NoteRequest  PMIWaiver/StatusRequest PaymentConfirmationEmail fromsomeonein CA  PaymentRefund  ACHChangeRequest PaymentRequest  DocumentsAttached DocumentRequestMisappliedPayment  MonitoringRouteOpen LienReleaseInquiry  LifeEventsRequest EscrowShortage TaxInquiry  Purchase/RefinanceInquiry DefaultEmail EscrowAnalysisRequest  PayoffQuoteRequest  InsurancePolicyUpdate ReissueEscrowRefund Route toOnlineBanking  NewCustomer ThankyouReply NoteRequest  PMIWaiver/StatusRequest PaymentConfirmationEmail fromsomeonein CA  PaymentRefund  ACHChangeRequest PaymentRequest  DocumentsAttached DocumentRequestMisappliedPayment  MonitoringRouteOpen LienReleaseInquiry  LifeEventsRequest EscrowShortage TaxInquiry  Purchase/RefinanceInquiry DefaultEmail EscrowAnalysisRequest  PayoffQuoteRequest  InsurancePolicyUpdate ReissueEscrowRefund Route toOnlineBanking  NewCustomer ThankyouReply 

KANA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Note Request
  2. PMI Waiver/ Status Request
  3. Payment Confirmation
  4. Email from someone in CA
  5. Payment Refund
  6. ACH Change Request
  7. Payment Request
  8. Documents Attached
  9. Document Request
  10. Misapplied Payment
  11. Monitoring Route Open
  12. Lien Release Inquiry
  13. Life Events Request
  14. Escrow Shortage
  15. Tax Inquiry
  16. Purchase/ Refinance Inquiry
  17. Default Email
  18. Escrow Analysis Request
  19. Payoff Quote Request
  20. Insurance Policy Update
  21. Reissue Escrow Refund
  22. Route to Online Banking
  23. New Customer
  24. Thank you Reply