"We did notreceiverecords"(Needrefaxed)Caller istalking tosomeoneelse off thephoneI was in lastweek and Ineed thenotes. (Ok,who are you?)COC/Transferof care - apptover 6 monthsawayCOC, butdon't havefax numberor addressNeillsville/BeaverDamrecordsYou'll needto call Ciox(Statuscheck)Sorry, you'renot on aSharing AuthRequestis pending- noteunverifiedLooking forhospitaldischargedate3rd party -Sent requestto wrong fax#Receiveincompleteform/requestWalk-Upwith aunique...aroma"Actually, wedid send thatone note youthink ismissing""I just sentthe request."(Like, 5minutesago.)No, you'renot aCOCrequester.Asking tospeak to aspecificCiox staff"Is there away tobypass thecopyservice?""Justneed yourfaxnumber"Other personis clearlyWFM(Backgroundnoise)Give youtheirwhole lifestoryCallingbecause wedidn't sendrecords (BUTWE DID)Bump upa requestto STAT"We need morerecords" orsomething wasmissing fromlast request"We did notreceiverecords"(Needrefaxed)Caller istalking tosomeoneelse off thephoneI was in lastweek and Ineed thenotes. (Ok,who are you?)COC/Transferof care - apptover 6 monthsawayCOC, butdon't havefax numberor addressNeillsville/BeaverDamrecordsYou'll needto call Ciox(Statuscheck)Sorry, you'renot on aSharing AuthRequestis pending- noteunverifiedLooking forhospitaldischargedate3rd party -Sent requestto wrong fax#Receiveincompleteform/requestWalk-Upwith aunique...aroma"Actually, wedid send thatone note youthink ismissing""I just sentthe request."(Like, 5minutesago.)No, you'renot aCOCrequester.Asking tospeak to aspecificCiox staff"Is there away tobypass thecopyservice?""Justneed yourfaxnumber"Other personis clearlyWFM(Backgroundnoise)Give youtheirwhole lifestoryCallingbecause wedidn't sendrecords (BUTWE DID)Bump upa requestto STAT"We need morerecords" orsomething wasmissing fromlast request

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We did not receive records" (Need refaxed)
  2. Caller is talking to someone else off the phone
  3. I was in last week and I need the notes. (Ok, who are you?)
  4. COC/Transfer of care - appt over 6 months away
  5. COC, but don't have fax number or address
  6. Neillsville/ Beaver Dam records
  7. You'll need to call Ciox (Status check)
  8. Sorry, you're not on a Sharing Auth
  9. Request is pending - note unverified
  10. Looking for hospital discharge date
  11. 3rd party - Sent request to wrong fax #
  12. Receive incomplete form/request
  13. Walk-Up with a unique... aroma
  14. "Actually, we did send that one note you think is missing"
  15. "I just sent the request." (Like, 5 minutes ago.)
  16. No, you're not a COC requester.
  17. Asking to speak to a specific Ciox staff
  18. "Is there a way to bypass the copy service?"
  19. "Just need your fax number"
  20. Other person is clearly WFM (Background noise)
  21. Give you their whole life story
  22. Calling because we didn't send records (BUT WE DID)
  23. Bump up a request to STAT
  24. "We need more records" or something was missing from last request