10 onCSATCustomersays"Excellent"Customersays"Wow"90%qualityscore2 minwarning**Comet**FollowupChaseAnswersAdminToolCustomerYellsCallDropsTechnicalIssuesCustomergavecomplimentsWrongdepartmentCalledTaxCompleted5 emailsCalledlanguageLineCalledAdvisoryCalledInsuranceCATToolTransfertoOnline3rdpartycallCalledEscalationsBeingplacedon holdBack toBackCalls10 onCSATCustomersays"Excellent"Customersays"Wow"90%qualityscore2 minwarning**Comet**FollowupChaseAnswersAdminToolCustomerYellsCallDropsTechnicalIssuesCustomergavecomplimentsWrongdepartmentCalledTaxCompleted5 emailsCalledlanguageLineCalledAdvisoryCalledInsuranceCATToolTransfertoOnline3rdpartycallCalledEscalationsBeingplacedon holdBack toBackCalls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 10 on CSAT
  2. Customer says "Excellent"
  3. Customer says "Wow"
  4. 90% quality score
  5. 2 min warning **Comet**
  6. Follow up
  7. Chase Answers
  8. Admin Tool
  9. Customer Yells
  10. Call Drops
  11. Technical Issues
  12. Customer gave compliments
  13. Wrong department
  14. Called Tax
  15. Completed 5 emails
  16. Called language Line
  17. Called Advisory
  18. Called Insurance
  19. CAT Tool
  20. Transfer to Online
  21. 3rd party call
  22. Called Escalations
  23. Being placed on hold
  24. Back to Back Calls