Found toiletpaper roll leftwith onesheet ofpaperCustomerdeclinesQCTech textrequest w/oname andaddressCustomercalls thethermostatan operatorTech: "Iforgot tobring thefilters."Customer asksto "speak to themanager" BUTits for positivefeedbackCustomerthinks nexttimeframeisnt quickenoughTech givessomeone inthe office acomplimentCustomerwants toknow if wework on carsCustomerwants anover thephonediagnosisCustomerwants anover thephonediagnosisTech: "Idispatchedto thewrong job"Customerasks ifrefrigerant isincluded withmaintenanceA day withouta singleirrational orangrycustomerBookingrequest b/cDIY wentwrongTech:"I forgot toclose out."Customercalls in upsetabout28.99%Googlereview withoffice personname in itKara didn'tonce have topreach aprocess for awhole dayCustomer callsto scheduleabout becausethey installed aNestGets a callthinking weare adifferentcompanyCustomercalls in toarguepriceCustomer callsin wantingsystem ballparkpricingTech: "Whatkind ofdiscount canI give?"Customerwants $0servicefeeFound toiletpaper roll leftwith onesheet ofpaperCustomerdeclinesQCTech textrequest w/oname andaddressCustomercalls thethermostatan operatorTech: "Iforgot tobring thefilters."Customer asksto "speak to themanager" BUTits for positivefeedbackCustomerthinks nexttimeframeisnt quickenoughTech givessomeone inthe office acomplimentCustomerwants toknow if wework on carsCustomerwants anover thephonediagnosisCustomerwants anover thephonediagnosisTech: "Idispatchedto thewrong job"Customerasks ifrefrigerant isincluded withmaintenanceA day withouta singleirrational orangrycustomerBookingrequest b/cDIY wentwrongTech:"I forgot toclose out."Customercalls in upsetabout28.99%Googlereview withoffice personname in itKara didn'tonce have topreach aprocess for awhole dayCustomer callsto scheduleabout becausethey installed aNestGets a callthinking weare adifferentcompanyCustomercalls in toarguepriceCustomer callsin wantingsystem ballparkpricingTech: "Whatkind ofdiscount canI give?"Customerwants $0servicefee

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found toilet paper roll left with one sheet of paper
  2. Customer declines QC
  3. Tech text request w/o name and address
  4. Customer calls the thermostat an operator
  5. Tech: "I forgot to bring the filters."
  6. Customer asks to "speak to the manager" BUT its for positive feedback
  7. Customer thinks next timeframe isnt quick enough
  8. Tech gives someone in the office a compliment
  9. Customer wants to know if we work on cars
  10. Customer wants an over the phone diagnosis
    Customer wants an over the phone diagnosis
  11. Tech: "I dispatched to the wrong job"
  12. Customer asks if refrigerant is included with maintenance
  13. A day without a single irrational or angry customer
  14. Booking request b/c DIY went wrong
  15. Tech: "I forgot to close out."
  16. Customer calls in upset about 28.99%
  17. Google review with office person name in it
  18. Kara didn't once have to preach a process for a whole day
  19. Customer calls to schedule about because they installed a Nest
  20. Gets a call thinking we are a different company
  21. Customer calls in to argue price
  22. Customer calls in wanting system ballpark pricing
  23. Tech: "What kind of discount can I give?"
  24. Customer wants $0 service fee