"I don'tknow whomy SalesRep is..."RX DrugSearchRequestQuotingQuestionWorkCompcall6095/60961094/1095ReportingQuestionsTax Creditand/orSubsidy?Name/DOBCorrectionReceivedapplication(s)to send tocarrierClaimQuestionGroupdidn't paytheir billCan youget myrenewal(s)?WaitingPeriodQuestionLargeGroupQuestionACAQuestionRushLoadRequestID CardRequestOn Holdwith thecarrier 5+minsCallfrom aGroupPre-SaleQuestionIndividualCallCan youpull mycensus?ProviderSearchRequestCan mygroup stayGM?U/WQuestion"I don'tknow whomy SalesRep is..."RX DrugSearchRequestQuotingQuestionWorkCompcall6095/60961094/1095ReportingQuestionsTax Creditand/orSubsidy?Name/DOBCorrectionReceivedapplication(s)to send tocarrierClaimQuestionGroupdidn't paytheir billCan youget myrenewal(s)?WaitingPeriodQuestionLargeGroupQuestionACAQuestionRushLoadRequestID CardRequestOn Holdwith thecarrier 5+minsCallfrom aGroupPre-SaleQuestionIndividualCallCan youpull mycensus?ProviderSearchRequestCan mygroup stayGM?U/WQuestion

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I don't know who my Sales Rep is..."
  2. RX Drug Search Request
  3. Quoting Question
  4. Work Comp call
  5. 6095/6096 1094/1095 Reporting Questions
  6. Tax Credit and/or Subsidy?
  7. Name/DOB Correction
  8. Received application(s) to send to carrier
  9. Claim Question
  10. Group didn't pay their bill
  11. Can you get my renewal(s)?
  12. Waiting Period Question
  13. Large Group Question
  14. ACA Question
  15. Rush Load Request
  16. ID Card Request
  17. On Hold with the carrier 5+ mins
  18. Call from a Group
  19. Pre-Sale Question
  20. Individual Call
  21. Can you pull my census?
  22. Provider Search Request
  23. Can my group stay GM?
  24. U/W Question