LienReleaseInquiry  NewCustomer PMIWaiver/StatusRequest ReissueEscrowRefund DefaultEmail NoteRequest  Email fromsomeonein CA  PaymentRequest  ACHChangeRequest MonitoringRouteOpen EscrowShortage PayoffQuoteRequest  DocumentRequestEscrowAnalysisRequest  Route toOnlineBanking  PaymentConfirmationMisappliedPayment  ThankyouReply LifeEventsRequest PaymentRefund  TaxInquiry  DocumentsAttached InsurancePolicyUpdate Purchase/RefinanceInquiry LienReleaseInquiry  NewCustomer PMIWaiver/StatusRequest ReissueEscrowRefund DefaultEmail NoteRequest  Email fromsomeonein CA  PaymentRequest  ACHChangeRequest MonitoringRouteOpen EscrowShortage PayoffQuoteRequest  DocumentRequestEscrowAnalysisRequest  Route toOnlineBanking  PaymentConfirmationMisappliedPayment  ThankyouReply LifeEventsRequest PaymentRefund  TaxInquiry  DocumentsAttached InsurancePolicyUpdate Purchase/RefinanceInquiry 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lien Release Inquiry
  2. New Customer
  3. PMI Waiver/ Status Request
  4. Reissue Escrow Refund
  5. Default Email
  6. Note Request
  7. Email from someone in CA
  8. Payment Request
  9. ACH Change Request
  10. Monitoring Route Open
  11. Escrow Shortage
  12. Payoff Quote Request
  13. Document Request
  14. Escrow Analysis Request
  15. Route to Online Banking
  16. Payment Confirmation
  17. Misapplied Payment
  18. Thank you Reply
  19. Life Events Request
  20. Payment Refund
  21. Tax Inquiry
  22. Documents Attached
  23. Insurance Policy Update
  24. Purchase/ Refinance Inquiry