BlankIncidentCSRtookVerbalPromisedRefundPlacedNewOrderVetDietCancelRequestThat ShouldHave BeenCalled OnResolvedIncident butStill Send toPriorityQueueContact Vetfor NewOrder Not inHMS yetBlankIncidentCSRtookVerbalPromisedRefundPlacedNewOrderVetDietCancelRequestThat ShouldHave BeenCalled OnResolvedIncident butStill Send toPriorityQueueContact Vetfor NewOrder Not inHMS yet

Priority Queue - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Blank Incident
  2. CSR took Verbal
  3. Promised Refund
  4. Placed New Order
  5. Vet Diet
  6. Cancel Request That Should Have Been Called On
  7. Resolved Incident but Still Send to Priority Queue
  8. Contact Vet for New Order Not in HMS yet