"We did notreceiverecords"(Needrefaxed)You'll needto call Ciox(Statuscheck)Bump upa requestto STATWalk-Upwith aunique...aromaSorry, you'renot on aSharing Auth"We need morerecords" orsomething wasmissing fromlast request"Justneed yourfaxnumber""I just sentthe request."(Like, 5minutesago.)I was in lastweek and Ineed thenotes. (Ok,who are you?)COC, butdon't havefax numberor addressGive youtheirwhole lifestory"Is there away tobypass thecopyservice?"Asking tospeak to aspecificCiox staff"Actually, wedid send thatone note youthink ismissing"Callingbecause wedidn't sendrecords (BUTWE DID)Looking forhospitaldischargedateRequestis pending- noteunverifiedCaller istalking tosomeoneelse off thephoneOther personis clearlyWFM(Backgroundnoise)Receiveincompleteform/requestNeillsville/BeaverDamrecordsCOC/Transferof care - apptover 6 monthsaway3rd party -Sent requestto wrong fax#No, you'renot aCOCrequester."We did notreceiverecords"(Needrefaxed)You'll needto call Ciox(Statuscheck)Bump upa requestto STATWalk-Upwith aunique...aromaSorry, you'renot on aSharing Auth"We need morerecords" orsomething wasmissing fromlast request"Justneed yourfaxnumber""I just sentthe request."(Like, 5minutesago.)I was in lastweek and Ineed thenotes. (Ok,who are you?)COC, butdon't havefax numberor addressGive youtheirwhole lifestory"Is there away tobypass thecopyservice?"Asking tospeak to aspecificCiox staff"Actually, wedid send thatone note youthink ismissing"Callingbecause wedidn't sendrecords (BUTWE DID)Looking forhospitaldischargedateRequestis pending- noteunverifiedCaller istalking tosomeoneelse off thephoneOther personis clearlyWFM(Backgroundnoise)Receiveincompleteform/requestNeillsville/BeaverDamrecordsCOC/Transferof care - apptover 6 monthsaway3rd party -Sent requestto wrong fax#No, you'renot aCOCrequester.

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We did not receive records" (Need refaxed)
  2. You'll need to call Ciox (Status check)
  3. Bump up a request to STAT
  4. Walk-Up with a unique... aroma
  5. Sorry, you're not on a Sharing Auth
  6. "We need more records" or something was missing from last request
  7. "Just need your fax number"
  8. "I just sent the request." (Like, 5 minutes ago.)
  9. I was in last week and I need the notes. (Ok, who are you?)
  10. COC, but don't have fax number or address
  11. Give you their whole life story
  12. "Is there a way to bypass the copy service?"
  13. Asking to speak to a specific Ciox staff
  14. "Actually, we did send that one note you think is missing"
  15. Calling because we didn't send records (BUT WE DID)
  16. Looking for hospital discharge date
  17. Request is pending - note unverified
  18. Caller is talking to someone else off the phone
  19. Other person is clearly WFM (Background noise)
  20. Receive incomplete form/request
  21. Neillsville/ Beaver Dam records
  22. COC/Transfer of care - appt over 6 months away
  23. 3rd party - Sent request to wrong fax #
  24. No, you're not a COC requester.