Received a customer compliment Help a team mate Had Mitel Issues/Called IT Set a positive intention for the day Go for a walk on break Received a call regarding roof non- renewal Set expectations Callers last name starts with a 'V' Educate on Umbrella Best joke an insured has told you Did dishes on a break Took 3 deep breaths Drank more than 1 glass of water Acknowledge loyaly Home cook your lunch Send a GIF to a team member Offered flood on a phone call Send your supervisor a 100% phone call Added a coverage to a policy Do a policy review for a premium increase Use Customer Care Process Send a photo of your WFH buddy Stretch Offer to bundle Home and Auto Received a customer compliment Help a team mate Had Mitel Issues/Called IT Set a positive intention for the day Go for a walk on break Received a call regarding roof non- renewal Set expectations Callers last name starts with a 'V' Educate on Umbrella Best joke an insured has told you Did dishes on a break Took 3 deep breaths Drank more than 1 glass of water Acknowledge loyaly Home cook your lunch Send a GIF to a team member Offered flood on a phone call Send your supervisor a 100% phone call Added a coverage to a policy Do a policy review for a premium increase Use Customer Care Process Send a photo of your WFH buddy Stretch Offer to bundle Home and Auto
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Received a customer compliment
N-Help a team mate
G-Had Mitel Issues/Called IT
B-Set a positive intention for the day
O-Go for a walk on break
O-Received a call regarding roof non-renewal
G-Set expectations
G-Callers last name starts with a 'V'
O-Educate on Umbrella
N-Best joke an insured has told you
I-Did dishes on a break
G-Took 3 deep breaths
B-Drank more than 1 glass of water
I-Acknowledge loyaly
O-Home cook your lunch
B-Send a GIF to a team member
I-Offered flood on a phone call
N-Send your supervisor a 100% phone call
I-Added a coverage to a policy
B-Do a policy review for a premium increase
O-Use Customer Care Process
N-Send a photo of your WFH buddy
I-Stretch
B-Offer to bundle Home and Auto