Groupdidn't paytheir billCan youpull mycensus?ACAQuestionQuotingQuestionName/DOBCorrectionPre-SaleQuestionID CardRequestCallfrom aGroupProviderSearchRequestIndividualCallRX DrugSearchRequestClaimQuestion6095/60961094/1095ReportingQuestionsU/WQuestion"I don'tknow whomy SalesRep is..."Receivedapplication(s)to send tocarrierWaitingPeriodQuestionOn Holdwith thecarrier 5+minsCan youget myrenewal(s)?Tax Creditand/orSubsidy?LargeGroupQuestionWorkCompcallCan mygroup stayGM?RushLoadRequestGroupdidn't paytheir billCan youpull mycensus?ACAQuestionQuotingQuestionName/DOBCorrectionPre-SaleQuestionID CardRequestCallfrom aGroupProviderSearchRequestIndividualCallRX DrugSearchRequestClaimQuestion6095/60961094/1095ReportingQuestionsU/WQuestion"I don'tknow whomy SalesRep is..."Receivedapplication(s)to send tocarrierWaitingPeriodQuestionOn Holdwith thecarrier 5+minsCan youget myrenewal(s)?Tax Creditand/orSubsidy?LargeGroupQuestionWorkCompcallCan mygroup stayGM?RushLoadRequest

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Group didn't pay their bill
  2. Can you pull my census?
  3. ACA Question
  4. Quoting Question
  5. Name/DOB Correction
  6. Pre-Sale Question
  7. ID Card Request
  8. Call from a Group
  9. Provider Search Request
  10. Individual Call
  11. RX Drug Search Request
  12. Claim Question
  13. 6095/6096 1094/1095 Reporting Questions
  14. U/W Question
  15. "I don't know who my Sales Rep is..."
  16. Received application(s) to send to carrier
  17. Waiting Period Question
  18. On Hold with the carrier 5+ mins
  19. Can you get my renewal(s)?
  20. Tax Credit and/or Subsidy?
  21. Large Group Question
  22. Work Comp call
  23. Can my group stay GM?
  24. Rush Load Request