Groupon customer didnt view voucher SPG / OSL / Park n Pay Cheaper onsite TM Call Pre- arrival Reseller pass Refund post- start Wrong location Oversized Monthly Call Attendant Refused Groupon cust booked wrong date Closed location Unrecognized Charge/Fraud Hours of operation Shuttle Questions Customer didn't read/follow pass instructions Road closures/accessibility Escalated to Supervisor Ticketed Bluetooth didn't open gate Missed early bird Multi- day Refund Trouble Logging into Acct Pass didn't Scan Agent Spoke with onsite location Customer has more than 1 account Re- entry Oversold Transaction Error/Decline Extension / Booked wrong timeframe Groupon customer didnt view voucher SPG / OSL / Park n Pay Cheaper onsite TM Call Pre- arrival Reseller pass Refund post- start Wrong location Oversized Monthly Call Attendant Refused Groupon cust booked wrong date Closed location Unrecognized Charge/Fraud Hours of operation Shuttle Questions Customer didn't read/follow pass instructions Road closures/accessibility Escalated to Supervisor Ticketed Bluetooth didn't open gate Missed early bird Multi- day Refund Trouble Logging into Acct Pass didn't Scan Agent Spoke with onsite location Customer has more than 1 account Re- entry Oversold Transaction Error/Decline Extension / Booked wrong timeframe
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Groupon customer didnt view voucher
O-SPG / OSL / Park n Pay
B-Cheaper onsite
G-TM Call
B-Pre-arrival
B-Reseller pass
I-Refund post-start
N-Wrong location
G-Oversized
B-Monthly Call
G-Attendant Refused
O-Groupon cust booked wrong date
I-Closed location
O-Unrecognized Charge/Fraud
O-Hours of operation
N-Shuttle Questions
O-Customer didn't read/follow pass instructions
B-Road closures/accessibility
N-Escalated to Supervisor
B-Ticketed
B-Bluetooth didn't open gate
I-Missed early bird
I-Multi-day Refund
N-Trouble Logging into Acct
O-Pass didn't Scan
N-Agent Spoke with onsite location
N-Customer has more than 1 account
I-Re-entry
G-Oversold
G-Transaction Error/Decline
I-Extension / Booked wrong timeframe