CalledAdvisoryBack toBackCallsWrongdepartment2 minwarning**Comet**CalledInsuranceAdminTool10 onCSATChaseAnswersCalledEscalationsCalledTaxCATToolCustomersays"Excellent"90%qualityscoreCompleted5 emailsTechnicalIssuesCustomersays"Wow"TransfertoOnlineCustomergavecomplimentsCallDropsFollowupCustomerYellsBeingplacedon hold3rdpartycallCalledlanguageLineCalledAdvisoryBack toBackCallsWrongdepartment2 minwarning**Comet**CalledInsuranceAdminTool10 onCSATChaseAnswersCalledEscalationsCalledTaxCATToolCustomersays"Excellent"90%qualityscoreCompleted5 emailsTechnicalIssuesCustomersays"Wow"TransfertoOnlineCustomergavecomplimentsCallDropsFollowupCustomerYellsBeingplacedon hold3rdpartycallCalledlanguageLine

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Advisory
  2. Back to Back Calls
  3. Wrong department
  4. 2 min warning **Comet**
  5. Called Insurance
  6. Admin Tool
  7. 10 on CSAT
  8. Chase Answers
  9. Called Escalations
  10. Called Tax
  11. CAT Tool
  12. Customer says "Excellent"
  13. 90% quality score
  14. Completed 5 emails
  15. Technical Issues
  16. Customer says "Wow"
  17. Transfer to Online
  18. Customer gave compliments
  19. Call Drops
  20. Follow up
  21. Customer Yells
  22. Being placed on hold
  23. 3rd party call
  24. Called language Line