Be presentin yourinteractionwith patient Helpsomeonebeforethey askTake 5minutes tojust sit still,breathe, andthink. Answerthe phonewhilesmilingShowappreciationto someonewho hashelped youPracticeactivelisteningFill outLOCcardLearnsomethingnew about aco-workerMake eyecontactwith yourpatientFILL OUTLOCCARDGive acomplimentMake eyecontactwith yourpatientUse the phrase:You sound, Youseem, or Youlook, withsomeoneSend athank youemailThanksomeone forchoosingCherokeeRegionalFill outLOCcardOfferencouragingwords tosomeoneAsk a co-worker howthey arefeeling todayUse a HeartHead HeartsandwichTell a teammemberwhat you likeabout themAvoid beingon yourcellphone formore thanan hourHold thedoor fora patientPracticeactivelylisteningFIL OUTLOCCARDAsk a patientwhat youcan do forthemCompletea randomact ofkindnessGive acomplimentAnswerthe phonewhilesmilingGreet co-workersby namefor a day!Be presentin yourinteractionwith patientHelpsomeonebeforethey askTake 5minutes tojust sit still,breathe, andthink.Answerthe phonewhilesmilingShowappreciationto someonewho hashelped youPracticeactivelisteningFill outLOCcardLearnsomethingnew about aco-workerMake eyecontactwith yourpatientFILL OUTLOCCARDGive acomplimentMake eyecontactwith yourpatientUse the phrase:You sound, Youseem, or Youlook, withsomeoneSend athank youemailThanksomeone forchoosingCherokeeRegionalFill outLOCcardOfferencouragingwords tosomeoneAsk a co-worker howthey arefeeling todayUse a HeartHead HeartsandwichTell a teammemberwhat you likeabout themAvoid beingon yourcellphone formore thanan hourHold thedoor fora patientPracticeactivelylisteningFIL OUTLOCCARDAsk a patientwhat youcan do forthemCompletea randomact ofkindnessGive acomplimentAnswerthe phonewhilesmilingGreet co-workersby namefor a day!

Language of Care- Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be present in your interaction with patient
  2. Help someone before they ask
  3. Take 5 minutes to just sit still, breathe, and think.
  4. Answer the phone while smiling
  5. Show appreciation to someone who has helped you
  6. Practice active listening
  7. Fill out LOC card
  8. Learn something new about a co-worker
  9. Make eye contact with your patient
  10. FILL OUT LOC CARD
  11. Give a compliment
  12. Make eye contact with your patient
  13. Use the phrase: You sound, You seem, or You look, with someone
  14. Send a thank you email
  15. Thank someone for choosing Cherokee Regional
  16. Fill out LOC card
  17. Offer encouraging words to someone
  18. Ask a co-worker how they are feeling today
  19. Use a Heart Head Heart sandwich
  20. Tell a team member what you like about them
  21. Avoid being on your cellphone for more than an hour
  22. Hold the door for a patient
  23. Practice actively listening
  24. FIL OUT LOC CARD
  25. Ask a patient what you can do for them
  26. Complete a random act of kindness
  27. Give a compliment
  28. Answer the phone while smiling
  29. Greet co-workers by name for a day!