“How hasyour loanworked outfor you?”Advisingmerchants onhow catch uppaymentswork.Advisingmerchantshow to reachthe PPWCDashboard.Advisemerchanthow muchthey have leftto repay.“Is thereanything elseI can helpyou outwith?”Asking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchant of10/90 dateand terms.“We wantedto make acourtesycall.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“Thanks forbeing a PayPalWorkingCapitalMember.”“Give us acall if youhave anyotherquestions.”“You havedone greatbusinesswith us.”Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvisingmerchant howour paymentsare processeddaily.“Thankyou fortaking mycall.”Advisingmerchants thatthey have theability to makemanualpayments.Have amerchantThank youfor the CallAdvising themerchanthow muchthey have leftto repay.“You’re avaluedmerchant”Talk tosomeone whoopened loanin FebruaryAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advise salesare behind butto how to makea manualPayment online“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“How hasyour loanworked outfor you?”Advisingmerchants onhow catch uppaymentswork.Advisingmerchantshow to reachthe PPWCDashboard.Advisemerchanthow muchthey have leftto repay.“Is thereanything elseI can helpyou outwith?”Asking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchant of10/90 dateand terms.“We wantedto make acourtesycall.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“Thanks forbeing a PayPalWorkingCapitalMember.”“Give us acall if youhave anyotherquestions.”“You havedone greatbusinesswith us.”Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvisingmerchant howour paymentsare processeddaily.“Thankyou fortaking mycall.”Advisingmerchants thatthey have theability to makemanualpayments.Have amerchantThank youfor the CallAdvising themerchanthow muchthey have leftto repay.“You’re avaluedmerchant”Talk tosomeone whoopened loanin FebruaryAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advise salesare behind butto how to makea manualPayment online“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “How has your loan worked out for you?”
  2. Advising merchants on how catch up payments work.
  3. Advising merchants how to reach the PPWC Dashboard.
  4. Advise merchant how much they have left to repay.
  5. “Is there anything else I can help you out with?”
  6. Asking what caused a decrease in the merchant’s recent business sales
  7. Advising merchant of 10/90 date and terms.
  8. “We wanted to make a courtesy call.”
  9. Advising merchant their past sales will affect eligibility for future loans.
  10. “Thanks for being a PayPal Working Capital Member.”
  11. “Give us a call if you have any other questions.”
  12. “You have done great business with us.”
  13. Tell someone you’re sorry to hear their business has slowed down
  14. Advising merchant how our payments are processed daily.
  15. “Thank you for taking my call.”
  16. Advising merchants that they have the ability to make manual payments.
  17. Have a merchant Thank you for the Call
  18. Advising the merchant how much they have left to repay.
  19. “You’re a valued merchant”
  20. Talk to someone who opened loan in February
  21. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  22. “I see this is your (__) loan, so thank you for your continued business.”
  23. Advise sales are behind but to how to make a manual Payment online
  24. “You can always go to your Working Capital dashboard and make a manual payment.”