Making anFFEbinderPaymentMaking aone-timemonthlypayment!Taking areinstatementpayment fromsomeone otherthan thememberTaking apaymentvia creditcardMemberpaying just intime beforeterming/appexpiresCardEasy isn’tworkingMemberpayingtheir FinalBillTaking apaymentviaecheckTrying tomake a binderpayment onan expiredappMaking aone-timepayment andsetting upautopayMaking abinderpayment andrequestingautopayUnlockingsomeone'saccount inePayHelping amemberuse theIVRTaking a binderpayment fromsomeone otherthan thememberMemberinquiringabout acheck theymailedMember istermed fornonpaymentbut declinesreinstatementTaking amonthlypayment fromsomeone otherthan thememberUpdating theexpirationdate of acard on fileMember paidonline but ithasn’tposted to theaccount yetMembercomplainspremiumis too highMemberwants to paymedical bill –transfer toRBOSettingupautopayMember istermed fornonpay andpastreinstatementwindowCalculatinga pro-ratedmonth'spremiumMaking aDirectbinderpaymentMaking anFFEbinderPaymentMaking aone-timemonthlypayment!Taking areinstatementpayment fromsomeone otherthan thememberTaking apaymentvia creditcardMemberpaying just intime beforeterming/appexpiresCardEasy isn’tworkingMemberpayingtheir FinalBillTaking apaymentviaecheckTrying tomake a binderpayment onan expiredappMaking aone-timepayment andsetting upautopayMaking abinderpayment andrequestingautopayUnlockingsomeone'saccount inePayHelping amemberuse theIVRTaking a binderpayment fromsomeone otherthan thememberMemberinquiringabout acheck theymailedMember istermed fornonpaymentbut declinesreinstatementTaking amonthlypayment fromsomeone otherthan thememberUpdating theexpirationdate of acard on fileMember paidonline but ithasn’tposted to theaccount yetMembercomplainspremiumis too highMemberwants to paymedical bill –transfer toRBOSettingupautopayMember istermed fornonpay andpastreinstatementwindowCalculatinga pro-ratedmonth'spremiumMaking aDirectbinderpayment

Taking Payments - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Making an FFE binder Payment
  2. Making a one-time monthly payment!
  3. Taking a reinstatement payment from someone other than the member
  4. Taking a payment via credit card
  5. Member paying just in time before terming/app expires
  6. Card Easy isn’t working
  7. Member paying their Final Bill
  8. Taking a payment via echeck
  9. Trying to make a binder payment on an expired app
  10. Making a one-time payment and setting up autopay
  11. Making a binder payment and requesting autopay
  12. Unlocking someone's account in ePay
  13. Helping a member use the IVR
  14. Taking a binder payment from someone other than the member
  15. Member inquiring about a check they mailed
  16. Member is termed for nonpayment but declines reinstatement
  17. Taking a monthly payment from someone other than the member
  18. Updating the expiration date of a card on file
  19. Member paid online but it hasn’t posted to the account yet
  20. Member complains premium is too high
  21. Member wants to pay medical bill – transfer to RBO
  22. Setting up autopay
  23. Member is termed for nonpay and past reinstatement window
  24. Calculating a pro-rated month's premium
  25. Making a Direct binder payment