Updated a customers address/phone number Said "I can help you with that" Booked a Sewer Used a cheerful voice Used a cheerful voice Said: "Thank you for calling" Used the customers name Informed a customer about the VIP program Customer told you about their day/weekend Completed script on all calls Used polite phrases Customer said you were helpful 1 apt per hour Overcame a price objection Delivered 5* Service Laughed with a customer Saved a cancellation Answered more than 50 calls Was put on hold by a customer Made a co- workers day Apologized, showed empathy for a hold time Defused a frustrated customer Said "I hope you have a great day!" 10 outbound calls per hour Updated a customers address/phone number Said "I can help you with that" Booked a Sewer Used a cheerful voice Used a cheerful voice Said: "Thank you for calling" Used the customers name Informed a customer about the VIP program Customer told you about their day/weekend Completed script on all calls Used polite phrases Customer said you were helpful 1 apt per hour Overcame a price objection Delivered 5* Service Laughed with a customer Saved a cancellation Answered more than 50 calls Was put on hold by a customer Made a co- workers day Apologized, showed empathy for a hold time Defused a frustrated customer Said "I hope you have a great day!" 10 outbound calls per hour
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated a customers address/phone number
Said "I can help you with that"
Booked a Sewer
Used a cheerful voice
Used a cheerful voice
Said:
"Thank you for calling"
Used the customers name
Informed a customer about the VIP program
Customer told you about their day/weekend
Completed script on all calls
Used polite phrases
Customer said you were helpful
1 apt per hour
Overcame a price objection
Delivered 5* Service
Laughed with a customer
Saved a cancellation
Answered more than 50 calls
Was put on hold by a customer
Made a co-workers day
Apologized, showed empathy for a hold time
Defused a frustrated customer
Said
"I hope you have a great day!"
10 outbound calls per hour