BookedaSewerInformed acustomerabout theVIP programAnsweredmore than50 callsCompletedscript onall callsSaid"I hopeyou have agreat day!"Said "Ican helpyou withthat"Overcamea priceobjectionUsedpolitephrases1 aptperhourWas puton hold byacustomerUsed acheerfulvoiceSaved acancellationSaid:"Thankyou forcalling"Defused afrustratedcustomer10outboundcalls perhourApologized,showedempathy fora hold timeDelivered5*ServiceLaughedwith acustomerUsed thecustomersnameCustomertold youabout theirday/weekendCustomersaid youwerehelpfulMade aco-workersdayUsed acheerfulvoiceUpdated acustomersaddress/phonenumberBookedaSewerInformed acustomerabout theVIP programAnsweredmore than50 callsCompletedscript onall callsSaid"I hopeyou have agreat day!"Said "Ican helpyou withthat"Overcamea priceobjectionUsedpolitephrases1 aptperhourWas puton hold byacustomerUsed acheerfulvoiceSaved acancellationSaid:"Thankyou forcalling"Defused afrustratedcustomer10outboundcalls perhourApologized,showedempathy fora hold timeDelivered5*ServiceLaughedwith acustomerUsed thecustomersnameCustomertold youabout theirday/weekendCustomersaid youwerehelpfulMade aco-workersdayUsed acheerfulvoiceUpdated acustomersaddress/phonenumber

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a Sewer
  2. Informed a customer about the VIP program
  3. Answered more than 50 calls
  4. Completed script on all calls
  5. Said "I hope you have a great day!"
  6. Said "I can help you with that"
  7. Overcame a price objection
  8. Used polite phrases
  9. 1 apt per hour
  10. Was put on hold by a customer
  11. Used a cheerful voice
  12. Saved a cancellation
  13. Said: "Thank you for calling"
  14. Defused a frustrated customer
  15. 10 outbound calls per hour
  16. Apologized, showed empathy for a hold time
  17. Delivered 5* Service
  18. Laughed with a customer
  19. Used the customers name
  20. Customer told you about their day/weekend
  21. Customer said you were helpful
  22. Made a co-workers day
  23. Used a cheerful voice
  24. Updated a customers address/phone number