Made a co- workers day Customer said you were helpful Laughed with a customer Was put on hold by a customer Booked a Sewer Customer told you about their day/weekend Completed script on all calls 1 apt per hour Saved a cancellation Said: "Thank you for calling" Used a cheerful voice Answered more than 50 calls Informed a customer about the VIP program Used the customers name Overcame a price objection Apologized, showed empathy for a hold time Delivered 5* Service Defused a frustrated customer Updated a customers address/phone number 10 outbound calls per hour Used a cheerful voice Said "I can help you with that" Used polite phrases Said "I hope you have a great day!" Made a co- workers day Customer said you were helpful Laughed with a customer Was put on hold by a customer Booked a Sewer Customer told you about their day/weekend Completed script on all calls 1 apt per hour Saved a cancellation Said: "Thank you for calling" Used a cheerful voice Answered more than 50 calls Informed a customer about the VIP program Used the customers name Overcame a price objection Apologized, showed empathy for a hold time Delivered 5* Service Defused a frustrated customer Updated a customers address/phone number 10 outbound calls per hour Used a cheerful voice Said "I can help you with that" Used polite phrases Said "I hope you have a great day!"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made a co-workers day
Customer said you were helpful
Laughed with a customer
Was put on hold by a customer
Booked a Sewer
Customer told you about their day/weekend
Completed script on all calls
1 apt per hour
Saved a cancellation
Said:
"Thank you for calling"
Used a cheerful voice
Answered more than 50 calls
Informed a customer about the VIP program
Used the customers name
Overcame a price objection
Apologized, showed empathy for a hold time
Delivered 5* Service
Defused a frustrated customer
Updated a customers address/phone number
10 outbound calls per hour
Used a cheerful voice
Said "I can help you with that"
Used polite phrases
Said
"I hope you have a great day!"