Answerthe phonewhilesmiling Thanksomeone forchoosingCherokeeRegional Use the phrase:You sound, Youseem, or Youlook, withsomeoneUse a HeartHead HeartsandwichCompletea randomact ofkindnessHold thedoor fora patientAvoid beingon yourcellphone formore thanan hourMake eyecontactwith yourpatientFill outLOCcardSend athank youemailTell a teammemberwhat you likeabout themMake eyecontactwith yourpatientShowappreciationto someonewho hashelped youAsk a patientwhat youcan do forthemAnswerthe phonewhilesmilingBe presentin yourinteractionwith patientTake 5minutes tojust sit still,breathe, andthink.Learnsomethingnew about aco-workerFIL OUTLOCCARDGreet co-workersby namefor a day!FILL OUTLOCCARDPracticeactivelisteningPracticeactivelylisteningGive acomplimentGive acomplimentAsk a co-worker howthey arefeeling todayFill outLOCcardHelpsomeonebeforethey askOfferencouragingwords tosomeoneAnswerthe phonewhilesmilingThanksomeone forchoosingCherokeeRegionalUse the phrase:You sound, Youseem, or Youlook, withsomeoneUse a HeartHead HeartsandwichCompletea randomact ofkindnessHold thedoor fora patientAvoid beingon yourcellphone formore thanan hourMake eyecontactwith yourpatientFill outLOCcardSend athank youemailTell a teammemberwhat you likeabout themMake eyecontactwith yourpatientShowappreciationto someonewho hashelped youAsk a patientwhat youcan do forthemAnswerthe phonewhilesmilingBe presentin yourinteractionwith patientTake 5minutes tojust sit still,breathe, andthink.Learnsomethingnew about aco-workerFIL OUTLOCCARDGreet co-workersby namefor a day!FILL OUTLOCCARDPracticeactivelisteningPracticeactivelylisteningGive acomplimentGive acomplimentAsk a co-worker howthey arefeeling todayFill outLOCcardHelpsomeonebeforethey askOfferencouragingwords tosomeone

Language of Care- Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer the phone while smiling
  2. Thank someone for choosing Cherokee Regional
  3. Use the phrase: You sound, You seem, or You look, with someone
  4. Use a Heart Head Heart sandwich
  5. Complete a random act of kindness
  6. Hold the door for a patient
  7. Avoid being on your cellphone for more than an hour
  8. Make eye contact with your patient
  9. Fill out LOC card
  10. Send a thank you email
  11. Tell a team member what you like about them
  12. Make eye contact with your patient
  13. Show appreciation to someone who has helped you
  14. Ask a patient what you can do for them
  15. Answer the phone while smiling
  16. Be present in your interaction with patient
  17. Take 5 minutes to just sit still, breathe, and think.
  18. Learn something new about a co-worker
  19. FIL OUT LOC CARD
  20. Greet co-workers by name for a day!
  21. FILL OUT LOC CARD
  22. Practice active listening
  23. Practice actively listening
  24. Give a compliment
  25. Give a compliment
  26. Ask a co-worker how they are feeling today
  27. Fill out LOC card
  28. Help someone before they ask
  29. Offer encouraging words to someone