ReversalorreissueUpdatedcx's CRMrecordGuidedTA tocorrectinfoKeri alludes tomurder(whatever yourquestion is -yes, it counts)ComputerhardwareissuesLITRequestPhantomcallwaitingTaylormakes aweirdnoiseCaller withthe lastname of acelebrityTrade AllyEnrollmentInquirySomeonedirect repliesto you in agroup chatReportedphishingemailPT/CRMcrashesRoastJohn ingroupchatYou talkwhilemutedMade aPRAISEcardXMH FreeServicescallTookbreak orlunch ontimeReturnedvoicemailKickedout ofGenesysConnecttoMultifamilyHostedPCIWWYDsubmissionReceivedan AHRIin an MIemailYou getburnedback tobackDNQapplianceinquiryCx asksfor W-9helpLogged ahappycustomercasePet chaosensues oncameraA call thathasnothing todo with usClark useshis favouriteGIF in agroup chatSolarProposalcallMaxuses abig wordUsed theinterpreterlineWentoutsideon breakBack tobackcallsTAreferralDeadair callAssistancefromAccountManagerFABIO'dmore than5 apps inone dayCx thinkstheir primaryheat sourceis their utilityEscalationSuccessfullydeescalateda callTricked byphishingemailSomeonesays "brbbathroom"Someone'spet appearson camera ina meetingAttendedPCIPresentedinPRAISEReversalorreissueUpdatedcx's CRMrecordGuidedTA tocorrectinfoKeri alludes tomurder(whatever yourquestion is -yes, it counts)ComputerhardwareissuesLITRequestPhantomcallwaitingTaylormakes aweirdnoiseCaller withthe lastname of acelebrityTrade AllyEnrollmentInquirySomeonedirect repliesto you in agroup chatReportedphishingemailPT/CRMcrashesRoastJohn ingroupchatYou talkwhilemutedMade aPRAISEcardXMH FreeServicescallTookbreak orlunch ontimeReturnedvoicemailKickedout ofGenesysConnecttoMultifamilyHostedPCIWWYDsubmissionReceivedan AHRIin an MIemailYou getburnedback tobackDNQapplianceinquiryCx asksfor W-9helpLogged ahappycustomercasePet chaosensues oncameraA call thathasnothing todo with usClark useshis favouriteGIF in agroup chatSolarProposalcallMaxuses abig wordUsed theinterpreterlineWentoutsideon breakBack tobackcallsTAreferralDeadair callAssistancefromAccountManagerFABIO'dmore than5 apps inone dayCx thinkstheir primaryheat sourceis their utilityEscalationSuccessfullydeescalateda callTricked byphishingemailSomeonesays "brbbathroom"Someone'spet appearson camera ina meetingAttendedPCIPresentedinPRAISE

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reversal or reissue
  2. Updated cx's CRM record
  3. Guided TA to correct info
  4. Keri alludes to murder (whatever your question is - yes, it counts)
  5. Computer hardware issues
  6. LIT Request
  7. Phantom call waiting
  8. Taylor makes a weird noise
  9. Caller with the last name of a celebrity
  10. Trade Ally Enrollment Inquiry
  11. Someone direct replies to you in a group chat
  12. Reported phishing email
  13. PT/CRM crashes
  14. Roast John in group chat
  15. You talk while muted
  16. Made a PRAISE card
  17. XMH Free Services call
  18. Took break or lunch on time
  19. Returned voicemail
  20. Kicked out of Genesys
  21. Connect to Multifamily
  22. Hosted PCI
  23. WWYD submission
  24. Received an AHRI in an MI email
  25. You get burned back to back
  26. DNQ appliance inquiry
  27. Cx asks for W-9 help
  28. Logged a happy customer case
  29. Pet chaos ensues on camera
  30. A call that has nothing to do with us
  31. Clark uses his favourite GIF in a group chat
  32. Solar Proposal call
  33. Max uses a big word
  34. Used the interpreter line
  35. Went outside on break
  36. Back to back calls
  37. TA referral
  38. Dead air call
  39. Assistance from Account Manager
  40. FABIO'd more than 5 apps in one day
  41. Cx thinks their primary heat source is their utility
  42. Escalation
  43. Successfully deescalated a call
  44. Tricked by phishing email
  45. Someone says "brb bathroom"
  46. Someone's pet appears on camera in a meeting
  47. Attended PCI
  48. Presented in PRAISE