OfferATMCardExercise2👍Thanked youfor yourbusiness👌Exercise7Offer FHBOnline 💖Exercise5🥇Exercise9Made youfeelcomfortable😉Exercise8Crosssell anyproductExercise1 😎Crosssell anyproductOfferFHBOnlineUsedyournameExercise4Exercise6 🎰OfferautopaymentOffercheckingaccount💰Exercise10 🎉Told you theirname andasked youquestions touncover yourneedsOfferstarterchecks🎁Exercise11🏆Exercise3Offeroverdraftprotection💵OfferATMCardExercise2👍Thanked youfor yourbusiness👌Exercise7Offer FHBOnline 💖Exercise5🥇Exercise9Made youfeelcomfortable😉Exercise8Crosssell anyproductExercise1 😎Crosssell anyproductOfferFHBOnlineUsedyournameExercise4Exercise6 🎰OfferautopaymentOffercheckingaccount💰Exercise10 🎉Told you theirname andasked youquestions touncover yourneedsOfferstarterchecks🎁Exercise11🏆Exercise3Offeroverdraftprotection💵

D1 Dress Rehearsal (CSR) NAME:_______________ BRANCH:_________________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer ATM Card
  2. Exercise 2👍
  3. Thanked you for your business👌
  4. Exercise 7
  5. Offer FHB Online 💖
  6. Exercise 5🥇
  7. Exercise 9
  8. Made you feel comfortable😉
  9. Exercise 8
  10. Cross sell any product
  11. Exercise 1 😎
  12. Cross sell any product
  13. Offer FHB Online
  14. Used your name
  15. Exercise 4
  16. Exercise 6 🎰
  17. Offer auto payment
  18. Offer checking account💰
  19. Exercise 10 🎉
  20. Told you their name and asked you questions to uncover your needs
  21. Offer starter checks🎁
  22. Exercise 11🏆
  23. Exercise 3
  24. Offer overdraft protection💵