RX DrugSearchRequestRushLoadRequestReceivedapplication(s)to send tocarrierProviderSearchRequestPre-SaleQuestion"I don'tknow whomy SalesRep is..."QuotingQuestionWorkCompcallTax Creditand/orSubsidy?LargeGroupQuestionWaitingPeriodQuestionCan youget myrenewal(s)?6095/60961094/1095ReportingQuestionsIndividualCallU/WQuestionClaimQuestionGroupdidn't paytheir billCan mygroup stayGM?Name/DOBCorrectionACAQuestionCan youpull mycensus?Callfrom aGroupOn Holdwith thecarrier 5+minsID CardRequestRX DrugSearchRequestRushLoadRequestReceivedapplication(s)to send tocarrierProviderSearchRequestPre-SaleQuestion"I don'tknow whomy SalesRep is..."QuotingQuestionWorkCompcallTax Creditand/orSubsidy?LargeGroupQuestionWaitingPeriodQuestionCan youget myrenewal(s)?6095/60961094/1095ReportingQuestionsIndividualCallU/WQuestionClaimQuestionGroupdidn't paytheir billCan mygroup stayGM?Name/DOBCorrectionACAQuestionCan youpull mycensus?Callfrom aGroupOn Holdwith thecarrier 5+minsID CardRequest

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RX Drug Search Request
  2. Rush Load Request
  3. Received application(s) to send to carrier
  4. Provider Search Request
  5. Pre-Sale Question
  6. "I don't know who my Sales Rep is..."
  7. Quoting Question
  8. Work Comp call
  9. Tax Credit and/or Subsidy?
  10. Large Group Question
  11. Waiting Period Question
  12. Can you get my renewal(s)?
  13. 6095/6096 1094/1095 Reporting Questions
  14. Individual Call
  15. U/W Question
  16. Claim Question
  17. Group didn't pay their bill
  18. Can my group stay GM?
  19. Name/DOB Correction
  20. ACA Question
  21. Can you pull my census?
  22. Call from a Group
  23. On Hold with the carrier 5+ mins
  24. ID Card Request