agent uses :)in theirresponse tocustomeragent getsRx infoover thephone/chatagent/customermentionssomethingabout theweatheragentshows all 5Behaviors(BBT)customerlives inUtahcustomerlives inNorthCarolinaagent setsupsubscriptionOrderplacedwith EEagent usesDEAL10on anorderagent placesorder forNewCustomercustomerlives inTexasagentoffers tocall ECPagentreferscustomerto LiingoRMAExchangeyear supplyorderagent leadswith yearsupply,places orderagent andcustomerhave thesame nameupgradedshipping ona "service"call/chatagentplaces anorder over$1000agent getsa sale ofsolution/eyedropsagentcallsACEagent usesWalmart/Walgreenson a price matchcustomerasks whereto fill out "fanmail" orsurveyagentuses EditOrder Toolagent placesorder formultiplepeople on anaccountagent uses :)in theirresponse tocustomeragent getsRx infoover thephone/chatagent/customermentionssomethingabout theweatheragentshows all 5Behaviors(BBT)customerlives inUtahcustomerlives inNorthCarolinaagent setsupsubscriptionOrderplacedwith EEagent usesDEAL10on anorderagent placesorder forNewCustomercustomerlives inTexasagentoffers tocall ECPagentreferscustomerto LiingoRMAExchangeyear supplyorderagent leadswith yearsupply,places orderagent andcustomerhave thesame nameupgradedshipping ona "service"call/chatagentplaces anorder over$1000agent getsa sale ofsolution/eyedropsagentcallsACEagent usesWalmart/Walgreenson a price matchcustomerasks whereto fill out "fanmail" orsurveyagentuses EditOrder Toolagent placesorder formultiplepeople on anaccount

Quality Auditing BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. agent uses :) in their response to customer
  2. agent gets Rx info over the phone/chat
  3. agent/customer mentions something about the weather
  4. agent shows all 5 Behaviors (BBT)
  5. customer lives in Utah
  6. customer lives in North Carolina
  7. agent sets up subscription
  8. Order placed with EE
  9. agent uses DEAL10 on an order
  10. agent places order for New Customer
  11. customer lives in Texas
  12. agent offers to call ECP
  13. agent refers customer to Liingo
  14. RMA Exchange year supply order
  15. agent leads with year supply, places order
  16. agent and customer have the same name
  17. upgraded shipping on a "service" call/chat
  18. agent places an order over $1000
  19. agent gets a sale of solution/eye drops
  20. agent calls ACE
  21. agent uses Walmart/Walgreens on a price match
  22. customer asks where to fill out "fan mail" or survey
  23. agent uses Edit Order Tool
  24. agent places order for multiple people on an account