ReversalorreissueDeadair callKeri alludes tomurder(whatever yourquestion is -yes, it counts)Clark useshis favouriteGIF in agroup chatPhantomcallwaitingTookbreak orlunch ontimeCaller withthe lastname of acelebritySomeonedirect repliesto you in agroup chatTrade AllyEnrollmentInquiryXMH FreeServicescallMaxuses abig wordPT/CRMcrashesReturnedvoicemailGuidedTA tocorrectinfoSomeonesays "brbbathroom"AttendedPCIReportedphishingemailLogged ahappycustomercaseSuccessfullydeescalateda callDNQapplianceinquiryLITRequestSomeone'spet appearson camera ina meetingReceivedan AHRIin an MIemailCx asksfor W-9helpTricked byphishingemailConnecttoMultifamilyTaylormakes aweirdnoiseRoastJohn ingroupchatYou getburnedback tobackA call thathasnothing todo with usMade aPRAISEcardComputerhardwareissuesUsed theinterpreterlinePet chaosensues oncameraYou talkwhilemutedFABIO'dmore than5 apps inone daySolarProposalcallUpdatedcx's CRMrecordTAreferralPresentedinPRAISEKickedout ofGenesysWWYDsubmissionEscalationCx thinkstheir primaryheat sourceis their utilityBack tobackcallsAssistancefromAccountManagerHostedPCIWentoutsideon breakReversalorreissueDeadair callKeri alludes tomurder(whatever yourquestion is -yes, it counts)Clark useshis favouriteGIF in agroup chatPhantomcallwaitingTookbreak orlunch ontimeCaller withthe lastname of acelebritySomeonedirect repliesto you in agroup chatTrade AllyEnrollmentInquiryXMH FreeServicescallMaxuses abig wordPT/CRMcrashesReturnedvoicemailGuidedTA tocorrectinfoSomeonesays "brbbathroom"AttendedPCIReportedphishingemailLogged ahappycustomercaseSuccessfullydeescalateda callDNQapplianceinquiryLITRequestSomeone'spet appearson camera ina meetingReceivedan AHRIin an MIemailCx asksfor W-9helpTricked byphishingemailConnecttoMultifamilyTaylormakes aweirdnoiseRoastJohn ingroupchatYou getburnedback tobackA call thathasnothing todo with usMade aPRAISEcardComputerhardwareissuesUsed theinterpreterlinePet chaosensues oncameraYou talkwhilemutedFABIO'dmore than5 apps inone daySolarProposalcallUpdatedcx's CRMrecordTAreferralPresentedinPRAISEKickedout ofGenesysWWYDsubmissionEscalationCx thinkstheir primaryheat sourceis their utilityBack tobackcallsAssistancefromAccountManagerHostedPCIWentoutsideon break

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reversal or reissue
  2. Dead air call
  3. Keri alludes to murder (whatever your question is - yes, it counts)
  4. Clark uses his favourite GIF in a group chat
  5. Phantom call waiting
  6. Took break or lunch on time
  7. Caller with the last name of a celebrity
  8. Someone direct replies to you in a group chat
  9. Trade Ally Enrollment Inquiry
  10. XMH Free Services call
  11. Max uses a big word
  12. PT/CRM crashes
  13. Returned voicemail
  14. Guided TA to correct info
  15. Someone says "brb bathroom"
  16. Attended PCI
  17. Reported phishing email
  18. Logged a happy customer case
  19. Successfully deescalated a call
  20. DNQ appliance inquiry
  21. LIT Request
  22. Someone's pet appears on camera in a meeting
  23. Received an AHRI in an MI email
  24. Cx asks for W-9 help
  25. Tricked by phishing email
  26. Connect to Multifamily
  27. Taylor makes a weird noise
  28. Roast John in group chat
  29. You get burned back to back
  30. A call that has nothing to do with us
  31. Made a PRAISE card
  32. Computer hardware issues
  33. Used the interpreter line
  34. Pet chaos ensues on camera
  35. You talk while muted
  36. FABIO'd more than 5 apps in one day
  37. Solar Proposal call
  38. Updated cx's CRM record
  39. TA referral
  40. Presented in PRAISE
  41. Kicked out of Genesys
  42. WWYD submission
  43. Escalation
  44. Cx thinks their primary heat source is their utility
  45. Back to back calls
  46. Assistance from Account Manager
  47. Hosted PCI
  48. Went outside on break