Send aKudos cardto anothercaregiverComplete1 labspecimenk-cardSend aKudos cardto a clinician(MD, DO,APP)Submit 1Kaizen(anytopic)Update apatient on waittimes if they'vebeen in a room>10 minutesExplain aprocess/procedureto a patientSharesomething newyou've learned(related to yourrole) duringhuddleGive 3patients acomplimentCompletea task foryour co-workerSubmit 1Kaizenrelated toLTRUpdate 2patientson waittimesShare asafety storyduringhuddleEnter a'goodcatch' intoSafetyNetComplete1 Pt. IDk-cardUse a co-workersname whentalking with apatientComplete 1everymomentcounts k-cardSubmit 1Kaizenrelated tosafetyUpdate apatient on waittimes if they'vebeen in a room>10 minutesWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingSend aKudos cardto yourmanagerShare apatientexperiencestory duringhuddleDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesComplete1 labspecimenk-cardAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientShare yourname andexplain yourrole with thepatient you areroomingTell a patientThank You fortrustingus/choosing usfor theirhealthcareAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todayShare anLTR ideaduringhuddleSend aKudos cardto anothercaregiverComplete1 labspecimenk-cardSend aKudos cardto a clinician(MD, DO,APP)Submit 1Kaizen(anytopic)Update apatient on waittimes if they'vebeen in a room>10 minutesExplain aprocess/procedureto a patientSharesomething newyou've learned(related to yourrole) duringhuddleGive 3patients acomplimentCompletea task foryour co-workerSubmit 1Kaizenrelated toLTRUpdate 2patientson waittimesShare asafety storyduringhuddleEnter a'goodcatch' intoSafetyNetComplete1 Pt. IDk-cardUse a co-workersname whentalking with apatientComplete 1everymomentcounts k-cardSubmit 1Kaizenrelated tosafetyUpdate apatient on waittimes if they'vebeen in a room>10 minutesWhen givingpatient education,ask for a repeatback to ensuretheirunderstandingSend aKudos cardto yourmanagerShare apatientexperiencestory duringhuddleDemonstrateteamwork byreferring to othercaregivers byname during atleast 2 patientcare instancesComplete1 labspecimenk-cardAdd your name tothe top of a patientsummary sheet sothe physicianknows whoroomed the patientShare yourname andexplain yourrole with thepatient you areroomingTell a patientThank You fortrustingus/choosing usfor theirhealthcareAsk a patient priorto discharge ifthere is anythingelse we can helpthem with todayShare anLTR ideaduringhuddle

Urgent Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Kudos card to another caregiver
  2. Complete 1 lab specimen k-card
  3. Send a Kudos card to a clinician (MD, DO, APP)
  4. Submit 1 Kaizen (any topic)
  5. Update a patient on wait times if they've been in a room >10 minutes
  6. Explain a process/procedure to a patient
  7. Share something new you've learned (related to your role) during huddle
  8. Give 3 patients a compliment
  9. Complete a task for your co-worker
  10. Submit 1 Kaizen related to LTR
  11. Update 2 patients on wait times
  12. Share a safety story during huddle
  13. Enter a 'good catch' into SafetyNet
  14. Complete 1 Pt. ID k-card
  15. Use a co-workers name when talking with a patient
  16. Complete 1 every moment counts k-card
  17. Submit 1 Kaizen related to safety
  18. Update a patient on wait times if they've been in a room >10 minutes
  19. When giving patient education, ask for a repeat back to ensure their understanding
  20. Send a Kudos card to your manager
  21. Share a patient experience story during huddle
  22. Demonstrate teamwork by referring to other caregivers by name during at least 2 patient care instances
  23. Complete 1 lab specimen k-card
  24. Add your name to the top of a patient summary sheet so the physician knows who roomed the patient
  25. Share your name and explain your role with the patient you are rooming
  26. Tell a patient Thank You for trusting us/choosing us for their healthcare
  27. Ask a patient prior to discharge if there is anything else we can help them with today
  28. Share an LTR idea during huddle