CodeyourTimecardTakeSONLCompletea policyreviewWorka fulldayCompleteSARworkWalkcallerthroughOLSAdvise ofRenewalPaymentAdd asilvervehicleOffer &CodeHHVAnswer"Smartie"QuestionOfferPIF billplanEmailPHAinfo tocallerHelp aco-workerAdvise oflate/NSFfeeLog outon timeReadyouremailsEmailBeverly aTop 3InitiativeReadProlinkLog inon timeOfferCSDDTalk tocallerabout gaspricesAdvise ofpaperworkmethodTransferto Claims& adviseof menuGo overLoyaltyBenefitsCodeyourTimecardTakeSONLCompletea policyreviewWorka fulldayCompleteSARworkWalkcallerthroughOLSAdvise ofRenewalPaymentAdd asilvervehicleOffer &CodeHHVAnswer"Smartie"QuestionOfferPIF billplanEmailPHAinfo tocallerHelp aco-workerAdvise oflate/NSFfeeLog outon timeReadyouremailsEmailBeverly aTop 3InitiativeReadProlinkLog inon timeOfferCSDDTalk tocallerabout gaspricesAdvise ofpaperworkmethodTransferto Claims& adviseof menuGo overLoyaltyBenefits

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Code your Timecard
  2. Take SONL
  3. Complete a policy review
  4. Work a full day
  5. Complete SAR work
  6. Walk caller through OLS
  7. Advise of Renewal Payment
  8. Add a silver vehicle
  9. Offer & Code HHV
  10. Answer "Smartie" Question
  11. Offer PIF bill plan
  12. Email PHA info to caller
  13. Help a co-worker
  14. Advise of late/NSF fee
  15. Log out on time
  16. Read your emails
  17. Email Beverly a Top 3 Initiative
  18. Read Prolink
  19. Log in on time
  20. Offer CSDD
  21. Talk to caller about gas prices
  22. Advise of paperwork method
  23. Transfer to Claims & advise of menu
  24. Go over Loyalty Benefits