"We need morerecords" orsomething wasmissing fromlast requestLooking forhospitaldischargedateCaller istalking tosomeoneelse off thephoneNeillsville/BeaverDamrecords"I just sentthe request."(Like, 5minutesago.)Give youtheirwhole lifestoryBump upa requestto STATCallingbecause wedidn't sendrecords (BUTWE DID)Sorry, you'renot on aSharing AuthReceiveincompleteform/request3rd party -Sent requestto wrong fax#COC/Transferof care - apptover 6 monthsaway"Is there away tobypass thecopyservice?""Justneed yourfaxnumber"Walk-Upwith aunique...aromaI was in lastweek and Ineed thenotes. (Ok,who are you?)COC, butdon't havefax numberor addressAsking tospeak to aspecificCiox staffYou'll needto call Ciox(Statuscheck)"Actually, wedid send thatone note youthink ismissing"No, you'renot aCOCrequester.Other personis clearlyWFM(Backgroundnoise)Requestis pending- noteunverified"We did notreceiverecords"(Needrefaxed)"We need morerecords" orsomething wasmissing fromlast requestLooking forhospitaldischargedateCaller istalking tosomeoneelse off thephoneNeillsville/BeaverDamrecords"I just sentthe request."(Like, 5minutesago.)Give youtheirwhole lifestoryBump upa requestto STATCallingbecause wedidn't sendrecords (BUTWE DID)Sorry, you'renot on aSharing AuthReceiveincompleteform/request3rd party -Sent requestto wrong fax#COC/Transferof care - apptover 6 monthsaway"Is there away tobypass thecopyservice?""Justneed yourfaxnumber"Walk-Upwith aunique...aromaI was in lastweek and Ineed thenotes. (Ok,who are you?)COC, butdon't havefax numberor addressAsking tospeak to aspecificCiox staffYou'll needto call Ciox(Statuscheck)"Actually, wedid send thatone note youthink ismissing"No, you'renot aCOCrequester.Other personis clearlyWFM(Backgroundnoise)Requestis pending- noteunverified"We did notreceiverecords"(Needrefaxed)

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "We need more records" or something was missing from last request
  2. Looking for hospital discharge date
  3. Caller is talking to someone else off the phone
  4. Neillsville/ Beaver Dam records
  5. "I just sent the request." (Like, 5 minutes ago.)
  6. Give you their whole life story
  7. Bump up a request to STAT
  8. Calling because we didn't send records (BUT WE DID)
  9. Sorry, you're not on a Sharing Auth
  10. Receive incomplete form/request
  11. 3rd party - Sent request to wrong fax #
  12. COC/Transfer of care - appt over 6 months away
  13. "Is there a way to bypass the copy service?"
  14. "Just need your fax number"
  15. Walk-Up with a unique... aroma
  16. I was in last week and I need the notes. (Ok, who are you?)
  17. COC, but don't have fax number or address
  18. Asking to speak to a specific Ciox staff
  19. You'll need to call Ciox (Status check)
  20. "Actually, we did send that one note you think is missing"
  21. No, you're not a COC requester.
  22. Other person is clearly WFM (Background noise)
  23. Request is pending - note unverified
  24. "We did not receive records" (Need refaxed)