(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I was in last week and I need the notes. (Ok, who are you?)
Other person is clearly WFM (Background noise)
"I just sent the request." (Like, 5 minutes ago.)
"Is there a way to bypass the copy service?"
Walk-Up with a unique... aroma
You'll need to call Ciox (Status check)
Receive incomplete form/request
COC/Transfer of care - appt over 6 months away
Asking to speak to a specific Ciox staff
Looking for hospital discharge date
"We did not receive records" (Need refaxed)
"We need more records" or something was missing from last request
COC, but don't have fax number or address
3rd party - Sent request to wrong fax #
"Actually, we did send that one note you think is missing"
Give you their whole life story
Bump up a request to STAT
Caller is talking to someone else off the phone
Neillsville/ Beaver Dam records
Request is pending - note unverified
"Just need your fax number"
Calling because we didn't send records (BUT WE DID)
