Addressis outsideserviceareaAddress isoutside ofthe ServiceAreaCallergives 2phonenumbersCaller isrequestingfamily legalservicesex: divorce,custodyAgent adds"SPANISHSPEAKER"to name fieldCaller wantsan ETA fortechnicianarrivalCallerdeclinesto leave amessageAgent useson call in thefly to helproute the callin scriptingCallerdeclinesgiving theiremailaddressMovingCompanyCallCompanysservice areatwo states ormoreCompanylocated inMaineCompanycalling inon theirown lineCaller'slast namestateswith "Z"Agentcalling infor theirshiftCaller saystheinformationis "On File"Callerhangs upmid callLandscapingCallCaller asksagent whattheir "role" isat thecompanyCaller'sfirst namestarts with"F"Caller'semailaddress istheir first andlast nameAgentgives outpricingfrom the flySchedulingwithGoogleCalendarAgentsends anaddendumAddressis outsideserviceareaAddress isoutside ofthe ServiceAreaCallergives 2phonenumbersCaller isrequestingfamily legalservicesex: divorce,custodyAgent adds"SPANISHSPEAKER"to name fieldCaller wantsan ETA fortechnicianarrivalCallerdeclinesto leave amessageAgent useson call in thefly to helproute the callin scriptingCallerdeclinesgiving theiremailaddressMovingCompanyCallCompanysservice areatwo states ormoreCompanylocated inMaineCompanycalling inon theirown lineCaller'slast namestateswith "Z"Agentcalling infor theirshiftCaller saystheinformationis "On File"Callerhangs upmid callLandscapingCallCaller asksagent whattheir "role" isat thecompanyCaller'sfirst namestarts with"F"Caller'semailaddress istheir first andlast nameAgentgives outpricingfrom the flySchedulingwithGoogleCalendarAgentsends anaddendum

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address is outside service area
  2. Address is outside of the Service Area
  3. Caller gives 2 phone numbers
  4. Caller is requesting family legal services ex: divorce, custody
  5. Agent adds "SPANISH SPEAKER" to name field
  6. Caller wants an ETA for technician arrival
  7. Caller declines to leave a message
  8. Agent uses on call in the fly to help route the call in scripting
  9. Caller declines giving their email address
  10. Moving Company Call
  11. Companys service area two states or more
  12. Company located in Maine
  13. Company calling in on their own line
  14. Caller's last name states with "Z"
  15. Agent calling in for their shift
  16. Caller says the information is "On File"
  17. Caller hangs up mid call
  18. Landscaping Call
  19. Caller asks agent what their "role" is at the company
  20. Caller's first name starts with "F"
  21. Caller's email address is their first and last name
  22. Agent gives out pricing from the fly
  23. Scheduling with Google Calendar
  24. Agent sends an addendum