Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller declines giving their email address
2. Agent uses on call in the fly to help route the call in scripting
3. Company calling in on their own line
4. Agent calling in for their shift
5. Agent sends an addendum
6. Caller says the information is "On File"
7. Scheduling with Google Calendar
8. Agent adds "SPANISH SPEAKER" to name field
9. Caller's email address is their first and last name
10. Moving Company Call
11. Caller is requesting family legal services ex: divorce, custody
12. Caller asks agent what their "role" is at the company
13. Address is outside service area
14. Caller's first name starts with "F"
15. Caller hangs up mid call
16. Caller gives 2 phone numbers
17. Company located in Maine
18. Agent gives out pricing from the fly
19. Companys service area two states or more
20. Address is outside of the Service Area
21. Landscaping Call
22. Caller wants an ETA for technician arrival
23. Caller declines to leave a message
24. Caller's last name states with "Z"