(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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COC, but don't have fax number or address
"Actually, we did send that one note you think is missing"
Other person is clearly WFM (Background noise)
"I just sent the request." (Like, 5 minutes ago.)
Request is pending - note unverified
Sorry, you're not on a Sharing Auth
Bump up a request to STAT
Asking to speak to a specific Ciox staff
Neillsville/ Beaver Dam records
I was in last week and I need the notes. (Ok, who are you?)
Receive incomplete form/request
Walk-Up with a unique... aroma
Looking for hospital discharge date
You'll need to call Ciox (Status check)
COC/Transfer of care - appt over 6 months away
"We did not receive records" (Need refaxed)
Calling because we didn't send records (BUT WE DID)
Caller is talking to someone else off the phone
Give you their whole life story
"Just need your fax number"
3rd party - Sent request to wrong fax #
"Is there a way to bypass the copy service?"
No, you're not a COC requester.
"We need more records" or something was missing from last request