Callers last name starts with a 'V' Help a team mate Use Customer Care Process Set expectations Home cook your lunch Best joke an insured has told you Had Mitel Issues/Called IT Send your supervisor a 100% phone call Send a photo of your WFH buddy Offered flood on a phone call Added a coverage to a policy Stretch Received a customer compliment Go for a walk on break Send a GIF to a team member Educate on Umbrella Offer to bundle Home and Auto Acknowledge loyaly Received a call regarding roof non- renewal Do a policy review for a premium increase Set a positive intention for the day Did dishes on a break Drank more than 1 glass of water Took 3 deep breaths Callers last name starts with a 'V' Help a team mate Use Customer Care Process Set expectations Home cook your lunch Best joke an insured has told you Had Mitel Issues/Called IT Send your supervisor a 100% phone call Send a photo of your WFH buddy Offered flood on a phone call Added a coverage to a policy Stretch Received a customer compliment Go for a walk on break Send a GIF to a team member Educate on Umbrella Offer to bundle Home and Auto Acknowledge loyaly Received a call regarding roof non- renewal Do a policy review for a premium increase Set a positive intention for the day Did dishes on a break Drank more than 1 glass of water Took 3 deep breaths
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Callers last name starts with a 'V'
N-Help a team mate
O-Use Customer Care Process
G-Set expectations
O-Home cook your lunch
N-Best joke an insured has told you
G-Had Mitel Issues/Called IT
N-Send your supervisor a 100% phone call
N-Send a photo of your WFH buddy
I-Offered flood on a phone call
I-Added a coverage to a policy
I-Stretch
G-Received a customer compliment
O-Go for a walk on break
B-Send a GIF to a team member
O-Educate on Umbrella
B-Offer to bundle Home and Auto
I-Acknowledge loyaly
O-Received a call regarding roof non-renewal
B-Do a policy review for a premium increase
B-Set a positive intention for the day
I-Did dishes on a break
B-Drank more than 1 glass of water
G-Took 3 deep breaths