ACAQuestionLargeGroupQuestionWaitingPeriodQuestionCan mygroup stayGM?6095/60961094/1095ReportingQuestionsClaimQuestionCallfrom aGroupCan youpull mycensus?RX DrugSearchRequestCan youget myrenewal(s)?Pre-SaleQuestionGroupdidn't paytheir billQuotingQuestionIndividualCallName/DOBCorrectionReceivedapplication(s)to send tocarrierProviderSearchRequestOn Holdwith thecarrier 5+minsWorkCompcallU/WQuestionID CardRequest"I don'tknow whomy SalesRep is..."Tax Creditand/orSubsidy?RushLoadRequestACAQuestionLargeGroupQuestionWaitingPeriodQuestionCan mygroup stayGM?6095/60961094/1095ReportingQuestionsClaimQuestionCallfrom aGroupCan youpull mycensus?RX DrugSearchRequestCan youget myrenewal(s)?Pre-SaleQuestionGroupdidn't paytheir billQuotingQuestionIndividualCallName/DOBCorrectionReceivedapplication(s)to send tocarrierProviderSearchRequestOn Holdwith thecarrier 5+minsWorkCompcallU/WQuestionID CardRequest"I don'tknow whomy SalesRep is..."Tax Creditand/orSubsidy?RushLoadRequest

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACA Question
  2. Large Group Question
  3. Waiting Period Question
  4. Can my group stay GM?
  5. 6095/6096 1094/1095 Reporting Questions
  6. Claim Question
  7. Call from a Group
  8. Can you pull my census?
  9. RX Drug Search Request
  10. Can you get my renewal(s)?
  11. Pre-Sale Question
  12. Group didn't pay their bill
  13. Quoting Question
  14. Individual Call
  15. Name/DOB Correction
  16. Received application(s) to send to carrier
  17. Provider Search Request
  18. On Hold with the carrier 5+ mins
  19. Work Comp call
  20. U/W Question
  21. ID Card Request
  22. "I don't know who my Sales Rep is..."
  23. Tax Credit and/or Subsidy?
  24. Rush Load Request