Used acheerfulvoiceCustomersaid youwerehelpfulMade aco-workersdayUsed acheerfulvoiceCompletedscript onall callsBookedaSewerWas puton hold byacustomerSaid:"Thankyou forcalling"10outboundcalls perhourUsed thecustomersnameLaughedwith acustomerOvercamea priceobjectionUsedpolitephrasesDelivered5*ServiceUpdated acustomersaddress/phonenumberSaved acancellationAnsweredmore than50 callsSaid"I hopeyou have agreat day!"Informed acustomerabout theVIP programDefused afrustratedcustomer1 aptperhourApologized,showedempathy fora hold timeSaid "Ican helpyou withthat"Customertold youabout theirday/weekendUsed acheerfulvoiceCustomersaid youwerehelpfulMade aco-workersdayUsed acheerfulvoiceCompletedscript onall callsBookedaSewerWas puton hold byacustomerSaid:"Thankyou forcalling"10outboundcalls perhourUsed thecustomersnameLaughedwith acustomerOvercamea priceobjectionUsedpolitephrasesDelivered5*ServiceUpdated acustomersaddress/phonenumberSaved acancellationAnsweredmore than50 callsSaid"I hopeyou have agreat day!"Informed acustomerabout theVIP programDefused afrustratedcustomer1 aptperhourApologized,showedempathy fora hold timeSaid "Ican helpyou withthat"Customertold youabout theirday/weekend

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a cheerful voice
  2. Customer said you were helpful
  3. Made a co-workers day
  4. Used a cheerful voice
  5. Completed script on all calls
  6. Booked a Sewer
  7. Was put on hold by a customer
  8. Said: "Thank you for calling"
  9. 10 outbound calls per hour
  10. Used the customers name
  11. Laughed with a customer
  12. Overcame a price objection
  13. Used polite phrases
  14. Delivered 5* Service
  15. Updated a customers address/phone number
  16. Saved a cancellation
  17. Answered more than 50 calls
  18. Said "I hope you have a great day!"
  19. Informed a customer about the VIP program
  20. Defused a frustrated customer
  21. 1 apt per hour
  22. Apologized, showed empathy for a hold time
  23. Said "I can help you with that"
  24. Customer told you about their day/weekend