(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive incomplete form/request
"Just need your fax number"
Caller is talking to someone else off the phone
Other person is clearly WFM (Background noise)
I was in last week and I need the notes. (Ok, who are you?)
Asking to speak to a specific Ciox staff
Walk-Up with a unique... aroma
Request is pending - note unverified
"We did not receive records" (Need refaxed)
"Is there a way to bypass the copy service?"
Looking for hospital discharge date
Bump up a request to STAT
"Actually, we did send that one note you think is missing"
COC/Transfer of care - appt over 6 months away
"I just sent the request." (Like, 5 minutes ago.)
Give you their whole life story
COC, but don't have fax number or address
Calling because we didn't send records (BUT WE DID)
3rd party - Sent request to wrong fax #
No, you're not a COC requester.
You'll need to call Ciox (Status check)
"We need more records" or something was missing from last request
