"We did notreceiverecords"(Needrefaxed)Callingbecause wedidn't sendrecords (BUTWE DID)Walk-Upwith aunique...aromaSorry, you'renot on aSharing AuthOther personis clearlyWFM(Backgroundnoise)"Is there away tobypass thecopyservice?"Bump upa requestto STATCOC, butdon't havefax numberor addressI was in lastweek and Ineed thenotes. (Ok,who are you?)"We need morerecords" orsomething wasmissing fromlast request3rd party -Sent requestto wrong fax#Give youtheirwhole lifestoryNeillsville/BeaverDamrecordsYou'll needto call Ciox(Statuscheck)"I just sentthe request."(Like, 5minutesago.)No, you'renot aCOCrequester.Receiveincompleteform/request"Justneed yourfaxnumber"Requestis pending- noteunverifiedCOC/Transferof care - apptover 6 monthsawayLooking forhospitaldischargedateAsking tospeak to aspecificCiox staffCaller istalking tosomeoneelse off thephone"Actually, wedid send thatone note youthink ismissing""We did notreceiverecords"(Needrefaxed)Callingbecause wedidn't sendrecords (BUTWE DID)Walk-Upwith aunique...aromaSorry, you'renot on aSharing AuthOther personis clearlyWFM(Backgroundnoise)"Is there away tobypass thecopyservice?"Bump upa requestto STATCOC, butdon't havefax numberor addressI was in lastweek and Ineed thenotes. (Ok,who are you?)"We need morerecords" orsomething wasmissing fromlast request3rd party -Sent requestto wrong fax#Give youtheirwhole lifestoryNeillsville/BeaverDamrecordsYou'll needto call Ciox(Statuscheck)"I just sentthe request."(Like, 5minutesago.)No, you'renot aCOCrequester.Receiveincompleteform/request"Justneed yourfaxnumber"Requestis pending- noteunverifiedCOC/Transferof care - apptover 6 monthsawayLooking forhospitaldischargedateAsking tospeak to aspecificCiox staffCaller istalking tosomeoneelse off thephone"Actually, wedid send thatone note youthink ismissing"

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We did not receive records" (Need refaxed)
  2. Calling because we didn't send records (BUT WE DID)
  3. Walk-Up with a unique... aroma
  4. Sorry, you're not on a Sharing Auth
  5. Other person is clearly WFM (Background noise)
  6. "Is there a way to bypass the copy service?"
  7. Bump up a request to STAT
  8. COC, but don't have fax number or address
  9. I was in last week and I need the notes. (Ok, who are you?)
  10. "We need more records" or something was missing from last request
  11. 3rd party - Sent request to wrong fax #
  12. Give you their whole life story
  13. Neillsville/ Beaver Dam records
  14. You'll need to call Ciox (Status check)
  15. "I just sent the request." (Like, 5 minutes ago.)
  16. No, you're not a COC requester.
  17. Receive incomplete form/request
  18. "Just need your fax number"
  19. Request is pending - note unverified
  20. COC/Transfer of care - appt over 6 months away
  21. Looking for hospital discharge date
  22. Asking to speak to a specific Ciox staff
  23. Caller is talking to someone else off the phone
  24. "Actually, we did send that one note you think is missing"