Send aKudos cardto anothercaregiverShare asafety storyduringhuddleAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todaySharesomething newyou've learned(related to yourrole) duringhuddleEnter a'goodcatch' intoSafetyNetUpdate apatient on waittimes if they'vebeen in a room>10 minutesAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientSend aKudos cardto a clinician(MD, DO,APP)Submit 1Kaizenrelated toLTRExplain aprocess/procedureto a patientWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingUpdate 2patientson waittimesUse a co-workersname whentalking with apatientGive 3patients acomplimentDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesTell a patientThank You fortrustingus/choosing usfor theirhealthcareCompletea task foryour co-workerSend aKudos cardto yourmanagerSubmit 1Kaizenrelated tosafetyComplete1 labspecimenk-cardUpdate apatient on waittimes if they'vebeen in a room>10 minutesShare yourname andexplain yourrole with thepatient you areroomingSubmit 1Kaizen(anytopic)Share anLTR ideaduringhuddleComplete1 labspecimenk-cardShare apatientexperiencestory duringhuddleComplete 1everymomentcounts k-cardComplete1 Pt. IDk-cardSend aKudos cardto anothercaregiverShare asafety storyduringhuddleAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todaySharesomething newyou've learned(related to yourrole) duringhuddleEnter a'goodcatch' intoSafetyNetUpdate apatient on waittimes if they'vebeen in a room>10 minutesAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientSend aKudos cardto a clinician(MD, DO,APP)Submit 1Kaizenrelated toLTRExplain aprocess/procedureto a patientWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingUpdate 2patientson waittimesUse a co-workersname whentalking with apatientGive 3patients acomplimentDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesTell a patientThank You fortrustingus/choosing usfor theirhealthcareCompletea task foryour co-workerSend aKudos cardto yourmanagerSubmit 1Kaizenrelated tosafetyComplete1 labspecimenk-cardUpdate apatient on waittimes if they'vebeen in a room>10 minutesShare yourname andexplain yourrole with thepatient you areroomingSubmit 1Kaizen(anytopic)Share anLTR ideaduringhuddleComplete1 labspecimenk-cardShare apatientexperiencestory duringhuddleComplete 1everymomentcounts k-cardComplete1 Pt. IDk-card

Urgent Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Kudos card to another caregiver
  2. Share a safety story during huddle
  3. Ask a patient prior to discharge if there is anything else we can help them with today
  4. Share something new you've learned (related to your role) during huddle
  5. Enter a 'good catch' into SafetyNet
  6. Update a patient on wait times if they've been in a room >10 minutes
  7. Add your name to the top of a patient summary sheet so the physician knows who roomed the patient
  8. Send a Kudos card to a clinician (MD, DO, APP)
  9. Submit 1 Kaizen related to LTR
  10. Explain a process/procedure to a patient
  11. When giving patient education, ask for a repeat back to ensure their understanding
  12. Update 2 patients on wait times
  13. Use a co-workers name when talking with a patient
  14. Give 3 patients a compliment
  15. Demonstrate teamwork by referring to other caregivers by name during at least 2 patient care instances
  16. Tell a patient Thank You for trusting us/choosing us for their healthcare
  17. Complete a task for your co-worker
  18. Send a Kudos card to your manager
  19. Submit 1 Kaizen related to safety
  20. Complete 1 lab specimen k-card
  21. Update a patient on wait times if they've been in a room >10 minutes
  22. Share your name and explain your role with the patient you are rooming
  23. Submit 1 Kaizen (any topic)
  24. Share an LTR idea during huddle
  25. Complete 1 lab specimen k-card
  26. Share a patient experience story during huddle
  27. Complete 1 every moment counts k-card
  28. Complete 1 Pt. ID k-card