Completea policyreviewWalkcallerthroughOLSAdvise oflate/NSFfeeAdvise ofRenewalPaymentOffer &CodeHHVCompleteSARworkAnswer"Smartie"QuestionCodeyourTimecardGo overLoyaltyBenefitsReadyouremailsAdd asilvervehicleTransferto Claims& adviseof menuLog outon timeEmailBeverly aTop 3InitiativeTalk tocallerabout gaspricesTakeSONLAdvise ofpaperworkmethodEmailPHAinfo tocallerReadProlinkWorka fulldayLog inon timeOfferPIF billplanHelp aco-workerOfferCSDDCompletea policyreviewWalkcallerthroughOLSAdvise oflate/NSFfeeAdvise ofRenewalPaymentOffer &CodeHHVCompleteSARworkAnswer"Smartie"QuestionCodeyourTimecardGo overLoyaltyBenefitsReadyouremailsAdd asilvervehicleTransferto Claims& adviseof menuLog outon timeEmailBeverly aTop 3InitiativeTalk tocallerabout gaspricesTakeSONLAdvise ofpaperworkmethodEmailPHAinfo tocallerReadProlinkWorka fulldayLog inon timeOfferPIF billplanHelp aco-workerOfferCSDD

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a policy review
  2. Walk caller through OLS
  3. Advise of late/NSF fee
  4. Advise of Renewal Payment
  5. Offer & Code HHV
  6. Complete SAR work
  7. Answer "Smartie" Question
  8. Code your Timecard
  9. Go over Loyalty Benefits
  10. Read your emails
  11. Add a silver vehicle
  12. Transfer to Claims & advise of menu
  13. Log out on time
  14. Email Beverly a Top 3 Initiative
  15. Talk to caller about gas prices
  16. Take SONL
  17. Advise of paperwork method
  18. Email PHA info to caller
  19. Read Prolink
  20. Work a full day
  21. Log in on time
  22. Offer PIF bill plan
  23. Help a co-worker
  24. Offer CSDD