U/WQuestionACAQuestionQuotingQuestionName/DOBCorrectionProviderSearchRequestWaitingPeriodQuestionCan youget myrenewal(s)?IndividualCallID CardRequestClaimQuestionGroupdidn't paytheir billPre-SaleQuestionOn Holdwith thecarrier 5+minsRX DrugSearchRequestCallfrom aGroupLargeGroupQuestionRushLoadRequestCan mygroup stayGM?Can youpull mycensus?WorkCompcall6095/60961094/1095ReportingQuestions"I don'tknow whomy SalesRep is..."Tax Creditand/orSubsidy?Receivedapplication(s)to send tocarrierU/WQuestionACAQuestionQuotingQuestionName/DOBCorrectionProviderSearchRequestWaitingPeriodQuestionCan youget myrenewal(s)?IndividualCallID CardRequestClaimQuestionGroupdidn't paytheir billPre-SaleQuestionOn Holdwith thecarrier 5+minsRX DrugSearchRequestCallfrom aGroupLargeGroupQuestionRushLoadRequestCan mygroup stayGM?Can youpull mycensus?WorkCompcall6095/60961094/1095ReportingQuestions"I don'tknow whomy SalesRep is..."Tax Creditand/orSubsidy?Receivedapplication(s)to send tocarrier

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. U/W Question
  2. ACA Question
  3. Quoting Question
  4. Name/DOB Correction
  5. Provider Search Request
  6. Waiting Period Question
  7. Can you get my renewal(s)?
  8. Individual Call
  9. ID Card Request
  10. Claim Question
  11. Group didn't pay their bill
  12. Pre-Sale Question
  13. On Hold with the carrier 5+ mins
  14. RX Drug Search Request
  15. Call from a Group
  16. Large Group Question
  17. Rush Load Request
  18. Can my group stay GM?
  19. Can you pull my census?
  20. Work Comp call
  21. 6095/6096 1094/1095 Reporting Questions
  22. "I don't know who my Sales Rep is..."
  23. Tax Credit and/or Subsidy?
  24. Received application(s) to send to carrier