“Thankyou fortaking mycall.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“You’re avaluedmerchant”Have amerchantThank youfor the Call“How hasyour loanworked outfor you?”“Give us acall if youhave anyotherquestions.”“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchantshow to reachthe PPWCDashboard.Advisingmerchants thatthey have theability to makemanualpayments.Talk tosomeone whoopened loanin FebruaryAdvisingmerchants onhow catch uppaymentswork.Advisemerchanthow muchthey have leftto repay.Asking whatcaused adecrease in themerchant’srecent businesssalesAdvise salesare behind butto how to makea manualPayment onlineAdvisingmerchant howour paymentsare processeddaily.“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advising themerchanthow muchthey have leftto repay.Tell someoneyou’re sorry tohear theirbusiness hasslowed down“You havedone greatbusinesswith us.”“Is thereanything elseI can helpyou outwith?”“We wantedto make acourtesycall.”Advisingmerchant of10/90 dateand terms.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“Thankyou fortaking mycall.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“You’re avaluedmerchant”Have amerchantThank youfor the Call“How hasyour loanworked outfor you?”“Give us acall if youhave anyotherquestions.”“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchantshow to reachthe PPWCDashboard.Advisingmerchants thatthey have theability to makemanualpayments.Talk tosomeone whoopened loanin FebruaryAdvisingmerchants onhow catch uppaymentswork.Advisemerchanthow muchthey have leftto repay.Asking whatcaused adecrease in themerchant’srecent businesssalesAdvise salesare behind butto how to makea manualPayment onlineAdvisingmerchant howour paymentsare processeddaily.“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advising themerchanthow muchthey have leftto repay.Tell someoneyou’re sorry tohear theirbusiness hasslowed down“You havedone greatbusinesswith us.”“Is thereanything elseI can helpyou outwith?”“We wantedto make acourtesycall.”Advisingmerchant of10/90 dateand terms.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Thank you for taking my call.”
  2. Advising merchant their past sales will affect eligibility for future loans.
  3. “You’re a valued merchant”
  4. Have a merchant Thank you for the Call
  5. “How has your loan worked out for you?”
  6. “Give us a call if you have any other questions.”
  7. “Thanks for being a PayPal Working Capital Member.”
  8. Advising merchants how to reach the PPWC Dashboard.
  9. Advising merchants that they have the ability to make manual payments.
  10. Talk to someone who opened loan in February
  11. Advising merchants on how catch up payments work.
  12. Advise merchant how much they have left to repay.
  13. Asking what caused a decrease in the merchant’s recent business sales
  14. Advise sales are behind but to how to make a manual Payment online
  15. Advising merchant how our payments are processed daily.
  16. “I see this is your (__) loan, so thank you for your continued business.”
  17. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  18. Advising the merchant how much they have left to repay.
  19. Tell someone you’re sorry to hear their business has slowed down
  20. “You have done great business with us.”
  21. “Is there anything else I can help you out with?”
  22. “We wanted to make a courtesy call.”
  23. Advising merchant of 10/90 date and terms.
  24. “You can always go to your Working Capital dashboard and make a manual payment.”