Cancel:: Toolate to cancel--Escalated--%RefundOutbound::DelayConcern FollowUp (After PhoneCall)ActiveCustomerInquiry::Can't FindAccount Cancel::DeactivateAccountRequest Shipping::One daydelay, boxdeliveredOutbound::Photo FollowUp (AfterPhone Call)Shipping:: OrderDelayed --DeliveredUnusable (FullBox Credit)Delivery Error::Recipe Card(Missing,Damaged,Wrong) Cancel::Late OrderCancel--Refund Shipping::DelayConcern --Still in Transit Other:: NoSupportNeeded -'NRN'Shipping:: BoxScanned asDelivered butCan’t Be Found/Misdelivered/Missing PackageCancel::Late OrderCancel--Refund andPauseAdd On::TemperatureGuidelines Shipping::GeneralDelayResponse Cancel::DeactivateAccount Request--Already PausedActiveCustomerInquiry::BinderRequestActiveCustomerInquiry:: FailedPaymentSuccess DeliveryError::Missing AllRecipe CardsDelivery Error::Leaky Meat::Full Meal:: 2Servings($17.98)Delivery Error::Missing MealBag:: 2 servings(Full meal credit,$17.98) DeliveryError::Continuedissues Delivery Error::Meal BaggingMissingIngredient:: $10CreditAdd On::WantedRefundInstead ofCreditOperations::One Day Delay2nd Response(Full MealCredit)Operations::DuplicateBox Cancel:: FirstOrder Cancel,Customer Paused- Before FridayDeadline DeliveryError:: ErrorUnspecifiedActiveCustomerInquiry:: Howdo I Pause?  Outbound::Recipe CardFollow Up(After PhoneCall)Shipping::ExtendedDelay (FullBox Credit) Shipping::Damaged Box- DiscardedBy ShipperActiveCustomerInquiry:: Howdo I updatemy address?OnTrac::DeliveryInstructions(Do not usewith FedEx) Cancel:: Toolate to cancel--Escalated--%RefundOutbound::DelayConcern FollowUp (After PhoneCall)ActiveCustomerInquiry::Can't FindAccount Cancel::DeactivateAccountRequest Shipping::One daydelay, boxdeliveredOutbound::Photo FollowUp (AfterPhone Call)Shipping:: OrderDelayed --DeliveredUnusable (FullBox Credit)Delivery Error::Recipe Card(Missing,Damaged,Wrong) Cancel::Late OrderCancel--Refund Shipping::DelayConcern --Still in Transit Other:: NoSupportNeeded -'NRN'Shipping:: BoxScanned asDelivered butCan’t Be Found/Misdelivered/Missing PackageCancel::Late OrderCancel--Refund andPauseAdd On::TemperatureGuidelines Shipping::GeneralDelayResponse Cancel::DeactivateAccount Request--Already PausedActiveCustomerInquiry::BinderRequestActiveCustomerInquiry:: FailedPaymentSuccess DeliveryError::Missing AllRecipe CardsDelivery Error::Leaky Meat::Full Meal:: 2Servings($17.98)Delivery Error::Missing MealBag:: 2 servings(Full meal credit,$17.98) DeliveryError::Continuedissues Delivery Error::Meal BaggingMissingIngredient:: $10CreditAdd On::WantedRefundInstead ofCreditOperations::One Day Delay2nd Response(Full MealCredit)Operations::DuplicateBox Cancel:: FirstOrder Cancel,Customer Paused- Before FridayDeadline DeliveryError:: ErrorUnspecifiedActiveCustomerInquiry:: Howdo I Pause?  Outbound::Recipe CardFollow Up(After PhoneCall)Shipping::ExtendedDelay (FullBox Credit) Shipping::Damaged Box- DiscardedBy ShipperActiveCustomerInquiry:: Howdo I updatemy address?OnTrac::DeliveryInstructions(Do not usewith FedEx)

MACRO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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C
2
O
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A
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C
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M
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O
7
M
8
R
9
C
10
M
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O
12
M
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C
14
A
15
M
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C
17
A
18
A
19
R
20
R
21
R
22
R
23
R
24
A
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O
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O
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C
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R
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A
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O
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M
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M
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A
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O
  1. C- Cancel:: Too late to cancel--Escalated--% Refund
  2. O-Outbound::Delay Concern Follow Up (After Phone Call)
  3. A-Active Customer Inquiry:: Can't Find Account
  4. C-Cancel:: Deactivate Account Request
  5. M- Shipping:: One day delay, box delivered
  6. O-Outbound:: Photo Follow Up (After Phone Call)
  7. M-Shipping:: Order Delayed -- Delivered Unusable (Full Box Credit)
  8. R-Delivery Error:: Recipe Card (Missing, Damaged, Wrong)
  9. C- Cancel:: Late Order Cancel--Refund
  10. M- Shipping:: Delay Concern -- Still in Transit
  11. O- Other:: No Support Needed - 'NRN'
  12. M-Shipping:: Box Scanned as Delivered but Can’t Be Found/ Misdelivered/ Missing Package
  13. C-Cancel:: Late Order Cancel--Refund and Pause
  14. A-Add On:: Temperature Guidelines
  15. M- Shipping:: General Delay Response
  16. C- Cancel:: Deactivate Account Request--Already Paused
  17. A-Active Customer Inquiry:: Binder Request
  18. A-Active Customer Inquiry:: Failed Payment Success
  19. R- Delivery Error:: Missing All Recipe Cards
  20. R-Delivery Error:: Leaky Meat:: Full Meal:: 2 Servings ($17.98)
  21. R-Delivery Error:: Missing Meal Bag:: 2 servings (Full meal credit, $17.98)
  22. R- Delivery Error:: Continued issues
  23. R- Delivery Error:: Meal Bagging Missing Ingredient:: $10 Credit
  24. A-Add On:: Wanted Refund Instead of Credit
  25. O-Operations:: One Day Delay 2nd Response (Full Meal Credit)
  26. O-Operations:: Duplicate Box
  27. C- Cancel:: First Order Cancel, Customer Paused - Before Friday Deadline
  28. R- Delivery Error:: Error Unspecified
  29. A-Active Customer Inquiry:: How do I Pause?
  30. O- Outbound:: Recipe Card Follow Up (After Phone Call)
  31. M-Shipping:: Extended Delay (Full Box Credit)
  32. M- Shipping:: Damaged Box - Discarded By Shipper
  33. A-Active Customer Inquiry:: How do I update my address?
  34. O-OnTrac:: Delivery Instructions (Do not use with FedEx)