Roleplaythe scriptin front ofteam.Streetnamestarts withTUpdate3-day callboardO/10bookedCONFIRMSPELLINGOF STREETNAMECALLER'SNAMESTARTSWITHMScheduleanelectricalcallBOOKTHECALLA customer saysthey will callback.You overcome theobjection and bookthe customer.Owner/TenantShow apic of yourKid/petScheduled3 O/10s inless thanan hour.Get theemailaddressHelp outa teammember.CALLER'SNAMESTARTSWITHBPricepushbackSaved acustomerfromcancelling.Stand up andsay Team,Togethereveryoneachieves more!Deescalatedan upsetcustomer.Overcome amaintenance"why so farout"RoleplaywithBrentRoleplayapushbackwith BrentCONFIRMSPELLING OFFIRST/AND ORLAST NAMESIMPLENAMEANDNUMBERRoleplaythe scriptin front ofteam.Streetnamestarts withTUpdate3-day callboardO/10bookedCONFIRMSPELLINGOF STREETNAMECALLER'SNAMESTARTSWITHMScheduleanelectricalcallBOOKTHECALLA customer saysthey will callback.You overcome theobjection and bookthe customer.Owner/TenantShow apic of yourKid/petScheduled3 O/10s inless thanan hour.Get theemailaddressHelp outa teammember.CALLER'SNAMESTARTSWITHBPricepushbackSaved acustomerfromcancelling.Stand up andsay Team,Togethereveryoneachieves more!Deescalatedan upsetcustomer.Overcome amaintenance"why so farout"RoleplaywithBrentRoleplayapushbackwith BrentCONFIRMSPELLING OFFIRST/AND ORLAST NAMESIMPLENAMEANDNUMBER

~CALL CENTRE BINGO~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Roleplay the script in front of team.
  2. Street name starts with T
  3. Update 3-day call board
  4. O/10 booked
  5. CONFIRM SPELLING OF STREET NAME
  6. CALLER'S NAME STARTS WITH M
  7. Schedule an electrical call
  8. BOOK THE CALL
  9. A customer says they will callback. You overcome the objection and book the customer.
  10. Owner/Tenant
  11. Show a pic of your Kid/pet
  12. Scheduled 3 O/10s in less than an hour.
  13. Get the email address
  14. Help out a team member.
  15. CALLER'S NAME STARTS WITH B
  16. Price pushback
  17. Saved a customer from cancelling.
  18. Stand up and say Team, Together everyone achieves more!
  19. Deescalated an upset customer.
  20. Overcome a maintenance "why so far out"
  21. Roleplay with Brent
  22. Roleplay a pushback with Brent
  23. CONFIRM SPELLING OF FIRST/AND OR LAST NAME
  24. SIMPLE NAME AND NUMBER