FIL OUTLOCCARD FILL OUTLOCCARDAsk a patientwhat youcan do forthemAvoid beingon yourcellphone formore thanan hour Answerthe phonewhilesmilingSend athank youemailGive acomplimentUse the phrase:You sound, Youseem, or Youlook, withsomeonePracticeactivelisteningThanksomeone forchoosingCherokeeRegionalShowappreciationto someonewho hashelped youUse a HeartHead HeartsandwichCompletea randomact ofkindnessLearnsomethingnew about aco-workerHold thedoor fora patientBe presentin yourinteractionwith patientTell a teammemberwhat you likeabout themMake eyecontactwith yourpatientHelpsomeonebeforethey askAsk a co-worker howthey arefeeling todayMake eyecontactwith yourpatientAnswerthe phonewhilesmilingGreet co-workersby namefor a day!Fill outLOCcardOfferencouragingwords tosomeoneFill outLOCcardPracticeactivelylisteningGive acomplimentTake 5minutes tojust sit still,breathe, andthink.FIL OUTLOCCARDFILL OUTLOCCARDAsk a patientwhat youcan do forthemAvoid beingon yourcellphone formore thanan hourAnswerthe phonewhilesmilingSend athank youemailGive acomplimentUse the phrase:You sound, Youseem, or Youlook, withsomeonePracticeactivelisteningThanksomeone forchoosingCherokeeRegionalShowappreciationto someonewho hashelped youUse a HeartHead HeartsandwichCompletea randomact ofkindnessLearnsomethingnew about aco-workerHold thedoor fora patientBe presentin yourinteractionwith patientTell a teammemberwhat you likeabout themMake eyecontactwith yourpatientHelpsomeonebeforethey askAsk a co-worker howthey arefeeling todayMake eyecontactwith yourpatientAnswerthe phonewhilesmilingGreet co-workersby namefor a day!Fill outLOCcardOfferencouragingwords tosomeoneFill outLOCcardPracticeactivelylisteningGive acomplimentTake 5minutes tojust sit still,breathe, andthink.

Language of Care- Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FIL OUT LOC CARD
  2. FILL OUT LOC CARD
  3. Ask a patient what you can do for them
  4. Avoid being on your cellphone for more than an hour
  5. Answer the phone while smiling
  6. Send a thank you email
  7. Give a compliment
  8. Use the phrase: You sound, You seem, or You look, with someone
  9. Practice active listening
  10. Thank someone for choosing Cherokee Regional
  11. Show appreciation to someone who has helped you
  12. Use a Heart Head Heart sandwich
  13. Complete a random act of kindness
  14. Learn something new about a co-worker
  15. Hold the door for a patient
  16. Be present in your interaction with patient
  17. Tell a team member what you like about them
  18. Make eye contact with your patient
  19. Help someone before they ask
  20. Ask a co-worker how they are feeling today
  21. Make eye contact with your patient
  22. Answer the phone while smiling
  23. Greet co-workers by name for a day!
  24. Fill out LOC card
  25. Offer encouraging words to someone
  26. Fill out LOC card
  27. Practice actively listening
  28. Give a compliment
  29. Take 5 minutes to just sit still, breathe, and think.