“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Asking whatcaused adecrease in themerchant’srecent businesssales“How hasyour loanworked outfor you?”Advisemerchanthow muchthey have leftto repay.Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“We wantedto make acourtesycall.”Advising themerchanthow muchthey have leftto repay.Advisingmerchant howour paymentsare processeddaily.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“You’re avaluedmerchant”Advisingmerchant of10/90 dateand terms.Have amerchantThank youfor the Call“Give us acall if youhave anyotherquestions.”“You havedone greatbusinesswith us.”“Thanks forbeing a PayPalWorkingCapitalMember.”“Is thereanything elseI can helpyou outwith?”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Tell someoneyou’re sorry tohear theirbusiness hasslowed down“Thankyou fortaking mycall.”Talk tosomeone whoopened loanin FebruaryAdvisingmerchantshow to reachthe PPWCDashboard.Advisingmerchants onhow catch uppaymentswork.Advisingmerchants thatthey have theability to makemanualpayments.Advise salesare behind butto how to makea manualPayment online“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Asking whatcaused adecrease in themerchant’srecent businesssales“How hasyour loanworked outfor you?”Advisemerchanthow muchthey have leftto repay.Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“We wantedto make acourtesycall.”Advising themerchanthow muchthey have leftto repay.Advisingmerchant howour paymentsare processeddaily.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“You’re avaluedmerchant”Advisingmerchant of10/90 dateand terms.Have amerchantThank youfor the Call“Give us acall if youhave anyotherquestions.”“You havedone greatbusinesswith us.”“Thanks forbeing a PayPalWorkingCapitalMember.”“Is thereanything elseI can helpyou outwith?”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Tell someoneyou’re sorry tohear theirbusiness hasslowed down“Thankyou fortaking mycall.”Talk tosomeone whoopened loanin FebruaryAdvisingmerchantshow to reachthe PPWCDashboard.Advisingmerchants onhow catch uppaymentswork.Advisingmerchants thatthey have theability to makemanualpayments.Advise salesare behind butto how to makea manualPayment online

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I see this is your (__) loan, so thank you for your continued business.”
  2. Asking what caused a decrease in the merchant’s recent business sales
  3. “How has your loan worked out for you?”
  4. Advise merchant how much they have left to repay.
  5. Advising merchant their past sales will affect eligibility for future loans.
  6. “We wanted to make a courtesy call.”
  7. Advising the merchant how much they have left to repay.
  8. Advising merchant how our payments are processed daily.
  9. “You can always go to your Working Capital dashboard and make a manual payment.”
  10. “You’re a valued merchant”
  11. Advising merchant of 10/90 date and terms.
  12. Have a merchant Thank you for the Call
  13. “Give us a call if you have any other questions.”
  14. “You have done great business with us.”
  15. “Thanks for being a PayPal Working Capital Member.”
  16. “Is there anything else I can help you out with?”
  17. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  18. Tell someone you’re sorry to hear their business has slowed down
  19. “Thank you for taking my call.”
  20. Talk to someone who opened loan in February
  21. Advising merchants how to reach the PPWC Dashboard.
  22. Advising merchants on how catch up payments work.
  23. Advising merchants that they have the ability to make manual payments.
  24. Advise sales are behind but to how to make a manual Payment online