Made aco-workersdayUsed acheerfulvoiceSaved acancellationOvercamea priceobjectionWas puton hold byacustomerCustomertold youabout theirday/weekendCompletedscript onall callsCustomersaid youwerehelpfulDelivered5*ServiceUsed thecustomersname10outboundcalls perhourUsed acheerfulvoiceUpdated acustomersaddress/phonenumberApologized,showedempathy fora hold timeInformed acustomerabout theVIP programSaid "Ican helpyou withthat"Laughedwith acustomerUsedpolitephrasesSaid"I hopeyou have agreat day!"Said:"Thankyou forcalling"BookedaSewerDefused afrustratedcustomerAnsweredmore than50 calls1 aptperhourMade aco-workersdayUsed acheerfulvoiceSaved acancellationOvercamea priceobjectionWas puton hold byacustomerCustomertold youabout theirday/weekendCompletedscript onall callsCustomersaid youwerehelpfulDelivered5*ServiceUsed thecustomersname10outboundcalls perhourUsed acheerfulvoiceUpdated acustomersaddress/phonenumberApologized,showedempathy fora hold timeInformed acustomerabout theVIP programSaid "Ican helpyou withthat"Laughedwith acustomerUsedpolitephrasesSaid"I hopeyou have agreat day!"Said:"Thankyou forcalling"BookedaSewerDefused afrustratedcustomerAnsweredmore than50 calls1 aptperhour

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a co-workers day
  2. Used a cheerful voice
  3. Saved a cancellation
  4. Overcame a price objection
  5. Was put on hold by a customer
  6. Customer told you about their day/weekend
  7. Completed script on all calls
  8. Customer said you were helpful
  9. Delivered 5* Service
  10. Used the customers name
  11. 10 outbound calls per hour
  12. Used a cheerful voice
  13. Updated a customers address/phone number
  14. Apologized, showed empathy for a hold time
  15. Informed a customer about the VIP program
  16. Said "I can help you with that"
  17. Laughed with a customer
  18. Used polite phrases
  19. Said "I hope you have a great day!"
  20. Said: "Thank you for calling"
  21. Booked a Sewer
  22. Defused a frustrated customer
  23. Answered more than 50 calls
  24. 1 apt per hour