Memberinquiringabout acheck theymailedMaking abinderpayment andrequestingautopayMember paidonline but ithasn’tposted to theaccount yetTaking amonthlypayment fromsomeone otherthan thememberUnlockingsomeone'saccount inePayMemberpayingtheir FinalBillMemberwants to paymedical bill –transfer toRBOSettingupautopayCardEasy isn’tworkingTrying tomake a binderpayment onan expiredappMembercomplainspremiumis too highMaking anFFEbinderPaymentCalculatinga pro-ratedmonth'spremiumMember istermed fornonpaymentbut declinesreinstatementMaking aone-timemonthlypayment!Making aone-timepayment andsetting upautopayMaking aDirectbinderpaymentTaking apaymentvia creditcardUpdating theexpirationdate of acard on fileTaking apaymentviaecheckMember istermed fornonpay andpastreinstatementwindowTaking areinstatementpayment fromsomeone otherthan thememberHelping amemberuse theIVRMemberpaying just intime beforeterming/appexpiresTaking a binderpayment fromsomeone otherthan thememberMemberinquiringabout acheck theymailedMaking abinderpayment andrequestingautopayMember paidonline but ithasn’tposted to theaccount yetTaking amonthlypayment fromsomeone otherthan thememberUnlockingsomeone'saccount inePayMemberpayingtheir FinalBillMemberwants to paymedical bill –transfer toRBOSettingupautopayCardEasy isn’tworkingTrying tomake a binderpayment onan expiredappMembercomplainspremiumis too highMaking anFFEbinderPaymentCalculatinga pro-ratedmonth'spremiumMember istermed fornonpaymentbut declinesreinstatementMaking aone-timemonthlypayment!Making aone-timepayment andsetting upautopayMaking aDirectbinderpaymentTaking apaymentvia creditcardUpdating theexpirationdate of acard on fileTaking apaymentviaecheckMember istermed fornonpay andpastreinstatementwindowTaking areinstatementpayment fromsomeone otherthan thememberHelping amemberuse theIVRMemberpaying just intime beforeterming/appexpiresTaking a binderpayment fromsomeone otherthan themember

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member inquiring about a check they mailed
  2. Making a binder payment and requesting autopay
  3. Member paid online but it hasn’t posted to the account yet
  4. Taking a monthly payment from someone other than the member
  5. Unlocking someone's account in ePay
  6. Member paying their Final Bill
  7. Member wants to pay medical bill – transfer to RBO
  8. Setting up autopay
  9. Card Easy isn’t working
  10. Trying to make a binder payment on an expired app
  11. Member complains premium is too high
  12. Making an FFE binder Payment
  13. Calculating a pro-rated month's premium
  14. Member is termed for nonpayment but declines reinstatement
  15. Making a one-time monthly payment!
  16. Making a one-time payment and setting up autopay
  17. Making a Direct binder payment
  18. Taking a payment via credit card
  19. Updating the expiration date of a card on file
  20. Taking a payment via echeck
  21. Member is termed for nonpay and past reinstatement window
  22. Taking a reinstatement payment from someone other than the member
  23. Helping a member use the IVR
  24. Member paying just in time before terming/app expires
  25. Taking a binder payment from someone other than the member