Complaint Pets in background Talker (5+ minute call) "I already have their number" Refuses to give information "Just calling for information" Audio issue No hablo espenol Abusive customer Call drops Status 58 "And you're going to transfer me?" In- house transfer Standard 2.5-3 minutes No one on the line Transfer doesn't pick up Talking to someone else in the background Calls you wrong name Actually says thank you Calling from a vehicle Lost/stolen Card Computer illiterate I can't hear you Children screaming in the background. Wrong number Doesn't know their phone number 102 Card Decline You can hear the TV in the background Acct frozen by state Entitled Customer Can I get my $199 deposit back? Thinks you know the other reps Ask Who's address are you asking for? "Hold on let me get a pen" Complaint Pets in background Talker (5+ minute call) "I already have their number" Refuses to give information "Just calling for information" Audio issue No hablo espenol Abusive customer Call drops Status 58 "And you're going to transfer me?" In- house transfer Standard 2.5-3 minutes No one on the line Transfer doesn't pick up Talking to someone else in the background Calls you wrong name Actually says thank you Calling from a vehicle Lost/stolen Card Computer illiterate I can't hear you Children screaming in the background. Wrong number Doesn't know their phone number 102 Card Decline You can hear the TV in the background Acct frozen by state Entitled Customer Can I get my $199 deposit back? Thinks you know the other reps Ask Who's address are you asking for? "Hold on let me get a pen"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Complaint
Pets in background
Talker (5+ minute call)
"I already have their number"
Refuses to give information
"Just calling for information"
Audio issue
No hablo espenol
Abusive customer
Call drops
Status 58
"And you're going to transfer me?"
In-house transfer
Standard 2.5-3 minutes
No one on the line
Transfer doesn't pick up
Talking to someone else in the background
Calls you wrong name
Actually says thank you
Calling from a vehicle
Lost/stolen Card
Computer illiterate
I can't hear you
Children screaming in the background.
Wrong number
Doesn't know their phone number
102 Card Decline
You can hear the TV in the background
Acct frozen by state
Entitled Customer
Can I get my $199 deposit back?
Thinks you know the other reps
Ask Who's address are you asking for?
"Hold on let me get a pen"