Answer"Smartie"QuestionCompletea policyreviewReadProlinkEmailPHAinfo tocallerCompleteSARworkWalkcallerthroughOLSEmailBeverly aTop 3InitiativeTalk tocallerabout gaspricesHelp aco-workerAdvise ofpaperworkmethodTakeSONLReadyouremailsCodeyourTimecardOfferPIF billplanGo overLoyaltyBenefitsTransferto Claims& adviseof menuLog outon timeOffer &CodeHHVAdd asilvervehicleWorka fulldayOfferCSDDAdvise oflate/NSFfeeAdvise ofRenewalPaymentLog inon timeAnswer"Smartie"QuestionCompletea policyreviewReadProlinkEmailPHAinfo tocallerCompleteSARworkWalkcallerthroughOLSEmailBeverly aTop 3InitiativeTalk tocallerabout gaspricesHelp aco-workerAdvise ofpaperworkmethodTakeSONLReadyouremailsCodeyourTimecardOfferPIF billplanGo overLoyaltyBenefitsTransferto Claims& adviseof menuLog outon timeOffer &CodeHHVAdd asilvervehicleWorka fulldayOfferCSDDAdvise oflate/NSFfeeAdvise ofRenewalPaymentLog inon time

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer "Smartie" Question
  2. Complete a policy review
  3. Read Prolink
  4. Email PHA info to caller
  5. Complete SAR work
  6. Walk caller through OLS
  7. Email Beverly a Top 3 Initiative
  8. Talk to caller about gas prices
  9. Help a co-worker
  10. Advise of paperwork method
  11. Take SONL
  12. Read your emails
  13. Code your Timecard
  14. Offer PIF bill plan
  15. Go over Loyalty Benefits
  16. Transfer to Claims & advise of menu
  17. Log out on time
  18. Offer & Code HHV
  19. Add a silver vehicle
  20. Work a full day
  21. Offer CSDD
  22. Advise of late/NSF fee
  23. Advise of Renewal Payment
  24. Log in on time