agent setsupsubscriptionagentcallsACEagent usesDEAL10on anordercustomerlives inTexascustomerlives inNorthCarolinaagent uses :)in theirresponse tocustomercustomerlives inUtahcustomerasks whereto fill out "fanmail" orsurveyagent placesorder formultiplepeople on anaccountupgradedshipping ona "service"call/chatagentplaces anorder over$1000agent getsa sale ofsolution/eyedropsagent/customermentionssomethingabout theweatheragent placesorder forNewCustomeragent andcustomerhave thesame nameagentuses EditOrder Toolagentoffers tocall ECPagentshows all 5Behaviors(BBT)agent usesWalmart/Walgreenson a price matchagent leadswith yearsupply,places orderRMAExchangeyear supplyorderagentreferscustomerto LiingoOrderplacedwith EEagent getsRx infoover thephone/chatagent setsupsubscriptionagentcallsACEagent usesDEAL10on anordercustomerlives inTexascustomerlives inNorthCarolinaagent uses :)in theirresponse tocustomercustomerlives inUtahcustomerasks whereto fill out "fanmail" orsurveyagent placesorder formultiplepeople on anaccountupgradedshipping ona "service"call/chatagentplaces anorder over$1000agent getsa sale ofsolution/eyedropsagent/customermentionssomethingabout theweatheragent placesorder forNewCustomeragent andcustomerhave thesame nameagentuses EditOrder Toolagentoffers tocall ECPagentshows all 5Behaviors(BBT)agent usesWalmart/Walgreenson a price matchagent leadswith yearsupply,places orderRMAExchangeyear supplyorderagentreferscustomerto LiingoOrderplacedwith EEagent getsRx infoover thephone/chat

Quality Auditing BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. agent sets up subscription
  2. agent calls ACE
  3. agent uses DEAL10 on an order
  4. customer lives in Texas
  5. customer lives in North Carolina
  6. agent uses :) in their response to customer
  7. customer lives in Utah
  8. customer asks where to fill out "fan mail" or survey
  9. agent places order for multiple people on an account
  10. upgraded shipping on a "service" call/chat
  11. agent places an order over $1000
  12. agent gets a sale of solution/eye drops
  13. agent/customer mentions something about the weather
  14. agent places order for New Customer
  15. agent and customer have the same name
  16. agent uses Edit Order Tool
  17. agent offers to call ECP
  18. agent shows all 5 Behaviors (BBT)
  19. agent uses Walmart/Walgreens on a price match
  20. agent leads with year supply, places order
  21. RMA Exchange year supply order
  22. agent refers customer to Liingo
  23. Order placed with EE
  24. agent gets Rx info over the phone/chat