VPNIssueTicketemailed toHD andnot SCUpdate onExistingTicketStoreharddownNeedsAEORequest"HiyaTeam"Everyonenot readyat thesame timeTicket getstaken whiletrying to takeitCADPrinterIssueTicket kickedback with nocommentStoreSubmitsMultipleTicketsTicketSkippedOver (1 houror more old)Unassignedhits 0ticketsReportsticketQueueJumpsQuickly (1-2 minutes)VPN/FinessedropsProd vKPIreportsDarnellReboot"Back inqueue ina minute""Callwasdropped"Networkingnotansweringa questionL2 saying"Create aticket"Ticket type isReportingIssue andnot ReportIssue15+EmailsUnreadJMCticketHWrequest inunassignedMX StoreCameraIssueTrafficcounterticketServiceRequestComputeris a"modem"HD is themiddlemanJira notworkingStoresubmitsticket, thencalls aboutsame issue6+ TicketsfromOvernightEmailswith nocontextVPNIssueTicketemailed toHD andnot SCUpdate onExistingTicketStoreharddownNeedsAEORequest"HiyaTeam"Everyonenot readyat thesame timeTicket getstaken whiletrying to takeitCADPrinterIssueTicket kickedback with nocommentStoreSubmitsMultipleTicketsTicketSkippedOver (1 houror more old)Unassignedhits 0ticketsReportsticketQueueJumpsQuickly (1-2 minutes)VPN/FinessedropsProd vKPIreportsDarnellReboot"Back inqueue ina minute""Callwasdropped"Networkingnotansweringa questionL2 saying"Create aticket"Ticket type isReportingIssue andnot ReportIssue15+EmailsUnreadJMCticketHWrequest inunassignedMX StoreCameraIssueTrafficcounterticketServiceRequestComputeris a"modem"HD is themiddlemanJira notworkingStoresubmitsticket, thencalls aboutsame issue6+ TicketsfromOvernightEmailswith nocontext

AEO IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VPN Issue
  2. Ticket emailed to HD and not SC
  3. Update on Existing Ticket
  4. Store hard down
  5. Needs AEO Request
  6. "Hiya Team"
  7. Everyone not ready at the same time
  8. Ticket gets taken while trying to take it
  9. CAD Printer Issue
  10. Ticket kicked back with no comment
  11. Store Submits Multiple Tickets
  12. Ticket Skipped Over (1 hour or more old)
  13. Unassigned hits 0 tickets
  14. Reports ticket
  15. Queue Jumps Quickly (1-2 minutes)
  16. VPN/Finesse drops
  17. Prod v KPI reports
  18. Darnell Reboot
  19. "Back in queue in a minute"
  20. "Call was dropped"
  21. Networking not answering a question
  22. L2 saying "Create a ticket"
  23. Ticket type is Reporting Issue and not Report Issue
  24. 15+ Emails Unread
  25. JMC ticket
  26. HW request in unassigned
  27. MX Store Camera Issue
  28. Traffic counter ticket
  29. Service Request
  30. Computer is a "modem"
  31. HD is the middle man
  32. Jira not working
  33. Store submits ticket, then calls about same issue
  34. 6+ Tickets from Overnight
  35. Emails with no context