Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller declines to leave a message
2. Caller asks agent what their "role" is at the company
3. Agent uses on call in the fly to help route the call in scripting
4. Caller is requesting family legal services ex: divorce, custody
5. Scheduling with Google Calendar
6. Caller hangs up mid call
7. Caller says the information is "On File"
8. Agent gives out pricing from the fly
9. Caller wants an ETA for technician arrival
10. Caller's last name states with "Z"
11. Company calling in on their own line
12. Address is outside of the Service Area
13. Landscaping Call
14. Agent adds "SPANISH SPEAKER" to name field
15. Caller's email address is their first and last name
16. Company located in Maine
17. Agent calling in for their shift
18. Caller gives 2 phone numbers
19. Caller's first name starts with "F"
20. Moving Company Call
21. Caller declines giving their email address
22. Companys service area two states or more
23. Address is outside service area
24. Agent sends an addendum