Completedscript onall callsInformed acustomerabout theVIP programDelivered5*ServiceUsed acheerfulvoiceUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"Answeredmore than50 callsSaid"I hopeyou have agreat day!"Customersaid youwerehelpfulUsed acheerfulvoiceCustomertold youabout theirday/weekend10outboundcalls perhourSaid:"Thankyou forcalling"Laughedwith acustomerUsedpolitephrasesSaved acancellationOvercamea priceobjectionBookedaSewerDefused afrustratedcustomer1 aptperhourUsed thecustomersnameMade aco-workersdayApologized,showedempathy fora hold timeWas puton hold byacustomerCompletedscript onall callsInformed acustomerabout theVIP programDelivered5*ServiceUsed acheerfulvoiceUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"Answeredmore than50 callsSaid"I hopeyou have agreat day!"Customersaid youwerehelpfulUsed acheerfulvoiceCustomertold youabout theirday/weekend10outboundcalls perhourSaid:"Thankyou forcalling"Laughedwith acustomerUsedpolitephrasesSaved acancellationOvercamea priceobjectionBookedaSewerDefused afrustratedcustomer1 aptperhourUsed thecustomersnameMade aco-workersdayApologized,showedempathy fora hold timeWas puton hold byacustomer

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed script on all calls
  2. Informed a customer about the VIP program
  3. Delivered 5* Service
  4. Used a cheerful voice
  5. Updated a customers address/phone number
  6. Said "I can help you with that"
  7. Answered more than 50 calls
  8. Said "I hope you have a great day!"
  9. Customer said you were helpful
  10. Used a cheerful voice
  11. Customer told you about their day/weekend
  12. 10 outbound calls per hour
  13. Said: "Thank you for calling"
  14. Laughed with a customer
  15. Used polite phrases
  16. Saved a cancellation
  17. Overcame a price objection
  18. Booked a Sewer
  19. Defused a frustrated customer
  20. 1 apt per hour
  21. Used the customers name
  22. Made a co-workers day
  23. Apologized, showed empathy for a hold time
  24. Was put on hold by a customer