Saved acustomerfromcancelling.Stand up andsay Team,Togethereveryoneachieves more!Overcome amaintenance"why so farout"RoleplaywithBrentO/10bookedBOOKTHECALLCONFIRMSPELLING OFFIRST/AND ORLAST NAMERoleplayapushbackwith BrentRoleplaythe scriptin front ofteam.Deescalatedan upsetcustomer.Scheduled3 O/10s inless thanan hour.A customer saysthey will callback.You overcome theobjection and bookthe customer.CALLER'SNAMESTARTSWITHBCALLER'SNAMESTARTSWITHMPricepushbackCONFIRMSPELLINGOF STREETNAMEStreetnamestarts withTGet theemailaddressScheduleanelectricalcallOwner/TenantUpdate3-day callboardShow apic of yourKid/petHelp outa teammember.SIMPLENAMEANDNUMBERSaved acustomerfromcancelling.Stand up andsay Team,Togethereveryoneachieves more!Overcome amaintenance"why so farout"RoleplaywithBrentO/10bookedBOOKTHECALLCONFIRMSPELLING OFFIRST/AND ORLAST NAMERoleplayapushbackwith BrentRoleplaythe scriptin front ofteam.Deescalatedan upsetcustomer.Scheduled3 O/10s inless thanan hour.A customer saysthey will callback.You overcome theobjection and bookthe customer.CALLER'SNAMESTARTSWITHBCALLER'SNAMESTARTSWITHMPricepushbackCONFIRMSPELLINGOF STREETNAMEStreetnamestarts withTGet theemailaddressScheduleanelectricalcallOwner/TenantUpdate3-day callboardShow apic of yourKid/petHelp outa teammember.SIMPLENAMEANDNUMBER

~CALL CENTRE BINGO~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Saved a customer from cancelling.
  2. Stand up and say Team, Together everyone achieves more!
  3. Overcome a maintenance "why so far out"
  4. Roleplay with Brent
  5. O/10 booked
  6. BOOK THE CALL
  7. CONFIRM SPELLING OF FIRST/AND OR LAST NAME
  8. Roleplay a pushback with Brent
  9. Roleplay the script in front of team.
  10. Deescalated an upset customer.
  11. Scheduled 3 O/10s in less than an hour.
  12. A customer says they will callback. You overcome the objection and book the customer.
  13. CALLER'S NAME STARTS WITH B
  14. CALLER'S NAME STARTS WITH M
  15. Price pushback
  16. CONFIRM SPELLING OF STREET NAME
  17. Street name starts with T
  18. Get the email address
  19. Schedule an electrical call
  20. Owner/Tenant
  21. Update 3-day call board
  22. Show a pic of your Kid/pet
  23. Help out a team member.
  24. SIMPLE NAME AND NUMBER