ProviderSearchRequestTax Creditand/orSubsidy?RX DrugSearchRequestCan youpull mycensus?U/WQuestionName/DOBCorrectionQuotingQuestionRushLoadRequest6095/60961094/1095ReportingQuestionsIndividualCallACAQuestionID CardRequestReceivedapplication(s)to send tocarrierLargeGroupQuestionClaimQuestionGroupdidn't paytheir billWorkCompcallWaitingPeriodQuestion"I don'tknow whomy SalesRep is..."Pre-SaleQuestionCan youget myrenewal(s)?Callfrom aGroupCan mygroup stayGM?On Holdwith thecarrier 5+minsProviderSearchRequestTax Creditand/orSubsidy?RX DrugSearchRequestCan youpull mycensus?U/WQuestionName/DOBCorrectionQuotingQuestionRushLoadRequest6095/60961094/1095ReportingQuestionsIndividualCallACAQuestionID CardRequestReceivedapplication(s)to send tocarrierLargeGroupQuestionClaimQuestionGroupdidn't paytheir billWorkCompcallWaitingPeriodQuestion"I don'tknow whomy SalesRep is..."Pre-SaleQuestionCan youget myrenewal(s)?Callfrom aGroupCan mygroup stayGM?On Holdwith thecarrier 5+mins

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provider Search Request
  2. Tax Credit and/or Subsidy?
  3. RX Drug Search Request
  4. Can you pull my census?
  5. U/W Question
  6. Name/DOB Correction
  7. Quoting Question
  8. Rush Load Request
  9. 6095/6096 1094/1095 Reporting Questions
  10. Individual Call
  11. ACA Question
  12. ID Card Request
  13. Received application(s) to send to carrier
  14. Large Group Question
  15. Claim Question
  16. Group didn't pay their bill
  17. Work Comp call
  18. Waiting Period Question
  19. "I don't know who my Sales Rep is..."
  20. Pre-Sale Question
  21. Can you get my renewal(s)?
  22. Call from a Group
  23. Can my group stay GM?
  24. On Hold with the carrier 5+ mins