Updated acustomersaddress/phonenumberSaid "Ican helpyou withthat"BookedaSewerUsed acheerfulvoiceUsed acheerfulvoiceSaid:"Thankyou forcalling"Used thecustomersnameInformed acustomerabout theVIP programCustomertold youabout theirday/weekendCompletedscript onall callsUsedpolitephrasesCustomersaid youwerehelpful1 aptperhourOvercamea priceobjectionDelivered5*ServiceLaughedwith acustomerSaved acancellationAnsweredmore than50 callsWas puton hold byacustomerMade aco-workersdayApologized,showedempathy fora hold timeDefused afrustratedcustomerSaid"I hopeyou have agreat day!"10outboundcalls perhourUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"BookedaSewerUsed acheerfulvoiceUsed acheerfulvoiceSaid:"Thankyou forcalling"Used thecustomersnameInformed acustomerabout theVIP programCustomertold youabout theirday/weekendCompletedscript onall callsUsedpolitephrasesCustomersaid youwerehelpful1 aptperhourOvercamea priceobjectionDelivered5*ServiceLaughedwith acustomerSaved acancellationAnsweredmore than50 callsWas puton hold byacustomerMade aco-workersdayApologized,showedempathy fora hold timeDefused afrustratedcustomerSaid"I hopeyou have agreat day!"10outboundcalls perhour

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated a customers address/phone number
  2. Said "I can help you with that"
  3. Booked a Sewer
  4. Used a cheerful voice
  5. Used a cheerful voice
  6. Said: "Thank you for calling"
  7. Used the customers name
  8. Informed a customer about the VIP program
  9. Customer told you about their day/weekend
  10. Completed script on all calls
  11. Used polite phrases
  12. Customer said you were helpful
  13. 1 apt per hour
  14. Overcame a price objection
  15. Delivered 5* Service
  16. Laughed with a customer
  17. Saved a cancellation
  18. Answered more than 50 calls
  19. Was put on hold by a customer
  20. Made a co-workers day
  21. Apologized, showed empathy for a hold time
  22. Defused a frustrated customer
  23. Said "I hope you have a great day!"
  24. 10 outbound calls per hour