Added a coverage to a policy Help a team mate Use Customer Care Process Set a positive intention for the day Had Mitel Issues/Called IT Stretch Best joke an insured has told you Send a GIF to a team member Send your supervisor a 100% phone call Offered flood on a phone call Do a policy review for a premium increase Go for a walk on break Callers last name starts with a 'V' Set expectations Received a customer compliment Send a photo of your WFH buddy Educate on Umbrella Home cook your lunch Offer to bundle Home and Auto Received a call regarding roof non- renewal Acknowledge loyaly Drank more than 1 glass of water Took 3 deep breaths Did dishes on a break Added a coverage to a policy Help a team mate Use Customer Care Process Set a positive intention for the day Had Mitel Issues/Called IT Stretch Best joke an insured has told you Send a GIF to a team member Send your supervisor a 100% phone call Offered flood on a phone call Do a policy review for a premium increase Go for a walk on break Callers last name starts with a 'V' Set expectations Received a customer compliment Send a photo of your WFH buddy Educate on Umbrella Home cook your lunch Offer to bundle Home and Auto Received a call regarding roof non- renewal Acknowledge loyaly Drank more than 1 glass of water Took 3 deep breaths Did dishes on a break
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Added a coverage to a policy
N-Help a team mate
O-Use Customer Care Process
B-Set a positive intention for the day
G-Had Mitel Issues/Called IT
I-Stretch
N-Best joke an insured has told you
B-Send a GIF to a team member
N-Send your supervisor a 100% phone call
I-Offered flood on a phone call
B-Do a policy review for a premium increase
O-Go for a walk on break
G-Callers last name starts with a 'V'
G-Set expectations
G-Received a customer compliment
N-Send a photo of your WFH buddy
O-Educate on Umbrella
O-Home cook your lunch
B-Offer to bundle Home and Auto
O-Received a call regarding roof non-renewal
I-Acknowledge loyaly
B-Drank more than 1 glass of water
G-Took 3 deep breaths
I-Did dishes on a break