Said "I can help you with that" Overcame a price objection Completed script on all calls Customer said you were helpful Delivered 5* Service Apologized, showed empathy for a hold time 1 apt per hour Used a cheerful voice Updated a customers address/phone number Saved a cancellation Used a cheerful voice Defused a frustrated customer Said: "Thank you for calling" Answered more than 50 calls Used the customers name Laughed with a customer Customer told you about their day/weekend Informed a customer about the VIP program Made a co- workers day 10 outbound calls per hour Used polite phrases Was put on hold by a customer Said "I hope you have a great day!" Booked a Sewer Said "I can help you with that" Overcame a price objection Completed script on all calls Customer said you were helpful Delivered 5* Service Apologized, showed empathy for a hold time 1 apt per hour Used a cheerful voice Updated a customers address/phone number Saved a cancellation Used a cheerful voice Defused a frustrated customer Said: "Thank you for calling" Answered more than 50 calls Used the customers name Laughed with a customer Customer told you about their day/weekend Informed a customer about the VIP program Made a co- workers day 10 outbound calls per hour Used polite phrases Was put on hold by a customer Said "I hope you have a great day!" Booked a Sewer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Said "I can help you with that"
Overcame a price objection
Completed script on all calls
Customer said you were helpful
Delivered 5* Service
Apologized, showed empathy for a hold time
1 apt per hour
Used a cheerful voice
Updated a customers address/phone number
Saved a cancellation
Used a cheerful voice
Defused a frustrated customer
Said:
"Thank you for calling"
Answered more than 50 calls
Used the customers name
Laughed with a customer
Customer told you about their day/weekend
Informed a customer about the VIP program
Made a co-workers day
10 outbound calls per hour
Used polite phrases
Was put on hold by a customer
Said
"I hope you have a great day!"
Booked a Sewer