CalledTaxCalledlanguageLineCustomergavecomplimentsAdminTool2 minwarning**Comet**90%qualityscoreCustomersays"Wow"WrongdepartmentCalledInsuranceBeingplacedon holdFollowupCompleted5 emailsChaseAnswersCalledAdvisory10 onCSATCATToolCalledEscalationsBack toBackCallsCustomerYellsCallDropsCustomersays"Excellent"TechnicalIssues3rdpartycallTransfertoOnlineCalledTaxCalledlanguageLineCustomergavecomplimentsAdminTool2 minwarning**Comet**90%qualityscoreCustomersays"Wow"WrongdepartmentCalledInsuranceBeingplacedon holdFollowupCompleted5 emailsChaseAnswersCalledAdvisory10 onCSATCATToolCalledEscalationsBack toBackCallsCustomerYellsCallDropsCustomersays"Excellent"TechnicalIssues3rdpartycallTransfertoOnline

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Tax
  2. Called language Line
  3. Customer gave compliments
  4. Admin Tool
  5. 2 min warning **Comet**
  6. 90% quality score
  7. Customer says "Wow"
  8. Wrong department
  9. Called Insurance
  10. Being placed on hold
  11. Follow up
  12. Completed 5 emails
  13. Chase Answers
  14. Called Advisory
  15. 10 on CSAT
  16. CAT Tool
  17. Called Escalations
  18. Back to Back Calls
  19. Customer Yells
  20. Call Drops
  21. Customer says "Excellent"
  22. Technical Issues
  23. 3rd party call
  24. Transfer to Online