Turned acomplaintaroundTurn Noproblem intoa positivedialogue ofyour choiceRetentionTurnUnfortunatelyinto CurrentlyInterestingFactMake adifferenceTurnUnfortunatelyinto CurrentlyPeakMomentMake adifferentHas 3dependantsI cancertainlyhelp youwith that!Mobileapp setupInterestingFactSendonlineregistrationemailPeakEndUsesAmazingorFantasticCustomerssurnameneeds tobe a colourTalk aboutthequeensjubileeHow areyoutoday?Turn Ican't intoWhat Ican doAvoided amanagerialcall backTellcustomeraboutsurveyWriteoffPeakEndHow areyoutoday?EmpathyI cancertainlyhelp youwith that!PeakMomentTurn Ican't/wecan't intoWhat I candoTurned acomplaintaroundTurn Noproblem intoa positivedialogue ofyour choiceRetentionTurnUnfortunatelyinto CurrentlyInterestingFactMake adifferenceTurnUnfortunatelyinto CurrentlyPeakMomentMake adifferentHas 3dependantsI cancertainlyhelp youwith that!Mobileapp setupInterestingFactSendonlineregistrationemailPeakEndUsesAmazingorFantasticCustomerssurnameneeds tobe a colourTalk aboutthequeensjubileeHow areyoutoday?Turn Ican't intoWhat Ican doAvoided amanagerialcall backTellcustomeraboutsurveyWriteoffPeakEndHow areyoutoday?EmpathyI cancertainlyhelp youwith that!PeakMomentTurn Ican't/wecan't intoWhat I cando

P's Positive Peeps - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turned a complaint around
  2. Turn No problem into a positive dialogue of your choice
  3. Retention
  4. Turn Unfortunately into Currently
  5. Interesting Fact
  6. Make a difference
  7. Turn Unfortunately into Currently
  8. Peak Moment
  9. Make a different
  10. Has 3 dependants
  11. I can certainly help you with that!
  12. Mobile app set up
  13. Interesting Fact
  14. Send online registration email
  15. Peak End
  16. Uses Amazing or Fantastic
  17. Customers surname needs to be a colour
  18. Talk about the queens jubilee
  19. How are you today?
  20. Turn I can't into What I can do
  21. Avoided a managerial call back
  22. Tell customer about survey
  23. Write off
  24. Peak End
  25. How are you today?
  26. Empathy
  27. I can certainly help you with that!
  28. Peak Moment
  29. Turn I can't/we can't into What I can do