Customerwants $0servicefeeTech givessomeone inthe office acomplimentFound toiletpaper roll leftwith onesheet ofpaperCustomer callsin wantingsystem ballparkpricingTech: "Whatkind ofdiscount canI give?"Customer asksto "speak to themanager" BUTits for positivefeedbackTech textrequest w/oname andaddressCustomerwants anover thephonediagnosisCustomerwants anover thephonediagnosisCustomercalls in toarguepriceGooglereview withoffice personname in itCustomercalls thethermostatan operatorKara didn'tonce have topreach aprocess for awhole dayA day withouta singleirrational orangrycustomerCustomerdeclinesQCGets a callthinking weare adifferentcompanyCustomerasks ifrefrigerant isincluded withmaintenanceBookingrequest b/cDIY wentwrongCustomer callsto scheduleabout becausethey installed aNestCustomerwants toknow if wework on carsTech: "Iforgot tobring thefilters."Customercalls in upsetabout28.99%Tech: "Idispatchedto thewrong job"Customerthinks nexttimeframeisnt quickenoughTech:"I forgot toclose out."Customerwants $0servicefeeTech givessomeone inthe office acomplimentFound toiletpaper roll leftwith onesheet ofpaperCustomer callsin wantingsystem ballparkpricingTech: "Whatkind ofdiscount canI give?"Customer asksto "speak to themanager" BUTits for positivefeedbackTech textrequest w/oname andaddressCustomerwants anover thephonediagnosisCustomerwants anover thephonediagnosisCustomercalls in toarguepriceGooglereview withoffice personname in itCustomercalls thethermostatan operatorKara didn'tonce have topreach aprocess for awhole dayA day withouta singleirrational orangrycustomerCustomerdeclinesQCGets a callthinking weare adifferentcompanyCustomerasks ifrefrigerant isincluded withmaintenanceBookingrequest b/cDIY wentwrongCustomer callsto scheduleabout becausethey installed aNestCustomerwants toknow if wework on carsTech: "Iforgot tobring thefilters."Customercalls in upsetabout28.99%Tech: "Idispatchedto thewrong job"Customerthinks nexttimeframeisnt quickenoughTech:"I forgot toclose out."

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants $0 service fee
  2. Tech gives someone in the office a compliment
  3. Found toilet paper roll left with one sheet of paper
  4. Customer calls in wanting system ballpark pricing
  5. Tech: "What kind of discount can I give?"
  6. Customer asks to "speak to the manager" BUT its for positive feedback
  7. Tech text request w/o name and address
  8. Customer wants an over the phone diagnosis
    Customer wants an over the phone diagnosis
  9. Customer calls in to argue price
  10. Google review with office person name in it
  11. Customer calls the thermostat an operator
  12. Kara didn't once have to preach a process for a whole day
  13. A day without a single irrational or angry customer
  14. Customer declines QC
  15. Gets a call thinking we are a different company
  16. Customer asks if refrigerant is included with maintenance
  17. Booking request b/c DIY went wrong
  18. Customer calls to schedule about because they installed a Nest
  19. Customer wants to know if we work on cars
  20. Tech: "I forgot to bring the filters."
  21. Customer calls in upset about 28.99%
  22. Tech: "I dispatched to the wrong job"
  23. Customer thinks next timeframe isnt quick enough
  24. Tech: "I forgot to close out."