Someone'spet appearson camera ina meetingEscalationAttendedPCITaylormakes aweirdnoiseKickedout ofGenesysYou talkwhilemutedUsed theinterpreterlineReturnedvoicemailLogged ahappycustomercaseDeadair callCx asksfor W-9helpFABIO'dmore than5 apps inone dayReceivedan AHRIin an MIemailSomeonedirect repliesto you in agroup chatBack tobackcallsTookbreak orlunch ontimeMaxuses abig wordPresentedinPRAISECx thinkstheir primaryheat sourceis their utilityYou getburnedback tobackComputerhardwareissuesUpdatedcx's CRMrecordConnecttoMultifamilyWentoutsideon breakPet chaosensues oncameraTricked byphishingemailRoastJohn ingroupchatSuccessfullydeescalateda callMade aPRAISEcardHostedPCIKeri alludes tomurder(whatever yourquestion is -yes, it counts)TAreferralCaller withthe lastname of acelebrityDNQapplianceinquirySomeonesays "brbbathroom"SolarProposalcallLITRequestTrade AllyEnrollmentInquiryA call thathasnothing todo with usReportedphishingemailReversalorreissuePhantomcallwaitingGuidedTA tocorrectinfoAssistancefromAccountManagerPT/CRMcrashesXMH FreeServicescallClark useshis favouriteGIF in agroup chatWWYDsubmissionSomeone'spet appearson camera ina meetingEscalationAttendedPCITaylormakes aweirdnoiseKickedout ofGenesysYou talkwhilemutedUsed theinterpreterlineReturnedvoicemailLogged ahappycustomercaseDeadair callCx asksfor W-9helpFABIO'dmore than5 apps inone dayReceivedan AHRIin an MIemailSomeonedirect repliesto you in agroup chatBack tobackcallsTookbreak orlunch ontimeMaxuses abig wordPresentedinPRAISECx thinkstheir primaryheat sourceis their utilityYou getburnedback tobackComputerhardwareissuesUpdatedcx's CRMrecordConnecttoMultifamilyWentoutsideon breakPet chaosensues oncameraTricked byphishingemailRoastJohn ingroupchatSuccessfullydeescalateda callMade aPRAISEcardHostedPCIKeri alludes tomurder(whatever yourquestion is -yes, it counts)TAreferralCaller withthe lastname of acelebrityDNQapplianceinquirySomeonesays "brbbathroom"SolarProposalcallLITRequestTrade AllyEnrollmentInquiryA call thathasnothing todo with usReportedphishingemailReversalorreissuePhantomcallwaitingGuidedTA tocorrectinfoAssistancefromAccountManagerPT/CRMcrashesXMH FreeServicescallClark useshis favouriteGIF in agroup chatWWYDsubmission

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone's pet appears on camera in a meeting
  2. Escalation
  3. Attended PCI
  4. Taylor makes a weird noise
  5. Kicked out of Genesys
  6. You talk while muted
  7. Used the interpreter line
  8. Returned voicemail
  9. Logged a happy customer case
  10. Dead air call
  11. Cx asks for W-9 help
  12. FABIO'd more than 5 apps in one day
  13. Received an AHRI in an MI email
  14. Someone direct replies to you in a group chat
  15. Back to back calls
  16. Took break or lunch on time
  17. Max uses a big word
  18. Presented in PRAISE
  19. Cx thinks their primary heat source is their utility
  20. You get burned back to back
  21. Computer hardware issues
  22. Updated cx's CRM record
  23. Connect to Multifamily
  24. Went outside on break
  25. Pet chaos ensues on camera
  26. Tricked by phishing email
  27. Roast John in group chat
  28. Successfully deescalated a call
  29. Made a PRAISE card
  30. Hosted PCI
  31. Keri alludes to murder (whatever your question is - yes, it counts)
  32. TA referral
  33. Caller with the last name of a celebrity
  34. DNQ appliance inquiry
  35. Someone says "brb bathroom"
  36. Solar Proposal call
  37. LIT Request
  38. Trade Ally Enrollment Inquiry
  39. A call that has nothing to do with us
  40. Reported phishing email
  41. Reversal or reissue
  42. Phantom call waiting
  43. Guided TA to correct info
  44. Assistance from Account Manager
  45. PT/CRM crashes
  46. XMH Free Services call
  47. Clark uses his favourite GIF in a group chat
  48. WWYD submission