(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tech text request w/o name and address
Customer wants to know if we work on cars
Customer asks to "speak to the manager" BUT its for positive feedback
Tech:
"I forgot to close out."
Google review with office person name in it
Customer wants an over the phone diagnosis
Customer wants an over the phone diagnosis
Booking request b/c DIY went wrong
Tech: "I dispatched to the wrong job"
Customer asks if refrigerant is included with maintenance
Customer thinks next timeframe isnt quick enough
Tech gives someone in the office a compliment
Customer calls in wanting system ballpark pricing
Tech: "I forgot to bring the filters."
A day without a single irrational or angry customer
Gets a call thinking we are a different company
Customer calls the thermostat an operator
Kara didn't once have to preach a process for a whole day
Tech: "What kind of discount can I give?"
Customer calls to schedule about because they installed a Nest
Customer calls in upset about 28.99%
Customer wants $0 service fee
Customer declines QC
Customer calls in to argue price
Found toilet paper roll left with one sheet of paper
