OfferCSDDTransferto Claims& adviseof menuAnswer"Smartie"QuestionWorka fulldayAdvise oflate/NSFfeeCodeyourTimecardLog inon timeReadProlinkOffer &CodeHHVAdvise ofRenewalPaymentWalkcallerthroughOLSLog outon timeTalk tocallerabout gaspricesGo overLoyaltyBenefitsTakeSONLReadyouremailsAdvise ofpaperworkmethodOfferPIF billplanEmailBeverly aTop 3InitiativeCompletea policyreviewEmailPHAinfo tocallerHelp aco-workerCompleteSARworkAdd asilvervehicleOfferCSDDTransferto Claims& adviseof menuAnswer"Smartie"QuestionWorka fulldayAdvise oflate/NSFfeeCodeyourTimecardLog inon timeReadProlinkOffer &CodeHHVAdvise ofRenewalPaymentWalkcallerthroughOLSLog outon timeTalk tocallerabout gaspricesGo overLoyaltyBenefitsTakeSONLReadyouremailsAdvise ofpaperworkmethodOfferPIF billplanEmailBeverly aTop 3InitiativeCompletea policyreviewEmailPHAinfo tocallerHelp aco-workerCompleteSARworkAdd asilvervehicle

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer CSDD
  2. Transfer to Claims & advise of menu
  3. Answer "Smartie" Question
  4. Work a full day
  5. Advise of late/NSF fee
  6. Code your Timecard
  7. Log in on time
  8. Read Prolink
  9. Offer & Code HHV
  10. Advise of Renewal Payment
  11. Walk caller through OLS
  12. Log out on time
  13. Talk to caller about gas prices
  14. Go over Loyalty Benefits
  15. Take SONL
  16. Read your emails
  17. Advise of paperwork method
  18. Offer PIF bill plan
  19. Email Beverly a Top 3 Initiative
  20. Complete a policy review
  21. Email PHA info to caller
  22. Help a co-worker
  23. Complete SAR work
  24. Add a silver vehicle