“You’re avaluedmerchant”“You havedone greatbusinesswith us.”“Give us acall if youhave anyotherquestions.”Asking whatcaused adecrease in themerchant’srecent businesssalesHave amerchantThank youfor the CallAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchants onhow catch uppaymentswork.Advisingmerchant howour paymentsare processeddaily.Tell someoneyou’re sorry tohear theirbusiness hasslowed downTalk tosomeone whoopened loanin February“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advise salesare behind butto how to makea manualPayment online“Thankyou fortaking mycall.”“How hasyour loanworked outfor you?”Advisingmerchants thatthey have theability to makemanualpayments.“Is thereanything elseI can helpyou outwith?”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisemerchanthow muchthey have leftto repay.“We wantedto make acourtesycall.”Advisingmerchantshow to reachthe PPWCDashboard.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advising themerchanthow muchthey have leftto repay.Advisingmerchant of10/90 dateand terms.“You’re avaluedmerchant”“You havedone greatbusinesswith us.”“Give us acall if youhave anyotherquestions.”Asking whatcaused adecrease in themerchant’srecent businesssalesHave amerchantThank youfor the CallAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchants onhow catch uppaymentswork.Advisingmerchant howour paymentsare processeddaily.Tell someoneyou’re sorry tohear theirbusiness hasslowed downTalk tosomeone whoopened loanin February“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advise salesare behind butto how to makea manualPayment online“Thankyou fortaking mycall.”“How hasyour loanworked outfor you?”Advisingmerchants thatthey have theability to makemanualpayments.“Is thereanything elseI can helpyou outwith?”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisemerchanthow muchthey have leftto repay.“We wantedto make acourtesycall.”Advisingmerchantshow to reachthe PPWCDashboard.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advising themerchanthow muchthey have leftto repay.Advisingmerchant of10/90 dateand terms.

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “You’re a valued merchant”
  2. “You have done great business with us.”
  3. “Give us a call if you have any other questions.”
  4. Asking what caused a decrease in the merchant’s recent business sales
  5. Have a merchant Thank you for the Call
  6. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  7. Advising merchants on how catch up payments work.
  8. Advising merchant how our payments are processed daily.
  9. Tell someone you’re sorry to hear their business has slowed down
  10. Talk to someone who opened loan in February
  11. “Thanks for being a PayPal Working Capital Member.”
  12. Advising merchant their past sales will affect eligibility for future loans.
  13. Advise sales are behind but to how to make a manual Payment online
  14. “Thank you for taking my call.”
  15. “How has your loan worked out for you?”
  16. Advising merchants that they have the ability to make manual payments.
  17. “Is there anything else I can help you out with?”
  18. “I see this is your (__) loan, so thank you for your continued business.”
  19. Advise merchant how much they have left to repay.
  20. “We wanted to make a courtesy call.”
  21. Advising merchants how to reach the PPWC Dashboard.
  22. “You can always go to your Working Capital dashboard and make a manual payment.”
  23. Advising the merchant how much they have left to repay.
  24. Advising merchant of 10/90 date and terms.