Advisingmerchants onhow catch uppaymentswork.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“How hasyour loanworked outfor you?”Advisingmerchant of10/90 dateand terms.Tell someoneyou’re sorry tohear theirbusiness hasslowed down“We wantedto make acourtesycall.”“You havedone greatbusinesswith us.”Have amerchantThank youfor the CallTalk tosomeone whoopened loanin FebruaryAdvisemerchanthow muchthey have leftto repay.Advise salesare behind butto how to makea manualPayment online“You’re avaluedmerchant”“Thankyou fortaking mycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advising themerchanthow muchthey have leftto repay.Advisingmerchants thatthey have theability to makemanualpayments.Advisingmerchant howour paymentsare processeddaily.“Give us acall if youhave anyotherquestions.”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advisingmerchantshow to reachthe PPWCDashboard.“Thanks forbeing a PayPalWorkingCapitalMember.”“Is thereanything elseI can helpyou outwith?”Asking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchants onhow catch uppaymentswork.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”“How hasyour loanworked outfor you?”Advisingmerchant of10/90 dateand terms.Tell someoneyou’re sorry tohear theirbusiness hasslowed down“We wantedto make acourtesycall.”“You havedone greatbusinesswith us.”Have amerchantThank youfor the CallTalk tosomeone whoopened loanin FebruaryAdvisemerchanthow muchthey have leftto repay.Advise salesare behind butto how to makea manualPayment online“You’re avaluedmerchant”“Thankyou fortaking mycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advising themerchanthow muchthey have leftto repay.Advisingmerchants thatthey have theability to makemanualpayments.Advisingmerchant howour paymentsare processeddaily.“Give us acall if youhave anyotherquestions.”Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advisingmerchantshow to reachthe PPWCDashboard.“Thanks forbeing a PayPalWorkingCapitalMember.”“Is thereanything elseI can helpyou outwith?”Asking whatcaused adecrease in themerchant’srecent businesssales

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advising merchants on how catch up payments work.
  2. “You can always go to your Working Capital dashboard and make a manual payment.”
  3. “How has your loan worked out for you?”
  4. Advising merchant of 10/90 date and terms.
  5. Tell someone you’re sorry to hear their business has slowed down
  6. “We wanted to make a courtesy call.”
  7. “You have done great business with us.”
  8. Have a merchant Thank you for the Call
  9. Talk to someone who opened loan in February
  10. Advise merchant how much they have left to repay.
  11. Advise sales are behind but to how to make a manual Payment online
  12. “You’re a valued merchant”
  13. “Thank you for taking my call.”
  14. “I see this is your (__) loan, so thank you for your continued business.”
  15. Advising the merchant how much they have left to repay.
  16. Advising merchants that they have the ability to make manual payments.
  17. Advising merchant how our payments are processed daily.
  18. “Give us a call if you have any other questions.”
  19. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  20. Advising merchant their past sales will affect eligibility for future loans.
  21. Advising merchants how to reach the PPWC Dashboard.
  22. “Thanks for being a PayPal Working Capital Member.”
  23. “Is there anything else I can help you out with?”
  24. Asking what caused a decrease in the merchant’s recent business sales