Yourfeedback isreallyimportant tousIcompletelyunderstandIf I were inyourposition, I'dfeel thesame wayThatwouldfrustrateme tooIt's mypleasureIs thereanythingelse I canhelp youwith?I agreewithyouYou areabsolutelycorrectThat isabsolutelyunderstandableThank youforremainingso positiveThankyou forletting usknowYou couldconsider....Thankyou forletting usknowI'm sorrythat'shappenedI canhelp youwith thatYourfeedback isreallyimportant tousIcompletelyunderstandIf I were inyourposition, I'dfeel thesame wayThatwouldfrustrateme tooIt's mypleasureIs thereanythingelse I canhelp youwith?I agreewithyouYou areabsolutelycorrectThat isabsolutelyunderstandableThank youforremainingso positiveThankyou forletting usknowYou couldconsider....Thankyou forletting usknowI'm sorrythat'shappenedI canhelp youwith that

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your feedback is really important to us
  2. I completely understand
  3. If I were in your position, I'd feel the same way
  4. That would frustrate me too
  5. It's my pleasure
  6. Is there anything else I can help you with?
  7. I agree with you
  8. You are absolutely correct
  9. That is absolutely understand able
  10. Thank you for remaining so positive
  11. Thank you for letting us know
  12. You could consider....
  13. Thank you for letting us know
  14. I'm sorry that's happened
  15. I can help you with that