Taking apaymentvia creditcardCalculatinga pro-ratedmonth'spremiumMaking aone-timemonthlypayment!Memberpayingtheir FinalBillMember istermed fornonpay andpastreinstatementwindowTrying tomake a binderpayment onan expiredappMaking anFFEbinderPaymentTaking apaymentviaecheckMaking abinderpayment andrequestingautopayMember istermed fornonpaymentbut declinesreinstatementMaking aDirectbinderpaymentUnlockingsomeone'saccount inePayCardEasy isn’tworkingTaking areinstatementpayment fromsomeone otherthan thememberMember paidonline but ithasn’tposted to theaccount yetMemberinquiringabout acheck theymailedTaking amonthlypayment fromsomeone otherthan thememberSettingupautopayUpdating theexpirationdate of acard on fileMemberpaying just intime beforeterming/appexpiresMemberwants to paymedical bill –transfer toRBOMembercomplainspremiumis too highTaking a binderpayment fromsomeone otherthan thememberHelping amemberuse theIVRMaking aone-timepayment andsetting upautopayTaking apaymentvia creditcardCalculatinga pro-ratedmonth'spremiumMaking aone-timemonthlypayment!Memberpayingtheir FinalBillMember istermed fornonpay andpastreinstatementwindowTrying tomake a binderpayment onan expiredappMaking anFFEbinderPaymentTaking apaymentviaecheckMaking abinderpayment andrequestingautopayMember istermed fornonpaymentbut declinesreinstatementMaking aDirectbinderpaymentUnlockingsomeone'saccount inePayCardEasy isn’tworkingTaking areinstatementpayment fromsomeone otherthan thememberMember paidonline but ithasn’tposted to theaccount yetMemberinquiringabout acheck theymailedTaking amonthlypayment fromsomeone otherthan thememberSettingupautopayUpdating theexpirationdate of acard on fileMemberpaying just intime beforeterming/appexpiresMemberwants to paymedical bill –transfer toRBOMembercomplainspremiumis too highTaking a binderpayment fromsomeone otherthan thememberHelping amemberuse theIVRMaking aone-timepayment andsetting upautopay

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Taking a payment via credit card
  2. Calculating a pro-rated month's premium
  3. Making a one-time monthly payment!
  4. Member paying their Final Bill
  5. Member is termed for nonpay and past reinstatement window
  6. Trying to make a binder payment on an expired app
  7. Making an FFE binder Payment
  8. Taking a payment via echeck
  9. Making a binder payment and requesting autopay
  10. Member is termed for nonpayment but declines reinstatement
  11. Making a Direct binder payment
  12. Unlocking someone's account in ePay
  13. Card Easy isn’t working
  14. Taking a reinstatement payment from someone other than the member
  15. Member paid online but it hasn’t posted to the account yet
  16. Member inquiring about a check they mailed
  17. Taking a monthly payment from someone other than the member
  18. Setting up autopay
  19. Updating the expiration date of a card on file
  20. Member paying just in time before terming/app expires
  21. Member wants to pay medical bill – transfer to RBO
  22. Member complains premium is too high
  23. Taking a binder payment from someone other than the member
  24. Helping a member use the IVR
  25. Making a one-time payment and setting up autopay