Log outon timeAdd asilvervehicleTransferto Claims& adviseof menuEmailPHAinfo tocallerTalk tocallerabout gaspricesReadProlinkAdvise ofRenewalPaymentTakeSONLEmailBeverly aTop 3InitiativeOfferCSDDWorka fulldayAdvise ofpaperworkmethodCompleteSARworkAnswer"Smartie"QuestionReadyouremailsHelp aco-workerOfferPIF billplanWalkcallerthroughOLSLog inon timeCodeyourTimecardCompletea policyreviewGo overLoyaltyBenefitsOffer &CodeHHVAdvise oflate/NSFfeeLog outon timeAdd asilvervehicleTransferto Claims& adviseof menuEmailPHAinfo tocallerTalk tocallerabout gaspricesReadProlinkAdvise ofRenewalPaymentTakeSONLEmailBeverly aTop 3InitiativeOfferCSDDWorka fulldayAdvise ofpaperworkmethodCompleteSARworkAnswer"Smartie"QuestionReadyouremailsHelp aco-workerOfferPIF billplanWalkcallerthroughOLSLog inon timeCodeyourTimecardCompletea policyreviewGo overLoyaltyBenefitsOffer &CodeHHVAdvise oflate/NSFfee

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Log out on time
  2. Add a silver vehicle
  3. Transfer to Claims & advise of menu
  4. Email PHA info to caller
  5. Talk to caller about gas prices
  6. Read Prolink
  7. Advise of Renewal Payment
  8. Take SONL
  9. Email Beverly a Top 3 Initiative
  10. Offer CSDD
  11. Work a full day
  12. Advise of paperwork method
  13. Complete SAR work
  14. Answer "Smartie" Question
  15. Read your emails
  16. Help a co-worker
  17. Offer PIF bill plan
  18. Walk caller through OLS
  19. Log in on time
  20. Code your Timecard
  21. Complete a policy review
  22. Go over Loyalty Benefits
  23. Offer & Code HHV
  24. Advise of late/NSF fee