Use Customer Care Process Offer to bundle Home and Auto Stretch Home cook your lunch Best joke an insured has told you Set a positive intention for the day Added a coverage to a policy Send a GIF to a team member Send a photo of your WFH buddy Offered flood on a phone call Took 3 deep breaths Do a policy review for a premium increase Send your supervisor a 100% phone call Drank more than 1 glass of water Acknowledge loyaly Educate on Umbrella Received a customer compliment Go for a walk on break Callers last name starts with a 'V' Set expectations Had Mitel Issues/Called IT Did dishes on a break Received a call regarding roof non- renewal Help a team mate Use Customer Care Process Offer to bundle Home and Auto Stretch Home cook your lunch Best joke an insured has told you Set a positive intention for the day Added a coverage to a policy Send a GIF to a team member Send a photo of your WFH buddy Offered flood on a phone call Took 3 deep breaths Do a policy review for a premium increase Send your supervisor a 100% phone call Drank more than 1 glass of water Acknowledge loyaly Educate on Umbrella Received a customer compliment Go for a walk on break Callers last name starts with a 'V' Set expectations Had Mitel Issues/Called IT Did dishes on a break Received a call regarding roof non- renewal Help a team mate
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Use Customer Care Process
B-Offer to bundle Home and Auto
I-Stretch
O-Home cook your lunch
N-Best joke an insured has told you
B-Set a positive intention for the day
I-Added a coverage to a policy
B-Send a GIF to a team member
N-Send a photo of your WFH buddy
I-Offered flood on a phone call
G-Took 3 deep breaths
B-Do a policy review for a premium increase
N-Send your supervisor a 100% phone call
B-Drank more than 1 glass of water
I-Acknowledge loyaly
O-Educate on Umbrella
G-Received a customer compliment
O-Go for a walk on break
G-Callers last name starts with a 'V'
G-Set expectations
G-Had Mitel Issues/Called IT
I-Did dishes on a break
O-Received a call regarding roof non-renewal
N-Help a team mate