“Someoneelse probablyneedsthis morethan me”Self-diagnosedClientbarelytelling youanythingNeed toescalate,TLs notrespondingWants helpnavigatingBBwebsitewon’t givedemographicsHas triednothingand all outof ideasAsks randomquestionsunrelated toMHThreatens toleave chat,stays onlineBeen intherapy for20 years,hasn’tworked“Areyou arobot”PrankchatterDoingsomethingelse whilechattingU16 andchattingfrom classwon’tengage inriskassessmentshuts downall yoursuggestions“I don’tknow”Wants usto fix theirentire lifeinternationalchatterClienttelling youtoo muchPHQrevealsno issuesSlowtyperGoingthrough abreak upLaurenBranson“Someoneelse probablyneedsthis morethan me”Self-diagnosedClientbarelytelling youanythingNeed toescalate,TLs notrespondingWants helpnavigatingBBwebsitewon’t givedemographicsHas triednothingand all outof ideasAsks randomquestionsunrelated toMHThreatens toleave chat,stays onlineBeen intherapy for20 years,hasn’tworked“Areyou arobot”PrankchatterDoingsomethingelse whilechattingU16 andchattingfrom classwon’tengage inriskassessmentshuts downall yoursuggestions“I don’tknow”Wants usto fix theirentire lifeinternationalchatterClienttelling youtoo muchPHQrevealsno issuesSlowtyperGoingthrough abreak upLaurenBranson

BB WEBCHAT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Someone else probably needs this more than me”
  2. Self-diagnosed
  3. Client barely telling you anything
  4. Need to escalate, TLs not responding
  5. Wants help navigating BB website
  6. won’t give demographics
  7. Has tried nothing and all out of ideas
  8. Asks random questions unrelated to MH
  9. Threatens to leave chat, stays online
  10. Been in therapy for 20 years, hasn’t worked
  11. “Are you a robot”
  12. Prank chatter
  13. Doing something else while chatting
  14. U16 and chatting from class
  15. won’t engage in risk assessment
  16. shuts down all your suggestions
  17. “I don’t know”
  18. Wants us to fix their entire life
  19. international chatter
  20. Client telling you too much
  21. PHQ reveals no issues
  22. Slow typer
  23. Going through a break up
  24. Lauren Branson