Agent adds"SPANISHSPEAKER"to name fieldAgentgives outpricingfrom the flyCallerdeclinesgiving theiremailaddressCaller isrequestingfamily legalservicesex: divorce,custodyCallerdeclinesto leave amessageCallerhangs upmid callCaller asksagent whattheir "role" isat thecompanyCompanylocated inMaineAgent useson call in thefly to helproute the callin scriptingCompanysservice areatwo states ormoreCaller'semailaddress istheir first andlast nameCaller saystheinformationis "On File"Agentsends anaddendumCaller'sfirst namestarts with"F"MovingCompanyCallLandscapingCallAddressis outsideserviceareaCaller'slast namestateswith "Z"Address isoutside ofthe ServiceAreaCaller wantsan ETA fortechnicianarrivalSchedulingwithGoogleCalendarCompanycalling inon theirown lineAgentcalling infor theirshiftCallergives 2phonenumbersAgent adds"SPANISHSPEAKER"to name fieldAgentgives outpricingfrom the flyCallerdeclinesgiving theiremailaddressCaller isrequestingfamily legalservicesex: divorce,custodyCallerdeclinesto leave amessageCallerhangs upmid callCaller asksagent whattheir "role" isat thecompanyCompanylocated inMaineAgent useson call in thefly to helproute the callin scriptingCompanysservice areatwo states ormoreCaller'semailaddress istheir first andlast nameCaller saystheinformationis "On File"Agentsends anaddendumCaller'sfirst namestarts with"F"MovingCompanyCallLandscapingCallAddressis outsideserviceareaCaller'slast namestateswith "Z"Address isoutside ofthe ServiceAreaCaller wantsan ETA fortechnicianarrivalSchedulingwithGoogleCalendarCompanycalling inon theirown lineAgentcalling infor theirshiftCallergives 2phonenumbers

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent adds "SPANISH SPEAKER" to name field
  2. Agent gives out pricing from the fly
  3. Caller declines giving their email address
  4. Caller is requesting family legal services ex: divorce, custody
  5. Caller declines to leave a message
  6. Caller hangs up mid call
  7. Caller asks agent what their "role" is at the company
  8. Company located in Maine
  9. Agent uses on call in the fly to help route the call in scripting
  10. Companys service area two states or more
  11. Caller's email address is their first and last name
  12. Caller says the information is "On File"
  13. Agent sends an addendum
  14. Caller's first name starts with "F"
  15. Moving Company Call
  16. Landscaping Call
  17. Address is outside service area
  18. Caller's last name states with "Z"
  19. Address is outside of the Service Area
  20. Caller wants an ETA for technician arrival
  21. Scheduling with Google Calendar
  22. Company calling in on their own line
  23. Agent calling in for their shift
  24. Caller gives 2 phone numbers