Send your supervisor a 100% phone call Set a positive intention for the day Offer to bundle Home and Auto Callers last name starts with a 'V' Acknowledge loyaly Send a GIF to a team member Home cook your lunch Help a team mate Go for a walk on break Did dishes on a break Added a coverage to a policy Best joke an insured has told you Send a photo of your WFH buddy Use Customer Care Process Offered flood on a phone call Received a call regarding roof non- renewal Received a customer compliment Drank more than 1 glass of water Set expectations Stretch Had Mitel Issues/Called IT Educate on Umbrella Took 3 deep breaths Do a policy review for a premium increase Send your supervisor a 100% phone call Set a positive intention for the day Offer to bundle Home and Auto Callers last name starts with a 'V' Acknowledge loyaly Send a GIF to a team member Home cook your lunch Help a team mate Go for a walk on break Did dishes on a break Added a coverage to a policy Best joke an insured has told you Send a photo of your WFH buddy Use Customer Care Process Offered flood on a phone call Received a call regarding roof non- renewal Received a customer compliment Drank more than 1 glass of water Set expectations Stretch Had Mitel Issues/Called IT Educate on Umbrella Took 3 deep breaths Do a policy review for a premium increase
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Send your supervisor a 100% phone call
B-Set a positive intention for the day
B-Offer to bundle Home and Auto
G-Callers last name starts with a 'V'
I-Acknowledge loyaly
B-Send a GIF to a team member
O-Home cook your lunch
N-Help a team mate
O-Go for a walk on break
I-Did dishes on a break
I-Added a coverage to a policy
N-Best joke an insured has told you
N-Send a photo of your WFH buddy
O-Use Customer Care Process
I-Offered flood on a phone call
O-Received a call regarding roof non-renewal
G-Received a customer compliment
B-Drank more than 1 glass of water
G-Set expectations
I-Stretch
G-Had Mitel Issues/Called IT
O-Educate on Umbrella
G-Took 3 deep breaths
B-Do a policy review for a premium increase