Log outon timeOfferCSDDAdvise ofpaperworkmethodReadProlinkHelp aco-workerEmailBeverly aTop 3InitiativeLog inon timeOfferPIF billplanAdd asilvervehicleWalkcallerthroughOLSCompletea policyreviewCodeyourTimecardAdvise ofRenewalPaymentOffer &CodeHHVTalk tocallerabout gaspricesReadyouremailsTakeSONLGo overLoyaltyBenefitsTransferto Claims& adviseof menuCompleteSARworkAnswer"Smartie"QuestionAdvise oflate/NSFfeeWorka fulldayEmailPHAinfo tocallerLog outon timeOfferCSDDAdvise ofpaperworkmethodReadProlinkHelp aco-workerEmailBeverly aTop 3InitiativeLog inon timeOfferPIF billplanAdd asilvervehicleWalkcallerthroughOLSCompletea policyreviewCodeyourTimecardAdvise ofRenewalPaymentOffer &CodeHHVTalk tocallerabout gaspricesReadyouremailsTakeSONLGo overLoyaltyBenefitsTransferto Claims& adviseof menuCompleteSARworkAnswer"Smartie"QuestionAdvise oflate/NSFfeeWorka fulldayEmailPHAinfo tocaller

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Log out on time
  2. Offer CSDD
  3. Advise of paperwork method
  4. Read Prolink
  5. Help a co-worker
  6. Email Beverly a Top 3 Initiative
  7. Log in on time
  8. Offer PIF bill plan
  9. Add a silver vehicle
  10. Walk caller through OLS
  11. Complete a policy review
  12. Code your Timecard
  13. Advise of Renewal Payment
  14. Offer & Code HHV
  15. Talk to caller about gas prices
  16. Read your emails
  17. Take SONL
  18. Go over Loyalty Benefits
  19. Transfer to Claims & advise of menu
  20. Complete SAR work
  21. Answer "Smartie" Question
  22. Advise of late/NSF fee
  23. Work a full day
  24. Email PHA info to caller