Completedscript onall callsOvercamea priceobjectionUsedpolitephrasesLaughedwith acustomer10outboundcalls perhourAnsweredmore than50 callsUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"Defused afrustratedcustomerSaid"I hopeyou have agreat day!"Customersaid youwerehelpfulUsed acheerfulvoiceUsed acheerfulvoice1 aptperhourWas puton hold byacustomerDelivered5*ServiceApologized,showedempathy fora hold timeBookedaSewerSaved acancellationInformed acustomerabout theVIP programMade aco-workersdaySaid:"Thankyou forcalling"Used thecustomersnameCustomertold youabout theirday/weekendCompletedscript onall callsOvercamea priceobjectionUsedpolitephrasesLaughedwith acustomer10outboundcalls perhourAnsweredmore than50 callsUpdated acustomersaddress/phonenumberSaid "Ican helpyou withthat"Defused afrustratedcustomerSaid"I hopeyou have agreat day!"Customersaid youwerehelpfulUsed acheerfulvoiceUsed acheerfulvoice1 aptperhourWas puton hold byacustomerDelivered5*ServiceApologized,showedempathy fora hold timeBookedaSewerSaved acancellationInformed acustomerabout theVIP programMade aco-workersdaySaid:"Thankyou forcalling"Used thecustomersnameCustomertold youabout theirday/weekend

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Completed script on all calls
  2. Overcame a price objection
  3. Used polite phrases
  4. Laughed with a customer
  5. 10 outbound calls per hour
  6. Answered more than 50 calls
  7. Updated a customers address/phone number
  8. Said "I can help you with that"
  9. Defused a frustrated customer
  10. Said "I hope you have a great day!"
  11. Customer said you were helpful
  12. Used a cheerful voice
  13. Used a cheerful voice
  14. 1 apt per hour
  15. Was put on hold by a customer
  16. Delivered 5* Service
  17. Apologized, showed empathy for a hold time
  18. Booked a Sewer
  19. Saved a cancellation
  20. Informed a customer about the VIP program
  21. Made a co-workers day
  22. Said: "Thank you for calling"
  23. Used the customers name
  24. Customer told you about their day/weekend