Made aco-workersdayCustomersaid youwerehelpfulLaughedwith acustomerWas puton hold byacustomerBookedaSewerCustomertold youabout theirday/weekendCompletedscript onall calls1 aptperhourSaved acancellationSaid:"Thankyou forcalling"Used acheerfulvoiceAnsweredmore than50 callsInformed acustomerabout theVIP programUsed thecustomersnameOvercamea priceobjectionApologized,showedempathy fora hold timeDelivered5*ServiceDefused afrustratedcustomerUpdated acustomersaddress/phonenumber10outboundcalls perhourUsed acheerfulvoiceSaid "Ican helpyou withthat"UsedpolitephrasesSaid"I hopeyou have agreat day!"Made aco-workersdayCustomersaid youwerehelpfulLaughedwith acustomerWas puton hold byacustomerBookedaSewerCustomertold youabout theirday/weekendCompletedscript onall calls1 aptperhourSaved acancellationSaid:"Thankyou forcalling"Used acheerfulvoiceAnsweredmore than50 callsInformed acustomerabout theVIP programUsed thecustomersnameOvercamea priceobjectionApologized,showedempathy fora hold timeDelivered5*ServiceDefused afrustratedcustomerUpdated acustomersaddress/phonenumber10outboundcalls perhourUsed acheerfulvoiceSaid "Ican helpyou withthat"UsedpolitephrasesSaid"I hopeyou have agreat day!"

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a co-workers day
  2. Customer said you were helpful
  3. Laughed with a customer
  4. Was put on hold by a customer
  5. Booked a Sewer
  6. Customer told you about their day/weekend
  7. Completed script on all calls
  8. 1 apt per hour
  9. Saved a cancellation
  10. Said: "Thank you for calling"
  11. Used a cheerful voice
  12. Answered more than 50 calls
  13. Informed a customer about the VIP program
  14. Used the customers name
  15. Overcame a price objection
  16. Apologized, showed empathy for a hold time
  17. Delivered 5* Service
  18. Defused a frustrated customer
  19. Updated a customers address/phone number
  20. 10 outbound calls per hour
  21. Used a cheerful voice
  22. Said "I can help you with that"
  23. Used polite phrases
  24. Said "I hope you have a great day!"