“Thankyou fortaking mycall.”Asking whatcaused adecrease in themerchant’srecent businesssales“You havedone greatbusinesswith us.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchants thatthey have theability to makemanualpayments.Advisingmerchants onhow catch uppaymentswork.“How hasyour loanworked outfor you?”Advisingmerchant of10/90 dateand terms.Advise salesare behind butto how to makea manualPayment onlineHave amerchantThank youfor the CallTalk tosomeone whoopened loanin February“Is thereanything elseI can helpyou outwith?”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisemerchanthow muchthey have leftto repay.Advisingmerchantshow to reachthe PPWCDashboard.“We wantedto make acourtesycall.”“Give us acall if youhave anyotherquestions.”“You’re avaluedmerchant”Advising themerchanthow muchthey have leftto repay.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvisingmerchant theirpast sales willaffect eligibilityfor future loans.Advisingmerchant howour paymentsare processeddaily.“Thankyou fortaking mycall.”Asking whatcaused adecrease in themerchant’srecent businesssales“You havedone greatbusinesswith us.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchants thatthey have theability to makemanualpayments.Advisingmerchants onhow catch uppaymentswork.“How hasyour loanworked outfor you?”Advisingmerchant of10/90 dateand terms.Advise salesare behind butto how to makea manualPayment onlineHave amerchantThank youfor the CallTalk tosomeone whoopened loanin February“Is thereanything elseI can helpyou outwith?”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisemerchanthow muchthey have leftto repay.Advisingmerchantshow to reachthe PPWCDashboard.“We wantedto make acourtesycall.”“Give us acall if youhave anyotherquestions.”“You’re avaluedmerchant”Advising themerchanthow muchthey have leftto repay.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvisingmerchant theirpast sales willaffect eligibilityfor future loans.Advisingmerchant howour paymentsare processeddaily.

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Thank you for taking my call.”
  2. Asking what caused a decrease in the merchant’s recent business sales
  3. “You have done great business with us.”
  4. “You can always go to your Working Capital dashboard and make a manual payment.”
  5. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  6. “Thanks for being a PayPal Working Capital Member.”
  7. Advising merchants that they have the ability to make manual payments.
  8. Advising merchants on how catch up payments work.
  9. “How has your loan worked out for you?”
  10. Advising merchant of 10/90 date and terms.
  11. Advise sales are behind but to how to make a manual Payment online
  12. Have a merchant Thank you for the Call
  13. Talk to someone who opened loan in February
  14. “Is there anything else I can help you out with?”
  15. “I see this is your (__) loan, so thank you for your continued business.”
  16. Advise merchant how much they have left to repay.
  17. Advising merchants how to reach the PPWC Dashboard.
  18. “We wanted to make a courtesy call.”
  19. “Give us a call if you have any other questions.”
  20. “You’re a valued merchant”
  21. Advising the merchant how much they have left to repay.
  22. Tell someone you’re sorry to hear their business has slowed down
  23. Advising merchant their past sales will affect eligibility for future loans.
  24. Advising merchant how our payments are processed daily.