermovedlocations/PSSomeonecall re:septicservicesTook incomingcall fromcustomer withsame name as aDispatcherScheduled ahvacmarketedlead onincoming call Took incomingcall from a SE(they calledwrong line)Talk to a homewarrantycompany/InsurancecompanySay "MyPleasure"Schedule aplumbingcheck onincoming callScheduletotal of 5jobsBut waitthere’smoreIncomingcall fromnot homeownerSomeonecalls forSara, Krisor Zach GTook incomingcall fromcustomer withsame nameas a CSRWrongnumberAsked acustomerabouttheir petSell a newmembershipScheduledappt for abusiness$89diagnosticSpoke tosamecustomer 3times in onedayYou areplacedon holdSchedule hotwater heateron incomingcallYou arecalled bywrongnameSomeonecalls re:financingCustomertells you“Have agreat day"ReceivecomplimentfromcustomerSpoke tocustomerwho lastname startswith a “Y”Tookincoming callthat Zach Bor Greg hadto call backTook callback fromcustomerreturningdispatch callRobocallScheduleinstall onincomingon callSchedule ahvac checkon incomingcallTookincoming callfromsomeone inanother stateTook call forcustomerchecking ETA(not a returncall to dispatch)JULIE/Locatercalling backfor dispatchRenew amembershipCustomermovedlocations/PSSomeonecall re:septicservicesTook incomingcall fromcustomer withsame name as aDispatcherScheduled ahvacmarketedlead onincoming call Took incomingcall from a SE(they calledwrong line)Talk to a homewarrantycompany/InsurancecompanySay "MyPleasure"Schedule aplumbingcheck onincoming callScheduletotal of 5jobsBut waitthere’smoreIncomingcall fromnot homeownerSomeonecalls forSara, Krisor Zach GTook incomingcall fromcustomer withsame nameas a CSRWrongnumberAsked acustomerabouttheir petSell a newmembershipScheduledappt for abusiness$89diagnosticSpoke tosamecustomer 3times in onedayYou areplacedon holdSchedule hotwater heateron incomingcallYou arecalled bywrongnameSomeonecalls re:financingCustomertells you“Have agreat day"ReceivecomplimentfromcustomerSpoke tocustomerwho lastname startswith a “Y”Tookincoming callthat Zach Bor Greg hadto call backTook callback fromcustomerreturningdispatch callRobocallScheduleinstall onincomingon callSchedule ahvac checkon incomingcallTookincoming callfromsomeone inanother stateTook call forcustomerchecking ETA(not a returncall to dispatch)

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JULIE/ Locater calling back for dispatch
  2. Renew a membership
  3. Customer moved locations/PS
  4. Someone call re: septic services
  5. Took incoming call from customer with same name as a Dispatcher
  6. Scheduled a hvac marketed lead on incoming call
  7. Took incoming call from a SE (they called wrong line)
  8. Talk to a home warranty company/ Insurance company
  9. Say "My Pleasure"
  10. Schedule a plumbing check on incoming call
  11. Schedule total of 5 jobs
  12. But wait there’s more
  13. Incoming call from not home owner
  14. Someone calls for Sara, Kris or Zach G
  15. Took incoming call from customer with same name as a CSR
  16. Wrong number
  17. Asked a customer about their pet
  18. Sell a new membership
  19. Scheduled appt for a business $89 diagnostic
  20. Spoke to same customer 3 times in one day
  21. You are placed on hold
  22. Schedule hot water heater on incoming call
  23. You are called by wrong name
  24. Someone calls re: financing
  25. Customer tells you “Have a great day"
  26. Receive compliment from customer
  27. Spoke to customer who last name starts with a “Y”
  28. Took incoming call that Zach B or Greg had to call back
  29. Took call back from customer returning dispatch call
  30. Robo call
  31. Schedule install on incoming on call
  32. Schedule a hvac check on incoming call
  33. Took incoming call from someone in another state
  34. Took call for customer checking ETA (not a return call to dispatch)