(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shipment is missing part of the order for a specific tracking #
Short
Shipment
If a customer isn't sure if their subscribed to any of our brand emails
Archiver
Specific type of task ; when we need help from back office to resolve
A
An instance in which we need help from back office to research & resolve customer issues
task
Where you go to locate tracking numbers for returns
Webmail
Can dispute denied UPS claims for delivered items through the UPS claims center
LDS
You need to submit one of these for scenario A or B
Claim form
If the credit back to a customer's original form of payment failed
Manual
Refund
Order number has RA in front and RT at your end
Retail
Return
Has been 10 full days with no further scans from when the label was created
No progress on shipping label
For tracking ECOMMERCE orders/returns
Pitney
Bows
Total price is $300 or less
w/no history of LDS & no signature
B
No tracking movement after initial scan in 7 days
Unprocessed
Return
Add this with your notes in gladly
Topic
Package outbound, recieved by customer and part of the orders either missing or incorrect
WSE
Doesn't require a task ;
customer has recieved wrong item
Incorrect
Item
Payment errors on their account where you stand new card info to Tier 2
Passwordstate
To keep up on all brands weekly promotions and discounts
The Week
Ahead
To view site credit info
GiveX
all notes from each contact goes here as well
DOMS
For entering a claim
SIQ
Charge to customers original form of payment failed
Or
they were refunded for an LDS but was still sent the item after refund issued
Manual
Charge
When processing a refund for a WSE,LDS, or. UPR
note
