10outboundcalls perhourSaved acancellationSaid "Ican helpyou withthat"Made aco-workersdayUsed acheerfulvoiceLaughedwith acustomerUpdated acustomersaddress/phonenumberAnsweredmore than50 callsUsed acheerfulvoiceUsed thecustomersnameSaid"I hopeyou have agreat day!"Completedscript onall callsCustomersaid youwerehelpfulUsedpolitephrasesDefused afrustratedcustomerInformed acustomerabout theVIP programBookedaSewerDelivered5*ServiceSaid:"Thankyou forcalling"1 aptperhourOvercamea priceobjectionCustomertold youabout theirday/weekendWas puton hold byacustomerApologized,showedempathy fora hold time10outboundcalls perhourSaved acancellationSaid "Ican helpyou withthat"Made aco-workersdayUsed acheerfulvoiceLaughedwith acustomerUpdated acustomersaddress/phonenumberAnsweredmore than50 callsUsed acheerfulvoiceUsed thecustomersnameSaid"I hopeyou have agreat day!"Completedscript onall callsCustomersaid youwerehelpfulUsedpolitephrasesDefused afrustratedcustomerInformed acustomerabout theVIP programBookedaSewerDelivered5*ServiceSaid:"Thankyou forcalling"1 aptperhourOvercamea priceobjectionCustomertold youabout theirday/weekendWas puton hold byacustomerApologized,showedempathy fora hold time

Golden West Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 10 outbound calls per hour
  2. Saved a cancellation
  3. Said "I can help you with that"
  4. Made a co-workers day
  5. Used a cheerful voice
  6. Laughed with a customer
  7. Updated a customers address/phone number
  8. Answered more than 50 calls
  9. Used a cheerful voice
  10. Used the customers name
  11. Said "I hope you have a great day!"
  12. Completed script on all calls
  13. Customer said you were helpful
  14. Used polite phrases
  15. Defused a frustrated customer
  16. Informed a customer about the VIP program
  17. Booked a Sewer
  18. Delivered 5* Service
  19. Said: "Thank you for calling"
  20. 1 apt per hour
  21. Overcame a price objection
  22. Customer told you about their day/weekend
  23. Was put on hold by a customer
  24. Apologized, showed empathy for a hold time