PhantomcallwaitingMaxuses abig wordWWYDsubmissionSolarProposalcallTricked byphishingemailBack tobackcallsConnecttoMultifamilyGuidedTA tocorrectinfoFABIO'dmore than5 apps inone dayDNQapplianceinquiryCx asksfor W-9helpKickedout ofGenesysWentoutsideon breakClark useshis favouriteGIF in agroup chatYou getburnedback tobackPresentedinPRAISEMade aPRAISEcardA call thathasnothing todo with usLITRequestReturnedvoicemailYou talkwhilemutedPT/CRMcrashesEscalationAttendedPCISuccessfullydeescalateda callRoastJohn ingroupchatSomeone'spet appearson camera ina meetingDeadair callSomeonesays "brbbathroom"AssistancefromAccountManagerReversalorreissueCaller withthe lastname of acelebrityReportedphishingemailReceivedan AHRIin an MIemailXMH FreeServicescallCx thinkstheir primaryheat sourceis their utilityTookbreak orlunch ontimeTAreferralUsed theinterpreterlineTrade AllyEnrollmentInquiryLogged ahappycustomercaseComputerhardwareissuesTaylormakes aweirdnoisePet chaosensues oncameraKeri alludes tomurder(whatever yourquestion is -yes, it counts)HostedPCISomeonedirect repliesto you in agroup chatUpdatedcx's CRMrecordPhantomcallwaitingMaxuses abig wordWWYDsubmissionSolarProposalcallTricked byphishingemailBack tobackcallsConnecttoMultifamilyGuidedTA tocorrectinfoFABIO'dmore than5 apps inone dayDNQapplianceinquiryCx asksfor W-9helpKickedout ofGenesysWentoutsideon breakClark useshis favouriteGIF in agroup chatYou getburnedback tobackPresentedinPRAISEMade aPRAISEcardA call thathasnothing todo with usLITRequestReturnedvoicemailYou talkwhilemutedPT/CRMcrashesEscalationAttendedPCISuccessfullydeescalateda callRoastJohn ingroupchatSomeone'spet appearson camera ina meetingDeadair callSomeonesays "brbbathroom"AssistancefromAccountManagerReversalorreissueCaller withthe lastname of acelebrityReportedphishingemailReceivedan AHRIin an MIemailXMH FreeServicescallCx thinkstheir primaryheat sourceis their utilityTookbreak orlunch ontimeTAreferralUsed theinterpreterlineTrade AllyEnrollmentInquiryLogged ahappycustomercaseComputerhardwareissuesTaylormakes aweirdnoisePet chaosensues oncameraKeri alludes tomurder(whatever yourquestion is -yes, it counts)HostedPCISomeonedirect repliesto you in agroup chatUpdatedcx's CRMrecord

Bingo CC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phantom call waiting
  2. Max uses a big word
  3. WWYD submission
  4. Solar Proposal call
  5. Tricked by phishing email
  6. Back to back calls
  7. Connect to Multifamily
  8. Guided TA to correct info
  9. FABIO'd more than 5 apps in one day
  10. DNQ appliance inquiry
  11. Cx asks for W-9 help
  12. Kicked out of Genesys
  13. Went outside on break
  14. Clark uses his favourite GIF in a group chat
  15. You get burned back to back
  16. Presented in PRAISE
  17. Made a PRAISE card
  18. A call that has nothing to do with us
  19. LIT Request
  20. Returned voicemail
  21. You talk while muted
  22. PT/CRM crashes
  23. Escalation
  24. Attended PCI
  25. Successfully deescalated a call
  26. Roast John in group chat
  27. Someone's pet appears on camera in a meeting
  28. Dead air call
  29. Someone says "brb bathroom"
  30. Assistance from Account Manager
  31. Reversal or reissue
  32. Caller with the last name of a celebrity
  33. Reported phishing email
  34. Received an AHRI in an MI email
  35. XMH Free Services call
  36. Cx thinks their primary heat source is their utility
  37. Took break or lunch on time
  38. TA referral
  39. Used the interpreter line
  40. Trade Ally Enrollment Inquiry
  41. Logged a happy customer case
  42. Computer hardware issues
  43. Taylor makes a weird noise
  44. Pet chaos ensues on camera
  45. Keri alludes to murder (whatever your question is - yes, it counts)
  46. Hosted PCI
  47. Someone direct replies to you in a group chat
  48. Updated cx's CRM record