Callerdeclinesgiving theiremailaddressCallerhangs upmid callAddressis outsideserviceareaCaller saystheinformationis "On File"MovingCompanyCallCallergives 2phonenumbersAgent useson call in thefly to helproute the callin scriptingAgent adds"SPANISHSPEAKER"to name fieldCompanylocated inMaineCaller'sfirst namestarts with"F"Agentsends anaddendumLandscapingCallCallerdeclinesto leave amessageAgentgives outpricingfrom the flyCaller isrequestingfamily legalservicesex: divorce,custodyCaller'semailaddress istheir first andlast nameCaller'slast namestateswith "Z"Companysservice areatwo states ormoreCaller asksagent whattheir "role" isat thecompanySchedulingwithGoogleCalendarAgentcalling infor theirshiftCompanycalling inon theirown lineCaller wantsan ETA fortechnicianarrivalAddress isoutside ofthe ServiceAreaCallerdeclinesgiving theiremailaddressCallerhangs upmid callAddressis outsideserviceareaCaller saystheinformationis "On File"MovingCompanyCallCallergives 2phonenumbersAgent useson call in thefly to helproute the callin scriptingAgent adds"SPANISHSPEAKER"to name fieldCompanylocated inMaineCaller'sfirst namestarts with"F"Agentsends anaddendumLandscapingCallCallerdeclinesto leave amessageAgentgives outpricingfrom the flyCaller isrequestingfamily legalservicesex: divorce,custodyCaller'semailaddress istheir first andlast nameCaller'slast namestateswith "Z"Companysservice areatwo states ormoreCaller asksagent whattheir "role" isat thecompanySchedulingwithGoogleCalendarAgentcalling infor theirshiftCompanycalling inon theirown lineCaller wantsan ETA fortechnicianarrivalAddress isoutside ofthe ServiceArea

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller declines giving their email address
  2. Caller hangs up mid call
  3. Address is outside service area
  4. Caller says the information is "On File"
  5. Moving Company Call
  6. Caller gives 2 phone numbers
  7. Agent uses on call in the fly to help route the call in scripting
  8. Agent adds "SPANISH SPEAKER" to name field
  9. Company located in Maine
  10. Caller's first name starts with "F"
  11. Agent sends an addendum
  12. Landscaping Call
  13. Caller declines to leave a message
  14. Agent gives out pricing from the fly
  15. Caller is requesting family legal services ex: divorce, custody
  16. Caller's email address is their first and last name
  17. Caller's last name states with "Z"
  18. Companys service area two states or more
  19. Caller asks agent what their "role" is at the company
  20. Scheduling with Google Calendar
  21. Agent calling in for their shift
  22. Company calling in on their own line
  23. Caller wants an ETA for technician arrival
  24. Address is outside of the Service Area