"Justneed yourfaxnumber"Sorry, you'renot on aSharing AuthAsking tospeak to aspecificCiox staffCallingbecause wedidn't sendrecords (BUTWE DID)"Is there away tobypass thecopyservice?""I just sentthe request."(Like, 5minutesago.)COC/Transferof care - apptover 6 monthsawayNo, you'renot aCOCrequester.Give youtheirwhole lifestory3rd party -Sent requestto wrong fax#Requestis pending- noteunverified"Actually, wedid send thatone note youthink ismissing""We need morerecords" orsomething wasmissing fromlast request"We did notreceiverecords"(Needrefaxed)Neillsville/BeaverDamrecordsCaller istalking tosomeoneelse off thephoneCOC, butdon't havefax numberor addressYou'll needto call Ciox(Statuscheck)Receiveincompleteform/requestWalk-Upwith aunique...aromaLooking forhospitaldischargedateBump upa requestto STATOther personis clearlyWFM(Backgroundnoise)I was in lastweek and Ineed thenotes. (Ok,who are you?)"Justneed yourfaxnumber"Sorry, you'renot on aSharing AuthAsking tospeak to aspecificCiox staffCallingbecause wedidn't sendrecords (BUTWE DID)"Is there away tobypass thecopyservice?""I just sentthe request."(Like, 5minutesago.)COC/Transferof care - apptover 6 monthsawayNo, you'renot aCOCrequester.Give youtheirwhole lifestory3rd party -Sent requestto wrong fax#Requestis pending- noteunverified"Actually, wedid send thatone note youthink ismissing""We need morerecords" orsomething wasmissing fromlast request"We did notreceiverecords"(Needrefaxed)Neillsville/BeaverDamrecordsCaller istalking tosomeoneelse off thephoneCOC, butdon't havefax numberor addressYou'll needto call Ciox(Statuscheck)Receiveincompleteform/requestWalk-Upwith aunique...aromaLooking forhospitaldischargedateBump upa requestto STATOther personis clearlyWFM(Backgroundnoise)I was in lastweek and Ineed thenotes. (Ok,who are you?)

Ciox Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "Just need your fax number"
  2. Sorry, you're not on a Sharing Auth
  3. Asking to speak to a specific Ciox staff
  4. Calling because we didn't send records (BUT WE DID)
  5. "Is there a way to bypass the copy service?"
  6. "I just sent the request." (Like, 5 minutes ago.)
  7. COC/Transfer of care - appt over 6 months away
  8. No, you're not a COC requester.
  9. Give you their whole life story
  10. 3rd party - Sent request to wrong fax #
  11. Request is pending - note unverified
  12. "Actually, we did send that one note you think is missing"
  13. "We need more records" or something was missing from last request
  14. "We did not receive records" (Need refaxed)
  15. Neillsville/ Beaver Dam records
  16. Caller is talking to someone else off the phone
  17. COC, but don't have fax number or address
  18. You'll need to call Ciox (Status check)
  19. Receive incomplete form/request
  20. Walk-Up with a unique... aroma
  21. Looking for hospital discharge date
  22. Bump up a request to STAT
  23. Other person is clearly WFM (Background noise)
  24. I was in last week and I need the notes. (Ok, who are you?)