“You havedone greatbusinesswith us.”“Thankyou fortaking mycall.”Tell someoneyou’re sorry tohear theirbusiness hasslowed downHave amerchantThank youfor the CallAdvisingmerchant howour paymentsare processeddaily.Advisingmerchant of10/90 dateand terms.“Is thereanything elseI can helpyou outwith?”“How hasyour loanworked outfor you?”Advising themerchanthow muchthey have leftto repay.“We wantedto make acourtesycall.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advisingmerchantshow to reachthe PPWCDashboard.Advise salesare behind butto how to makea manualPayment onlineAsking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchants onhow catch uppaymentswork.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advisingmerchants thatthey have theability to makemanualpayments.Advisemerchanthow muchthey have leftto repay.“Thanks forbeing a PayPalWorkingCapitalMember.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”“You’re avaluedmerchant”“Give us acall if youhave anyotherquestions.”Talk tosomeone whoopened loanin February“You havedone greatbusinesswith us.”“Thankyou fortaking mycall.”Tell someoneyou’re sorry tohear theirbusiness hasslowed downHave amerchantThank youfor the CallAdvisingmerchant howour paymentsare processeddaily.Advisingmerchant of10/90 dateand terms.“Is thereanything elseI can helpyou outwith?”“How hasyour loanworked outfor you?”Advising themerchanthow muchthey have leftto repay.“We wantedto make acourtesycall.”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Advisingmerchantshow to reachthe PPWCDashboard.Advise salesare behind butto how to makea manualPayment onlineAsking whatcaused adecrease in themerchant’srecent businesssalesAdvisingmerchants onhow catch uppaymentswork.Advise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Advisingmerchants thatthey have theability to makemanualpayments.Advisemerchanthow muchthey have leftto repay.“Thanks forbeing a PayPalWorkingCapitalMember.”“I see this isyour (__) loan,so thank you foryour continuedbusiness.”“You’re avaluedmerchant”“Give us acall if youhave anyotherquestions.”Talk tosomeone whoopened loanin February

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “You have done great business with us.”
  2. “Thank you for taking my call.”
  3. Tell someone you’re sorry to hear their business has slowed down
  4. Have a merchant Thank you for the Call
  5. Advising merchant how our payments are processed daily.
  6. Advising merchant of 10/90 date and terms.
  7. “Is there anything else I can help you out with?”
  8. “How has your loan worked out for you?”
  9. Advising the merchant how much they have left to repay.
  10. “We wanted to make a courtesy call.”
  11. “You can always go to your Working Capital dashboard and make a manual payment.”
  12. Advising merchants how to reach the PPWC Dashboard.
  13. Advise sales are behind but to how to make a manual Payment online
  14. Asking what caused a decrease in the merchant’s recent business sales
  15. Advising merchants on how catch up payments work.
  16. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  17. Advising merchant their past sales will affect eligibility for future loans.
  18. Advising merchants that they have the ability to make manual payments.
  19. Advise merchant how much they have left to repay.
  20. “Thanks for being a PayPal Working Capital Member.”
  21. “I see this is your (__) loan, so thank you for your continued business.”
  22. “You’re a valued merchant”
  23. “Give us a call if you have any other questions.”
  24. Talk to someone who opened loan in February