TurnUnfortunatelyinto CurrentlyBankingMy WayHow areyoutoday?Turn Ican't/wecan't intoWhat I candoCustomerconfirms3 featuresInterestingFactTurn Noproblem intoa positivedialogue ofyour choiceEmpathyInterestingFactPeakEndTalk aboutthequeensjubileeTurned acomplaintaroundWriteoffPeakMomentAvoided amanagerialcall backVoiceIDBankingMy WayHas 3dependantsMake adifferenceSendonlineregistrationemailTurnUnfortunatelyinto CurrentlyPeakEndI cancertainlyhelp youwith that!How areyoutoday?VoiceIDPeakMomentI cancertainlyhelp youwith that!Turn Ican't/wecan't intoWhat I candoCustomerssurnameneeds tobe a colourTurnUnfortunatelyinto CurrentlyBankingMy WayHow areyoutoday?Turn Ican't/wecan't intoWhat I candoCustomerconfirms3 featuresInterestingFactTurn Noproblem intoa positivedialogue ofyour choiceEmpathyInterestingFactPeakEndTalk aboutthequeensjubileeTurned acomplaintaroundWriteoffPeakMomentAvoided amanagerialcall backVoiceIDBankingMy WayHas 3dependantsMake adifferenceSendonlineregistrationemailTurnUnfortunatelyinto CurrentlyPeakEndI cancertainlyhelp youwith that!How areyoutoday?VoiceIDPeakMomentI cancertainlyhelp youwith that!Turn Ican't/wecan't intoWhat I candoCustomerssurnameneeds tobe a colour

P's Positive Peeps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn Unfortunately into Currently
  2. Banking My Way
  3. How are you today?
  4. Turn I can't/we can't into What I can do
  5. Customer confirms 3 features
  6. Interesting Fact
  7. Turn No problem into a positive dialogue of your choice
  8. Empathy
  9. Interesting Fact
  10. Peak End
  11. Talk about the queens jubilee
  12. Turned a complaint around
  13. Write off
  14. Peak Moment
  15. Avoided a managerial call back
  16. Voice ID
  17. Banking My Way
  18. Has 3 dependants
  19. Make a difference
  20. Send online registration email
  21. Turn Unfortunately into Currently
  22. Peak End
  23. I can certainly help you with that!
  24. How are you today?
  25. Voice ID
  26. Peak Moment
  27. I can certainly help you with that!
  28. Turn I can't/we can't into What I can do
  29. Customers surname needs to be a colour