(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Created and sent Provider list to Member
Observed Guide use active listening to help Member
Help Desk used to solve a problem
Guide reinforced 1-800 Devoted
Saw a transportation call
Observed Guide use timeline to find previous encounter
Observed a warm transfer
Found INN PCP
Observed a case creation
Saw a protocol used
Observed approach Guides to to build rapport
Guide verified caller was listed as approved care team member