A call thathasnothing todo with usPresentedinPRAISEGuidedTA tocorrectinfoBack tobackcallsReceivedan AHRIin an MIemailDNQapplianceinquirySomeone'spet appearson camera ina meetingYou talkwhilemutedPhantomcallwaitingTaylormakes aweirdnoiseFABIO'dmore than5 apps inone dayYou getburnedback tobackSuccessfullydeescalateda callTricked byphishingemailCx asksfor W-9helpDeadair callCaller withthe lastname of acelebrityLogged ahappycustomercaseReturnedvoicemailTrade AllyEnrollmentInquiryKickedout ofGenesysKeri alludes tomurder(whatever yourquestion is -yes, it counts)ReversalorreissueMaxuses abig wordAttendedPCIEscalationComputerhardwareissuesSomeonesays "brbbathroom"Pet chaosensues oncameraPT/CRMcrashesCx thinkstheir primaryheat sourceis their utilityAssistancefromAccountManagerUsed theinterpreterlineLITRequestUpdatedcx's CRMrecordSolarProposalcallMade aPRAISEcardTAreferralConnecttoMultifamilyRoastJohn ingroupchatSomeonedirect repliesto you in agroup chatClark useshis favouriteGIF in agroup chatTookbreak orlunch ontimeReportedphishingemailWentoutsideon breakXMH FreeServicescallHostedPCIWWYDsubmissionA call thathasnothing todo with usPresentedinPRAISEGuidedTA tocorrectinfoBack tobackcallsReceivedan AHRIin an MIemailDNQapplianceinquirySomeone'spet appearson camera ina meetingYou talkwhilemutedPhantomcallwaitingTaylormakes aweirdnoiseFABIO'dmore than5 apps inone dayYou getburnedback tobackSuccessfullydeescalateda callTricked byphishingemailCx asksfor W-9helpDeadair callCaller withthe lastname of acelebrityLogged ahappycustomercaseReturnedvoicemailTrade AllyEnrollmentInquiryKickedout ofGenesysKeri alludes tomurder(whatever yourquestion is -yes, it counts)ReversalorreissueMaxuses abig wordAttendedPCIEscalationComputerhardwareissuesSomeonesays "brbbathroom"Pet chaosensues oncameraPT/CRMcrashesCx thinkstheir primaryheat sourceis their utilityAssistancefromAccountManagerUsed theinterpreterlineLITRequestUpdatedcx's CRMrecordSolarProposalcallMade aPRAISEcardTAreferralConnecttoMultifamilyRoastJohn ingroupchatSomeonedirect repliesto you in agroup chatClark useshis favouriteGIF in agroup chatTookbreak orlunch ontimeReportedphishingemailWentoutsideon breakXMH FreeServicescallHostedPCIWWYDsubmission

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A call that has nothing to do with us
  2. Presented in PRAISE
  3. Guided TA to correct info
  4. Back to back calls
  5. Received an AHRI in an MI email
  6. DNQ appliance inquiry
  7. Someone's pet appears on camera in a meeting
  8. You talk while muted
  9. Phantom call waiting
  10. Taylor makes a weird noise
  11. FABIO'd more than 5 apps in one day
  12. You get burned back to back
  13. Successfully deescalated a call
  14. Tricked by phishing email
  15. Cx asks for W-9 help
  16. Dead air call
  17. Caller with the last name of a celebrity
  18. Logged a happy customer case
  19. Returned voicemail
  20. Trade Ally Enrollment Inquiry
  21. Kicked out of Genesys
  22. Keri alludes to murder (whatever your question is - yes, it counts)
  23. Reversal or reissue
  24. Max uses a big word
  25. Attended PCI
  26. Escalation
  27. Computer hardware issues
  28. Someone says "brb bathroom"
  29. Pet chaos ensues on camera
  30. PT/CRM crashes
  31. Cx thinks their primary heat source is their utility
  32. Assistance from Account Manager
  33. Used the interpreter line
  34. LIT Request
  35. Updated cx's CRM record
  36. Solar Proposal call
  37. Made a PRAISE card
  38. TA referral
  39. Connect to Multifamily
  40. Roast John in group chat
  41. Someone direct replies to you in a group chat
  42. Clark uses his favourite GIF in a group chat
  43. Took break or lunch on time
  44. Reported phishing email
  45. Went outside on break
  46. XMH Free Services call
  47. Hosted PCI
  48. WWYD submission