EmailPHAinfo tocallerCodeyourTimecardOfferPIF billplanHelp aco-workerLog inon timeLog outon timeOffer &CodeHHVGo overLoyaltyBenefitsAdd asilvervehicleAnswer"Smartie"QuestionTakeSONLReadyouremailsAdvise oflate/NSFfeeEmailBeverly aTop 3InitiativeAdvise ofRenewalPaymentOfferCSDDCompleteSARworkWalkcallerthroughOLSTalk tocallerabout gaspricesTransferto Claims& adviseof menuAdvise ofpaperworkmethodWorka fulldayReadProlinkCompletea policyreviewEmailPHAinfo tocallerCodeyourTimecardOfferPIF billplanHelp aco-workerLog inon timeLog outon timeOffer &CodeHHVGo overLoyaltyBenefitsAdd asilvervehicleAnswer"Smartie"QuestionTakeSONLReadyouremailsAdvise oflate/NSFfeeEmailBeverly aTop 3InitiativeAdvise ofRenewalPaymentOfferCSDDCompleteSARworkWalkcallerthroughOLSTalk tocallerabout gaspricesTransferto Claims& adviseof menuAdvise ofpaperworkmethodWorka fulldayReadProlinkCompletea policyreview

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email PHA info to caller
  2. Code your Timecard
  3. Offer PIF bill plan
  4. Help a co-worker
  5. Log in on time
  6. Log out on time
  7. Offer & Code HHV
  8. Go over Loyalty Benefits
  9. Add a silver vehicle
  10. Answer "Smartie" Question
  11. Take SONL
  12. Read your emails
  13. Advise of late/NSF fee
  14. Email Beverly a Top 3 Initiative
  15. Advise of Renewal Payment
  16. Offer CSDD
  17. Complete SAR work
  18. Walk caller through OLS
  19. Talk to caller about gas prices
  20. Transfer to Claims & advise of menu
  21. Advise of paperwork method
  22. Work a full day
  23. Read Prolink
  24. Complete a policy review