Auto/life discount validated Blocking an accident Change effective date Break down increase on renewal retroactive Cancellation within 15 months Reinstatement AOI/Sub Out of household updating marital status Reinstatement without a lapse with approval AU approval with LOG# Resolve a team members question blocking a citation Early shopping discount Affinity discount Move money Billing breakdown Article Feedback provided Out of household updating marital status Change billing address Article shared to agent with summary provided Tag a Defect and refer De- Escalated SR Total loss cancellation De- Escalated SR Discount Override comments Out of household updating claims info Manual premium Adjustment Refer a Typed EOI Out of household two clients that are married De- Escalated SR Auto/life discount validated Blocking an accident Change effective date Break down increase on renewal retroactive Cancellation within 15 months Reinstatement AOI/Sub Out of household updating marital status Reinstatement without a lapse with approval AU approval with LOG# Resolve a team members question blocking a citation Early shopping discount Affinity discount Move money Billing breakdown Article Feedback provided Out of household updating marital status Change billing address Article shared to agent with summary provided Tag a Defect and refer De- Escalated SR Total loss cancellation De- Escalated SR Discount Override comments Out of household updating claims info Manual premium Adjustment Refer a Typed EOI Out of household two clients that are married De- Escalated SR
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Auto/life discount validated
N-Blocking an accident
O-Change effective date
B-Break down increase on renewal
G-retroactive Cancellation within 15 months
G-Reinstatement AOI/Sub
G-Out of household updating marital status
B-Reinstatement without a lapse with approval
I-AU approval with LOG#
B-Resolve a team members question
I-blocking a citation
I-Early shopping discount
G-Affinity discount
G-Move money
O-Billing breakdown
O-Article Feedback provided
O-Out of household updating marital status
O-Change billing address
I-Article shared to agent with summary provided
O-Tag a Defect and refer
G-De-Escalated SR
I-Total loss cancellation
B-De-Escalated SR
B-Discount Override comments
B-Out of household updating claims info
I-Manual premium Adjustment
N-Refer a Typed EOI
N-Out of household two clients that are married
N-De-Escalated SR