In- house transfer Entitled Customer Complaint Talking to someone else in the background Refuses to give information Audio issue You can hear the TV in the background Abusive customer 102 Card Decline Children screaming in the background. Computer illiterate Wrong number Doesn't know their phone number No hablo espenol I can't hear you Status 58 Ask Who's address are you asking for? Calling from a vehicle Pets in background Can I get my $199 deposit back? "Just calling for information" Acct frozen by state Thinks you know the other reps Calls you wrong name Talker (5+ minute call) Transfer doesn't pick up No one on the line Lost/stolen Card Actually says thank you Standard 2.5-3 minutes Call drops "I already have their number" "Hold on let me get a pen" "And you're going to transfer me?" In- house transfer Entitled Customer Complaint Talking to someone else in the background Refuses to give information Audio issue You can hear the TV in the background Abusive customer 102 Card Decline Children screaming in the background. Computer illiterate Wrong number Doesn't know their phone number No hablo espenol I can't hear you Status 58 Ask Who's address are you asking for? Calling from a vehicle Pets in background Can I get my $199 deposit back? "Just calling for information" Acct frozen by state Thinks you know the other reps Calls you wrong name Talker (5+ minute call) Transfer doesn't pick up No one on the line Lost/stolen Card Actually says thank you Standard 2.5-3 minutes Call drops "I already have their number" "Hold on let me get a pen" "And you're going to transfer me?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
In-house transfer
Entitled Customer
Complaint
Talking to someone else in the background
Refuses to give information
Audio issue
You can hear the TV in the background
Abusive customer
102 Card Decline
Children screaming in the background.
Computer illiterate
Wrong number
Doesn't know their phone number
No hablo espenol
I can't hear you
Status 58
Ask Who's address are you asking for?
Calling from a vehicle
Pets in background
Can I get my $199 deposit back?
"Just calling for information"
Acct frozen by state
Thinks you know the other reps
Calls you wrong name
Talker (5+ minute call)
Transfer doesn't pick up
No one on the line
Lost/stolen Card
Actually says thank you
Standard 2.5-3 minutes
Call drops
"I already have their number"
"Hold on let me get a pen"
"And you're going to transfer me?"