LargeGroupQuestionQuotingQuestionCan mygroup stayGM?ClaimQuestionRushLoadRequestWaitingPeriodQuestionReceivedapplication(s)to send tocarrier6095/60961094/1095ReportingQuestionsACAQuestionName/DOBCorrectionPre-SaleQuestionCan youget myrenewal(s)?Tax Creditand/orSubsidy?ID CardRequestOn Holdwith thecarrier 5+mins"I don'tknow whomy SalesRep is..."IndividualCallCan youpull mycensus?ProviderSearchRequestRX DrugSearchRequestU/WQuestionCallfrom aGroupGroupdidn't paytheir billWorkCompcallLargeGroupQuestionQuotingQuestionCan mygroup stayGM?ClaimQuestionRushLoadRequestWaitingPeriodQuestionReceivedapplication(s)to send tocarrier6095/60961094/1095ReportingQuestionsACAQuestionName/DOBCorrectionPre-SaleQuestionCan youget myrenewal(s)?Tax Creditand/orSubsidy?ID CardRequestOn Holdwith thecarrier 5+mins"I don'tknow whomy SalesRep is..."IndividualCallCan youpull mycensus?ProviderSearchRequestRX DrugSearchRequestU/WQuestionCallfrom aGroupGroupdidn't paytheir billWorkCompcall

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Large Group Question
  2. Quoting Question
  3. Can my group stay GM?
  4. Claim Question
  5. Rush Load Request
  6. Waiting Period Question
  7. Received application(s) to send to carrier
  8. 6095/6096 1094/1095 Reporting Questions
  9. ACA Question
  10. Name/DOB Correction
  11. Pre-Sale Question
  12. Can you get my renewal(s)?
  13. Tax Credit and/or Subsidy?
  14. ID Card Request
  15. On Hold with the carrier 5+ mins
  16. "I don't know who my Sales Rep is..."
  17. Individual Call
  18. Can you pull my census?
  19. Provider Search Request
  20. RX Drug Search Request
  21. U/W Question
  22. Call from a Group
  23. Group didn't pay their bill
  24. Work Comp call