Taking areinstatementpayment fromsomeone otherthan thememberMembercomplainspremiumis too highUnlockingsomeone'saccount inePayMember istermed fornonpay andpastreinstatementwindowMaking aone-timemonthlypayment!Taking apaymentvia creditcardTaking apaymentviaecheckTaking a binderpayment fromsomeone otherthan thememberMemberpayingtheir FinalBillTrying tomake a binderpayment onan expiredappTaking amonthlypayment fromsomeone otherthan thememberMaking anFFEbinderPaymentMemberinquiringabout acheck theymailedMemberwants to paymedical bill –transfer toRBOMemberpaying just intime beforeterming/appexpiresCalculatinga pro-ratedmonth'spremiumSettingupautopayMaking aDirectbinderpaymentMaking abinderpayment andrequestingautopayHelping amemberuse theIVRMaking aone-timepayment andsetting upautopayMember istermed fornonpaymentbut declinesreinstatementUpdating theexpirationdate of acard on fileMember paidonline but ithasn’tposted to theaccount yetCardEasy isn’tworkingTaking areinstatementpayment fromsomeone otherthan thememberMembercomplainspremiumis too highUnlockingsomeone'saccount inePayMember istermed fornonpay andpastreinstatementwindowMaking aone-timemonthlypayment!Taking apaymentvia creditcardTaking apaymentviaecheckTaking a binderpayment fromsomeone otherthan thememberMemberpayingtheir FinalBillTrying tomake a binderpayment onan expiredappTaking amonthlypayment fromsomeone otherthan thememberMaking anFFEbinderPaymentMemberinquiringabout acheck theymailedMemberwants to paymedical bill –transfer toRBOMemberpaying just intime beforeterming/appexpiresCalculatinga pro-ratedmonth'spremiumSettingupautopayMaking aDirectbinderpaymentMaking abinderpayment andrequestingautopayHelping amemberuse theIVRMaking aone-timepayment andsetting upautopayMember istermed fornonpaymentbut declinesreinstatementUpdating theexpirationdate of acard on fileMember paidonline but ithasn’tposted to theaccount yetCardEasy isn’tworking

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Taking a reinstatement payment from someone other than the member
  2. Member complains premium is too high
  3. Unlocking someone's account in ePay
  4. Member is termed for nonpay and past reinstatement window
  5. Making a one-time monthly payment!
  6. Taking a payment via credit card
  7. Taking a payment via echeck
  8. Taking a binder payment from someone other than the member
  9. Member paying their Final Bill
  10. Trying to make a binder payment on an expired app
  11. Taking a monthly payment from someone other than the member
  12. Making an FFE binder Payment
  13. Member inquiring about a check they mailed
  14. Member wants to pay medical bill – transfer to RBO
  15. Member paying just in time before terming/app expires
  16. Calculating a pro-rated month's premium
  17. Setting up autopay
  18. Making a Direct binder payment
  19. Making a binder payment and requesting autopay
  20. Helping a member use the IVR
  21. Making a one-time payment and setting up autopay
  22. Member is termed for nonpayment but declines reinstatement
  23. Updating the expiration date of a card on file
  24. Member paid online but it hasn’t posted to the account yet
  25. Card Easy isn’t working