Agent adds"SPANISHSPEAKER"to name fieldAddressis outsideserviceareaAgentsends anaddendumCaller'slast namestateswith "Z"Callergives 2phonenumbersCaller wantsan ETA fortechnicianarrivalAgentgives outpricingfrom the flyAgent useson call in thefly to helproute the callin scriptingCompanycalling inon theirown lineCaller'semailaddress istheir first andlast nameMovingCompanyCallCallerdeclinesgiving theiremailaddressCallerdeclinesto leave amessageSchedulingwithGoogleCalendarAgentcalling infor theirshiftCompanylocated inMaineCaller asksagent whattheir "role" isat thecompanyCaller isrequestingfamily legalservicesex: divorce,custodyCaller'sfirst namestarts with"F"LandscapingCallCallerhangs upmid callCompanysservice areatwo states ormoreCaller saystheinformationis "On File"Address isoutside ofthe ServiceAreaAgent adds"SPANISHSPEAKER"to name fieldAddressis outsideserviceareaAgentsends anaddendumCaller'slast namestateswith "Z"Callergives 2phonenumbersCaller wantsan ETA fortechnicianarrivalAgentgives outpricingfrom the flyAgent useson call in thefly to helproute the callin scriptingCompanycalling inon theirown lineCaller'semailaddress istheir first andlast nameMovingCompanyCallCallerdeclinesgiving theiremailaddressCallerdeclinesto leave amessageSchedulingwithGoogleCalendarAgentcalling infor theirshiftCompanylocated inMaineCaller asksagent whattheir "role" isat thecompanyCaller isrequestingfamily legalservicesex: divorce,custodyCaller'sfirst namestarts with"F"LandscapingCallCallerhangs upmid callCompanysservice areatwo states ormoreCaller saystheinformationis "On File"Address isoutside ofthe ServiceArea

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent adds "SPANISH SPEAKER" to name field
  2. Address is outside service area
  3. Agent sends an addendum
  4. Caller's last name states with "Z"
  5. Caller gives 2 phone numbers
  6. Caller wants an ETA for technician arrival
  7. Agent gives out pricing from the fly
  8. Agent uses on call in the fly to help route the call in scripting
  9. Company calling in on their own line
  10. Caller's email address is their first and last name
  11. Moving Company Call
  12. Caller declines giving their email address
  13. Caller declines to leave a message
  14. Scheduling with Google Calendar
  15. Agent calling in for their shift
  16. Company located in Maine
  17. Caller asks agent what their "role" is at the company
  18. Caller is requesting family legal services ex: divorce, custody
  19. Caller's first name starts with "F"
  20. Landscaping Call
  21. Caller hangs up mid call
  22. Companys service area two states or more
  23. Caller says the information is "On File"
  24. Address is outside of the Service Area