“Is thereanything elseI can helpyou outwith?”Advisingmerchantshow to reachthe PPWCDashboard.“You’re avaluedmerchant”Advisingmerchants onhow catch uppaymentswork.Talk tosomeone whoopened loanin February“How hasyour loanworked outfor you?”Advisingmerchant of10/90 dateand terms.“Give us acall if youhave anyotherquestions.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advising themerchanthow muchthey have leftto repay.Advise salesare behind butto how to makea manualPayment onlineAsking whatcaused adecrease in themerchant’srecent businesssalesHave amerchantThank youfor the CallAdvisingmerchant howour paymentsare processeddaily.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvisingmerchants thatthey have theability to makemanualpayments.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“You havedone greatbusinesswith us.”“Thanks forbeing a PayPalWorkingCapitalMember.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“We wantedto make acourtesycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”“Thankyou fortaking mycall.”Advisemerchanthow muchthey have leftto repay.“Is thereanything elseI can helpyou outwith?”Advisingmerchantshow to reachthe PPWCDashboard.“You’re avaluedmerchant”Advisingmerchants onhow catch uppaymentswork.Talk tosomeone whoopened loanin February“How hasyour loanworked outfor you?”Advisingmerchant of10/90 dateand terms.“Give us acall if youhave anyotherquestions.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advising themerchanthow muchthey have leftto repay.Advise salesare behind butto how to makea manualPayment onlineAsking whatcaused adecrease in themerchant’srecent businesssalesHave amerchantThank youfor the CallAdvisingmerchant howour paymentsare processeddaily.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvisingmerchants thatthey have theability to makemanualpayments.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“You havedone greatbusinesswith us.”“Thanks forbeing a PayPalWorkingCapitalMember.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“We wantedto make acourtesycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”“Thankyou fortaking mycall.”Advisemerchanthow muchthey have leftto repay.

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Is there anything else I can help you out with?”
  2. Advising merchants how to reach the PPWC Dashboard.
  3. “You’re a valued merchant”
  4. Advising merchants on how catch up payments work.
  5. Talk to someone who opened loan in February
  6. “How has your loan worked out for you?”
  7. Advising merchant of 10/90 date and terms.
  8. “Give us a call if you have any other questions.”
  9. Advising merchant their past sales will affect eligibility for future loans.
  10. Advising the merchant how much they have left to repay.
  11. Advise sales are behind but to how to make a manual Payment online
  12. Asking what caused a decrease in the merchant’s recent business sales
  13. Have a merchant Thank you for the Call
  14. Advising merchant how our payments are processed daily.
  15. Tell someone you’re sorry to hear their business has slowed down
  16. Advising merchants that they have the ability to make manual payments.
  17. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  18. “You have done great business with us.”
  19. “Thanks for being a PayPal Working Capital Member.”
  20. “You can always go to your Working Capital dashboard and make a manual payment.”
  21. “We wanted to make a courtesy call.”
  22. “I see this is your (__) loan, so thank you for your continued business.”
  23. “Thank you for taking my call.”
  24. Advise merchant how much they have left to repay.