Caller saystheinformationis "On File"Agent useson call in thefly to helproute the callin scriptingCompanysservice areatwo states ormoreCaller wantsan ETA fortechnicianarrivalCallerhangs upmid callAddressis outsideserviceareaCompanylocated inMaineCaller'sfirst namestarts with"F"Agentsends anaddendumCallerdeclinesgiving theiremailaddressMovingCompanyCallCaller isrequestingfamily legalservicesex: divorce,custodySchedulingwithGoogleCalendarAgent adds"SPANISHSPEAKER"to name fieldAgentcalling infor theirshiftAddress isoutside ofthe ServiceAreaAgentgives outpricingfrom the flyLandscapingCallCaller'slast namestateswith "Z"Callerdeclinesto leave amessageCallergives 2phonenumbersCaller asksagent whattheir "role" isat thecompanyCompanycalling inon theirown lineCaller'semailaddress istheir first andlast nameCaller saystheinformationis "On File"Agent useson call in thefly to helproute the callin scriptingCompanysservice areatwo states ormoreCaller wantsan ETA fortechnicianarrivalCallerhangs upmid callAddressis outsideserviceareaCompanylocated inMaineCaller'sfirst namestarts with"F"Agentsends anaddendumCallerdeclinesgiving theiremailaddressMovingCompanyCallCaller isrequestingfamily legalservicesex: divorce,custodySchedulingwithGoogleCalendarAgent adds"SPANISHSPEAKER"to name fieldAgentcalling infor theirshiftAddress isoutside ofthe ServiceAreaAgentgives outpricingfrom the flyLandscapingCallCaller'slast namestateswith "Z"Callerdeclinesto leave amessageCallergives 2phonenumbersCaller asksagent whattheir "role" isat thecompanyCompanycalling inon theirown lineCaller'semailaddress istheir first andlast name

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller says the information is "On File"
  2. Agent uses on call in the fly to help route the call in scripting
  3. Companys service area two states or more
  4. Caller wants an ETA for technician arrival
  5. Caller hangs up mid call
  6. Address is outside service area
  7. Company located in Maine
  8. Caller's first name starts with "F"
  9. Agent sends an addendum
  10. Caller declines giving their email address
  11. Moving Company Call
  12. Caller is requesting family legal services ex: divorce, custody
  13. Scheduling with Google Calendar
  14. Agent adds "SPANISH SPEAKER" to name field
  15. Agent calling in for their shift
  16. Address is outside of the Service Area
  17. Agent gives out pricing from the fly
  18. Landscaping Call
  19. Caller's last name states with "Z"
  20. Caller declines to leave a message
  21. Caller gives 2 phone numbers
  22. Caller asks agent what their "role" is at the company
  23. Company calling in on their own line
  24. Caller's email address is their first and last name