Callers last name starts with a 'V' Set a positive intention for the day Go for a walk on break Received a customer compliment Best joke an insured has told you Stretch Educate on Umbrella Send your supervisor a 100% phone call Took 3 deep breaths Had Mitel Issues/Called IT Send a photo of your WFH buddy Drank more than 1 glass of water Added a coverage to a policy Offered flood on a phone call Set expectations Did dishes on a break Acknowledge loyaly Use Customer Care Process Offer to bundle Home and Auto Do a policy review for a premium increase Help a team mate Send a GIF to a team member Received a call regarding roof non- renewal Home cook your lunch Callers last name starts with a 'V' Set a positive intention for the day Go for a walk on break Received a customer compliment Best joke an insured has told you Stretch Educate on Umbrella Send your supervisor a 100% phone call Took 3 deep breaths Had Mitel Issues/Called IT Send a photo of your WFH buddy Drank more than 1 glass of water Added a coverage to a policy Offered flood on a phone call Set expectations Did dishes on a break Acknowledge loyaly Use Customer Care Process Offer to bundle Home and Auto Do a policy review for a premium increase Help a team mate Send a GIF to a team member Received a call regarding roof non- renewal Home cook your lunch
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Callers last name starts with a 'V'
B-Set a positive intention for the day
O-Go for a walk on break
G-Received a customer compliment
N-Best joke an insured has told you
I-Stretch
O-Educate on Umbrella
N-Send your supervisor a 100% phone call
G-Took 3 deep breaths
G-Had Mitel Issues/Called IT
N-Send a photo of your WFH buddy
B-Drank more than 1 glass of water
I-Added a coverage to a policy
I-Offered flood on a phone call
G-Set expectations
I-Did dishes on a break
I-Acknowledge loyaly
O-Use Customer Care Process
B-Offer to bundle Home and Auto
B-Do a policy review for a premium increase
N-Help a team mate
B-Send a GIF to a team member
O-Received a call regarding roof non-renewal
O-Home cook your lunch