(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Charge to customers original form of payment failed
Or
they were refunded for an LDS but was still sent the item after refund issued
Manual
Charge
Doesn't require a task ;
customer has recieved wrong item
Incorrect
Item
No tracking movement after initial scan in 7 days
Unprocessed
Return
Hoka guide
Product
Guide
Can dispute denied UPS claims for delivered items through the UPS claims center
LDS
To view site credit info
GiveX
Specific type of task ; when we need help from back office to resolve
A
Shipment is missing part of the order for a specific tracking #
Short
Shipment
Add this with your notes in gladly
Topic
Order number has RA in front and RT at your end
Retail
Return
To keep up on all brands weekly promotions and discounts
The Week
Ahead
Payment errors on their account where you stand new card info to Tier 2
Passwordstate
Total price is $300 or less
w/no history of LDS & no signature
B
If a customer isn't sure if their subscribed to any of our brand emails
Archiver
An instance in which we need help from back office to research & resolve customer issues
task
If the credit back to a customer's original form of payment failed
Manual
Refund
You need to submit one of these for scenario A or B
Claim form
all notes from each contact goes here as well
DOMS
Package outbound, recieved by customer and part of the orders either missing or incorrect
WSE
For tracking ECOMMERCE orders/returns
Pitney
Bows
Where you go to locate tracking numbers for returns
Webmail
When processing a refund for a WSE,LDS, or. UPR
note
Has been 10 full days with no further scans from when the label was created
No progress on shipping label
