WorkCompcallCan youget myrenewal(s)?Can youpull mycensus?ID CardRequestU/WQuestion6095/60961094/1095ReportingQuestionsCan mygroup stayGM?ClaimQuestionReceivedapplication(s)to send tocarrierIndividualCallPre-SaleQuestionWaitingPeriodQuestionProviderSearchRequestTax Creditand/orSubsidy?Callfrom aGroupRX DrugSearchRequest"I don'tknow whomy SalesRep is..."RushLoadRequestACAQuestionQuotingQuestionOn Holdwith thecarrier 5+minsName/DOBCorrectionGroupdidn't paytheir billLargeGroupQuestionWorkCompcallCan youget myrenewal(s)?Can youpull mycensus?ID CardRequestU/WQuestion6095/60961094/1095ReportingQuestionsCan mygroup stayGM?ClaimQuestionReceivedapplication(s)to send tocarrierIndividualCallPre-SaleQuestionWaitingPeriodQuestionProviderSearchRequestTax Creditand/orSubsidy?Callfrom aGroupRX DrugSearchRequest"I don'tknow whomy SalesRep is..."RushLoadRequestACAQuestionQuotingQuestionOn Holdwith thecarrier 5+minsName/DOBCorrectionGroupdidn't paytheir billLargeGroupQuestion

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work Comp call
  2. Can you get my renewal(s)?
  3. Can you pull my census?
  4. ID Card Request
  5. U/W Question
  6. 6095/6096 1094/1095 Reporting Questions
  7. Can my group stay GM?
  8. Claim Question
  9. Received application(s) to send to carrier
  10. Individual Call
  11. Pre-Sale Question
  12. Waiting Period Question
  13. Provider Search Request
  14. Tax Credit and/or Subsidy?
  15. Call from a Group
  16. RX Drug Search Request
  17. "I don't know who my Sales Rep is..."
  18. Rush Load Request
  19. ACA Question
  20. Quoting Question
  21. On Hold with the carrier 5+ mins
  22. Name/DOB Correction
  23. Group didn't pay their bill
  24. Large Group Question