Unlockingsomeone'saccount inePayMaking aone-timepayment andsetting upautopayTaking a binderpayment fromsomeone otherthan thememberMaking abinderpayment andrequestingautopayMemberwants to paymedical bill –transfer toRBOTrying tomake a binderpayment onan expiredappCalculatinga pro-ratedmonth'spremiumMember paidonline but ithasn’tposted to theaccount yetMaking anFFEbinderPaymentSettingupautopayTaking amonthlypayment fromsomeone otherthan thememberTaking apaymentviaecheckMember istermed fornonpaymentbut declinesreinstatementMemberpayingtheir FinalBillMemberinquiringabout acheck theymailedMaking aDirectbinderpaymentCardEasy isn’tworkingMemberpaying just intime beforeterming/appexpiresMaking aone-timemonthlypayment!Helping amemberuse theIVRMember istermed fornonpay andpastreinstatementwindowTaking areinstatementpayment fromsomeone otherthan thememberMembercomplainspremiumis too highTaking apaymentvia creditcardUpdating theexpirationdate of acard on fileUnlockingsomeone'saccount inePayMaking aone-timepayment andsetting upautopayTaking a binderpayment fromsomeone otherthan thememberMaking abinderpayment andrequestingautopayMemberwants to paymedical bill –transfer toRBOTrying tomake a binderpayment onan expiredappCalculatinga pro-ratedmonth'spremiumMember paidonline but ithasn’tposted to theaccount yetMaking anFFEbinderPaymentSettingupautopayTaking amonthlypayment fromsomeone otherthan thememberTaking apaymentviaecheckMember istermed fornonpaymentbut declinesreinstatementMemberpayingtheir FinalBillMemberinquiringabout acheck theymailedMaking aDirectbinderpaymentCardEasy isn’tworkingMemberpaying just intime beforeterming/appexpiresMaking aone-timemonthlypayment!Helping amemberuse theIVRMember istermed fornonpay andpastreinstatementwindowTaking areinstatementpayment fromsomeone otherthan thememberMembercomplainspremiumis too highTaking apaymentvia creditcardUpdating theexpirationdate of acard on file

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlocking someone's account in ePay
  2. Making a one-time payment and setting up autopay
  3. Taking a binder payment from someone other than the member
  4. Making a binder payment and requesting autopay
  5. Member wants to pay medical bill – transfer to RBO
  6. Trying to make a binder payment on an expired app
  7. Calculating a pro-rated month's premium
  8. Member paid online but it hasn’t posted to the account yet
  9. Making an FFE binder Payment
  10. Setting up autopay
  11. Taking a monthly payment from someone other than the member
  12. Taking a payment via echeck
  13. Member is termed for nonpayment but declines reinstatement
  14. Member paying their Final Bill
  15. Member inquiring about a check they mailed
  16. Making a Direct binder payment
  17. Card Easy isn’t working
  18. Member paying just in time before terming/app expires
  19. Making a one-time monthly payment!
  20. Helping a member use the IVR
  21. Member is termed for nonpay and past reinstatement window
  22. Taking a reinstatement payment from someone other than the member
  23. Member complains premium is too high
  24. Taking a payment via credit card
  25. Updating the expiration date of a card on file