Provided Correct TAT Customer is Elderly Provided Correct Form No Record Found Company Calling for Employee or Vehicle Customer has to start credit Referred Someone to the Website Customer asks for your name again Used Locator Verified Address/Secondary Provided Correct Fee Verified Name Emailed a Form Customer is Moving to PA "Ring Back" De- escalated the call Customer is eligible to restore Change- of- Address Call Transferred Out Called Assist Have to Send a Notepad Faxed a Form Had to Ask Again for Complete Address Accessed Record Provided Correct TAT Customer is Elderly Provided Correct Form No Record Found Company Calling for Employee or Vehicle Customer has to start credit Referred Someone to the Website Customer asks for your name again Used Locator Verified Address/Secondary Provided Correct Fee Verified Name Emailed a Form Customer is Moving to PA "Ring Back" De- escalated the call Customer is eligible to restore Change- of- Address Call Transferred Out Called Assist Have to Send a Notepad Faxed a Form Had to Ask Again for Complete Address Accessed Record
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Provided Correct TAT
Customer is Elderly
Provided Correct Form
No Record Found
Company Calling for Employee or Vehicle
Customer has to start credit
Referred Someone to the Website
Customer asks for your name again
Used Locator
Verified Address/Secondary
Provided Correct Fee
Verified Name
Emailed a Form
Customer is Moving to PA
"Ring Back"
De-escalated the call
Customer is eligible to restore
Change-of-Address
Call Transferred Out
Called Assist
Have to Send a Notepad
Faxed a Form
Had to Ask Again for Complete Address
Accessed Record