Groupon cust booked wrong date Ticketed Road closures/accessibility Pre- arrival TM Call Oversized SPG / OSL / Park n Pay Attendant Refused Oversold Transaction Error/Decline Re- entry Groupon customer didnt view voucher Missed early bird Bluetooth didn't open gate Escalated to Supervisor Closed location Monthly Call Hours of operation Pass didn't Scan Refund post- start Agent Spoke with onsite location Cheaper onsite Customer has more than 1 account Unrecognized Charge/Fraud Multi- day Refund Customer didn't read/follow pass instructions Wrong location Trouble Logging into Acct Reseller pass Shuttle Questions Extension / Booked wrong timeframe Groupon cust booked wrong date Ticketed Road closures/accessibility Pre- arrival TM Call Oversized SPG / OSL / Park n Pay Attendant Refused Oversold Transaction Error/Decline Re- entry Groupon customer didnt view voucher Missed early bird Bluetooth didn't open gate Escalated to Supervisor Closed location Monthly Call Hours of operation Pass didn't Scan Refund post- start Agent Spoke with onsite location Cheaper onsite Customer has more than 1 account Unrecognized Charge/Fraud Multi- day Refund Customer didn't read/follow pass instructions Wrong location Trouble Logging into Acct Reseller pass Shuttle Questions Extension / Booked wrong timeframe
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Groupon cust booked wrong date
B-Ticketed
B-Road closures/accessibility
B-Pre-arrival
G-TM Call
G-Oversized
O-SPG / OSL / Park n Pay
G-Attendant Refused
G-Oversold
G-Transaction Error/Decline
I-Re-entry
G-Groupon customer didnt view voucher
I-Missed early bird
B-Bluetooth didn't open gate
N-Escalated to Supervisor
I-Closed location
B-Monthly Call
O-Hours of operation
O-Pass didn't Scan
I-Refund post-start
N-Agent Spoke with onsite location
B-Cheaper onsite
N-Customer has more than 1 account
O-Unrecognized Charge/Fraud
I-Multi-day Refund
O-Customer didn't read/follow pass instructions
N-Wrong location
N-Trouble Logging into Acct
B-Reseller pass
N-Shuttle Questions
I-Extension / Booked wrong timeframe