Roleplaythe scriptin front ofteam.Get theemailaddressBOOKTHECALLO/10bookedRoleplayapushbackwith BrentUpdate3-day callboardCONFIRMSPELLINGOF STREETNAMEOwner/TenantOvercome amaintenance"why so farout"RoleplaywithBrentHelp outa teammember.Stand up andsay Team,Togethereveryoneachieves more!ScheduleanelectricalcallSIMPLENAMEANDNUMBERScheduled3 O/10s inless thanan hour.Streetnamestarts withTCONFIRMSPELLING OFFIRST/AND ORLAST NAMECALLER'SNAMESTARTSWITHBSaved acustomerfromcancelling.Show apic of yourKid/petPricepushbackDeescalatedan upsetcustomer.A customer saysthey will callback.You overcome theobjection and bookthe customer.CALLER'SNAMESTARTSWITHMRoleplaythe scriptin front ofteam.Get theemailaddressBOOKTHECALLO/10bookedRoleplayapushbackwith BrentUpdate3-day callboardCONFIRMSPELLINGOF STREETNAMEOwner/TenantOvercome amaintenance"why so farout"RoleplaywithBrentHelp outa teammember.Stand up andsay Team,Togethereveryoneachieves more!ScheduleanelectricalcallSIMPLENAMEANDNUMBERScheduled3 O/10s inless thanan hour.Streetnamestarts withTCONFIRMSPELLING OFFIRST/AND ORLAST NAMECALLER'SNAMESTARTSWITHBSaved acustomerfromcancelling.Show apic of yourKid/petPricepushbackDeescalatedan upsetcustomer.A customer saysthey will callback.You overcome theobjection and bookthe customer.CALLER'SNAMESTARTSWITHM

~CALL CENTRE BINGO~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Roleplay the script in front of team.
  2. Get the email address
  3. BOOK THE CALL
  4. O/10 booked
  5. Roleplay a pushback with Brent
  6. Update 3-day call board
  7. CONFIRM SPELLING OF STREET NAME
  8. Owner/Tenant
  9. Overcome a maintenance "why so far out"
  10. Roleplay with Brent
  11. Help out a team member.
  12. Stand up and say Team, Together everyone achieves more!
  13. Schedule an electrical call
  14. SIMPLE NAME AND NUMBER
  15. Scheduled 3 O/10s in less than an hour.
  16. Street name starts with T
  17. CONFIRM SPELLING OF FIRST/AND OR LAST NAME
  18. CALLER'S NAME STARTS WITH B
  19. Saved a customer from cancelling.
  20. Show a pic of your Kid/pet
  21. Price pushback
  22. Deescalated an upset customer.
  23. A customer says they will callback. You overcome the objection and book the customer.
  24. CALLER'S NAME STARTS WITH M