CONFIRMSPELLINGOF STREETNAMEOwner/TenantCONFIRMSPELLING OFFIRST/AND ORLAST NAMERoleplaywithBrentScheduleanelectricalcallSaved acustomerfromcancelling.A customer saysthey will callback.You overcome theobjection and bookthe customer.Show apic of yourKid/petStand up andsay Team,Togethereveryoneachieves more!BOOKTHECALLOvercome amaintenance"why so farout"Roleplaythe scriptin front ofteam.Help outa teammember.CALLER'SNAMESTARTSWITHMO/10bookedGet theemailaddressUpdate3-day callboardRoleplayapushbackwith BrentStreetnamestarts withTCALLER'SNAMESTARTSWITHBScheduled3 O/10s inless thanan hour.PricepushbackSIMPLENAMEANDNUMBERDeescalatedan upsetcustomer.CONFIRMSPELLINGOF STREETNAMEOwner/TenantCONFIRMSPELLING OFFIRST/AND ORLAST NAMERoleplaywithBrentScheduleanelectricalcallSaved acustomerfromcancelling.A customer saysthey will callback.You overcome theobjection and bookthe customer.Show apic of yourKid/petStand up andsay Team,Togethereveryoneachieves more!BOOKTHECALLOvercome amaintenance"why so farout"Roleplaythe scriptin front ofteam.Help outa teammember.CALLER'SNAMESTARTSWITHMO/10bookedGet theemailaddressUpdate3-day callboardRoleplayapushbackwith BrentStreetnamestarts withTCALLER'SNAMESTARTSWITHBScheduled3 O/10s inless thanan hour.PricepushbackSIMPLENAMEANDNUMBERDeescalatedan upsetcustomer.

~CALL CENTRE BINGO~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CONFIRM SPELLING OF STREET NAME
  2. Owner/Tenant
  3. CONFIRM SPELLING OF FIRST/AND OR LAST NAME
  4. Roleplay with Brent
  5. Schedule an electrical call
  6. Saved a customer from cancelling.
  7. A customer says they will callback. You overcome the objection and book the customer.
  8. Show a pic of your Kid/pet
  9. Stand up and say Team, Together everyone achieves more!
  10. BOOK THE CALL
  11. Overcome a maintenance "why so far out"
  12. Roleplay the script in front of team.
  13. Help out a team member.
  14. CALLER'S NAME STARTS WITH M
  15. O/10 booked
  16. Get the email address
  17. Update 3-day call board
  18. Roleplay a pushback with Brent
  19. Street name starts with T
  20. CALLER'S NAME STARTS WITH B
  21. Scheduled 3 O/10s in less than an hour.
  22. Price pushback
  23. SIMPLE NAME AND NUMBER
  24. Deescalated an upset customer.