"We need morerecords" orsomething wasmissing fromlast requestCallingbecause wedidn't sendrecords (BUTWE DID)Requestis pending- noteunverified"Justneed yourfaxnumber"COC/Transferof care - apptover 6 monthsawayCaller istalking tosomeoneelse off thephoneLooking forhospitaldischargedateWalk-Upwith aunique...aroma"Actually, wedid send thatone note youthink ismissing"Receiveincompleteform/requestI was in lastweek and Ineed thenotes. (Ok,who are you?)Sorry, you'renot on aSharing Auth"Is there away tobypass thecopyservice?"Other personis clearlyWFM(Backgroundnoise)Bump upa requestto STATYou'll needto call Ciox(Statuscheck)"I just sentthe request."(Like, 5minutesago.)Asking tospeak to aspecificCiox staffNeillsville/BeaverDamrecords"We did notreceiverecords"(Needrefaxed)No, you'renot aCOCrequester.Give youtheirwhole lifestory3rd party -Sent requestto wrong fax#COC, butdon't havefax numberor address"We need morerecords" orsomething wasmissing fromlast requestCallingbecause wedidn't sendrecords (BUTWE DID)Requestis pending- noteunverified"Justneed yourfaxnumber"COC/Transferof care - apptover 6 monthsawayCaller istalking tosomeoneelse off thephoneLooking forhospitaldischargedateWalk-Upwith aunique...aroma"Actually, wedid send thatone note youthink ismissing"Receiveincompleteform/requestI was in lastweek and Ineed thenotes. (Ok,who are you?)Sorry, you'renot on aSharing Auth"Is there away tobypass thecopyservice?"Other personis clearlyWFM(Backgroundnoise)Bump upa requestto STATYou'll needto call Ciox(Statuscheck)"I just sentthe request."(Like, 5minutesago.)Asking tospeak to aspecificCiox staffNeillsville/BeaverDamrecords"We did notreceiverecords"(Needrefaxed)No, you'renot aCOCrequester.Give youtheirwhole lifestory3rd party -Sent requestto wrong fax#COC, butdon't havefax numberor address

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We need more records" or something was missing from last request
  2. Calling because we didn't send records (BUT WE DID)
  3. Request is pending - note unverified
  4. "Just need your fax number"
  5. COC/Transfer of care - appt over 6 months away
  6. Caller is talking to someone else off the phone
  7. Looking for hospital discharge date
  8. Walk-Up with a unique... aroma
  9. "Actually, we did send that one note you think is missing"
  10. Receive incomplete form/request
  11. I was in last week and I need the notes. (Ok, who are you?)
  12. Sorry, you're not on a Sharing Auth
  13. "Is there a way to bypass the copy service?"
  14. Other person is clearly WFM (Background noise)
  15. Bump up a request to STAT
  16. You'll need to call Ciox (Status check)
  17. "I just sent the request." (Like, 5 minutes ago.)
  18. Asking to speak to a specific Ciox staff
  19. Neillsville/ Beaver Dam records
  20. "We did not receive records" (Need refaxed)
  21. No, you're not a COC requester.
  22. Give you their whole life story
  23. 3rd party - Sent request to wrong fax #
  24. COC, but don't have fax number or address