DNQapplianceinquiryXMH FreeServicescallConnecttoMultifamilyWWYDsubmissionRoastJohn ingroupchatYou getburnedback tobackSomeonedirect repliesto you in agroup chatTookbreak orlunch ontimeMaxuses abig wordPet chaosensues oncameraCx thinkstheir primaryheat sourceis their utilityPT/CRMcrashesUsed theinterpreterlineReceivedan AHRIin an MIemailHostedPCISuccessfullydeescalateda callTricked byphishingemailUpdatedcx's CRMrecordA call thathasnothing todo with usMade aPRAISEcardGuidedTA tocorrectinfoSomeonesays "brbbathroom"Clark useshis favouriteGIF in agroup chatKickedout ofGenesysAssistancefromAccountManagerCx asksfor W-9helpLogged ahappycustomercasePresentedinPRAISEReturnedvoicemailSolarProposalcallYou talkwhilemutedReversalorreissueTAreferralAttendedPCILITRequestPhantomcallwaitingFABIO'dmore than5 apps inone dayCaller withthe lastname of acelebrityTrade AllyEnrollmentInquiryWentoutsideon breakComputerhardwareissuesSomeone'spet appearson camera ina meetingDeadair callTaylormakes aweirdnoiseEscalationReportedphishingemailBack tobackcallsKeri alludes tomurder(whatever yourquestion is -yes, it counts)DNQapplianceinquiryXMH FreeServicescallConnecttoMultifamilyWWYDsubmissionRoastJohn ingroupchatYou getburnedback tobackSomeonedirect repliesto you in agroup chatTookbreak orlunch ontimeMaxuses abig wordPet chaosensues oncameraCx thinkstheir primaryheat sourceis their utilityPT/CRMcrashesUsed theinterpreterlineReceivedan AHRIin an MIemailHostedPCISuccessfullydeescalateda callTricked byphishingemailUpdatedcx's CRMrecordA call thathasnothing todo with usMade aPRAISEcardGuidedTA tocorrectinfoSomeonesays "brbbathroom"Clark useshis favouriteGIF in agroup chatKickedout ofGenesysAssistancefromAccountManagerCx asksfor W-9helpLogged ahappycustomercasePresentedinPRAISEReturnedvoicemailSolarProposalcallYou talkwhilemutedReversalorreissueTAreferralAttendedPCILITRequestPhantomcallwaitingFABIO'dmore than5 apps inone dayCaller withthe lastname of acelebrityTrade AllyEnrollmentInquiryWentoutsideon breakComputerhardwareissuesSomeone'spet appearson camera ina meetingDeadair callTaylormakes aweirdnoiseEscalationReportedphishingemailBack tobackcallsKeri alludes tomurder(whatever yourquestion is -yes, it counts)

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DNQ appliance inquiry
  2. XMH Free Services call
  3. Connect to Multifamily
  4. WWYD submission
  5. Roast John in group chat
  6. You get burned back to back
  7. Someone direct replies to you in a group chat
  8. Took break or lunch on time
  9. Max uses a big word
  10. Pet chaos ensues on camera
  11. Cx thinks their primary heat source is their utility
  12. PT/CRM crashes
  13. Used the interpreter line
  14. Received an AHRI in an MI email
  15. Hosted PCI
  16. Successfully deescalated a call
  17. Tricked by phishing email
  18. Updated cx's CRM record
  19. A call that has nothing to do with us
  20. Made a PRAISE card
  21. Guided TA to correct info
  22. Someone says "brb bathroom"
  23. Clark uses his favourite GIF in a group chat
  24. Kicked out of Genesys
  25. Assistance from Account Manager
  26. Cx asks for W-9 help
  27. Logged a happy customer case
  28. Presented in PRAISE
  29. Returned voicemail
  30. Solar Proposal call
  31. You talk while muted
  32. Reversal or reissue
  33. TA referral
  34. Attended PCI
  35. LIT Request
  36. Phantom call waiting
  37. FABIO'd more than 5 apps in one day
  38. Caller with the last name of a celebrity
  39. Trade Ally Enrollment Inquiry
  40. Went outside on break
  41. Computer hardware issues
  42. Someone's pet appears on camera in a meeting
  43. Dead air call
  44. Taylor makes a weird noise
  45. Escalation
  46. Reported phishing email
  47. Back to back calls
  48. Keri alludes to murder (whatever your question is - yes, it counts)