“You’re avaluedmerchant”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Talk tosomeone whoopened loanin FebruaryAdvisemerchanthow muchthey have leftto repay.“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advise salesare behind butto how to makea manualPayment online“Thankyou fortaking mycall.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Tell someoneyou’re sorry tohear theirbusiness hasslowed downHave amerchantThank youfor the CallAdvisingmerchant of10/90 dateand terms.Asking whatcaused adecrease in themerchant’srecent businesssalesAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“We wantedto make acourtesycall.”Advisingmerchant howour paymentsare processeddaily.“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchants thatthey have theability to makemanualpayments.Advisingmerchants onhow catch uppaymentswork.Advisingmerchantshow to reachthe PPWCDashboard.“How hasyour loanworked outfor you?”“Is thereanything elseI can helpyou outwith?”Advising themerchanthow muchthey have leftto repay.“You havedone greatbusinesswith us.”“Give us acall if youhave anyotherquestions.”“You’re avaluedmerchant”“You can alwaysgo to yourWorking Capitaldashboard andmake a manualpayment.”Talk tosomeone whoopened loanin FebruaryAdvisemerchanthow muchthey have leftto repay.“I see this isyour (__) loan,so thank you foryour continuedbusiness.”Advise salesare behind butto how to makea manualPayment online“Thankyou fortaking mycall.”Advisingmerchant theirpast sales willaffect eligibilityfor future loans.Tell someoneyou’re sorry tohear theirbusiness hasslowed downHave amerchantThank youfor the CallAdvisingmerchant of10/90 dateand terms.Asking whatcaused adecrease in themerchant’srecent businesssalesAdvise merchantto receive salesinto their loanbearing accountonly, so theyreceive credit forthese sales.“We wantedto make acourtesycall.”Advisingmerchant howour paymentsare processeddaily.“Thanks forbeing a PayPalWorkingCapitalMember.”Advisingmerchants thatthey have theability to makemanualpayments.Advisingmerchants onhow catch uppaymentswork.Advisingmerchantshow to reachthe PPWCDashboard.“How hasyour loanworked outfor you?”“Is thereanything elseI can helpyou outwith?”Advising themerchanthow muchthey have leftto repay.“You havedone greatbusinesswith us.”“Give us acall if youhave anyotherquestions.”

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “You’re a valued merchant”
  2. “You can always go to your Working Capital dashboard and make a manual payment.”
  3. Talk to someone who opened loan in February
  4. Advise merchant how much they have left to repay.
  5. “I see this is your (__) loan, so thank you for your continued business.”
  6. Advise sales are behind but to how to make a manual Payment online
  7. “Thank you for taking my call.”
  8. Advising merchant their past sales will affect eligibility for future loans.
  9. Tell someone you’re sorry to hear their business has slowed down
  10. Have a merchant Thank you for the Call
  11. Advising merchant of 10/90 date and terms.
  12. Asking what caused a decrease in the merchant’s recent business sales
  13. Advise merchant to receive sales into their loan bearing account only, so they receive credit for these sales.
  14. “We wanted to make a courtesy call.”
  15. Advising merchant how our payments are processed daily.
  16. “Thanks for being a PayPal Working Capital Member.”
  17. Advising merchants that they have the ability to make manual payments.
  18. Advising merchants on how catch up payments work.
  19. Advising merchants how to reach the PPWC Dashboard.
  20. “How has your loan worked out for you?”
  21. “Is there anything else I can help you out with?”
  22. Advising the merchant how much they have left to repay.
  23. “You have done great business with us.”
  24. “Give us a call if you have any other questions.”