"We did notreceiverecords"(Needrefaxed)"Is there away tobypass thecopyservice?""Actually, wedid send thatone note youthink ismissing"No, you'renot aCOCrequester.Requestis pending- noteunverifiedYou'll needto call Ciox(Statuscheck)Give youtheirwhole lifestoryLooking forhospitaldischargedate3rd party -Sent requestto wrong fax#"We need morerecords" orsomething wasmissing fromlast requestSorry, you'renot on aSharing AuthI was in lastweek and Ineed thenotes. (Ok,who are you?)COC/Transferof care - apptover 6 monthsawayBump upa requestto STATNeillsville/BeaverDamrecords"Justneed yourfaxnumber"Caller istalking tosomeoneelse off thephoneWalk-Upwith aunique...aromaCallingbecause wedidn't sendrecords (BUTWE DID)Other personis clearlyWFM(Backgroundnoise)Receiveincompleteform/requestAsking tospeak to aspecificCiox staffCOC, butdon't havefax numberor address"I just sentthe request."(Like, 5minutesago.)"We did notreceiverecords"(Needrefaxed)"Is there away tobypass thecopyservice?""Actually, wedid send thatone note youthink ismissing"No, you'renot aCOCrequester.Requestis pending- noteunverifiedYou'll needto call Ciox(Statuscheck)Give youtheirwhole lifestoryLooking forhospitaldischargedate3rd party -Sent requestto wrong fax#"We need morerecords" orsomething wasmissing fromlast requestSorry, you'renot on aSharing AuthI was in lastweek and Ineed thenotes. (Ok,who are you?)COC/Transferof care - apptover 6 monthsawayBump upa requestto STATNeillsville/BeaverDamrecords"Justneed yourfaxnumber"Caller istalking tosomeoneelse off thephoneWalk-Upwith aunique...aromaCallingbecause wedidn't sendrecords (BUTWE DID)Other personis clearlyWFM(Backgroundnoise)Receiveincompleteform/requestAsking tospeak to aspecificCiox staffCOC, butdon't havefax numberor address"I just sentthe request."(Like, 5minutesago.)

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We did not receive records" (Need refaxed)
  2. "Is there a way to bypass the copy service?"
  3. "Actually, we did send that one note you think is missing"
  4. No, you're not a COC requester.
  5. Request is pending - note unverified
  6. You'll need to call Ciox (Status check)
  7. Give you their whole life story
  8. Looking for hospital discharge date
  9. 3rd party - Sent request to wrong fax #
  10. "We need more records" or something was missing from last request
  11. Sorry, you're not on a Sharing Auth
  12. I was in last week and I need the notes. (Ok, who are you?)
  13. COC/Transfer of care - appt over 6 months away
  14. Bump up a request to STAT
  15. Neillsville/ Beaver Dam records
  16. "Just need your fax number"
  17. Caller is talking to someone else off the phone
  18. Walk-Up with a unique... aroma
  19. Calling because we didn't send records (BUT WE DID)
  20. Other person is clearly WFM (Background noise)
  21. Receive incomplete form/request
  22. Asking to speak to a specific Ciox staff
  23. COC, but don't have fax number or address
  24. "I just sent the request." (Like, 5 minutes ago.)