ConnectUs codeusedSpokewith NewCustomer6/1NewPurchase/RefinanceInquiryCompleted10 callsAccountin FLLienReleaseFollow UpCalledTaxTeamUsed AdminTool forpaymentconfirmationCalledInsuranceTeamCustomerMisappliedPaymentAccountin CACancelledpaperlessstatementsRequestto removePMIAccountin INEmailedPayoffQuoteDocumentRequestCustomerrequestfor refundFastpayprocessedExplainedEscrowAnalysisCATToolUsedAccountin OHMonitoringAccountCalledAdvisoryLineSpoke to bothcustomer and3rd party onsame accountConnectUs codeusedSpokewith NewCustomer6/1NewPurchase/RefinanceInquiryCompleted10 callsAccountin FLLienReleaseFollow UpCalledTaxTeamUsed AdminTool forpaymentconfirmationCalledInsuranceTeamCustomerMisappliedPaymentAccountin CACancelledpaperlessstatementsRequestto removePMIAccountin INEmailedPayoffQuoteDocumentRequestCustomerrequestfor refundFastpayprocessedExplainedEscrowAnalysisCATToolUsedAccountin OHMonitoringAccountCalledAdvisoryLineSpoke to bothcustomer and3rd party onsame account

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
G
5
B
6
B
7
B
8
N
9
N
10
B
11
O
12
I
13
I
14
O
15
I
16
G
17
O
18
O
19
I
20
N
21
G
22
O
23
B
24
N
  1. I-Connect Us code used
  2. G-Spoke with New Customer 6/1
  3. G-New Purchase/ Refinance Inquiry
  4. G-Completed 10 calls
  5. B-Account in FL
  6. B-Lien Release Follow Up
  7. B-Called Tax Team
  8. N-Used Admin Tool for payment confirmation
  9. N-Called Insurance Team
  10. B-Customer Misapplied Payment
  11. O-Account in CA
  12. I-Cancelled paperless statements
  13. I-Request to remove PMI
  14. O-Account in IN
  15. I-Emailed Payoff Quote
  16. G-Document Request
  17. O-Customer request for refund
  18. O-Fastpay processed
  19. I-Explained Escrow Analysis
  20. N-CAT Tool Used
  21. G-Account in OH
  22. O-Monitoring Account
  23. B-Called Advisory Line
  24. N-Spoke to both customer and 3rd party on same account