Advisingmerchant of10/90 dateand terms.“Is thereanything elseI can helpyou outwith?”Asking whatcaused adecrease in themerchant’srecent businesssales“Thanks forbeing a PayPalWorkingCapitalMember.”Advisemerchanthow muchthey have leftto repay.“Give us acall if youhave anyotherquestions.”“How hasyour loanworked outfor you?”“We wantedto make acourtesycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisingmerchant howour paymentsare processeddaily.Have amerchantThank youfor the CallAdvisingmerchant theirpast sales willaffect eligibilityfor future loans.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Talk tosomeone whoopened loanin FebruaryAdvise salesare behind butto how to makea manualPayment online“You’re avaluedmerchant”Advisingmerchantshow to reachthe PPWCDashboard.Advisingmerchants onhow catch uppaymentswork.Advisingmerchants thatthey have theability to makemanualpayments.“Thankyou fortaking mycall.”Advising themerchanthow muchthey have leftto repay.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“You havedone greatbusinesswith us.”Advisingmerchant of10/90 dateand terms.“Is thereanything elseI can helpyou outwith?”Asking whatcaused adecrease in themerchant’srecent businesssales“Thanks forbeing a PayPalWorkingCapitalMember.”Advisemerchanthow muchthey have leftto repay.“Give us acall if youhave anyotherquestions.”“How hasyour loanworked outfor you?”“We wantedto make acourtesycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisingmerchant howour paymentsare processeddaily.Have amerchantThank youfor the CallAdvisingmerchant theirpast sales willaffect eligibilityfor future loans.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Talk tosomeone whoopened loanin FebruaryAdvise salesare behind butto how to makea manualPayment online“You’re avaluedmerchant”Advisingmerchantshow to reachthe PPWCDashboard.Advisingmerchants onhow catch uppaymentswork.Advisingmerchants thatthey have theability to makemanualpayments.“Thankyou fortaking mycall.”Advising themerchanthow muchthey have leftto repay.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“You havedone greatbusinesswith us.”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advising merchant of 10/90 date and terms.
  2. “Is there anything else I can help you out with?”
  3. Asking what caused a decrease in the merchant’s recent business sales
  4. “Thanks for being a PayPal Working Capital Member.”
  5. Advise merchant how much they have left to repay.
  6. “Give us a call if you have any other questions.”
  7. “How has your loan worked out for you?”
  8. “We wanted to make a courtesy call.”
  9. “I see this is your (__) loan, so thank you for your continued business.”
  10. Advising merchant how our payments are processed daily.
  11. Have a merchant Thank you for the Call
  12. Advising merchant their past sales will affect eligibility for future loans.
  13. Tell someone you’re sorry to hear their business has slowed down
  14. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  15. Talk to someone who opened loan in February
  16. Advise sales are behind but to how to make a manual Payment online
  17. “You’re a valued merchant”
  18. Advising merchants how to reach the PPWC Dashboard.
  19. Advising merchants on how catch up payments work.
  20. Advising merchants that they have the ability to make manual payments.
  21. “Thank you for taking my call.”
  22. Advising the merchant how much they have left to repay.
  23. “You can always go to your Working Capital dashboard and make a manual payment.”
  24. “You have done great business with us.”