Advising themerchanthow muchthey have leftto repay.Advisemerchanthow muchthey have leftto repay.“Give us acall if youhave anyotherquestions.”Asking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchant theirpast sales willaffect eligibilityfor future loans.“How hasyour loanworked outfor you?”“Thanks forbeing a PayPalWorkingCapitalMember.”Have amerchantThank youfor the CallTell someoneyou’re sorry tohear theirbusiness hasslowed downTalk tosomeone whoopened loanin February“Is thereanything elseI can helpyou outwith?”Advisingmerchantshow to reachthe PPWCDashboard.“We wantedto make acourtesycall.”Advisingmerchant of10/90 dateand terms.Advisingmerchant howour paymentsare processeddaily.Advisingmerchants thatthey have theability to makemanualpayments.“You havedone greatbusinesswith us.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advise salesare behind butto how to makea manualPayment onlineAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchants onhow catch uppaymentswork.“Thankyou fortaking mycall.”“You’re avaluedmerchant”Advising themerchanthow muchthey have leftto repay.Advisemerchanthow muchthey have leftto repay.“Give us acall if youhave anyotherquestions.”Asking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchant theirpast sales willaffect eligibilityfor future loans.“How hasyour loanworked outfor you?”“Thanks forbeing a PayPalWorkingCapitalMember.”Have amerchantThank youfor the CallTell someoneyou’re sorry tohear theirbusiness hasslowed downTalk tosomeone whoopened loanin February“Is thereanything elseI can helpyou outwith?”Advisingmerchantshow to reachthe PPWCDashboard.“We wantedto make acourtesycall.”Advisingmerchant of10/90 dateand terms.Advisingmerchant howour paymentsare processeddaily.Advisingmerchants thatthey have theability to makemanualpayments.“You havedone greatbusinesswith us.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advise salesare behind butto how to makea manualPayment onlineAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchants onhow catch uppaymentswork.“Thankyou fortaking mycall.”“You’re avaluedmerchant”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advising the merchant how much they have left to repay.
  2. Advise merchant how much they have left to repay.
  3. “Give us a call if you have any other questions.”
  4. Asking what caused a decrease in the merchant’s recent business sales
  5. Advising merchant their past sales will affect eligibility for future loans.
  6. “How has your loan worked out for you?”
  7. “Thanks for being a PayPal Working Capital Member.”
  8. Have a merchant Thank you for the Call
  9. Tell someone you’re sorry to hear their business has slowed down
  10. Talk to someone who opened loan in February
  11. “Is there anything else I can help you out with?”
  12. Advising merchants how to reach the PPWC Dashboard.
  13. “We wanted to make a courtesy call.”
  14. Advising merchant of 10/90 date and terms.
  15. Advising merchant how our payments are processed daily.
  16. Advising merchants that they have the ability to make manual payments.
  17. “You have done great business with us.”
  18. “I see this is your (__) loan, so thank you for your continued business.”
  19. “You can always go to your Working Capital dashboard and make a manual payment.”
  20. Advise sales are behind but to how to make a manual Payment online
  21. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  22. Advising merchants on how catch up payments work.
  23. “Thank you for taking my call.”
  24. “You’re a valued merchant”