(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tech: "I forgot to bring the filters."
Customer declines QC
Tech text request w/o name and address
Customer calls the thermostat an operator
Customer wants to know if we work on cars
Found toilet paper roll left with one sheet of paper
Booking request b/c DIY went wrong
Customer wants an over the phone diagnosis
Customer wants an over the phone diagnosis
Customer asks to "speak to the manager" BUT its for positive feedback
Customer calls in wanting system ballpark pricing
Gets a call thinking we are a different company
Customer thinks next timeframe isnt quick enough
Customer calls to schedule about because they installed a Nest
Customer calls in to argue price
Tech:
"I forgot to close out."
Tech: "What kind of discount can I give?"
Tech gives someone in the office a compliment
Customer calls in upset about 28.99%
Google review with office person name in it
Customer wants $0 service fee
Kara didn't once have to preach a process for a whole day
A day without a single irrational or angry customer
Tech: "I dispatched to the wrong job"
Customer asks if refrigerant is included with maintenance
