WorkCompcallReceivedapplication(s)to send tocarrierIndividualCallGroupdidn't paytheir bill6095/60961094/1095ReportingQuestionsWaitingPeriodQuestionRushLoadRequestPre-SaleQuestionClaimQuestionQuotingQuestionProviderSearchRequestLargeGroupQuestionU/WQuestionTax Creditand/orSubsidy?ID CardRequest"I don'tknow whomy SalesRep is..."ACAQuestionName/DOBCorrectionRX DrugSearchRequestOn Holdwith thecarrier 5+minsCallfrom aGroupCan youpull mycensus?Can youget myrenewal(s)?Can mygroup stayGM?WorkCompcallReceivedapplication(s)to send tocarrierIndividualCallGroupdidn't paytheir bill6095/60961094/1095ReportingQuestionsWaitingPeriodQuestionRushLoadRequestPre-SaleQuestionClaimQuestionQuotingQuestionProviderSearchRequestLargeGroupQuestionU/WQuestionTax Creditand/orSubsidy?ID CardRequest"I don'tknow whomy SalesRep is..."ACAQuestionName/DOBCorrectionRX DrugSearchRequestOn Holdwith thecarrier 5+minsCallfrom aGroupCan youpull mycensus?Can youget myrenewal(s)?Can mygroup stayGM?

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Comp call
  2. Received application(s) to send to carrier
  3. Individual Call
  4. Group didn't pay their bill
  5. 6095/6096 1094/1095 Reporting Questions
  6. Waiting Period Question
  7. Rush Load Request
  8. Pre-Sale Question
  9. Claim Question
  10. Quoting Question
  11. Provider Search Request
  12. Large Group Question
  13. U/W Question
  14. Tax Credit and/or Subsidy?
  15. ID Card Request
  16. "I don't know who my Sales Rep is..."
  17. ACA Question
  18. Name/DOB Correction
  19. RX Drug Search Request
  20. On Hold with the carrier 5+ mins
  21. Call from a Group
  22. Can you pull my census?
  23. Can you get my renewal(s)?
  24. Can my group stay GM?