Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 10 on CSAT
2. Back to Back Calls
3. Customer gave compliments
4. 2 min warning **Comet**
5. 90% quality score
6. Chase Answers
7. Being placed on hold
8. Customer says "Wow"
9. Called Tax
10. Transfer to Online
11. Wrong department
12. Called language Line
13. 3rd party call
14. Called Escalations
15. Completed 5 emails
16. CAT Tool
17. Customer Yells
18. Called Advisory
19. Follow up
20. Technical Issues
21. Called Insurance
22. Customer says "Excellent"
23. Admin Tool
24. Call Drops