Making anFFEbinderPaymentCalculatinga pro-ratedmonth'spremiumTaking apaymentviaecheckMember paidonline but ithasn’tposted to theaccount yetTaking apaymentvia creditcardUpdating theexpirationdate of acard on fileTaking amonthlypayment fromsomeone otherthan thememberMembercomplainspremiumis too highMaking abinderpayment andrequestingautopayCardEasy isn’tworkingMemberpaying just intime beforeterming/appexpiresHelping amemberuse theIVRTrying tomake a binderpayment onan expiredappMember istermed fornonpay andpastreinstatementwindowMaking aone-timemonthlypayment!Taking a binderpayment fromsomeone otherthan thememberSettingupautopayMemberpayingtheir FinalBillMember istermed fornonpaymentbut declinesreinstatementTaking areinstatementpayment fromsomeone otherthan thememberMaking aDirectbinderpaymentUnlockingsomeone'saccount inePayMemberwants to paymedical bill –transfer toRBOMaking aone-timepayment andsetting upautopayMemberinquiringabout acheck theymailedMaking anFFEbinderPaymentCalculatinga pro-ratedmonth'spremiumTaking apaymentviaecheckMember paidonline but ithasn’tposted to theaccount yetTaking apaymentvia creditcardUpdating theexpirationdate of acard on fileTaking amonthlypayment fromsomeone otherthan thememberMembercomplainspremiumis too highMaking abinderpayment andrequestingautopayCardEasy isn’tworkingMemberpaying just intime beforeterming/appexpiresHelping amemberuse theIVRTrying tomake a binderpayment onan expiredappMember istermed fornonpay andpastreinstatementwindowMaking aone-timemonthlypayment!Taking a binderpayment fromsomeone otherthan thememberSettingupautopayMemberpayingtheir FinalBillMember istermed fornonpaymentbut declinesreinstatementTaking areinstatementpayment fromsomeone otherthan thememberMaking aDirectbinderpaymentUnlockingsomeone'saccount inePayMemberwants to paymedical bill –transfer toRBOMaking aone-timepayment andsetting upautopayMemberinquiringabout acheck theymailed

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Making an FFE binder Payment
  2. Calculating a pro-rated month's premium
  3. Taking a payment via echeck
  4. Member paid online but it hasn’t posted to the account yet
  5. Taking a payment via credit card
  6. Updating the expiration date of a card on file
  7. Taking a monthly payment from someone other than the member
  8. Member complains premium is too high
  9. Making a binder payment and requesting autopay
  10. Card Easy isn’t working
  11. Member paying just in time before terming/app expires
  12. Helping a member use the IVR
  13. Trying to make a binder payment on an expired app
  14. Member is termed for nonpay and past reinstatement window
  15. Making a one-time monthly payment!
  16. Taking a binder payment from someone other than the member
  17. Setting up autopay
  18. Member paying their Final Bill
  19. Member is termed for nonpayment but declines reinstatement
  20. Taking a reinstatement payment from someone other than the member
  21. Making a Direct binder payment
  22. Unlocking someone's account in ePay
  23. Member wants to pay medical bill – transfer to RBO
  24. Making a one-time payment and setting up autopay
  25. Member inquiring about a check they mailed