IndividualCallProviderSearchRequestPre-SaleQuestionCan youpull mycensus?Tax Creditand/orSubsidy?WaitingPeriodQuestionU/WQuestionRushLoadRequestCallfrom aGroupLargeGroupQuestionReceivedapplication(s)to send tocarrierACAQuestion6095/60961094/1095ReportingQuestionsGroupdidn't paytheir billName/DOBCorrectionRX DrugSearchRequestCan mygroup stayGM?On Holdwith thecarrier 5+mins"I don'tknow whomy SalesRep is..."QuotingQuestionWorkCompcallClaimQuestionID CardRequestCan youget myrenewal(s)?IndividualCallProviderSearchRequestPre-SaleQuestionCan youpull mycensus?Tax Creditand/orSubsidy?WaitingPeriodQuestionU/WQuestionRushLoadRequestCallfrom aGroupLargeGroupQuestionReceivedapplication(s)to send tocarrierACAQuestion6095/60961094/1095ReportingQuestionsGroupdidn't paytheir billName/DOBCorrectionRX DrugSearchRequestCan mygroup stayGM?On Holdwith thecarrier 5+mins"I don'tknow whomy SalesRep is..."QuotingQuestionWorkCompcallClaimQuestionID CardRequestCan youget myrenewal(s)?

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Individual Call
  2. Provider Search Request
  3. Pre-Sale Question
  4. Can you pull my census?
  5. Tax Credit and/or Subsidy?
  6. Waiting Period Question
  7. U/W Question
  8. Rush Load Request
  9. Call from a Group
  10. Large Group Question
  11. Received application(s) to send to carrier
  12. ACA Question
  13. 6095/6096 1094/1095 Reporting Questions
  14. Group didn't pay their bill
  15. Name/DOB Correction
  16. RX Drug Search Request
  17. Can my group stay GM?
  18. On Hold with the carrier 5+ mins
  19. "I don't know who my Sales Rep is..."
  20. Quoting Question
  21. Work Comp call
  22. Claim Question
  23. ID Card Request
  24. Can you get my renewal(s)?