Overcamea priceobjectionSaid "Ican helpyou withthat"Apologized,showedempathy fora hold timeLaughedwith acustomerInformed acustomerabout theVIP programUsedpolitephrasesCompletedscript onall callsCustomersaid youwerehelpfulSaid"I hopeyou have agreat day!"Customertold youabout theirday/weekendSaved acancellationUsed thecustomersnameDelivered5*ServiceAnsweredmore than50 calls1 aptperhourBookedaSewerUsed acheerfulvoiceUpdated acustomersaddress/phonenumberUsed acheerfulvoice10outboundcalls perhourSaid:"Thankyou forcalling"Made aco-workersdayWas puton hold byacustomerDefused afrustratedcustomerOvercamea priceobjectionSaid "Ican helpyou withthat"Apologized,showedempathy fora hold timeLaughedwith acustomerInformed acustomerabout theVIP programUsedpolitephrasesCompletedscript onall callsCustomersaid youwerehelpfulSaid"I hopeyou have agreat day!"Customertold youabout theirday/weekendSaved acancellationUsed thecustomersnameDelivered5*ServiceAnsweredmore than50 calls1 aptperhourBookedaSewerUsed acheerfulvoiceUpdated acustomersaddress/phonenumberUsed acheerfulvoice10outboundcalls perhourSaid:"Thankyou forcalling"Made aco-workersdayWas puton hold byacustomerDefused afrustratedcustomer

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Overcame a price objection
  2. Said "I can help you with that"
  3. Apologized, showed empathy for a hold time
  4. Laughed with a customer
  5. Informed a customer about the VIP program
  6. Used polite phrases
  7. Completed script on all calls
  8. Customer said you were helpful
  9. Said "I hope you have a great day!"
  10. Customer told you about their day/weekend
  11. Saved a cancellation
  12. Used the customers name
  13. Delivered 5* Service
  14. Answered more than 50 calls
  15. 1 apt per hour
  16. Booked a Sewer
  17. Used a cheerful voice
  18. Updated a customers address/phone number
  19. Used a cheerful voice
  20. 10 outbound calls per hour
  21. Said: "Thank you for calling"
  22. Made a co-workers day
  23. Was put on hold by a customer
  24. Defused a frustrated customer