ActiveCustomerInquiry:: Howdo I updatemy address? Outbound::Recipe CardFollow Up(After PhoneCall) Shipping::One daydelay, boxdeliveredAdd On::TemperatureGuidelinesDelivery Error::Leaky Meat::Full Meal:: 2Servings($17.98) Shipping::Damaged Box- DiscardedBy ShipperActiveCustomerInquiry:: FailedPaymentSuccess Shipping::GeneralDelayResponseCancel::DeactivateAccountRequest Cancel::DeactivateAccount Request--Already Paused Cancel:: Toolate to cancel--Escalated--%RefundAdd On::WantedRefundInstead ofCreditOutbound::Photo FollowUp (AfterPhone Call) DeliveryError::Missing AllRecipe Cards Cancel:: FirstOrder Cancel,Customer Paused- Before FridayDeadlineDelivery Error::Recipe Card(Missing,Damaged,Wrong)Outbound::DelayConcern FollowUp (After PhoneCall) DeliveryError::ContinuedissuesOperations::One Day Delay2nd Response(Full MealCredit)ActiveCustomerInquiry::BinderRequest Shipping::DelayConcern --Still in TransitShipping::ExtendedDelay (FullBox Credit)Cancel::Late OrderCancel--Refund andPauseShipping:: OrderDelayed --DeliveredUnusable (FullBox Credit) Other:: NoSupportNeeded -'NRN'ActiveCustomerInquiry::Can't FindAccount Delivery Error::Missing MealBag:: 2 servings(Full meal credit,$17.98)OnTrac::DeliveryInstructions(Do not usewith FedEx)Shipping:: BoxScanned asDelivered butCan’t Be Found/Misdelivered/Missing Package Cancel::Late OrderCancel--RefundActiveCustomerInquiry:: Howdo I Pause? Operations::DuplicateBox DeliveryError:: ErrorUnspecified Delivery Error::Meal BaggingMissingIngredient:: $10CreditActiveCustomerInquiry:: Howdo I updatemy address? Outbound::Recipe CardFollow Up(After PhoneCall) Shipping::One daydelay, boxdeliveredAdd On::TemperatureGuidelinesDelivery Error::Leaky Meat::Full Meal:: 2Servings($17.98) Shipping::Damaged Box- DiscardedBy ShipperActiveCustomerInquiry:: FailedPaymentSuccess Shipping::GeneralDelayResponseCancel::DeactivateAccountRequest Cancel::DeactivateAccount Request--Already Paused Cancel:: Toolate to cancel--Escalated--%RefundAdd On::WantedRefundInstead ofCreditOutbound::Photo FollowUp (AfterPhone Call) DeliveryError::Missing AllRecipe Cards Cancel:: FirstOrder Cancel,Customer Paused- Before FridayDeadlineDelivery Error::Recipe Card(Missing,Damaged,Wrong)Outbound::DelayConcern FollowUp (After PhoneCall) DeliveryError::ContinuedissuesOperations::One Day Delay2nd Response(Full MealCredit)ActiveCustomerInquiry::BinderRequest Shipping::DelayConcern --Still in TransitShipping::ExtendedDelay (FullBox Credit)Cancel::Late OrderCancel--Refund andPauseShipping:: OrderDelayed --DeliveredUnusable (FullBox Credit) Other:: NoSupportNeeded -'NRN'ActiveCustomerInquiry::Can't FindAccount Delivery Error::Missing MealBag:: 2 servings(Full meal credit,$17.98)OnTrac::DeliveryInstructions(Do not usewith FedEx)Shipping:: BoxScanned asDelivered butCan’t Be Found/Misdelivered/Missing Package Cancel::Late OrderCancel--RefundActiveCustomerInquiry:: Howdo I Pause? Operations::DuplicateBox DeliveryError:: ErrorUnspecified Delivery Error::Meal BaggingMissingIngredient:: $10Credit

MACRO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A-Active Customer Inquiry:: How do I update my address?
  2. O- Outbound:: Recipe Card Follow Up (After Phone Call)
  3. M- Shipping:: One day delay, box delivered
  4. A-Add On:: Temperature Guidelines
  5. R-Delivery Error:: Leaky Meat:: Full Meal:: 2 Servings ($17.98)
  6. M- Shipping:: Damaged Box - Discarded By Shipper
  7. A-Active Customer Inquiry:: Failed Payment Success
  8. M- Shipping:: General Delay Response
  9. C-Cancel:: Deactivate Account Request
  10. C- Cancel:: Deactivate Account Request--Already Paused
  11. C- Cancel:: Too late to cancel--Escalated--% Refund
  12. A-Add On:: Wanted Refund Instead of Credit
  13. O-Outbound:: Photo Follow Up (After Phone Call)
  14. R- Delivery Error:: Missing All Recipe Cards
  15. C- Cancel:: First Order Cancel, Customer Paused - Before Friday Deadline
  16. R-Delivery Error:: Recipe Card (Missing, Damaged, Wrong)
  17. O-Outbound::Delay Concern Follow Up (After Phone Call)
  18. R- Delivery Error:: Continued issues
  19. O-Operations:: One Day Delay 2nd Response (Full Meal Credit)
  20. A-Active Customer Inquiry:: Binder Request
  21. M- Shipping:: Delay Concern -- Still in Transit
  22. M-Shipping:: Extended Delay (Full Box Credit)
  23. C-Cancel:: Late Order Cancel--Refund and Pause
  24. M-Shipping:: Order Delayed -- Delivered Unusable (Full Box Credit)
  25. O- Other:: No Support Needed - 'NRN'
  26. A-Active Customer Inquiry:: Can't Find Account
  27. R-Delivery Error:: Missing Meal Bag:: 2 servings (Full meal credit, $17.98)
  28. O-OnTrac:: Delivery Instructions (Do not use with FedEx)
  29. M-Shipping:: Box Scanned as Delivered but Can’t Be Found/ Misdelivered/ Missing Package
  30. C- Cancel:: Late Order Cancel--Refund
  31. A-Active Customer Inquiry:: How do I Pause?
  32. O-Operations:: Duplicate Box
  33. R- Delivery Error:: Error Unspecified
  34. R- Delivery Error:: Meal Bagging Missing Ingredient:: $10 Credit