I'm sorrythat'shappenedThankyou forletting usknowThat isabsolutelyunderstandableIcompletelyunderstandIf I were inyourposition, I'dfeel thesame wayI canhelp youwith thatYou couldconsider....Thankyou forletting usknowThank youforremainingso positiveIs thereanythingelse I canhelp youwith?You areabsolutelycorrectYourfeedback isreallyimportant tousI agreewithyouThatwouldfrustrateme tooIt's mypleasureI'm sorrythat'shappenedThankyou forletting usknowThat isabsolutelyunderstandableIcompletelyunderstandIf I were inyourposition, I'dfeel thesame wayI canhelp youwith thatYou couldconsider....Thankyou forletting usknowThank youforremainingso positiveIs thereanythingelse I canhelp youwith?You areabsolutelycorrectYourfeedback isreallyimportant tousI agreewithyouThatwouldfrustrateme tooIt's mypleasure

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry that's happened
  2. Thank you for letting us know
  3. That is absolutely understand able
  4. I completely understand
  5. If I were in your position, I'd feel the same way
  6. I can help you with that
  7. You could consider....
  8. Thank you for letting us know
  9. Thank you for remaining so positive
  10. Is there anything else I can help you with?
  11. You are absolutely correct
  12. Your feedback is really important to us
  13. I agree with you
  14. That would frustrate me too
  15. It's my pleasure