Taking apaymentviaecheckMemberpayingtheir FinalBillSettingupautopayTaking a binderpayment fromsomeone otherthan thememberMembercomplainspremiumis too highUnlockingsomeone'saccount inePayTrying tomake a binderpayment onan expiredappMaking aDirectbinderpaymentMemberinquiringabout acheck theymailedMemberwants to paymedical bill –transfer toRBOHelping amemberuse theIVRMember istermed fornonpay andpastreinstatementwindowMaking abinderpayment andrequestingautopayCalculatinga pro-ratedmonth'spremiumTaking areinstatementpayment fromsomeone otherthan thememberCardEasy isn’tworkingMember istermed fornonpaymentbut declinesreinstatementMember paidonline but ithasn’tposted to theaccount yetMemberpaying just intime beforeterming/appexpiresMaking anFFEbinderPaymentMaking aone-timemonthlypayment!Updating theexpirationdate of acard on fileTaking apaymentvia creditcardTaking amonthlypayment fromsomeone otherthan thememberMaking aone-timepayment andsetting upautopayTaking apaymentviaecheckMemberpayingtheir FinalBillSettingupautopayTaking a binderpayment fromsomeone otherthan thememberMembercomplainspremiumis too highUnlockingsomeone'saccount inePayTrying tomake a binderpayment onan expiredappMaking aDirectbinderpaymentMemberinquiringabout acheck theymailedMemberwants to paymedical bill –transfer toRBOHelping amemberuse theIVRMember istermed fornonpay andpastreinstatementwindowMaking abinderpayment andrequestingautopayCalculatinga pro-ratedmonth'spremiumTaking areinstatementpayment fromsomeone otherthan thememberCardEasy isn’tworkingMember istermed fornonpaymentbut declinesreinstatementMember paidonline but ithasn’tposted to theaccount yetMemberpaying just intime beforeterming/appexpiresMaking anFFEbinderPaymentMaking aone-timemonthlypayment!Updating theexpirationdate of acard on fileTaking apaymentvia creditcardTaking amonthlypayment fromsomeone otherthan thememberMaking aone-timepayment andsetting upautopay

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Taking a payment via echeck
  2. Member paying their Final Bill
  3. Setting up autopay
  4. Taking a binder payment from someone other than the member
  5. Member complains premium is too high
  6. Unlocking someone's account in ePay
  7. Trying to make a binder payment on an expired app
  8. Making a Direct binder payment
  9. Member inquiring about a check they mailed
  10. Member wants to pay medical bill – transfer to RBO
  11. Helping a member use the IVR
  12. Member is termed for nonpay and past reinstatement window
  13. Making a binder payment and requesting autopay
  14. Calculating a pro-rated month's premium
  15. Taking a reinstatement payment from someone other than the member
  16. Card Easy isn’t working
  17. Member is termed for nonpayment but declines reinstatement
  18. Member paid online but it hasn’t posted to the account yet
  19. Member paying just in time before terming/app expires
  20. Making an FFE binder Payment
  21. Making a one-time monthly payment!
  22. Updating the expiration date of a card on file
  23. Taking a payment via credit card
  24. Taking a monthly payment from someone other than the member
  25. Making a one-time payment and setting up autopay