Answerthe phonewhilesmiling Greet co-workersby namefor a day!Tell a teammemberwhat you likeabout them Ask a patientwhat youcan do forthemMake eyecontactwith yourpatientCompletea randomact ofkindnessGive acomplimentBe presentin yourinteractionwith patientPracticeactivelisteningFill outLOCcardFILL OUTLOCCARDFill outLOCcardUse the phrase:You sound, Youseem, or Youlook, withsomeoneOfferencouragingwords tosomeoneLearnsomethingnew about aco-workerHelpsomeonebeforethey askAnswerthe phonewhilesmilingGive acomplimentPracticeactivelylisteningShowappreciationto someonewho hashelped youUse a HeartHead HeartsandwichMake eyecontactwith yourpatientHold thedoor fora patientFIL OUTLOCCARDAsk a co-worker howthey arefeeling todayThanksomeone forchoosingCherokeeRegionalAvoid beingon yourcellphone formore thanan hourSend athank youemailTake 5minutes tojust sit still,breathe, andthink.Answerthe phonewhilesmilingGreet co-workersby namefor a day!Tell a teammemberwhat you likeabout themAsk a patientwhat youcan do forthemMake eyecontactwith yourpatientCompletea randomact ofkindnessGive acomplimentBe presentin yourinteractionwith patientPracticeactivelisteningFill outLOCcardFILL OUTLOCCARDFill outLOCcardUse the phrase:You sound, Youseem, or Youlook, withsomeoneOfferencouragingwords tosomeoneLearnsomethingnew about aco-workerHelpsomeonebeforethey askAnswerthe phonewhilesmilingGive acomplimentPracticeactivelylisteningShowappreciationto someonewho hashelped youUse a HeartHead HeartsandwichMake eyecontactwith yourpatientHold thedoor fora patientFIL OUTLOCCARDAsk a co-worker howthey arefeeling todayThanksomeone forchoosingCherokeeRegionalAvoid beingon yourcellphone formore thanan hourSend athank youemailTake 5minutes tojust sit still,breathe, andthink.

Language of Care- Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer the phone while smiling
  2. Greet co-workers by name for a day!
  3. Tell a team member what you like about them
  4. Ask a patient what you can do for them
  5. Make eye contact with your patient
  6. Complete a random act of kindness
  7. Give a compliment
  8. Be present in your interaction with patient
  9. Practice active listening
  10. Fill out LOC card
  11. FILL OUT LOC CARD
  12. Fill out LOC card
  13. Use the phrase: You sound, You seem, or You look, with someone
  14. Offer encouraging words to someone
  15. Learn something new about a co-worker
  16. Help someone before they ask
  17. Answer the phone while smiling
  18. Give a compliment
  19. Practice actively listening
  20. Show appreciation to someone who has helped you
  21. Use a Heart Head Heart sandwich
  22. Make eye contact with your patient
  23. Hold the door for a patient
  24. FIL OUT LOC CARD
  25. Ask a co-worker how they are feeling today
  26. Thank someone for choosing Cherokee Regional
  27. Avoid being on your cellphone for more than an hour
  28. Send a thank you email
  29. Take 5 minutes to just sit still, breathe, and think.