(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member is termed for nonpayment but declines reinstatement
Member paid online but it hasn’t posted to the account yet
Helping a member use the IVR
Calculating a pro-rated month's premium
Making a one-time monthly payment!
Taking a payment via echeck
Unlocking someone's account in ePay
Taking a binder payment from someone other than the member
Trying to make a binder payment on an expired app
Making a Direct binder payment
Member paying just in time before terming/app expires
Member complains premium is too high
Card Easy isn’t working
Taking a reinstatement payment from someone other than the member
Member is termed for nonpay and past reinstatement window
Member paying their Final Bill
Taking a payment via credit card
Member wants to pay medical bill – transfer to RBO
Member inquiring about a check they mailed
Updating the expiration date of a card on file
Making a one-time payment and setting up autopay
Setting up autopay
Taking a monthly payment from someone other than the member
