“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisingmerchants thatthey have theability to makemanualpayments.Advise salesare behind butto how to makea manualPayment onlineAsking whatcaused adecrease in themerchant’srecent businesssalesAdvisemerchanthow muchthey have leftto repay.Advisingmerchantshow to reachthe PPWCDashboard.“Thankyou fortaking mycall.”Have amerchantThank youfor the Call“Give us acall if youhave anyotherquestions.”Advisingmerchant of10/90 dateand terms.“You havedone greatbusinesswith us.”Advising themerchanthow muchthey have leftto repay.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchants onhow catch uppaymentswork.“You’re avaluedmerchant”Talk tosomeone whoopened loanin February“We wantedto make acourtesycall.”Advisingmerchant howour paymentsare processeddaily.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“How hasyour loanworked outfor you?”“Is thereanything elseI can helpyou outwith?”“Thanks forbeing a PayPalWorkingCapitalMember.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisingmerchants thatthey have theability to makemanualpayments.Advise salesare behind butto how to makea manualPayment onlineAsking whatcaused adecrease in themerchant’srecent businesssalesAdvisemerchanthow muchthey have leftto repay.Advisingmerchantshow to reachthe PPWCDashboard.“Thankyou fortaking mycall.”Have amerchantThank youfor the Call“Give us acall if youhave anyotherquestions.”Advisingmerchant of10/90 dateand terms.“You havedone greatbusinesswith us.”Advising themerchanthow muchthey have leftto repay.Tell someoneyou’re sorry tohear theirbusiness hasslowed downAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchants onhow catch uppaymentswork.“You’re avaluedmerchant”Talk tosomeone whoopened loanin February“We wantedto make acourtesycall.”Advisingmerchant howour paymentsare processeddaily.“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“How hasyour loanworked outfor you?”“Is thereanything elseI can helpyou outwith?”“Thanks forbeing a PayPalWorkingCapitalMember.”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I see this is your (__) loan, so thank you for your continued business.”
  2. Advising merchants that they have the ability to make manual payments.
  3. Advise sales are behind but to how to make a manual Payment online
  4. Asking what caused a decrease in the merchant’s recent business sales
  5. Advise merchant how much they have left to repay.
  6. Advising merchants how to reach the PPWC Dashboard.
  7. “Thank you for taking my call.”
  8. Have a merchant Thank you for the Call
  9. “Give us a call if you have any other questions.”
  10. Advising merchant of 10/90 date and terms.
  11. “You have done great business with us.”
  12. Advising the merchant how much they have left to repay.
  13. Tell someone you’re sorry to hear their business has slowed down
  14. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  15. Advising merchants on how catch up payments work.
  16. “You’re a valued merchant”
  17. Talk to someone who opened loan in February
  18. “We wanted to make a courtesy call.”
  19. Advising merchant how our payments are processed daily.
  20. “You can always go to your Working Capital dashboard and make a manual payment.”
  21. Advising merchant their past sales will affect eligibility for future loans.
  22. “How has your loan worked out for you?”
  23. “Is there anything else I can help you out with?”
  24. “Thanks for being a PayPal Working Capital Member.”