Practiceactivelylistening Greet co-workersby namefor a day! Make eyecontactwith yourpatientMake eyecontactwith yourpatientSend athank youemailAnswerthe phonewhilesmilingCompletea randomact ofkindnessAnswerthe phonewhilesmilingBe presentin yourinteractionwith patientUse the phrase:You sound, Youseem, or Youlook, withsomeoneLearnsomethingnew about aco-workerHelpsomeonebeforethey askAsk a patientwhat youcan do forthemOfferencouragingwords tosomeoneFill outLOCcardAvoid beingon yourcellphone formore thanan hourAsk a co-worker howthey arefeeling todayTell a teammemberwhat you likeabout themFIL OUTLOCCARDHold thedoor fora patientFill outLOCcardPracticeactivelisteningThanksomeone forchoosingCherokeeRegionalUse a HeartHead HeartsandwichGive acomplimentFILL OUTLOCCARDTake 5minutes tojust sit still,breathe, andthink.Showappreciationto someonewho hashelped youGive acomplimentPracticeactivelylisteningGreet co-workersby namefor a day!Make eyecontactwith yourpatientMake eyecontactwith yourpatientSend athank youemailAnswerthe phonewhilesmilingCompletea randomact ofkindnessAnswerthe phonewhilesmilingBe presentin yourinteractionwith patientUse the phrase:You sound, Youseem, or Youlook, withsomeoneLearnsomethingnew about aco-workerHelpsomeonebeforethey askAsk a patientwhat youcan do forthemOfferencouragingwords tosomeoneFill outLOCcardAvoid beingon yourcellphone formore thanan hourAsk a co-worker howthey arefeeling todayTell a teammemberwhat you likeabout themFIL OUTLOCCARDHold thedoor fora patientFill outLOCcardPracticeactivelisteningThanksomeone forchoosingCherokeeRegionalUse a HeartHead HeartsandwichGive acomplimentFILL OUTLOCCARDTake 5minutes tojust sit still,breathe, andthink.Showappreciationto someonewho hashelped youGive acompliment

Language of Care- Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Practice actively listening
  2. Greet co-workers by name for a day!
  3. Make eye contact with your patient
  4. Make eye contact with your patient
  5. Send a thank you email
  6. Answer the phone while smiling
  7. Complete a random act of kindness
  8. Answer the phone while smiling
  9. Be present in your interaction with patient
  10. Use the phrase: You sound, You seem, or You look, with someone
  11. Learn something new about a co-worker
  12. Help someone before they ask
  13. Ask a patient what you can do for them
  14. Offer encouraging words to someone
  15. Fill out LOC card
  16. Avoid being on your cellphone for more than an hour
  17. Ask a co-worker how they are feeling today
  18. Tell a team member what you like about them
  19. FIL OUT LOC CARD
  20. Hold the door for a patient
  21. Fill out LOC card
  22. Practice active listening
  23. Thank someone for choosing Cherokee Regional
  24. Use a Heart Head Heart sandwich
  25. Give a compliment
  26. FILL OUT LOC CARD
  27. Take 5 minutes to just sit still, breathe, and think.
  28. Show appreciation to someone who has helped you
  29. Give a compliment