ReadProlinkOfferCSDDWorka fulldayAdvise oflate/NSFfeeAdd asilvervehicleEmailPHAinfo tocallerAdvise ofpaperworkmethodAdvise ofRenewalPaymentEmailBeverly aTop 3InitiativeCodeyourTimecardLog outon timeTransferto Claims& adviseof menuGo overLoyaltyBenefitsCompletea policyreviewAnswer"Smartie"QuestionReadyouremailsHelp aco-workerLog inon timeCompleteSARworkTalk tocallerabout gaspricesOffer &CodeHHVOfferPIF billplanWalkcallerthroughOLSTakeSONLReadProlinkOfferCSDDWorka fulldayAdvise oflate/NSFfeeAdd asilvervehicleEmailPHAinfo tocallerAdvise ofpaperworkmethodAdvise ofRenewalPaymentEmailBeverly aTop 3InitiativeCodeyourTimecardLog outon timeTransferto Claims& adviseof menuGo overLoyaltyBenefitsCompletea policyreviewAnswer"Smartie"QuestionReadyouremailsHelp aco-workerLog inon timeCompleteSARworkTalk tocallerabout gaspricesOffer &CodeHHVOfferPIF billplanWalkcallerthroughOLSTakeSONL

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read Prolink
  2. Offer CSDD
  3. Work a full day
  4. Advise of late/NSF fee
  5. Add a silver vehicle
  6. Email PHA info to caller
  7. Advise of paperwork method
  8. Advise of Renewal Payment
  9. Email Beverly a Top 3 Initiative
  10. Code your Timecard
  11. Log out on time
  12. Transfer to Claims & advise of menu
  13. Go over Loyalty Benefits
  14. Complete a policy review
  15. Answer "Smartie" Question
  16. Read your emails
  17. Help a co-worker
  18. Log in on time
  19. Complete SAR work
  20. Talk to caller about gas prices
  21. Offer & Code HHV
  22. Offer PIF bill plan
  23. Walk caller through OLS
  24. Take SONL