De- Escalated SR Out of household updating marital status blocking a citation Blocking an accident Early shopping discount Reinstatement without a lapse with approval De- Escalated SR Article shared to agent with summary provided De- Escalated SR Out of household two clients that are married Article Feedback provided Affinity discount retroactive Cancellation within 15 months Auto/life discount validated Out of household updating marital status Move money Total loss cancellation Billing breakdown Tag a Defect and refer Resolve a team members question Change billing address Refer a Typed EOI AU approval with LOG# Break down increase on renewal Discount Override comments Change effective date Reinstatement AOI/Sub Out of household updating claims info Manual premium Adjustment De- Escalated SR Out of household updating marital status blocking a citation Blocking an accident Early shopping discount Reinstatement without a lapse with approval De- Escalated SR Article shared to agent with summary provided De- Escalated SR Out of household two clients that are married Article Feedback provided Affinity discount retroactive Cancellation within 15 months Auto/life discount validated Out of household updating marital status Move money Total loss cancellation Billing breakdown Tag a Defect and refer Resolve a team members question Change billing address Refer a Typed EOI AU approval with LOG# Break down increase on renewal Discount Override comments Change effective date Reinstatement AOI/Sub Out of household updating claims info Manual premium Adjustment
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-De-Escalated SR
G-Out of household updating marital status
I-blocking a citation
N-Blocking an accident
I-Early shopping discount
B-Reinstatement without a lapse with approval
G-De-Escalated SR
I-Article shared to agent with summary provided
B-De-Escalated SR
N-Out of household two clients that are married
O-Article Feedback provided
G-Affinity discount
G-retroactive Cancellation within 15 months
N-Auto/life discount validated
O-Out of household updating marital status
G-Move money
I-Total loss cancellation
O-Billing breakdown
O-Tag a Defect and refer
B-Resolve a team members question
O-Change billing address
N-Refer a Typed EOI
I-AU approval with LOG#
B-Break down increase on renewal
B-Discount Override comments
O-Change effective date
G-Reinstatement AOI/Sub
B-Out of household updating claims info
I-Manual premium Adjustment