Memberpaying just intime beforeterming/appexpiresMemberpayingtheir FinalBillTaking apaymentviaecheckMaking abinderpayment andrequestingautopayMember istermed fornonpaymentbut declinesreinstatementCalculatinga pro-ratedmonth'spremiumCardEasy isn’tworkingMember istermed fornonpay andpastreinstatementwindowMembercomplainspremiumis too highMember paidonline but ithasn’tposted to theaccount yetTaking areinstatementpayment fromsomeone otherthan thememberMaking aDirectbinderpaymentMaking aone-timepayment andsetting upautopaySettingupautopayMemberwants to paymedical bill –transfer toRBOTaking a binderpayment fromsomeone otherthan thememberUnlockingsomeone'saccount inePayHelping amemberuse theIVRMaking aone-timemonthlypayment!Updating theexpirationdate of acard on fileMaking anFFEbinderPaymentTaking amonthlypayment fromsomeone otherthan thememberTrying tomake a binderpayment onan expiredappMemberinquiringabout acheck theymailedTaking apaymentvia creditcardMemberpaying just intime beforeterming/appexpiresMemberpayingtheir FinalBillTaking apaymentviaecheckMaking abinderpayment andrequestingautopayMember istermed fornonpaymentbut declinesreinstatementCalculatinga pro-ratedmonth'spremiumCardEasy isn’tworkingMember istermed fornonpay andpastreinstatementwindowMembercomplainspremiumis too highMember paidonline but ithasn’tposted to theaccount yetTaking areinstatementpayment fromsomeone otherthan thememberMaking aDirectbinderpaymentMaking aone-timepayment andsetting upautopaySettingupautopayMemberwants to paymedical bill –transfer toRBOTaking a binderpayment fromsomeone otherthan thememberUnlockingsomeone'saccount inePayHelping amemberuse theIVRMaking aone-timemonthlypayment!Updating theexpirationdate of acard on fileMaking anFFEbinderPaymentTaking amonthlypayment fromsomeone otherthan thememberTrying tomake a binderpayment onan expiredappMemberinquiringabout acheck theymailedTaking apaymentvia creditcard

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member paying just in time before terming/app expires
  2. Member paying their Final Bill
  3. Taking a payment via echeck
  4. Making a binder payment and requesting autopay
  5. Member is termed for nonpayment but declines reinstatement
  6. Calculating a pro-rated month's premium
  7. Card Easy isn’t working
  8. Member is termed for nonpay and past reinstatement window
  9. Member complains premium is too high
  10. Member paid online but it hasn’t posted to the account yet
  11. Taking a reinstatement payment from someone other than the member
  12. Making a Direct binder payment
  13. Making a one-time payment and setting up autopay
  14. Setting up autopay
  15. Member wants to pay medical bill – transfer to RBO
  16. Taking a binder payment from someone other than the member
  17. Unlocking someone's account in ePay
  18. Helping a member use the IVR
  19. Making a one-time monthly payment!
  20. Updating the expiration date of a card on file
  21. Making an FFE binder Payment
  22. Taking a monthly payment from someone other than the member
  23. Trying to make a binder payment on an expired app
  24. Member inquiring about a check they mailed
  25. Taking a payment via credit card