IcompletelyunderstandI'm sorrythat'shappenedThat isabsolutelyunderstandableYourfeedback isreallyimportant tousYou areabsolutelycorrectIs thereanythingelse I canhelp youwith?Thankyou forletting usknowYou couldconsider....It's mypleasureThatwouldfrustrateme tooIf I were inyourposition, I'dfeel thesame wayThankyou forletting usknowI canhelp youwith thatThank youforremainingso positiveI agreewithyouIcompletelyunderstandI'm sorrythat'shappenedThat isabsolutelyunderstandableYourfeedback isreallyimportant tousYou areabsolutelycorrectIs thereanythingelse I canhelp youwith?Thankyou forletting usknowYou couldconsider....It's mypleasureThatwouldfrustrateme tooIf I were inyourposition, I'dfeel thesame wayThankyou forletting usknowI canhelp youwith thatThank youforremainingso positiveI agreewithyou

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I completely understand
  2. I'm sorry that's happened
  3. That is absolutely understand able
  4. Your feedback is really important to us
  5. You are absolutely correct
  6. Is there anything else I can help you with?
  7. Thank you for letting us know
  8. You could consider....
  9. It's my pleasure
  10. That would frustrate me too
  11. If I were in your position, I'd feel the same way
  12. Thank you for letting us know
  13. I can help you with that
  14. Thank you for remaining so positive
  15. I agree with you