Thatwouldfrustrateme tooThank youforremainingso positiveThat isabsolutelyunderstandableThankyou forletting usknowIs thereanythingelse I canhelp youwith?Thankyou forletting usknowYou couldconsider....I canhelp youwith thatYou areabsolutelycorrectYourfeedback isreallyimportant tousI agreewithyouI'm sorrythat'shappenedIcompletelyunderstandIt's mypleasureIf I were inyourposition, I'dfeel thesame wayThatwouldfrustrateme tooThank youforremainingso positiveThat isabsolutelyunderstandableThankyou forletting usknowIs thereanythingelse I canhelp youwith?Thankyou forletting usknowYou couldconsider....I canhelp youwith thatYou areabsolutelycorrectYourfeedback isreallyimportant tousI agreewithyouI'm sorrythat'shappenedIcompletelyunderstandIt's mypleasureIf I were inyourposition, I'dfeel thesame way

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. That would frustrate me too
  2. Thank you for remaining so positive
  3. That is absolutely understand able
  4. Thank you for letting us know
  5. Is there anything else I can help you with?
  6. Thank you for letting us know
  7. You could consider....
  8. I can help you with that
  9. You are absolutely correct
  10. Your feedback is really important to us
  11. I agree with you
  12. I'm sorry that's happened
  13. I completely understand
  14. It's my pleasure
  15. If I were in your position, I'd feel the same way