Storesubmitsticket, thencalls aboutsame issueNeedsAEORequest"HiyaTeam"Trafficcounterticket15+EmailsUnreadStoreharddownJMCticketTicket type isReportingIssue andnot ReportIssueJira notworkingMX StoreCameraIssueL2 saying"Create aticket"ServiceRequestEveryonenot readyat thesame timeUpdate onExistingTicketVPNIssueCADPrinterIssueProd vKPIreportsReportsticket"Back inqueue ina minute"TicketSkippedOver (1 houror more old)QueueJumpsQuickly (1-2 minutes)Unassignedhits 0ticketsVPN/Finessedrops"Callwasdropped"HWrequest inunassignedStoreSubmitsMultipleTicketsTicketemailed toHD andnot SCNetworkingnotansweringa question6+ TicketsfromOvernightHD is themiddlemanEmailswith nocontextDarnellRebootTicket getstaken whiletrying to takeitComputeris a"modem"Ticket kickedback with nocommentStoresubmitsticket, thencalls aboutsame issueNeedsAEORequest"HiyaTeam"Trafficcounterticket15+EmailsUnreadStoreharddownJMCticketTicket type isReportingIssue andnot ReportIssueJira notworkingMX StoreCameraIssueL2 saying"Create aticket"ServiceRequestEveryonenot readyat thesame timeUpdate onExistingTicketVPNIssueCADPrinterIssueProd vKPIreportsReportsticket"Back inqueue ina minute"TicketSkippedOver (1 houror more old)QueueJumpsQuickly (1-2 minutes)Unassignedhits 0ticketsVPN/Finessedrops"Callwasdropped"HWrequest inunassignedStoreSubmitsMultipleTicketsTicketemailed toHD andnot SCNetworkingnotansweringa question6+ TicketsfromOvernightHD is themiddlemanEmailswith nocontextDarnellRebootTicket getstaken whiletrying to takeitComputeris a"modem"Ticket kickedback with nocomment

AEO IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Store submits ticket, then calls about same issue
  2. Needs AEO Request
  3. "Hiya Team"
  4. Traffic counter ticket
  5. 15+ Emails Unread
  6. Store hard down
  7. JMC ticket
  8. Ticket type is Reporting Issue and not Report Issue
  9. Jira not working
  10. MX Store Camera Issue
  11. L2 saying "Create a ticket"
  12. Service Request
  13. Everyone not ready at the same time
  14. Update on Existing Ticket
  15. VPN Issue
  16. CAD Printer Issue
  17. Prod v KPI reports
  18. Reports ticket
  19. "Back in queue in a minute"
  20. Ticket Skipped Over (1 hour or more old)
  21. Queue Jumps Quickly (1-2 minutes)
  22. Unassigned hits 0 tickets
  23. VPN/Finesse drops
  24. "Call was dropped"
  25. HW request in unassigned
  26. Store Submits Multiple Tickets
  27. Ticket emailed to HD and not SC
  28. Networking not answering a question
  29. 6+ Tickets from Overnight
  30. HD is the middle man
  31. Emails with no context
  32. Darnell Reboot
  33. Ticket gets taken while trying to take it
  34. Computer is a "modem"
  35. Ticket kicked back with no comment