Said"I hopeyou have agreat day!"Made aco-workersdayOvercamea priceobjectionCustomersaid youwerehelpfulCustomertold youabout theirday/weekendSaid:"Thankyou forcalling"Saved acancellationApologized,showedempathy fora hold timeCompletedscript onall calls1 aptperhourUsed thecustomersnameUsed acheerfulvoiceUpdated acustomersaddress/phonenumberDelivered5*Service10outboundcalls perhourSaid "Ican helpyou withthat"Defused afrustratedcustomerUsed acheerfulvoiceBookedaSewerAnsweredmore than50 callsWas puton hold byacustomerInformed acustomerabout theVIP programUsedpolitephrasesLaughedwith acustomerSaid"I hopeyou have agreat day!"Made aco-workersdayOvercamea priceobjectionCustomersaid youwerehelpfulCustomertold youabout theirday/weekendSaid:"Thankyou forcalling"Saved acancellationApologized,showedempathy fora hold timeCompletedscript onall calls1 aptperhourUsed thecustomersnameUsed acheerfulvoiceUpdated acustomersaddress/phonenumberDelivered5*Service10outboundcalls perhourSaid "Ican helpyou withthat"Defused afrustratedcustomerUsed acheerfulvoiceBookedaSewerAnsweredmore than50 callsWas puton hold byacustomerInformed acustomerabout theVIP programUsedpolitephrasesLaughedwith acustomer

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "I hope you have a great day!"
  2. Made a co-workers day
  3. Overcame a price objection
  4. Customer said you were helpful
  5. Customer told you about their day/weekend
  6. Said: "Thank you for calling"
  7. Saved a cancellation
  8. Apologized, showed empathy for a hold time
  9. Completed script on all calls
  10. 1 apt per hour
  11. Used the customers name
  12. Used a cheerful voice
  13. Updated a customers address/phone number
  14. Delivered 5* Service
  15. 10 outbound calls per hour
  16. Said "I can help you with that"
  17. Defused a frustrated customer
  18. Used a cheerful voice
  19. Booked a Sewer
  20. Answered more than 50 calls
  21. Was put on hold by a customer
  22. Informed a customer about the VIP program
  23. Used polite phrases
  24. Laughed with a customer