CADPrinterIssueNetworkingnotansweringa questionUpdate onExistingTicketL2 saying"Create aticket"15+EmailsUnreadServiceRequestJMCticketTicket kickedback with nocommentReportsticketHWrequest inunassignedNeedsAEORequestUnassignedhits 0tickets"HiyaTeam"Storesubmitsticket, thencalls aboutsame issueEveryonenot readyat thesame timeQueueJumpsQuickly (1-2 minutes)TrafficcounterticketHD is themiddlemanDarnellRebootTicketemailed toHD andnot SCTicket getstaken whiletrying to takeitEmailswith nocontextStoreSubmitsMultipleTicketsTicketSkippedOver (1 houror more old)"Back inqueue ina minute""Callwasdropped"6+ TicketsfromOvernightProd vKPIreportsJira notworkingVPNIssueMX StoreCameraIssueTicket type isReportingIssue andnot ReportIssueVPN/FinessedropsStoreharddownComputeris a"modem"CADPrinterIssueNetworkingnotansweringa questionUpdate onExistingTicketL2 saying"Create aticket"15+EmailsUnreadServiceRequestJMCticketTicket kickedback with nocommentReportsticketHWrequest inunassignedNeedsAEORequestUnassignedhits 0tickets"HiyaTeam"Storesubmitsticket, thencalls aboutsame issueEveryonenot readyat thesame timeQueueJumpsQuickly (1-2 minutes)TrafficcounterticketHD is themiddlemanDarnellRebootTicketemailed toHD andnot SCTicket getstaken whiletrying to takeitEmailswith nocontextStoreSubmitsMultipleTicketsTicketSkippedOver (1 houror more old)"Back inqueue ina minute""Callwasdropped"6+ TicketsfromOvernightProd vKPIreportsJira notworkingVPNIssueMX StoreCameraIssueTicket type isReportingIssue andnot ReportIssueVPN/FinessedropsStoreharddownComputeris a"modem"

AEO IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CAD Printer Issue
  2. Networking not answering a question
  3. Update on Existing Ticket
  4. L2 saying "Create a ticket"
  5. 15+ Emails Unread
  6. Service Request
  7. JMC ticket
  8. Ticket kicked back with no comment
  9. Reports ticket
  10. HW request in unassigned
  11. Needs AEO Request
  12. Unassigned hits 0 tickets
  13. "Hiya Team"
  14. Store submits ticket, then calls about same issue
  15. Everyone not ready at the same time
  16. Queue Jumps Quickly (1-2 minutes)
  17. Traffic counter ticket
  18. HD is the middle man
  19. Darnell Reboot
  20. Ticket emailed to HD and not SC
  21. Ticket gets taken while trying to take it
  22. Emails with no context
  23. Store Submits Multiple Tickets
  24. Ticket Skipped Over (1 hour or more old)
  25. "Back in queue in a minute"
  26. "Call was dropped"
  27. 6+ Tickets from Overnight
  28. Prod v KPI reports
  29. Jira not working
  30. VPN Issue
  31. MX Store Camera Issue
  32. Ticket type is Reporting Issue and not Report Issue
  33. VPN/Finesse drops
  34. Store hard down
  35. Computer is a "modem"