(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tech: "I forgot to bring the filters."
Customer asks to "speak to the manager" BUT its for positive feedback
Tech: "What kind of discount can I give?"
A day without a single irrational or angry customer
Customer asks if refrigerant is included with maintenance
Customer wants to know if we work on cars
Tech gives someone in the office a compliment
Booking request b/c DIY went wrong
Customer thinks next timeframe isnt quick enough
Tech text request w/o name and address
Customer calls in to argue price
Customer calls to schedule about because they installed a Nest
Tech: "I dispatched to the wrong job"
Customer declines QC
Customer calls in wanting system ballpark pricing
Kara didn't once have to preach a process for a whole day
Gets a call thinking we are a different company
Customer wants an over the phone diagnosis
Customer wants an over the phone diagnosis
Google review with office person name in it
Customer calls in upset about 28.99%
Tech:
"I forgot to close out."
Found toilet paper roll left with one sheet of paper
