Best joke an insured has told you Go for a walk on break Send a photo of your WFH buddy Help a team mate Educate on Umbrella Home cook your lunch Do a policy review for a premium increase Send a GIF to a team member Took 3 deep breaths Received a customer compliment Did dishes on a break Callers last name starts with a 'V' Use Customer Care Process Drank more than 1 glass of water Offered flood on a phone call Had Mitel Issues/Called IT Set expectations Offer to bundle Home and Auto Received a call regarding roof non- renewal Acknowledge loyaly Send your supervisor a 100% phone call Stretch Added a coverage to a policy Set a positive intention for the day Best joke an insured has told you Go for a walk on break Send a photo of your WFH buddy Help a team mate Educate on Umbrella Home cook your lunch Do a policy review for a premium increase Send a GIF to a team member Took 3 deep breaths Received a customer compliment Did dishes on a break Callers last name starts with a 'V' Use Customer Care Process Drank more than 1 glass of water Offered flood on a phone call Had Mitel Issues/Called IT Set expectations Offer to bundle Home and Auto Received a call regarding roof non- renewal Acknowledge loyaly Send your supervisor a 100% phone call Stretch Added a coverage to a policy Set a positive intention for the day
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Best joke an insured has told you
O-Go for a walk on break
N-Send a photo of your WFH buddy
N-Help a team mate
O-Educate on Umbrella
O-Home cook your lunch
B-Do a policy review for a premium increase
B-Send a GIF to a team member
G-Took 3 deep breaths
G-Received a customer compliment
I-Did dishes on a break
G-Callers last name starts with a 'V'
O-Use Customer Care Process
B-Drank more than 1 glass of water
I-Offered flood on a phone call
G-Had Mitel Issues/Called IT
G-Set expectations
B-Offer to bundle Home and Auto
O-Received a call regarding roof non-renewal
I-Acknowledge loyaly
N-Send your supervisor a 100% phone call
I-Stretch
I-Added a coverage to a policy
B-Set a positive intention for the day