Laughedwith acustomerUsed acheerfulvoice10outboundcalls perhourCustomersaid youwerehelpfulCompletedscript onall callsSaid"I hopeyou have agreat day!"Apologized,showedempathy fora hold timeCustomertold youabout theirday/weekendSaid:"Thankyou forcalling"Defused afrustratedcustomerMade aco-workersdayBookedaSewerInformed acustomerabout theVIP programSaid "Ican helpyou withthat"Saved acancellationUsed thecustomersnameOvercamea priceobjectionUpdated acustomersaddress/phonenumberUsedpolitephrasesDelivered5*Service1 aptperhourAnsweredmore than50 callsWas puton hold byacustomerUsed acheerfulvoiceLaughedwith acustomerUsed acheerfulvoice10outboundcalls perhourCustomersaid youwerehelpfulCompletedscript onall callsSaid"I hopeyou have agreat day!"Apologized,showedempathy fora hold timeCustomertold youabout theirday/weekendSaid:"Thankyou forcalling"Defused afrustratedcustomerMade aco-workersdayBookedaSewerInformed acustomerabout theVIP programSaid "Ican helpyou withthat"Saved acancellationUsed thecustomersnameOvercamea priceobjectionUpdated acustomersaddress/phonenumberUsedpolitephrasesDelivered5*Service1 aptperhourAnsweredmore than50 callsWas puton hold byacustomerUsed acheerfulvoice

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laughed with a customer
  2. Used a cheerful voice
  3. 10 outbound calls per hour
  4. Customer said you were helpful
  5. Completed script on all calls
  6. Said "I hope you have a great day!"
  7. Apologized, showed empathy for a hold time
  8. Customer told you about their day/weekend
  9. Said: "Thank you for calling"
  10. Defused a frustrated customer
  11. Made a co-workers day
  12. Booked a Sewer
  13. Informed a customer about the VIP program
  14. Said "I can help you with that"
  15. Saved a cancellation
  16. Used the customers name
  17. Overcame a price objection
  18. Updated a customers address/phone number
  19. Used polite phrases
  20. Delivered 5* Service
  21. 1 apt per hour
  22. Answered more than 50 calls
  23. Was put on hold by a customer
  24. Used a cheerful voice