Referred Someone to the Website Verified Address/Secondary Emailed a Form Accessed Record Called Assist Provided Correct Fee Change- of- Address Had to Ask Again for Complete Address Call Transferred Out Verified Name No Record Found Customer is Moving to PA De- escalated the call Have to Send a Notepad Provided Correct TAT Customer is eligible to restore Customer asks for your name again Customer has to start credit Customer is Elderly Used Locator Provided Correct Form "Ring Back" Company Calling for Employee or Vehicle Faxed a Form Referred Someone to the Website Verified Address/Secondary Emailed a Form Accessed Record Called Assist Provided Correct Fee Change- of- Address Had to Ask Again for Complete Address Call Transferred Out Verified Name No Record Found Customer is Moving to PA De- escalated the call Have to Send a Notepad Provided Correct TAT Customer is eligible to restore Customer asks for your name again Customer has to start credit Customer is Elderly Used Locator Provided Correct Form "Ring Back" Company Calling for Employee or Vehicle Faxed a Form
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Referred Someone to the Website
Verified Address/Secondary
Emailed a Form
Accessed Record
Called Assist
Provided Correct Fee
Change-of-Address
Had to Ask Again for Complete Address
Call Transferred Out
Verified Name
No Record Found
Customer is Moving to PA
De-escalated the call
Have to Send a Notepad
Provided Correct TAT
Customer is eligible to restore
Customer asks for your name again
Customer has to start credit
Customer is Elderly
Used Locator
Provided Correct Form
"Ring Back"
Company Calling for Employee or Vehicle
Faxed a Form