ThankyouReply MisappliedPayment  NewCustomer PaymentRefund  PaymentRequest  LienReleaseInquiry  DocumentRequestEmail fromsomeonein CA  ACHChangeRequest LifeEventsRequest ReissueEscrowRefund InsurancePolicyUpdate TaxInquiry  EscrowShortage Purchase/RefinanceInquiry MonitoringRouteOpen Route toOnlineBanking  PayoffQuoteRequest  DocumentsAttached EscrowAnalysisRequest  DefaultEmail NoteRequest  PMIWaiver/StatusRequest PaymentConfirmationThankyouReply MisappliedPayment  NewCustomer PaymentRefund  PaymentRequest  LienReleaseInquiry  DocumentRequestEmail fromsomeonein CA  ACHChangeRequest LifeEventsRequest ReissueEscrowRefund InsurancePolicyUpdate TaxInquiry  EscrowShortage Purchase/RefinanceInquiry MonitoringRouteOpen Route toOnlineBanking  PayoffQuoteRequest  DocumentsAttached EscrowAnalysisRequest  DefaultEmail NoteRequest  PMIWaiver/StatusRequest PaymentConfirmation

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you Reply
  2. Misapplied Payment
  3. New Customer
  4. Payment Refund
  5. Payment Request
  6. Lien Release Inquiry
  7. Document Request
  8. Email from someone in CA
  9. ACH Change Request
  10. Life Events Request
  11. Reissue Escrow Refund
  12. Insurance Policy Update
  13. Tax Inquiry
  14. Escrow Shortage
  15. Purchase/ Refinance Inquiry
  16. Monitoring Route Open
  17. Route to Online Banking
  18. Payoff Quote Request
  19. Documents Attached
  20. Escrow Analysis Request
  21. Default Email
  22. Note Request
  23. PMI Waiver/ Status Request
  24. Payment Confirmation