CATToolCalledAdvisoryChaseAnswersTransfertoOnlineCompleted5 emails10 onCSATCustomergavecomplimentsCallDropsFollowupAdminToolCalledTaxCustomerYellsCalledlanguageLine3rdpartycallTechnicalIssuesCalledInsurance90%qualityscoreCustomersays"Excellent"Customersays"Wow"WrongdepartmentBeingplacedon holdCalledEscalations2 minwarning**Comet**Back toBackCallsCATToolCalledAdvisoryChaseAnswersTransfertoOnlineCompleted5 emails10 onCSATCustomergavecomplimentsCallDropsFollowupAdminToolCalledTaxCustomerYellsCalledlanguageLine3rdpartycallTechnicalIssuesCalledInsurance90%qualityscoreCustomersays"Excellent"Customersays"Wow"WrongdepartmentBeingplacedon holdCalledEscalations2 minwarning**Comet**Back toBackCalls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CAT Tool
  2. Called Advisory
  3. Chase Answers
  4. Transfer to Online
  5. Completed 5 emails
  6. 10 on CSAT
  7. Customer gave compliments
  8. Call Drops
  9. Follow up
  10. Admin Tool
  11. Called Tax
  12. Customer Yells
  13. Called language Line
  14. 3rd party call
  15. Technical Issues
  16. Called Insurance
  17. 90% quality score
  18. Customer says "Excellent"
  19. Customer says "Wow"
  20. Wrong department
  21. Being placed on hold
  22. Called Escalations
  23. 2 min warning **Comet**
  24. Back to Back Calls