Turned a complaint around Turn No problem into a positive dialogue of your choice Retention Turn Unfortunately into Currently Interesting Fact Make a difference Turn Unfortunately into Currently Peak Moment Make a different Has 3 dependants I can certainly help you with that! Mobile app set up Interesting Fact Send online registration email Peak End Uses Amazing or Fantastic Customers surname needs to be a colour Talk about the queens jubilee How are you today? Turn I can't into What I can do Avoided a managerial call back Tell customer about survey Write off Peak End How are you today? Empathy I can certainly help you with that! Peak Moment Turn I can't/we can't into What I can do Turned a complaint around Turn No problem into a positive dialogue of your choice Retention Turn Unfortunately into Currently Interesting Fact Make a difference Turn Unfortunately into Currently Peak Moment Make a different Has 3 dependants I can certainly help you with that! Mobile app set up Interesting Fact Send online registration email Peak End Uses Amazing or Fantastic Customers surname needs to be a colour Talk about the queens jubilee How are you today? Turn I can't into What I can do Avoided a managerial call back Tell customer about survey Write off Peak End How are you today? Empathy I can certainly help you with that! Peak Moment Turn I can't/we can't into What I can do
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Turned a complaint around
Turn No problem into a positive dialogue of your choice
Retention
Turn Unfortunately into Currently
Interesting Fact
Make a difference
Turn Unfortunately into Currently
Peak Moment
Make a different
Has 3 dependants
I can certainly help you with that!
Mobile app set up
Interesting Fact
Send online registration email
Peak End
Uses Amazing or Fantastic
Customers surname needs to be a colour
Talk about the queens jubilee
How are you today?
Turn I can't into What I can do
Avoided a managerial call back
Tell customer about survey
Write off
Peak End
How are you today?
Empathy
I can certainly help you with that!
Peak Moment
Turn I can't/we can't into What I can do