Completea policyreviewAdvise ofRenewalPaymentAdvise oflate/NSFfeeTalk tocallerabout gaspricesEmailPHAinfo tocallerTransferto Claims& adviseof menuHelp aco-workerReadyouremailsOfferCSDDReadProlinkCodeyourTimecardWorka fulldayTakeSONLCompleteSARworkEmailBeverly aTop 3InitiativeOfferPIF billplanOffer &CodeHHVAdvise ofpaperworkmethodLog outon timeAdd asilvervehicleLog inon timeAnswer"Smartie"QuestionGo overLoyaltyBenefitsWalkcallerthroughOLSCompletea policyreviewAdvise ofRenewalPaymentAdvise oflate/NSFfeeTalk tocallerabout gaspricesEmailPHAinfo tocallerTransferto Claims& adviseof menuHelp aco-workerReadyouremailsOfferCSDDReadProlinkCodeyourTimecardWorka fulldayTakeSONLCompleteSARworkEmailBeverly aTop 3InitiativeOfferPIF billplanOffer &CodeHHVAdvise ofpaperworkmethodLog outon timeAdd asilvervehicleLog inon timeAnswer"Smartie"QuestionGo overLoyaltyBenefitsWalkcallerthroughOLS

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a policy review
  2. Advise of Renewal Payment
  3. Advise of late/NSF fee
  4. Talk to caller about gas prices
  5. Email PHA info to caller
  6. Transfer to Claims & advise of menu
  7. Help a co-worker
  8. Read your emails
  9. Offer CSDD
  10. Read Prolink
  11. Code your Timecard
  12. Work a full day
  13. Take SONL
  14. Complete SAR work
  15. Email Beverly a Top 3 Initiative
  16. Offer PIF bill plan
  17. Offer & Code HHV
  18. Advise of paperwork method
  19. Log out on time
  20. Add a silver vehicle
  21. Log in on time
  22. Answer "Smartie" Question
  23. Go over Loyalty Benefits
  24. Walk caller through OLS