LienReleaseInquiry  PaymentRefund  TaxInquiry  Email fromsomeonein CA  NoteRequest  MonitoringRouteOpen ThankyouReply PaymentRequest  InsurancePolicyUpdate Purchase/RefinanceInquiry EscrowShortage DefaultEmail PayoffQuoteRequest  DocumentsAttached Route toOnlineBanking  LifeEventsRequest PaymentConfirmationEscrowAnalysisRequest  ReissueEscrowRefund ACHChangeRequest DocumentRequestNewCustomer MisappliedPayment  PMIWaiver/StatusRequest LienReleaseInquiry  PaymentRefund  TaxInquiry  Email fromsomeonein CA  NoteRequest  MonitoringRouteOpen ThankyouReply PaymentRequest  InsurancePolicyUpdate Purchase/RefinanceInquiry EscrowShortage DefaultEmail PayoffQuoteRequest  DocumentsAttached Route toOnlineBanking  LifeEventsRequest PaymentConfirmationEscrowAnalysisRequest  ReissueEscrowRefund ACHChangeRequest DocumentRequestNewCustomer MisappliedPayment  PMIWaiver/StatusRequest 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lien Release Inquiry
  2. Payment Refund
  3. Tax Inquiry
  4. Email from someone in CA
  5. Note Request
  6. Monitoring Route Open
  7. Thank you Reply
  8. Payment Request
  9. Insurance Policy Update
  10. Purchase/ Refinance Inquiry
  11. Escrow Shortage
  12. Default Email
  13. Payoff Quote Request
  14. Documents Attached
  15. Route to Online Banking
  16. Life Events Request
  17. Payment Confirmation
  18. Escrow Analysis Request
  19. Reissue Escrow Refund
  20. ACH Change Request
  21. Document Request
  22. New Customer
  23. Misapplied Payment
  24. PMI Waiver/ Status Request