ACHChangeRequest EscrowAnalysisRequest  EscrowShortage NoteRequest  PaymentRefund  Route toOnlineBanking  PaymentRequest  DocumentRequestNewCustomer Email fromsomeonein CA  PayoffQuoteRequest  ReissueEscrowRefund PaymentConfirmationThankyouReply LifeEventsRequest LienReleaseInquiry  MonitoringRouteOpen DocumentsAttached MisappliedPayment  DefaultEmail Purchase/RefinanceInquiry InsurancePolicyUpdate PMIWaiver/StatusRequest TaxInquiry  ACHChangeRequest EscrowAnalysisRequest  EscrowShortage NoteRequest  PaymentRefund  Route toOnlineBanking  PaymentRequest  DocumentRequestNewCustomer Email fromsomeonein CA  PayoffQuoteRequest  ReissueEscrowRefund PaymentConfirmationThankyouReply LifeEventsRequest LienReleaseInquiry  MonitoringRouteOpen DocumentsAttached MisappliedPayment  DefaultEmail Purchase/RefinanceInquiry InsurancePolicyUpdate PMIWaiver/StatusRequest TaxInquiry  

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACH Change Request
  2. Escrow Analysis Request
  3. Escrow Shortage
  4. Note Request
  5. Payment Refund
  6. Route to Online Banking
  7. Payment Request
  8. Document Request
  9. New Customer
  10. Email from someone in CA
  11. Payoff Quote Request
  12. Reissue Escrow Refund
  13. Payment Confirmation
  14. Thank you Reply
  15. Life Events Request
  16. Lien Release Inquiry
  17. Monitoring Route Open
  18. Documents Attached
  19. Misapplied Payment
  20. Default Email
  21. Purchase/ Refinance Inquiry
  22. Insurance Policy Update
  23. PMI Waiver/ Status Request
  24. Tax Inquiry