Groupon cust booked wrong date Bluetooth didn't open gate Re- entry TM Call Pre- arrival Missed early bird Agent Spoke with onsite location Refund post- start Extension / Booked wrong timeframe Groupon customer didnt view voucher Monthly Call Closed location Attendant Refused Customer has more than 1 account Transaction Error/Decline SPG / OSL / Park n Pay Pass didn't Scan Ticketed Road closures/accessibility Oversold Shuttle Questions Wrong location Cheaper onsite Oversized Multi- day Refund Customer didn't read/follow pass instructions Escalated to Supervisor Unrecognized Charge/Fraud Trouble Logging into Acct Reseller pass Hours of operation Groupon cust booked wrong date Bluetooth didn't open gate Re- entry TM Call Pre- arrival Missed early bird Agent Spoke with onsite location Refund post- start Extension / Booked wrong timeframe Groupon customer didnt view voucher Monthly Call Closed location Attendant Refused Customer has more than 1 account Transaction Error/Decline SPG / OSL / Park n Pay Pass didn't Scan Ticketed Road closures/accessibility Oversold Shuttle Questions Wrong location Cheaper onsite Oversized Multi- day Refund Customer didn't read/follow pass instructions Escalated to Supervisor Unrecognized Charge/Fraud Trouble Logging into Acct Reseller pass Hours of operation
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Groupon cust booked wrong date
B-Bluetooth didn't open gate
I-Re-entry
G-TM Call
B-Pre-arrival
I-Missed early bird
N-Agent Spoke with onsite location
I-Refund post-start
I-Extension / Booked wrong timeframe
G-Groupon customer didnt view voucher
B-Monthly Call
I-Closed location
G-Attendant Refused
N-Customer has more than 1 account
G-Transaction Error/Decline
O-SPG / OSL / Park n Pay
O-Pass didn't Scan
B-Ticketed
B-Road closures/accessibility
G-Oversold
N-Shuttle Questions
N-Wrong location
B-Cheaper onsite
G-Oversized
I-Multi-day Refund
O-Customer didn't read/follow pass instructions
N-Escalated to Supervisor
O-Unrecognized Charge/Fraud
N-Trouble Logging into Acct
B-Reseller pass
O-Hours of operation