Said "Ican helpyou withthat"Overcamea priceobjectionCompletedscript onall callsCustomersaid youwerehelpfulDelivered5*ServiceApologized,showedempathy fora hold time1 aptperhourUsed acheerfulvoiceUpdated acustomersaddress/phonenumberSaved acancellationUsed acheerfulvoiceDefused afrustratedcustomerSaid:"Thankyou forcalling"Answeredmore than50 callsUsed thecustomersnameLaughedwith acustomerCustomertold youabout theirday/weekendInformed acustomerabout theVIP programMade aco-workersday10outboundcalls perhourUsedpolitephrasesWas puton hold byacustomerSaid"I hopeyou have agreat day!"BookedaSewerSaid "Ican helpyou withthat"Overcamea priceobjectionCompletedscript onall callsCustomersaid youwerehelpfulDelivered5*ServiceApologized,showedempathy fora hold time1 aptperhourUsed acheerfulvoiceUpdated acustomersaddress/phonenumberSaved acancellationUsed acheerfulvoiceDefused afrustratedcustomerSaid:"Thankyou forcalling"Answeredmore than50 callsUsed thecustomersnameLaughedwith acustomerCustomertold youabout theirday/weekendInformed acustomerabout theVIP programMade aco-workersday10outboundcalls perhourUsedpolitephrasesWas puton hold byacustomerSaid"I hopeyou have agreat day!"BookedaSewer

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "I can help you with that"
  2. Overcame a price objection
  3. Completed script on all calls
  4. Customer said you were helpful
  5. Delivered 5* Service
  6. Apologized, showed empathy for a hold time
  7. 1 apt per hour
  8. Used a cheerful voice
  9. Updated a customers address/phone number
  10. Saved a cancellation
  11. Used a cheerful voice
  12. Defused a frustrated customer
  13. Said: "Thank you for calling"
  14. Answered more than 50 calls
  15. Used the customers name
  16. Laughed with a customer
  17. Customer told you about their day/weekend
  18. Informed a customer about the VIP program
  19. Made a co-workers day
  20. 10 outbound calls per hour
  21. Used polite phrases
  22. Was put on hold by a customer
  23. Said "I hope you have a great day!"
  24. Booked a Sewer