How does thept feel (or thing)about theirtreatment/discorderEarn QA~ 107%or higherRequirednote when ptdeclinesother studiesAsk abouttheirweather(1-2mins.)Earn QA~ 110%or higherEarn QA~ 110%or higherNI; offer privacypolicy when ptdoes not wantto giveinformationTEAMGOLDENLIGHTHard topronouncename? -Ask patientHard topronouncename? -Ask patientAsk patients forreferrals (otherpeople tha maybe interested)in other studies.Offerhelpfulhotlines forpreventionHow pt hasbeen doingsincediagnosis?Consistent useof the ptname,ethroughout call(at least 3xs)Probe ptfor infothat mayprequalifyRequirednote when ptdeclinesother studiesRead thestudydescrptionfrom landingpageFind alternativestudies specificto theirsymptoms ifthey DNQ(Re-assure)Show empathy;pt does notthink they willprequalifyNI; offer privacypolicy when ptdoes not wantto giveinformation(Re-assure)Show empathy;pt does notthink they willprequalifyPt does nothave time toparticipate;reassure sitecan confirmscheduleEarn QA~ 107%or higherAdvise PTsite to reachout (Non-PQS Sites)Scared to trynew meds;reassure ptFind alternativestudies specificto theirsymptoms ifthey DNQOfferotherstudicesRead thestudydescrptionfrom landingpageSearchpreviouslyrequestedstudiesExplore anycommon(ground) withthe ptNI; Distance- offer othersites and/ orstudies intheir areapt on theroad and mayhave someserviceinterruptionSearchpreviouslyrequestedstudiesExplore anycommon(ground) withthe ptBuild Rapport- mentioncurrentevents in pt'scityBuild Rapport- mentioncurrentevents in pt'scitypt on theroad and mayhave someserviceinterruptionPt does nothave time toparticipate;reassure sitecan confirmscheduleAdvise PTsite to reachout (Non-PQS Sites)Scared to trynew meds;reassure ptHow does thept feel (or thing)about theirtreatment/discorderAsk abouttheirweather(1-2mins.)How pt hasbeen doingsincediagnosis?Ask patients forreferrals (otherpeople tha maybe interested)in other studies.How does thept feel (or thing)about theirtreatment/discorderEarn QA~ 107%or higherRequirednote when ptdeclinesother studiesAsk abouttheirweather(1-2mins.)Earn QA~ 110%or higherEarn QA~ 110%or higherNI; offer privacypolicy when ptdoes not wantto giveinformationTEAMGOLDENLIGHTHard topronouncename? -Ask patientHard topronouncename? -Ask patientAsk patients forreferrals (otherpeople tha maybe interested)in other studies.Offerhelpfulhotlines forpreventionHow pt hasbeen doingsincediagnosis?Consistent useof the ptname,ethroughout call(at least 3xs)Probe ptfor infothat mayprequalifyRequirednote when ptdeclinesother studiesRead thestudydescrptionfrom landingpageFind alternativestudies specificto theirsymptoms ifthey DNQ(Re-assure)Show empathy;pt does notthink they willprequalifyNI; offer privacypolicy when ptdoes not wantto giveinformation(Re-assure)Show empathy;pt does notthink they willprequalifyPt does nothave time toparticipate;reassure sitecan confirmscheduleEarn QA~ 107%or higherAdvise PTsite to reachout (Non-PQS Sites)Scared to trynew meds;reassure ptFind alternativestudies specificto theirsymptoms ifthey DNQOfferotherstudicesRead thestudydescrptionfrom landingpageSearchpreviouslyrequestedstudiesExplore anycommon(ground) withthe ptNI; Distance- offer othersites and/ orstudies intheir areapt on theroad and mayhave someserviceinterruptionSearchpreviouslyrequestedstudiesExplore anycommon(ground) withthe ptBuild Rapport- mentioncurrentevents in pt'scityBuild Rapport- mentioncurrentevents in pt'scitypt on theroad and mayhave someserviceinterruptionPt does nothave time toparticipate;reassure sitecan confirmscheduleAdvise PTsite to reachout (Non-PQS Sites)Scared to trynew meds;reassure ptHow does thept feel (or thing)about theirtreatment/discorderAsk abouttheirweather(1-2mins.)How pt hasbeen doingsincediagnosis?Ask patients forreferrals (otherpeople tha maybe interested)in other studies.

"Must Have Caffeine!" Quality Game - Team Gold - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How does the pt feel (or thing) about their treatment/ discorder
  2. Earn QA ~ 107% or higher
  3. Required note when pt declines other studies
  4. Ask about their weather (1-2mins.)
  5. Earn QA ~ 110% or higher
  6. Earn QA ~ 110% or higher
  7. NI; offer privacy policy when pt does not want to give information
  8. TEAM GOLDEN LIGHT
  9. Hard to pronounce name? - Ask patient
  10. Hard to pronounce name? - Ask patient
  11. Ask patients for referrals (other people tha may be interested) in other studies.
  12. Offer helpful hotlines for prevention
  13. How pt has been doing since diagnosis?
  14. Consistent use of the pt name,e throughout call (at least 3xs)
  15. Probe pt for info that may prequalify
  16. Required note when pt declines other studies
  17. Read the study descrption from landing page
  18. Find alternative studies specific to their symptoms if they DNQ
  19. (Re-assure) Show empathy; pt does not think they will prequalify
  20. NI; offer privacy policy when pt does not want to give information
  21. (Re-assure) Show empathy; pt does not think they will prequalify
  22. Pt does not have time to participate; reassure site can confirm schedule
  23. Earn QA ~ 107% or higher
  24. Advise PT site to reach out (Non-PQS Sites)
  25. Scared to try new meds; reassure pt
  26. Find alternative studies specific to their symptoms if they DNQ

  27. Offer other studices
  28. Read the study descrption from landing page
  29. Search previously requested studies
  30. Explore any common (ground) with the pt
  31. NI; Distance - offer other sites and/ or studies in their area
  32. pt on the road and may have some service interruption
  33. Search previously requested studies
  34. Explore any common (ground) with the pt
  35. Build Rapport - mention current events in pt's city
  36. Build Rapport - mention current events in pt's city
  37. pt on the road and may have some service interruption
  38. Pt does not have time to participate; reassure site can confirm schedule
  39. Advise PT site to reach out (Non-PQS Sites)
  40. Scared to try new meds; reassure pt
  41. How does the pt feel (or thing) about their treatment/ discorder
  42. Ask about their weather (1-2mins.)
  43. How pt has been doing since diagnosis?
  44. Ask patients for referrals (other people tha may be interested) in other studies.