(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Borrower needed a ECS doc emailed to them
Processed a forbearance
Reset a borrower's NCW account
Borrower asked for 1098-e
Pitched email permissions
Serviced a past due account
Took a payment
Sent an IDT
Account was in a DSCH
Borrower asks about the CARES Act
Borrower asked about their credit report
Set up autopay
Borrower asks about loan forgiveness (other than PSLF)