Blocking an accident AU approval with LOG# Article Feedback provided Refer a Typed EOI Reinstatement AOI/Sub retroactive Cancellation within 15 months Out of household updating claims info Out of household updating marital status Auto/life discount validated Affinity discount Reinstatement without a lapse with approval Break down increase on renewal Change billing address blocking a citation Billing breakdown Change effective date Move money De- Escalated SR Out of household two clients that are married Resolve a team members question De- Escalated SR Manual premium Adjustment Article shared to agent with summary provided Out of household updating marital status Tag a Defect and refer Total loss cancellation Discount Override comments Early shopping discount De- Escalated SR Blocking an accident AU approval with LOG# Article Feedback provided Refer a Typed EOI Reinstatement AOI/Sub retroactive Cancellation within 15 months Out of household updating claims info Out of household updating marital status Auto/life discount validated Affinity discount Reinstatement without a lapse with approval Break down increase on renewal Change billing address blocking a citation Billing breakdown Change effective date Move money De- Escalated SR Out of household two clients that are married Resolve a team members question De- Escalated SR Manual premium Adjustment Article shared to agent with summary provided Out of household updating marital status Tag a Defect and refer Total loss cancellation Discount Override comments Early shopping discount De- Escalated SR
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Blocking an accident
I-AU approval with LOG#
O-Article Feedback provided
N-Refer a Typed EOI
G-Reinstatement AOI/Sub
G-retroactive Cancellation within 15 months
B-Out of household updating claims info
O-Out of household updating marital status
N-Auto/life discount validated
G-Affinity discount
B-Reinstatement without a lapse with approval
B-Break down increase on renewal
O-Change billing address
I-blocking a citation
O-Billing breakdown
O-Change effective date
G-Move money
G-De-Escalated SR
N-Out of household two clients that are married
B-Resolve a team members question
B-De-Escalated SR
I-Manual premium Adjustment
I-Article shared to agent with summary provided
G-Out of household updating marital status
O-Tag a Defect and refer
I-Total loss cancellation
B-Discount Override comments
I-Early shopping discount
N-De-Escalated SR