Can youget myrenewal(s)?RX DrugSearchRequestOn Holdwith thecarrier 5+minsIndividualCall"I don'tknow whomy SalesRep is..."Groupdidn't paytheir billCallfrom aGroupTax Creditand/orSubsidy?QuotingQuestionReceivedapplication(s)to send tocarrierClaimQuestionName/DOBCorrectionLargeGroupQuestionU/WQuestionWaitingPeriodQuestionID CardRequestWorkCompcall6095/60961094/1095ReportingQuestionsACAQuestionRushLoadRequestCan youpull mycensus?ProviderSearchRequestPre-SaleQuestionCan mygroup stayGM?Can youget myrenewal(s)?RX DrugSearchRequestOn Holdwith thecarrier 5+minsIndividualCall"I don'tknow whomy SalesRep is..."Groupdidn't paytheir billCallfrom aGroupTax Creditand/orSubsidy?QuotingQuestionReceivedapplication(s)to send tocarrierClaimQuestionName/DOBCorrectionLargeGroupQuestionU/WQuestionWaitingPeriodQuestionID CardRequestWorkCompcall6095/60961094/1095ReportingQuestionsACAQuestionRushLoadRequestCan youpull mycensus?ProviderSearchRequestPre-SaleQuestionCan mygroup stayGM?

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you get my renewal(s)?
  2. RX Drug Search Request
  3. On Hold with the carrier 5+ mins
  4. Individual Call
  5. "I don't know who my Sales Rep is..."
  6. Group didn't pay their bill
  7. Call from a Group
  8. Tax Credit and/or Subsidy?
  9. Quoting Question
  10. Received application(s) to send to carrier
  11. Claim Question
  12. Name/DOB Correction
  13. Large Group Question
  14. U/W Question
  15. Waiting Period Question
  16. ID Card Request
  17. Work Comp call
  18. 6095/6096 1094/1095 Reporting Questions
  19. ACA Question
  20. Rush Load Request
  21. Can you pull my census?
  22. Provider Search Request
  23. Pre-Sale Question
  24. Can my group stay GM?