Submit 1Kaizen(anytopic)Update 2patientson waittimesDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesCompletea task foryour co-workerUpdate apatient on waittimes if they'vebeen in a room>10 minutesShare yourname andexplain yourrole with thepatient you areroomingSend aKudos cardto a clinician(MD, DO,APP)Send aKudos cardto anothercaregiverAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todayComplete1 labspecimenk-cardShare asafety storyduringhuddleUpdate apatient on waittimes if they'vebeen in a room>10 minutesWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingUse a co-workersname whentalking with apatientGive 3patients acomplimentSharesomething newyou've learned(related to yourrole) duringhuddleShare apatientexperiencestory duringhuddleShare anLTR ideaduringhuddleAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientComplete1 Pt. IDk-cardSend aKudos cardto yourmanagerComplete 1everymomentcounts k-cardSubmit 1Kaizenrelated toLTREnter a'goodcatch' intoSafetyNetSubmit 1Kaizenrelated tosafetyTell a patientThank You fortrustingus/choosing usfor theirhealthcareExplain aprocess/procedureto a patientComplete1 labspecimenk-cardSubmit 1Kaizen(anytopic)Update 2patientson waittimesDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesCompletea task foryour co-workerUpdate apatient on waittimes if they'vebeen in a room>10 minutesShare yourname andexplain yourrole with thepatient you areroomingSend aKudos cardto a clinician(MD, DO,APP)Send aKudos cardto anothercaregiverAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todayComplete1 labspecimenk-cardShare asafety storyduringhuddleUpdate apatient on waittimes if they'vebeen in a room>10 minutesWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingUse a co-workersname whentalking with apatientGive 3patients acomplimentSharesomething newyou've learned(related to yourrole) duringhuddleShare apatientexperiencestory duringhuddleShare anLTR ideaduringhuddleAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientComplete1 Pt. IDk-cardSend aKudos cardto yourmanagerComplete 1everymomentcounts k-cardSubmit 1Kaizenrelated toLTREnter a'goodcatch' intoSafetyNetSubmit 1Kaizenrelated tosafetyTell a patientThank You fortrustingus/choosing usfor theirhealthcareExplain aprocess/procedureto a patientComplete1 labspecimenk-card

Urgent Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit 1 Kaizen (any topic)
  2. Update 2 patients on wait times
  3. Demonstrate teamwork by referring to other caregivers by name during at least 2 patient care instances
  4. Complete a task for your co-worker
  5. Update a patient on wait times if they've been in a room >10 minutes
  6. Share your name and explain your role with the patient you are rooming
  7. Send a Kudos card to a clinician (MD, DO, APP)
  8. Send a Kudos card to another caregiver
  9. Ask a patient prior to discharge if there is anything else we can help them with today
  10. Complete 1 lab specimen k-card
  11. Share a safety story during huddle
  12. Update a patient on wait times if they've been in a room >10 minutes
  13. When giving patient education, ask for a repeat back to ensure their understanding
  14. Use a co-workers name when talking with a patient
  15. Give 3 patients a compliment
  16. Share something new you've learned (related to your role) during huddle
  17. Share a patient experience story during huddle
  18. Share an LTR idea during huddle
  19. Add your name to the top of a patient summary sheet so the physician knows who roomed the patient
  20. Complete 1 Pt. ID k-card
  21. Send a Kudos card to your manager
  22. Complete 1 every moment counts k-card
  23. Submit 1 Kaizen related to LTR
  24. Enter a 'good catch' into SafetyNet
  25. Submit 1 Kaizen related to safety
  26. Tell a patient Thank You for trusting us/choosing us for their healthcare
  27. Explain a process/procedure to a patient
  28. Complete 1 lab specimen k-card