Other personis clearlyWFM(Backgroundnoise)Requestis pending- noteunverifiedAsking tospeak to aspecificCiox staff"We did notreceiverecords"(Needrefaxed)"I just sentthe request."(Like, 5minutesago.)Caller istalking tosomeoneelse off thephone"We need morerecords" orsomething wasmissing fromlast request"Actually, wedid send thatone note youthink ismissing""Justneed yourfaxnumber"3rd party -Sent requestto wrong fax#Walk-Upwith aunique...aromaCOC, butdon't havefax numberor addressLooking forhospitaldischargedateCOC/Transferof care - apptover 6 monthsawayNo, you'renot aCOCrequester.I was in lastweek and Ineed thenotes. (Ok,who are you?)Callingbecause wedidn't sendrecords (BUTWE DID)You'll needto call Ciox(Statuscheck)Neillsville/BeaverDamrecordsGive youtheirwhole lifestory"Is there away tobypass thecopyservice?"Bump upa requestto STATReceiveincompleteform/requestSorry, you'renot on aSharing AuthOther personis clearlyWFM(Backgroundnoise)Requestis pending- noteunverifiedAsking tospeak to aspecificCiox staff"We did notreceiverecords"(Needrefaxed)"I just sentthe request."(Like, 5minutesago.)Caller istalking tosomeoneelse off thephone"We need morerecords" orsomething wasmissing fromlast request"Actually, wedid send thatone note youthink ismissing""Justneed yourfaxnumber"3rd party -Sent requestto wrong fax#Walk-Upwith aunique...aromaCOC, butdon't havefax numberor addressLooking forhospitaldischargedateCOC/Transferof care - apptover 6 monthsawayNo, you'renot aCOCrequester.I was in lastweek and Ineed thenotes. (Ok,who are you?)Callingbecause wedidn't sendrecords (BUTWE DID)You'll needto call Ciox(Statuscheck)Neillsville/BeaverDamrecordsGive youtheirwhole lifestory"Is there away tobypass thecopyservice?"Bump upa requestto STATReceiveincompleteform/requestSorry, you'renot on aSharing Auth

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Other person is clearly WFM (Background noise)
  2. Request is pending - note unverified
  3. Asking to speak to a specific Ciox staff
  4. "We did not receive records" (Need refaxed)
  5. "I just sent the request." (Like, 5 minutes ago.)
  6. Caller is talking to someone else off the phone
  7. "We need more records" or something was missing from last request
  8. "Actually, we did send that one note you think is missing"
  9. "Just need your fax number"
  10. 3rd party - Sent request to wrong fax #
  11. Walk-Up with a unique... aroma
  12. COC, but don't have fax number or address
  13. Looking for hospital discharge date
  14. COC/Transfer of care - appt over 6 months away
  15. No, you're not a COC requester.
  16. I was in last week and I need the notes. (Ok, who are you?)
  17. Calling because we didn't send records (BUT WE DID)
  18. You'll need to call Ciox (Status check)
  19. Neillsville/ Beaver Dam records
  20. Give you their whole life story
  21. "Is there a way to bypass the copy service?"
  22. Bump up a request to STAT
  23. Receive incomplete form/request
  24. Sorry, you're not on a Sharing Auth