CompleteSARworkEmailBeverly aTop 3InitiativeTakeSONLHelp aco-workerOfferPIF billplanOfferCSDDReadyouremailsTalk tocallerabout gaspricesLog inon timeTransferto Claims& adviseof menuAdvise ofpaperworkmethodReadProlinkAdd asilvervehicleLog outon timeCodeyourTimecardWorka fulldayAdvise oflate/NSFfeeOffer &CodeHHVAdvise ofRenewalPaymentAnswer"Smartie"QuestionCompletea policyreviewWalkcallerthroughOLSEmailPHAinfo tocallerGo overLoyaltyBenefitsCompleteSARworkEmailBeverly aTop 3InitiativeTakeSONLHelp aco-workerOfferPIF billplanOfferCSDDReadyouremailsTalk tocallerabout gaspricesLog inon timeTransferto Claims& adviseof menuAdvise ofpaperworkmethodReadProlinkAdd asilvervehicleLog outon timeCodeyourTimecardWorka fulldayAdvise oflate/NSFfeeOffer &CodeHHVAdvise ofRenewalPaymentAnswer"Smartie"QuestionCompletea policyreviewWalkcallerthroughOLSEmailPHAinfo tocallerGo overLoyaltyBenefits

January Week 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete SAR work
  2. Email Beverly a Top 3 Initiative
  3. Take SONL
  4. Help a co-worker
  5. Offer PIF bill plan
  6. Offer CSDD
  7. Read your emails
  8. Talk to caller about gas prices
  9. Log in on time
  10. Transfer to Claims & advise of menu
  11. Advise of paperwork method
  12. Read Prolink
  13. Add a silver vehicle
  14. Log out on time
  15. Code your Timecard
  16. Work a full day
  17. Advise of late/NSF fee
  18. Offer & Code HHV
  19. Advise of Renewal Payment
  20. Answer "Smartie" Question
  21. Complete a policy review
  22. Walk caller through OLS
  23. Email PHA info to caller
  24. Go over Loyalty Benefits