Have amerchantThank youfor the CallAsking whatcaused adecrease in themerchant’srecent businesssalesAdvisemerchanthow muchthey have leftto repay.Advisingmerchants onhow catch uppaymentswork.Advisingmerchants thatthey have theability to makemanualpayments.“Is thereanything elseI can helpyou outwith?”Advisingmerchantshow to reachthe PPWCDashboard.“How hasyour loanworked outfor you?”Tell someoneyou’re sorry tohear theirbusiness hasslowed down“Thanks forbeing a PayPalWorkingCapitalMember.”Advising themerchanthow muchthey have leftto repay.“You havedone greatbusinesswith us.”Advisingmerchant of10/90 dateand terms.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“We wantedto make acourtesycall.”Advise salesare behind butto how to makea manualPayment online“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisingmerchant howour paymentsare processeddaily.Talk tosomeone whoopened loanin February“Thankyou fortaking mycall.”“You’re avaluedmerchant”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“Give us acall if youhave anyotherquestions.”Have amerchantThank youfor the CallAsking whatcaused adecrease in themerchant’srecent businesssalesAdvisemerchanthow muchthey have leftto repay.Advisingmerchants onhow catch uppaymentswork.Advisingmerchants thatthey have theability to makemanualpayments.“Is thereanything elseI can helpyou outwith?”Advisingmerchantshow to reachthe PPWCDashboard.“How hasyour loanworked outfor you?”Tell someoneyou’re sorry tohear theirbusiness hasslowed down“Thanks forbeing a PayPalWorkingCapitalMember.”Advising themerchanthow muchthey have leftto repay.“You havedone greatbusinesswith us.”Advisingmerchant of10/90 dateand terms.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“We wantedto make acourtesycall.”Advise salesare behind butto how to makea manualPayment online“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisingmerchant howour paymentsare processeddaily.Talk tosomeone whoopened loanin February“Thankyou fortaking mycall.”“You’re avaluedmerchant”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“Give us acall if youhave anyotherquestions.”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a merchant Thank you for the Call
  2. Asking what caused a decrease in the merchant’s recent business sales
  3. Advise merchant how much they have left to repay.
  4. Advising merchants on how catch up payments work.
  5. Advising merchants that they have the ability to make manual payments.
  6. “Is there anything else I can help you out with?”
  7. Advising merchants how to reach the PPWC Dashboard.
  8. “How has your loan worked out for you?”
  9. Tell someone you’re sorry to hear their business has slowed down
  10. “Thanks for being a PayPal Working Capital Member.”
  11. Advising the merchant how much they have left to repay.
  12. “You have done great business with us.”
  13. Advising merchant of 10/90 date and terms.
  14. “You can always go to your Working Capital dashboard and make a manual payment.”
  15. “We wanted to make a courtesy call.”
  16. Advise sales are behind but to how to make a manual Payment online
  17. “I see this is your (__) loan, so thank you for your continued business.”
  18. Advising merchant how our payments are processed daily.
  19. Talk to someone who opened loan in February
  20. “Thank you for taking my call.”
  21. “You’re a valued merchant”
  22. Advising merchant their past sales will affect eligibility for future loans.
  23. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  24. “Give us a call if you have any other questions.”