Companycalling inon theirown lineCallerdeclinesgiving theiremailaddressCaller asksagent whattheir "role" isat thecompanySchedulingwithGoogleCalendarCallergives 2phonenumbersCallerhangs upmid callCaller isrequestingfamily legalservicesex: divorce,custodyLandscapingCallAddress isoutside ofthe ServiceAreaCallerdeclinesto leave amessageCaller'sfirst namestarts with"F"Addressis outsideserviceareaAgentgives outpricingfrom the flyAgentcalling infor theirshiftAgent adds"SPANISHSPEAKER"to name fieldAgentsends anaddendumAgent useson call in thefly to helproute the callin scriptingCompanylocated inMaineCaller'semailaddress istheir first andlast nameCaller saystheinformationis "On File"MovingCompanyCallCompanysservice areatwo states ormoreCaller wantsan ETA fortechnicianarrivalCaller'slast namestateswith "Z"Companycalling inon theirown lineCallerdeclinesgiving theiremailaddressCaller asksagent whattheir "role" isat thecompanySchedulingwithGoogleCalendarCallergives 2phonenumbersCallerhangs upmid callCaller isrequestingfamily legalservicesex: divorce,custodyLandscapingCallAddress isoutside ofthe ServiceAreaCallerdeclinesto leave amessageCaller'sfirst namestarts with"F"Addressis outsideserviceareaAgentgives outpricingfrom the flyAgentcalling infor theirshiftAgent adds"SPANISHSPEAKER"to name fieldAgentsends anaddendumAgent useson call in thefly to helproute the callin scriptingCompanylocated inMaineCaller'semailaddress istheir first andlast nameCaller saystheinformationis "On File"MovingCompanyCallCompanysservice areatwo states ormoreCaller wantsan ETA fortechnicianarrivalCaller'slast namestateswith "Z"

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Company calling in on their own line
  2. Caller declines giving their email address
  3. Caller asks agent what their "role" is at the company
  4. Scheduling with Google Calendar
  5. Caller gives 2 phone numbers
  6. Caller hangs up mid call
  7. Caller is requesting family legal services ex: divorce, custody
  8. Landscaping Call
  9. Address is outside of the Service Area
  10. Caller declines to leave a message
  11. Caller's first name starts with "F"
  12. Address is outside service area
  13. Agent gives out pricing from the fly
  14. Agent calling in for their shift
  15. Agent adds "SPANISH SPEAKER" to name field
  16. Agent sends an addendum
  17. Agent uses on call in the fly to help route the call in scripting
  18. Company located in Maine
  19. Caller's email address is their first and last name
  20. Caller says the information is "On File"
  21. Moving Company Call
  22. Companys service area two states or more
  23. Caller wants an ETA for technician arrival
  24. Caller's last name states with "Z"