Completed script on all calls Informed a customer about the VIP program Delivered 5* Service Used a cheerful voice Updated a customers address/phone number Said "I can help you with that" Answered more than 50 calls Said "I hope you have a great day!" Customer said you were helpful Used a cheerful voice Customer told you about their day/weekend 10 outbound calls per hour Said: "Thank you for calling" Laughed with a customer Used polite phrases Saved a cancellation Overcame a price objection Booked a Sewer Defused a frustrated customer 1 apt per hour Used the customers name Made a co- workers day Apologized, showed empathy for a hold time Was put on hold by a customer Completed script on all calls Informed a customer about the VIP program Delivered 5* Service Used a cheerful voice Updated a customers address/phone number Said "I can help you with that" Answered more than 50 calls Said "I hope you have a great day!" Customer said you were helpful Used a cheerful voice Customer told you about their day/weekend 10 outbound calls per hour Said: "Thank you for calling" Laughed with a customer Used polite phrases Saved a cancellation Overcame a price objection Booked a Sewer Defused a frustrated customer 1 apt per hour Used the customers name Made a co- workers day Apologized, showed empathy for a hold time Was put on hold by a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed script on all calls
Informed a customer about the VIP program
Delivered 5* Service
Used a cheerful voice
Updated a customers address/phone number
Said "I can help you with that"
Answered more than 50 calls
Said
"I hope you have a great day!"
Customer said you were helpful
Used a cheerful voice
Customer told you about their day/weekend
10 outbound calls per hour
Said:
"Thank you for calling"
Laughed with a customer
Used polite phrases
Saved a cancellation
Overcame a price objection
Booked a Sewer
Defused a frustrated customer
1 apt per hour
Used the customers name
Made a co-workers day
Apologized, showed empathy for a hold time
Was put on hold by a customer