Advise oflate/NSFfeeEmailBeverly aTop 3InitiativeLog outon timeCompleteSARworkWalkcallerthroughOLSReadyouremailsCodeyourTimecardCompletea policyreviewReadProlinkTalk tocallerabout gaspricesAdvise ofpaperworkmethodAdd asilvervehicleAdvise ofRenewalPaymentTransferto Claims& adviseof menuTakeSONLWorka fulldayEmailPHAinfo tocallerOffer &CodeHHVHelp aco-workerLog inon timeGo overLoyaltyBenefitsAnswer"Smartie"QuestionOfferCSDDOfferPIF billplanAdvise oflate/NSFfeeEmailBeverly aTop 3InitiativeLog outon timeCompleteSARworkWalkcallerthroughOLSReadyouremailsCodeyourTimecardCompletea policyreviewReadProlinkTalk tocallerabout gaspricesAdvise ofpaperworkmethodAdd asilvervehicleAdvise ofRenewalPaymentTransferto Claims& adviseof menuTakeSONLWorka fulldayEmailPHAinfo tocallerOffer &CodeHHVHelp aco-workerLog inon timeGo overLoyaltyBenefitsAnswer"Smartie"QuestionOfferCSDDOfferPIF billplan

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advise of late/NSF fee
  2. Email Beverly a Top 3 Initiative
  3. Log out on time
  4. Complete SAR work
  5. Walk caller through OLS
  6. Read your emails
  7. Code your Timecard
  8. Complete a policy review
  9. Read Prolink
  10. Talk to caller about gas prices
  11. Advise of paperwork method
  12. Add a silver vehicle
  13. Advise of Renewal Payment
  14. Transfer to Claims & advise of menu
  15. Take SONL
  16. Work a full day
  17. Email PHA info to caller
  18. Offer & Code HHV
  19. Help a co-worker
  20. Log in on time
  21. Go over Loyalty Benefits
  22. Answer "Smartie" Question
  23. Offer CSDD
  24. Offer PIF bill plan