PayoffQuoteRequest  LienReleaseInquiry  DocumentsAttached Email fromsomeonein CA  EscrowAnalysisRequest  PMIWaiver/StatusRequest Route toOnlineBanking  Purchase/RefinanceInquiry ReissueEscrowRefund EscrowShortage MisappliedPayment  InsurancePolicyUpdate ThankyouReply NoteRequest  ACHChangeRequest PaymentConfirmationPaymentRequest  NewCustomer DocumentRequestTaxInquiry  DefaultEmail LifeEventsRequest PaymentRefund  MonitoringRouteOpen PayoffQuoteRequest  LienReleaseInquiry  DocumentsAttached Email fromsomeonein CA  EscrowAnalysisRequest  PMIWaiver/StatusRequest Route toOnlineBanking  Purchase/RefinanceInquiry ReissueEscrowRefund EscrowShortage MisappliedPayment  InsurancePolicyUpdate ThankyouReply NoteRequest  ACHChangeRequest PaymentConfirmationPaymentRequest  NewCustomer DocumentRequestTaxInquiry  DefaultEmail LifeEventsRequest PaymentRefund  MonitoringRouteOpen 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payoff Quote Request
  2. Lien Release Inquiry
  3. Documents Attached
  4. Email from someone in CA
  5. Escrow Analysis Request
  6. PMI Waiver/ Status Request
  7. Route to Online Banking
  8. Purchase/ Refinance Inquiry
  9. Reissue Escrow Refund
  10. Escrow Shortage
  11. Misapplied Payment
  12. Insurance Policy Update
  13. Thank you Reply
  14. Note Request
  15. ACH Change Request
  16. Payment Confirmation
  17. Payment Request
  18. New Customer
  19. Document Request
  20. Tax Inquiry
  21. Default Email
  22. Life Events Request
  23. Payment Refund
  24. Monitoring Route Open