Advise salesare behind butto how to makea manualPayment online“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Talk tosomeone whoopened loanin FebruaryHave amerchantThank youfor the CallAdvisingmerchantshow to reachthe PPWCDashboard.Advisingmerchant of10/90 dateand terms.Advising themerchanthow muchthey have leftto repay.“How hasyour loanworked outfor you?”“You’re avaluedmerchant”Advisingmerchant howour paymentsare processeddaily.Advisingmerchants onhow catch uppaymentswork.“We wantedto make acourtesycall.”Tell someoneyou’re sorry tohear theirbusiness hasslowed down“Give us acall if youhave anyotherquestions.”Asking whatcaused adecrease in themerchant’srecent businesssales“Thanks forbeing a PayPalWorkingCapitalMember.”“Is thereanything elseI can helpyou outwith?”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“You havedone greatbusinesswith us.”“Thankyou fortaking mycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisemerchanthow muchthey have leftto repay.Advisingmerchants thatthey have theability to makemanualpayments.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advise salesare behind butto how to makea manualPayment online“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Talk tosomeone whoopened loanin FebruaryHave amerchantThank youfor the CallAdvisingmerchantshow to reachthe PPWCDashboard.Advisingmerchant of10/90 dateand terms.Advising themerchanthow muchthey have leftto repay.“How hasyour loanworked outfor you?”“You’re avaluedmerchant”Advisingmerchant howour paymentsare processeddaily.Advisingmerchants onhow catch uppaymentswork.“We wantedto make acourtesycall.”Tell someoneyou’re sorry tohear theirbusiness hasslowed down“Give us acall if youhave anyotherquestions.”Asking whatcaused adecrease in themerchant’srecent businesssales“Thanks forbeing a PayPalWorkingCapitalMember.”“Is thereanything elseI can helpyou outwith?”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.“You havedone greatbusinesswith us.”“Thankyou fortaking mycall.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advisemerchanthow muchthey have leftto repay.Advisingmerchants thatthey have theability to makemanualpayments.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advise sales are behind but to how to make a manual Payment online
  2. “You can always go to your Working Capital dashboard and make a manual payment.”
  3. Talk to someone who opened loan in February
  4. Have a merchant Thank you for the Call
  5. Advising merchants how to reach the PPWC Dashboard.
  6. Advising merchant of 10/90 date and terms.
  7. Advising the merchant how much they have left to repay.
  8. “How has your loan worked out for you?”
  9. “You’re a valued merchant”
  10. Advising merchant how our payments are processed daily.
  11. Advising merchants on how catch up payments work.
  12. “We wanted to make a courtesy call.”
  13. Tell someone you’re sorry to hear their business has slowed down
  14. “Give us a call if you have any other questions.”
  15. Asking what caused a decrease in the merchant’s recent business sales
  16. “Thanks for being a PayPal Working Capital Member.”
  17. “Is there anything else I can help you out with?”
  18. Advising merchant their past sales will affect eligibility for future loans.
  19. “You have done great business with us.”
  20. “Thank you for taking my call.”
  21. “I see this is your (__) loan, so thank you for your continued business.”
  22. Advise merchant how much they have left to repay.
  23. Advising merchants that they have the ability to make manual payments.
  24. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.