(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer a call to TPA correctly
Use phrasing, "Have I resolved the reason for your call today?"
Complete a TPA Request form
Complete an effective Account Search
Offer reassurance during Greeting of call. Ex: "I can help with that"
Negate a claim
Email Dr list and Benefits proactively
Complete a Mbr vsp.com password reset efficiently
Inform a Dr about Modern eClaim feedback option
Use Client Comments to resolve a call
Use phrasing, "thank you for calling!" in your closing
Issue a Bypassed Auth correctly
Authenticate your caller fully and efficiently
Assist with Modern eClaim error code
ID Card - Use the "We make it easy!" phrasing from article 000041488
