CATTool2 minwarning**Comet**3rdpartycall10 onCSATCustomergavecomplimentsTransfertoOnline90%qualityscoreAdminToolChaseAnswersCustomersays"Wow"CustomerYellsTechnicalIssuesCalledlanguageLineBeingplacedon holdCallDropsCalledEscalationsCustomersays"Excellent"Completed5 emailsFollowupBack toBackCallsWrongdepartmentCalledTaxCalledInsuranceCalledAdvisoryCATTool2 minwarning**Comet**3rdpartycall10 onCSATCustomergavecomplimentsTransfertoOnline90%qualityscoreAdminToolChaseAnswersCustomersays"Wow"CustomerYellsTechnicalIssuesCalledlanguageLineBeingplacedon holdCallDropsCalledEscalationsCustomersays"Excellent"Completed5 emailsFollowupBack toBackCallsWrongdepartmentCalledTaxCalledInsuranceCalledAdvisory

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CAT Tool
  2. 2 min warning **Comet**
  3. 3rd party call
  4. 10 on CSAT
  5. Customer gave compliments
  6. Transfer to Online
  7. 90% quality score
  8. Admin Tool
  9. Chase Answers
  10. Customer says "Wow"
  11. Customer Yells
  12. Technical Issues
  13. Called language Line
  14. Being placed on hold
  15. Call Drops
  16. Called Escalations
  17. Customer says "Excellent"
  18. Completed 5 emails
  19. Follow up
  20. Back to Back Calls
  21. Wrong department
  22. Called Tax
  23. Called Insurance
  24. Called Advisory