LienReleaseInquiry  NewCustomer PaymentConfirmationThankyouReply LifeEventsRequest TaxInquiry  Email fromsomeonein CA  DocumentRequestACHChangeRequest NoteRequest  PMIWaiver/StatusRequest PaymentRequest  PaymentRefund  Purchase/RefinanceInquiry PayoffQuoteRequest  MisappliedPayment  InsurancePolicyUpdate EscrowShortage Route toOnlineBanking  EscrowAnalysisRequest  ReissueEscrowRefund MonitoringRouteOpen DefaultEmail DocumentsAttached LienReleaseInquiry  NewCustomer PaymentConfirmationThankyouReply LifeEventsRequest TaxInquiry  Email fromsomeonein CA  DocumentRequestACHChangeRequest NoteRequest  PMIWaiver/StatusRequest PaymentRequest  PaymentRefund  Purchase/RefinanceInquiry PayoffQuoteRequest  MisappliedPayment  InsurancePolicyUpdate EscrowShortage Route toOnlineBanking  EscrowAnalysisRequest  ReissueEscrowRefund MonitoringRouteOpen DefaultEmail DocumentsAttached 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lien Release Inquiry
  2. New Customer
  3. Payment Confirmation
  4. Thank you Reply
  5. Life Events Request
  6. Tax Inquiry
  7. Email from someone in CA
  8. Document Request
  9. ACH Change Request
  10. Note Request
  11. PMI Waiver/ Status Request
  12. Payment Request
  13. Payment Refund
  14. Purchase/ Refinance Inquiry
  15. Payoff Quote Request
  16. Misapplied Payment
  17. Insurance Policy Update
  18. Escrow Shortage
  19. Route to Online Banking
  20. Escrow Analysis Request
  21. Reissue Escrow Refund
  22. Monitoring Route Open
  23. Default Email
  24. Documents Attached