Callerdeclinesgiving theiremailaddressAgent useson call in thefly to helproute the callin scriptingCompanycalling inon theirown lineAgentcalling infor theirshiftAgentsends anaddendumCaller saystheinformationis "On File"SchedulingwithGoogleCalendarAgent adds"SPANISHSPEAKER"to name fieldCaller'semailaddress istheir first andlast nameMovingCompanyCallCaller isrequestingfamily legalservicesex: divorce,custodyCaller asksagent whattheir "role" isat thecompanyAddressis outsideserviceareaCaller'sfirst namestarts with"F"Callerhangs upmid callCallergives 2phonenumbersCompanylocated inMaineAgentgives outpricingfrom the flyCompanysservice areatwo states ormoreAddress isoutside ofthe ServiceAreaLandscapingCallCaller wantsan ETA fortechnicianarrivalCallerdeclinesto leave amessageCaller'slast namestateswith "Z"Callerdeclinesgiving theiremailaddressAgent useson call in thefly to helproute the callin scriptingCompanycalling inon theirown lineAgentcalling infor theirshiftAgentsends anaddendumCaller saystheinformationis "On File"SchedulingwithGoogleCalendarAgent adds"SPANISHSPEAKER"to name fieldCaller'semailaddress istheir first andlast nameMovingCompanyCallCaller isrequestingfamily legalservicesex: divorce,custodyCaller asksagent whattheir "role" isat thecompanyAddressis outsideserviceareaCaller'sfirst namestarts with"F"Callerhangs upmid callCallergives 2phonenumbersCompanylocated inMaineAgentgives outpricingfrom the flyCompanysservice areatwo states ormoreAddress isoutside ofthe ServiceAreaLandscapingCallCaller wantsan ETA fortechnicianarrivalCallerdeclinesto leave amessageCaller'slast namestateswith "Z"

Call Shadowing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller declines giving their email address
  2. Agent uses on call in the fly to help route the call in scripting
  3. Company calling in on their own line
  4. Agent calling in for their shift
  5. Agent sends an addendum
  6. Caller says the information is "On File"
  7. Scheduling with Google Calendar
  8. Agent adds "SPANISH SPEAKER" to name field
  9. Caller's email address is their first and last name
  10. Moving Company Call
  11. Caller is requesting family legal services ex: divorce, custody
  12. Caller asks agent what their "role" is at the company
  13. Address is outside service area
  14. Caller's first name starts with "F"
  15. Caller hangs up mid call
  16. Caller gives 2 phone numbers
  17. Company located in Maine
  18. Agent gives out pricing from the fly
  19. Companys service area two states or more
  20. Address is outside of the Service Area
  21. Landscaping Call
  22. Caller wants an ETA for technician arrival
  23. Caller declines to leave a message
  24. Caller's last name states with "Z"