Tell thecustomer thatthe account willbe closed on anestimated read –VHI? Give atimescale/gavean incorrecttimescale -HIG? Check if there's anew occupier / if thepremise will beempty andunfurnished orunder renovation –MIN?Confirmedthe mailingaddress forthe closingbill - LOW? Confirmed themove datebeforecompleting themove process –HIG?Advised thecustomer thatwe'll take theirfinal paymentvia DD – LOWWasDPApassedAsked fora closingmeter read– LOW?Tell thecustomer thatthe account willbe closed on anestimated read –VHI? Give atimescale/gavean incorrecttimescale -HIG? Check if there's anew occupier / if thepremise will beempty andunfurnished orunder renovation –MIN?Confirmedthe mailingaddress forthe closingbill - LOW? Confirmed themove datebeforecompleting themove process –HIG?Advised thecustomer thatwe'll take theirfinal paymentvia DD – LOWWasDPApassedAsked fora closingmeter read– LOW?

Move Home Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell the customer that the account will be closed on an estimated read – VHI?
  2. Give a timescale/gave an incorrect timescale - HIG?
  3. Check if there's a new occupier / if the premise will be empty and unfurnished or under renovation – MIN?
  4. Confirmed the mailing address for the closing bill - LOW?
  5. Confirmed the move date before completing the move process – HIG?
  6. Advised the customer that we'll take their final payment via DD – LOW
  7. Was DPA passed
  8. Asked for a closing meter read – LOW?