CalledTaxCalledAdvisoryCustomersays"Excellent"3rdpartycallWrongdepartmentAdminToolCustomergavecomplimentsCATToolCustomersays"Wow"Back toBackCallsTechnicalIssuesChaseAnswersCalledlanguageLineCallDrops90%qualityscoreTransfertoOnlineCalledEscalationsBeingplacedon holdCompleted5 emails10 onCSATCalledInsuranceCustomerYells2 minwarning**Comet**FollowupCalledTaxCalledAdvisoryCustomersays"Excellent"3rdpartycallWrongdepartmentAdminToolCustomergavecomplimentsCATToolCustomersays"Wow"Back toBackCallsTechnicalIssuesChaseAnswersCalledlanguageLineCallDrops90%qualityscoreTransfertoOnlineCalledEscalationsBeingplacedon holdCompleted5 emails10 onCSATCalledInsuranceCustomerYells2 minwarning**Comet**Followup

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Tax
  2. Called Advisory
  3. Customer says "Excellent"
  4. 3rd party call
  5. Wrong department
  6. Admin Tool
  7. Customer gave compliments
  8. CAT Tool
  9. Customer says "Wow"
  10. Back to Back Calls
  11. Technical Issues
  12. Chase Answers
  13. Called language Line
  14. Call Drops
  15. 90% quality score
  16. Transfer to Online
  17. Called Escalations
  18. Being placed on hold
  19. Completed 5 emails
  20. 10 on CSAT
  21. Called Insurance
  22. Customer Yells
  23. 2 min warning **Comet**
  24. Follow up