Memberpaying just intime beforeterming/appexpiresMembercomplainspremiumis too highMaking aone-timepayment andsetting upautopayMemberwants to paymedical bill –transfer toRBOTaking amonthlypayment fromsomeone otherthan thememberHelping amemberuse theIVRTrying tomake a binderpayment onan expiredappMember istermed fornonpaymentbut declinesreinstatementTaking apaymentviaecheckTaking a binderpayment fromsomeone otherthan thememberMaking aDirectbinderpaymentCardEasy isn’tworkingCalculatinga pro-ratedmonth'spremiumMember paidonline but ithasn’tposted to theaccount yetTaking apaymentvia creditcardMemberinquiringabout acheck theymailedUnlockingsomeone'saccount inePayMemberpayingtheir FinalBillMaking aone-timemonthlypayment!Member istermed fornonpay andpastreinstatementwindowSettingupautopayMaking anFFEbinderPaymentMaking abinderpayment andrequestingautopayUpdating theexpirationdate of acard on fileTaking areinstatementpayment fromsomeone otherthan thememberMemberpaying just intime beforeterming/appexpiresMembercomplainspremiumis too highMaking aone-timepayment andsetting upautopayMemberwants to paymedical bill –transfer toRBOTaking amonthlypayment fromsomeone otherthan thememberHelping amemberuse theIVRTrying tomake a binderpayment onan expiredappMember istermed fornonpaymentbut declinesreinstatementTaking apaymentviaecheckTaking a binderpayment fromsomeone otherthan thememberMaking aDirectbinderpaymentCardEasy isn’tworkingCalculatinga pro-ratedmonth'spremiumMember paidonline but ithasn’tposted to theaccount yetTaking apaymentvia creditcardMemberinquiringabout acheck theymailedUnlockingsomeone'saccount inePayMemberpayingtheir FinalBillMaking aone-timemonthlypayment!Member istermed fornonpay andpastreinstatementwindowSettingupautopayMaking anFFEbinderPaymentMaking abinderpayment andrequestingautopayUpdating theexpirationdate of acard on fileTaking areinstatementpayment fromsomeone otherthan themember

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member paying just in time before terming/app expires
  2. Member complains premium is too high
  3. Making a one-time payment and setting up autopay
  4. Member wants to pay medical bill – transfer to RBO
  5. Taking a monthly payment from someone other than the member
  6. Helping a member use the IVR
  7. Trying to make a binder payment on an expired app
  8. Member is termed for nonpayment but declines reinstatement
  9. Taking a payment via echeck
  10. Taking a binder payment from someone other than the member
  11. Making a Direct binder payment
  12. Card Easy isn’t working
  13. Calculating a pro-rated month's premium
  14. Member paid online but it hasn’t posted to the account yet
  15. Taking a payment via credit card
  16. Member inquiring about a check they mailed
  17. Unlocking someone's account in ePay
  18. Member paying their Final Bill
  19. Making a one-time monthly payment!
  20. Member is termed for nonpay and past reinstatement window
  21. Setting up autopay
  22. Making an FFE binder Payment
  23. Making a binder payment and requesting autopay
  24. Updating the expiration date of a card on file
  25. Taking a reinstatement payment from someone other than the member