PT/CRMcrashesReversalorreissueReportedphishingemailAssistancefromAccountManagerKickedout ofGenesysTaylormakes aweirdnoiseUpdatedcx's CRMrecordLogged ahappycustomercaseKeri alludes tomurder(whatever yourquestion is -yes, it counts)XMH FreeServicescallTookbreak orlunch ontimeA call thathasnothing todo with usYou getburnedback tobackSomeone'spet appearson camera ina meetingFABIO'dmore than5 apps inone dayPresentedinPRAISECx asksfor W-9helpLITRequestHostedPCISolarProposalcallTAreferralReturnedvoicemailCaller withthe lastname of acelebrityDeadair callSomeonesays "brbbathroom"GuidedTA tocorrectinfoPhantomcallwaitingWWYDsubmissionReceivedan AHRIin an MIemailMade aPRAISEcardCx thinkstheir primaryheat sourceis their utilityComputerhardwareissuesConnecttoMultifamilyUsed theinterpreterlinePet chaosensues oncameraDNQapplianceinquiryClark useshis favouriteGIF in agroup chatMaxuses abig wordTricked byphishingemailSuccessfullydeescalateda callEscalationYou talkwhilemutedSomeonedirect repliesto you in agroup chatWentoutsideon breakAttendedPCITrade AllyEnrollmentInquiryRoastJohn ingroupchatBack tobackcallsPT/CRMcrashesReversalorreissueReportedphishingemailAssistancefromAccountManagerKickedout ofGenesysTaylormakes aweirdnoiseUpdatedcx's CRMrecordLogged ahappycustomercaseKeri alludes tomurder(whatever yourquestion is -yes, it counts)XMH FreeServicescallTookbreak orlunch ontimeA call thathasnothing todo with usYou getburnedback tobackSomeone'spet appearson camera ina meetingFABIO'dmore than5 apps inone dayPresentedinPRAISECx asksfor W-9helpLITRequestHostedPCISolarProposalcallTAreferralReturnedvoicemailCaller withthe lastname of acelebrityDeadair callSomeonesays "brbbathroom"GuidedTA tocorrectinfoPhantomcallwaitingWWYDsubmissionReceivedan AHRIin an MIemailMade aPRAISEcardCx thinkstheir primaryheat sourceis their utilityComputerhardwareissuesConnecttoMultifamilyUsed theinterpreterlinePet chaosensues oncameraDNQapplianceinquiryClark useshis favouriteGIF in agroup chatMaxuses abig wordTricked byphishingemailSuccessfullydeescalateda callEscalationYou talkwhilemutedSomeonedirect repliesto you in agroup chatWentoutsideon breakAttendedPCITrade AllyEnrollmentInquiryRoastJohn ingroupchatBack tobackcalls

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PT/CRM crashes
  2. Reversal or reissue
  3. Reported phishing email
  4. Assistance from Account Manager
  5. Kicked out of Genesys
  6. Taylor makes a weird noise
  7. Updated cx's CRM record
  8. Logged a happy customer case
  9. Keri alludes to murder (whatever your question is - yes, it counts)
  10. XMH Free Services call
  11. Took break or lunch on time
  12. A call that has nothing to do with us
  13. You get burned back to back
  14. Someone's pet appears on camera in a meeting
  15. FABIO'd more than 5 apps in one day
  16. Presented in PRAISE
  17. Cx asks for W-9 help
  18. LIT Request
  19. Hosted PCI
  20. Solar Proposal call
  21. TA referral
  22. Returned voicemail
  23. Caller with the last name of a celebrity
  24. Dead air call
  25. Someone says "brb bathroom"
  26. Guided TA to correct info
  27. Phantom call waiting
  28. WWYD submission
  29. Received an AHRI in an MI email
  30. Made a PRAISE card
  31. Cx thinks their primary heat source is their utility
  32. Computer hardware issues
  33. Connect to Multifamily
  34. Used the interpreter line
  35. Pet chaos ensues on camera
  36. DNQ appliance inquiry
  37. Clark uses his favourite GIF in a group chat
  38. Max uses a big word
  39. Tricked by phishing email
  40. Successfully deescalated a call
  41. Escalation
  42. You talk while muted
  43. Someone direct replies to you in a group chat
  44. Went outside on break
  45. Attended PCI
  46. Trade Ally Enrollment Inquiry
  47. Roast John in group chat
  48. Back to back calls