Send aKudos cardto yourmanagerEnter a'goodcatch' intoSafetyNetComplete 1everymomentcounts k-cardAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientSharesomething newyou've learned(related to yourrole) duringhuddleShare yourname andexplain yourrole with thepatient you areroomingShare apatientexperiencestory duringhuddleShare anLTR ideaduringhuddleSend aKudos cardto a clinician(MD, DO,APP)Share asafety storyduringhuddleTell a patientThank You fortrustingus/choosing usfor theirhealthcareUse a co-workersname whentalking with apatientSubmit 1Kaizenrelated tosafetySubmit 1Kaizenrelated toLTRUpdate 2patientson waittimesComplete1 labspecimenk-cardSubmit 1Kaizen(anytopic)Complete1 Pt. IDk-cardWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingCompletea task foryour co-workerDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesExplain aprocess/procedureto a patientComplete1 labspecimenk-cardSend aKudos cardto anothercaregiverGive 3patients acomplimentUpdate apatient on waittimes if they'vebeen in a room>10 minutesUpdate apatient on waittimes if they'vebeen in a room>10 minutesAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todaySend aKudos cardto yourmanagerEnter a'goodcatch' intoSafetyNetComplete 1everymomentcounts k-cardAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientSharesomething newyou've learned(related to yourrole) duringhuddleShare yourname andexplain yourrole with thepatient you areroomingShare apatientexperiencestory duringhuddleShare anLTR ideaduringhuddleSend aKudos cardto a clinician(MD, DO,APP)Share asafety storyduringhuddleTell a patientThank You fortrustingus/choosing usfor theirhealthcareUse a co-workersname whentalking with apatientSubmit 1Kaizenrelated tosafetySubmit 1Kaizenrelated toLTRUpdate 2patientson waittimesComplete1 labspecimenk-cardSubmit 1Kaizen(anytopic)Complete1 Pt. IDk-cardWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingCompletea task foryour co-workerDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesExplain aprocess/procedureto a patientComplete1 labspecimenk-cardSend aKudos cardto anothercaregiverGive 3patients acomplimentUpdate apatient on waittimes if they'vebeen in a room>10 minutesUpdate apatient on waittimes if they'vebeen in a room>10 minutesAsk a patient priorto discharge ifthere is anythingelse we can helpthem with today

Urgent Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Kudos card to your manager
  2. Enter a 'good catch' into SafetyNet
  3. Complete 1 every moment counts k-card
  4. Add your name to the top of a patient summary sheet so the physician knows who roomed the patient
  5. Share something new you've learned (related to your role) during huddle
  6. Share your name and explain your role with the patient you are rooming
  7. Share a patient experience story during huddle
  8. Share an LTR idea during huddle
  9. Send a Kudos card to a clinician (MD, DO, APP)
  10. Share a safety story during huddle
  11. Tell a patient Thank You for trusting us/choosing us for their healthcare
  12. Use a co-workers name when talking with a patient
  13. Submit 1 Kaizen related to safety
  14. Submit 1 Kaizen related to LTR
  15. Update 2 patients on wait times
  16. Complete 1 lab specimen k-card
  17. Submit 1 Kaizen (any topic)
  18. Complete 1 Pt. ID k-card
  19. When giving patient education, ask for a repeat back to ensure their understanding
  20. Complete a task for your co-worker
  21. Demonstrate teamwork by referring to other caregivers by name during at least 2 patient care instances
  22. Explain a process/procedure to a patient
  23. Complete 1 lab specimen k-card
  24. Send a Kudos card to another caregiver
  25. Give 3 patients a compliment
  26. Update a patient on wait times if they've been in a room >10 minutes
  27. Update a patient on wait times if they've been in a room >10 minutes
  28. Ask a patient prior to discharge if there is anything else we can help them with today