Give youtheirwhole lifestoryCallingbecause wedidn't sendrecords (BUTWE DID)COC/Transferof care - apptover 6 monthsawayReceiveincompleteform/requestNeillsville/BeaverDamrecordsBump upa requestto STATNo, you'renot aCOCrequester.Caller istalking tosomeoneelse off thephoneCOC, butdon't havefax numberor addressWalk-Upwith aunique...aroma"We did notreceiverecords"(Needrefaxed)I was in lastweek and Ineed thenotes. (Ok,who are you?)"We need morerecords" orsomething wasmissing fromlast requestAsking tospeak to aspecificCiox staffRequestis pending- noteunverifiedYou'll needto call Ciox(Statuscheck)3rd party -Sent requestto wrong fax#"I just sentthe request."(Like, 5minutesago.)Sorry, you'renot on aSharing AuthLooking forhospitaldischargedate"Actually, wedid send thatone note youthink ismissing""Justneed yourfaxnumber""Is there away tobypass thecopyservice?"Other personis clearlyWFM(Backgroundnoise)Give youtheirwhole lifestoryCallingbecause wedidn't sendrecords (BUTWE DID)COC/Transferof care - apptover 6 monthsawayReceiveincompleteform/requestNeillsville/BeaverDamrecordsBump upa requestto STATNo, you'renot aCOCrequester.Caller istalking tosomeoneelse off thephoneCOC, butdon't havefax numberor addressWalk-Upwith aunique...aroma"We did notreceiverecords"(Needrefaxed)I was in lastweek and Ineed thenotes. (Ok,who are you?)"We need morerecords" orsomething wasmissing fromlast requestAsking tospeak to aspecificCiox staffRequestis pending- noteunverifiedYou'll needto call Ciox(Statuscheck)3rd party -Sent requestto wrong fax#"I just sentthe request."(Like, 5minutesago.)Sorry, you'renot on aSharing AuthLooking forhospitaldischargedate"Actually, wedid send thatone note youthink ismissing""Justneed yourfaxnumber""Is there away tobypass thecopyservice?"Other personis clearlyWFM(Backgroundnoise)

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give you their whole life story
  2. Calling because we didn't send records (BUT WE DID)
  3. COC/Transfer of care - appt over 6 months away
  4. Receive incomplete form/request
  5. Neillsville/ Beaver Dam records
  6. Bump up a request to STAT
  7. No, you're not a COC requester.
  8. Caller is talking to someone else off the phone
  9. COC, but don't have fax number or address
  10. Walk-Up with a unique... aroma
  11. "We did not receive records" (Need refaxed)
  12. I was in last week and I need the notes. (Ok, who are you?)
  13. "We need more records" or something was missing from last request
  14. Asking to speak to a specific Ciox staff
  15. Request is pending - note unverified
  16. You'll need to call Ciox (Status check)
  17. 3rd party - Sent request to wrong fax #
  18. "I just sent the request." (Like, 5 minutes ago.)
  19. Sorry, you're not on a Sharing Auth
  20. Looking for hospital discharge date
  21. "Actually, we did send that one note you think is missing"
  22. "Just need your fax number"
  23. "Is there a way to bypass the copy service?"
  24. Other person is clearly WFM (Background noise)