Enter a'goodcatch' intoSafetyNetShare asafety storyduringhuddleComplete1 Pt. IDk-cardUpdate apatient on waittimes if they'vebeen in a room>10 minutesSubmit 1Kaizen(anytopic)Submit 1Kaizenrelated tosafetySend aKudos cardto anothercaregiverSend aKudos cardto a clinician(MD, DO,APP)When givingpatient education,ask for a repeatback to ensuretheirunderstandingComplete1 labspecimenk-cardUse a co-workersname whentalking with apatientGive 3patients acomplimentAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todayUpdate 2patientson waittimesSend aKudos cardto yourmanagerSubmit 1Kaizenrelated toLTRComplete1 labspecimenk-cardShare yourname andexplain yourrole with thepatient you areroomingUpdate apatient on waittimes if they'vebeen in a room>10 minutesDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesCompletea task foryour co-workerShare anLTR ideaduringhuddleShare apatientexperiencestory duringhuddleAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientComplete 1everymomentcounts k-cardExplain aprocess/procedureto a patientTell a patientThank You fortrustingus/choosing usfor theirhealthcareSharesomething newyou've learned(related to yourrole) duringhuddleEnter a'goodcatch' intoSafetyNetShare asafety storyduringhuddleComplete1 Pt. IDk-cardUpdate apatient on waittimes if they'vebeen in a room>10 minutesSubmit 1Kaizen(anytopic)Submit 1Kaizenrelated tosafetySend aKudos cardto anothercaregiverSend aKudos cardto a clinician(MD, DO,APP)When givingpatient education,ask for a repeatback to ensuretheirunderstandingComplete1 labspecimenk-cardUse a co-workersname whentalking with apatientGive 3patients acomplimentAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todayUpdate 2patientson waittimesSend aKudos cardto yourmanagerSubmit 1Kaizenrelated toLTRComplete1 labspecimenk-cardShare yourname andexplain yourrole with thepatient you areroomingUpdate apatient on waittimes if they'vebeen in a room>10 minutesDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesCompletea task foryour co-workerShare anLTR ideaduringhuddleShare apatientexperiencestory duringhuddleAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientComplete 1everymomentcounts k-cardExplain aprocess/procedureto a patientTell a patientThank You fortrustingus/choosing usfor theirhealthcareSharesomething newyou've learned(related to yourrole) duringhuddle

Urgent Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter a 'good catch' into SafetyNet
  2. Share a safety story during huddle
  3. Complete 1 Pt. ID k-card
  4. Update a patient on wait times if they've been in a room >10 minutes
  5. Submit 1 Kaizen (any topic)
  6. Submit 1 Kaizen related to safety
  7. Send a Kudos card to another caregiver
  8. Send a Kudos card to a clinician (MD, DO, APP)
  9. When giving patient education, ask for a repeat back to ensure their understanding
  10. Complete 1 lab specimen k-card
  11. Use a co-workers name when talking with a patient
  12. Give 3 patients a compliment
  13. Ask a patient prior to discharge if there is anything else we can help them with today
  14. Update 2 patients on wait times
  15. Send a Kudos card to your manager
  16. Submit 1 Kaizen related to LTR
  17. Complete 1 lab specimen k-card
  18. Share your name and explain your role with the patient you are rooming
  19. Update a patient on wait times if they've been in a room >10 minutes
  20. Demonstrate teamwork by referring to other caregivers by name during at least 2 patient care instances
  21. Complete a task for your co-worker
  22. Share an LTR idea during huddle
  23. Share a patient experience story during huddle
  24. Add your name to the top of a patient summary sheet so the physician knows who roomed the patient
  25. Complete 1 every moment counts k-card
  26. Explain a process/procedure to a patient
  27. Tell a patient Thank You for trusting us/choosing us for their healthcare
  28. Share something new you've learned (related to your role) during huddle