Exercise9Told you theirname andasked youquestions touncover yourneedsExercise7OfferATMCardOffer FHBOnline 💖Crosssell anyproductOfferFHBOnlineExercise4UsedyournameExercise3Crosssell anyproductOfferstarterchecks🎁Exercise10 🎉Made youfeelcomfortable😉Exercise8Exercise11🏆Exercise1 😎OfferautopaymentExercise2👍Offeroverdraftprotection💵Exercise5🥇Thanked youfor yourbusiness👌Exercise6 🎰Offercheckingaccount💰Exercise9Told you theirname andasked youquestions touncover yourneedsExercise7OfferATMCardOffer FHBOnline 💖Crosssell anyproductOfferFHBOnlineExercise4UsedyournameExercise3Crosssell anyproductOfferstarterchecks🎁Exercise10 🎉Made youfeelcomfortable😉Exercise8Exercise11🏆Exercise1 😎OfferautopaymentExercise2👍Offeroverdraftprotection💵Exercise5🥇Thanked youfor yourbusiness👌Exercise6 🎰Offercheckingaccount💰

D1 Dress Rehearsal (CSR) NAME:_______________ BRANCH:_________________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exercise 9
  2. Told you their name and asked you questions to uncover your needs
  3. Exercise 7
  4. Offer ATM Card
  5. Offer FHB Online 💖
  6. Cross sell any product
  7. Offer FHB Online
  8. Exercise 4
  9. Used your name
  10. Exercise 3
  11. Cross sell any product
  12. Offer starter checks🎁
  13. Exercise 10 🎉
  14. Made you feel comfortable😉
  15. Exercise 8
  16. Exercise 11🏆
  17. Exercise 1 😎
  18. Offer auto payment
  19. Exercise 2👍
  20. Offer overdraft protection💵
  21. Exercise 5🥇
  22. Thanked you for your business👌
  23. Exercise 6 🎰
  24. Offer checking account💰