Send a photo of your WFH buddy Use Customer Care Process Set expectations Drank more than 1 glass of water Send your supervisor a 100% phone call Home cook your lunch Best joke an insured has told you Stretch Acknowledge loyaly Offer to bundle Home and Auto Do a policy review for a premium increase Set a positive intention for the day Took 3 deep breaths Did dishes on a break Had Mitel Issues/Called IT Added a coverage to a policy Received a customer compliment Help a team mate Send a GIF to a team member Callers last name starts with a 'V' Offered flood on a phone call Go for a walk on break Received a call regarding roof non- renewal Educate on Umbrella Send a photo of your WFH buddy Use Customer Care Process Set expectations Drank more than 1 glass of water Send your supervisor a 100% phone call Home cook your lunch Best joke an insured has told you Stretch Acknowledge loyaly Offer to bundle Home and Auto Do a policy review for a premium increase Set a positive intention for the day Took 3 deep breaths Did dishes on a break Had Mitel Issues/Called IT Added a coverage to a policy Received a customer compliment Help a team mate Send a GIF to a team member Callers last name starts with a 'V' Offered flood on a phone call Go for a walk on break Received a call regarding roof non- renewal Educate on Umbrella
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Send a photo of your WFH buddy
O-Use Customer Care Process
G-Set expectations
B-Drank more than 1 glass of water
N-Send your supervisor a 100% phone call
O-Home cook your lunch
N-Best joke an insured has told you
I-Stretch
I-Acknowledge loyaly
B-Offer to bundle Home and Auto
B-Do a policy review for a premium increase
B-Set a positive intention for the day
G-Took 3 deep breaths
I-Did dishes on a break
G-Had Mitel Issues/Called IT
I-Added a coverage to a policy
G-Received a customer compliment
N-Help a team mate
B-Send a GIF to a team member
G-Callers last name starts with a 'V'
I-Offered flood on a phone call
O-Go for a walk on break
O-Received a call regarding roof non-renewal
O-Educate on Umbrella