2HourPartnershipRecapEducateBrandedcloseEngagementSummarySummaryTransactional/RoboticAskQuestionsPositivewords andphrasesResourcesEmpathyActiveListeningWeand MeActiveListeningEmpathyUsecustomersnameAssesstheSituationDid weresolve allissues?RecapDid weresolve allissues?ResourcesRepairtheBrandAttentionto detailEmpowerEngagementCustomerJourneyAcknowledgementPartnershipKeep itDigitalRepairtheBrandOwnershipEmpowerThankyou2HourAttentionto detailAskQuestionsUnwarrantedTransferUsecustomersnameEducateCustomerJourneyAcknowledgementWeand MeKeep itDigital2HourPartnershipRecapEducateBrandedcloseEngagementSummarySummaryTransactional/RoboticAskQuestionsPositivewords andphrasesResourcesEmpathyActiveListeningWeand MeActiveListeningEmpathyUsecustomersnameAssesstheSituationDid weresolve allissues?RecapDid weresolve allissues?ResourcesRepairtheBrandAttentionto detailEmpowerEngagementCustomerJourneyAcknowledgementPartnershipKeep itDigitalRepairtheBrandOwnershipEmpowerThankyou2HourAttentionto detailAskQuestionsUnwarrantedTransferUsecustomersnameEducateCustomerJourneyAcknowledgementWeand MeKeep itDigital

One Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
  1. 2 Hour
  2. Partnership
  3. Recap
  4. Educate
  5. Branded close
  6. Engagement
  7. Summary
  8. Summary
  9. Transactional/Robotic
  10. Ask Questions
  11. Positive words and phrases
  12. Resources
  13. Empathy
  14. Active Listening
  15. We and Me
  16. Active Listening
  17. Empathy
  18. Use customers name
  19. Assess the Situation
  20. Did we resolve all issues?
  21. Recap
  22. Did we resolve all issues?
  23. Resources
  24. Repair the Brand
  25. Attention to detail
  26. Empower
  27. Engagement
  28. Customer Journey
  29. Acknowledgement
  30. Partnership
  31. Keep it Digital
  32. Repair the Brand
  33. Ownership
  34. Empower
  35. Thank you
  36. 2 Hour
  37. Attention to detail
  38. Ask Questions
  39. Unwarranted Transfer
  40. Use customers name
  41. Educate
  42. Customer Journey
  43. Acknowledgement
  44. We and Me
  45. Keep it Digital