Updated acustomersaddress/phonenumberOvercamea priceobjectionUsedpolitephrasesBookedaSewerUsed acheerfulvoice1 aptperhourUsed acheerfulvoiceInformed acustomerabout theVIP programSaid "Ican helpyou withthat"Customersaid youwerehelpfulSaid:"Thankyou forcalling"Apologized,showedempathy fora hold timeDefused afrustratedcustomerSaved acancellationCompletedscript onall callsAnsweredmore than50 callsMade aco-workersday10outboundcalls perhourCustomertold youabout theirday/weekendWas puton hold byacustomerSaid"I hopeyou have agreat day!"Laughedwith acustomerDelivered5*ServiceUsed thecustomersnameUpdated acustomersaddress/phonenumberOvercamea priceobjectionUsedpolitephrasesBookedaSewerUsed acheerfulvoice1 aptperhourUsed acheerfulvoiceInformed acustomerabout theVIP programSaid "Ican helpyou withthat"Customersaid youwerehelpfulSaid:"Thankyou forcalling"Apologized,showedempathy fora hold timeDefused afrustratedcustomerSaved acancellationCompletedscript onall callsAnsweredmore than50 callsMade aco-workersday10outboundcalls perhourCustomertold youabout theirday/weekendWas puton hold byacustomerSaid"I hopeyou have agreat day!"Laughedwith acustomerDelivered5*ServiceUsed thecustomersname

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated a customers address/phone number
  2. Overcame a price objection
  3. Used polite phrases
  4. Booked a Sewer
  5. Used a cheerful voice
  6. 1 apt per hour
  7. Used a cheerful voice
  8. Informed a customer about the VIP program
  9. Said "I can help you with that"
  10. Customer said you were helpful
  11. Said: "Thank you for calling"
  12. Apologized, showed empathy for a hold time
  13. Defused a frustrated customer
  14. Saved a cancellation
  15. Completed script on all calls
  16. Answered more than 50 calls
  17. Made a co-workers day
  18. 10 outbound calls per hour
  19. Customer told you about their day/weekend
  20. Was put on hold by a customer
  21. Said "I hope you have a great day!"
  22. Laughed with a customer
  23. Delivered 5* Service
  24. Used the customers name