FIL OUTLOCCARD FILL OUTLOCCARDMake eyecontactwith yourpatient Fill outLOCcardUse the phrase:You sound, Youseem, or Youlook, withsomeoneThanksomeone forchoosingCherokeeRegionalLearnsomethingnew about aco-workerPracticeactivelisteningCompletea randomact ofkindnessGreet co-workersby namefor a day!Helpsomeonebeforethey askBe presentin yourinteractionwith patientAnswerthe phonewhilesmilingAsk a patientwhat youcan do forthemHold thedoor fora patientOfferencouragingwords tosomeoneAvoid beingon yourcellphone formore thanan hourAsk a co-worker howthey arefeeling todayUse a HeartHead HeartsandwichPracticeactivelylisteningShowappreciationto someonewho hashelped youFill outLOCcardTake 5minutes tojust sit still,breathe, andthink.Send athank youemailGive acomplimentTell a teammemberwhat you likeabout themMake eyecontactwith yourpatientAnswerthe phonewhilesmilingGive acomplimentFIL OUTLOCCARDFILL OUTLOCCARDMake eyecontactwith yourpatientFill outLOCcardUse the phrase:You sound, Youseem, or Youlook, withsomeoneThanksomeone forchoosingCherokeeRegionalLearnsomethingnew about aco-workerPracticeactivelisteningCompletea randomact ofkindnessGreet co-workersby namefor a day!Helpsomeonebeforethey askBe presentin yourinteractionwith patientAnswerthe phonewhilesmilingAsk a patientwhat youcan do forthemHold thedoor fora patientOfferencouragingwords tosomeoneAvoid beingon yourcellphone formore thanan hourAsk a co-worker howthey arefeeling todayUse a HeartHead HeartsandwichPracticeactivelylisteningShowappreciationto someonewho hashelped youFill outLOCcardTake 5minutes tojust sit still,breathe, andthink.Send athank youemailGive acomplimentTell a teammemberwhat you likeabout themMake eyecontactwith yourpatientAnswerthe phonewhilesmilingGive acompliment

Language of Care- Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FIL OUT LOC CARD
  2. FILL OUT LOC CARD
  3. Make eye contact with your patient
  4. Fill out LOC card
  5. Use the phrase: You sound, You seem, or You look, with someone
  6. Thank someone for choosing Cherokee Regional
  7. Learn something new about a co-worker
  8. Practice active listening
  9. Complete a random act of kindness
  10. Greet co-workers by name for a day!
  11. Help someone before they ask
  12. Be present in your interaction with patient
  13. Answer the phone while smiling
  14. Ask a patient what you can do for them
  15. Hold the door for a patient
  16. Offer encouraging words to someone
  17. Avoid being on your cellphone for more than an hour
  18. Ask a co-worker how they are feeling today
  19. Use a Heart Head Heart sandwich
  20. Practice actively listening
  21. Show appreciation to someone who has helped you
  22. Fill out LOC card
  23. Take 5 minutes to just sit still, breathe, and think.
  24. Send a thank you email
  25. Give a compliment
  26. Tell a team member what you like about them
  27. Make eye contact with your patient
  28. Answer the phone while smiling
  29. Give a compliment