Worka fulldayAdvise ofpaperworkmethodAdd asilvervehicleTakeSONLCodeyourTimecardLog inon timeGo overLoyaltyBenefitsTransferto Claims& adviseof menuCompleteSARworkAdvise ofRenewalPaymentReadyouremailsOfferCSDDHelp aco-workerAnswer"Smartie"QuestionCompletea policyreviewAdvise oflate/NSFfeeEmailBeverly aTop 3InitiativeOffer &CodeHHVTalk tocallerabout gaspricesOfferPIF billplanLog outon timeWalkcallerthroughOLSEmailPHAinfo tocallerReadProlinkWorka fulldayAdvise ofpaperworkmethodAdd asilvervehicleTakeSONLCodeyourTimecardLog inon timeGo overLoyaltyBenefitsTransferto Claims& adviseof menuCompleteSARworkAdvise ofRenewalPaymentReadyouremailsOfferCSDDHelp aco-workerAnswer"Smartie"QuestionCompletea policyreviewAdvise oflate/NSFfeeEmailBeverly aTop 3InitiativeOffer &CodeHHVTalk tocallerabout gaspricesOfferPIF billplanLog outon timeWalkcallerthroughOLSEmailPHAinfo tocallerReadProlink

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work a full day
  2. Advise of paperwork method
  3. Add a silver vehicle
  4. Take SONL
  5. Code your Timecard
  6. Log in on time
  7. Go over Loyalty Benefits
  8. Transfer to Claims & advise of menu
  9. Complete SAR work
  10. Advise of Renewal Payment
  11. Read your emails
  12. Offer CSDD
  13. Help a co-worker
  14. Answer "Smartie" Question
  15. Complete a policy review
  16. Advise of late/NSF fee
  17. Email Beverly a Top 3 Initiative
  18. Offer & Code HHV
  19. Talk to caller about gas prices
  20. Offer PIF bill plan
  21. Log out on time
  22. Walk caller through OLS
  23. Email PHA info to caller
  24. Read Prolink