Memberpaying just intime beforeterming/appexpiresMemberwants to paymedical bill –transfer toRBOMemberinquiringabout acheck theymailedUpdating theexpirationdate of acard on fileCalculatinga pro-ratedmonth'spremiumMaking aone-timemonthlypayment!Taking apaymentvia creditcardMember istermed fornonpaymentbut declinesreinstatementTrying tomake a binderpayment onan expiredappSettingupautopayMembercomplainspremiumis too highMaking aone-timepayment andsetting upautopayTaking areinstatementpayment fromsomeone otherthan thememberUnlockingsomeone'saccount inePayHelping amemberuse theIVRTaking apaymentviaecheckMaking abinderpayment andrequestingautopayMaking aDirectbinderpaymentMemberpayingtheir FinalBillCardEasy isn’tworkingMaking anFFEbinderPaymentTaking a binderpayment fromsomeone otherthan thememberMember paidonline but ithasn’tposted to theaccount yetTaking amonthlypayment fromsomeone otherthan thememberMember istermed fornonpay andpastreinstatementwindowMemberpaying just intime beforeterming/appexpiresMemberwants to paymedical bill –transfer toRBOMemberinquiringabout acheck theymailedUpdating theexpirationdate of acard on fileCalculatinga pro-ratedmonth'spremiumMaking aone-timemonthlypayment!Taking apaymentvia creditcardMember istermed fornonpaymentbut declinesreinstatementTrying tomake a binderpayment onan expiredappSettingupautopayMembercomplainspremiumis too highMaking aone-timepayment andsetting upautopayTaking areinstatementpayment fromsomeone otherthan thememberUnlockingsomeone'saccount inePayHelping amemberuse theIVRTaking apaymentviaecheckMaking abinderpayment andrequestingautopayMaking aDirectbinderpaymentMemberpayingtheir FinalBillCardEasy isn’tworkingMaking anFFEbinderPaymentTaking a binderpayment fromsomeone otherthan thememberMember paidonline but ithasn’tposted to theaccount yetTaking amonthlypayment fromsomeone otherthan thememberMember istermed fornonpay andpastreinstatementwindow

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member paying just in time before terming/app expires
  2. Member wants to pay medical bill – transfer to RBO
  3. Member inquiring about a check they mailed
  4. Updating the expiration date of a card on file
  5. Calculating a pro-rated month's premium
  6. Making a one-time monthly payment!
  7. Taking a payment via credit card
  8. Member is termed for nonpayment but declines reinstatement
  9. Trying to make a binder payment on an expired app
  10. Setting up autopay
  11. Member complains premium is too high
  12. Making a one-time payment and setting up autopay
  13. Taking a reinstatement payment from someone other than the member
  14. Unlocking someone's account in ePay
  15. Helping a member use the IVR
  16. Taking a payment via echeck
  17. Making a binder payment and requesting autopay
  18. Making a Direct binder payment
  19. Member paying their Final Bill
  20. Card Easy isn’t working
  21. Making an FFE binder Payment
  22. Taking a binder payment from someone other than the member
  23. Member paid online but it hasn’t posted to the account yet
  24. Taking a monthly payment from someone other than the member
  25. Member is termed for nonpay and past reinstatement window