EmailedPayoffQuoteAccountin FLCalledAdvisoryLineAccountin INConnectUs codeusedAccountin CAUsed AdminTool forpaymentconfirmationCalledInsuranceTeamCustomerMisappliedPaymentLienReleaseFollow UpRequestto removePMICustomerrequestfor refundFastpayprocessedExplainedEscrowAnalysisMonitoringAccountSpoke to bothcustomer and3rd party onsame accountSpokewith NewCustomer6/1CancelledpaperlessstatementsCalledTaxTeamCATToolUsedCompleted10 callsAccountin OHNewPurchase/RefinanceInquiryDocumentRequestEmailedPayoffQuoteAccountin FLCalledAdvisoryLineAccountin INConnectUs codeusedAccountin CAUsed AdminTool forpaymentconfirmationCalledInsuranceTeamCustomerMisappliedPaymentLienReleaseFollow UpRequestto removePMICustomerrequestfor refundFastpayprocessedExplainedEscrowAnalysisMonitoringAccountSpoke to bothcustomer and3rd party onsame accountSpokewith NewCustomer6/1CancelledpaperlessstatementsCalledTaxTeamCATToolUsedCompleted10 callsAccountin OHNewPurchase/RefinanceInquiryDocumentRequest

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
B
4
O
5
I
6
O
7
N
8
N
9
B
10
B
11
I
12
O
13
O
14
I
15
O
16
N
17
G
18
I
19
B
20
N
21
G
22
G
23
G
24
G
  1. I-Emailed Payoff Quote
  2. B-Account in FL
  3. B-Called Advisory Line
  4. O-Account in IN
  5. I-Connect Us code used
  6. O-Account in CA
  7. N-Used Admin Tool for payment confirmation
  8. N-Called Insurance Team
  9. B-Customer Misapplied Payment
  10. B-Lien Release Follow Up
  11. I-Request to remove PMI
  12. O-Customer request for refund
  13. O-Fastpay processed
  14. I-Explained Escrow Analysis
  15. O-Monitoring Account
  16. N-Spoke to both customer and 3rd party on same account
  17. G-Spoke with New Customer 6/1
  18. I-Cancelled paperless statements
  19. B-Called Tax Team
  20. N-CAT Tool Used
  21. G-Completed 10 calls
  22. G-Account in OH
  23. G-New Purchase/ Refinance Inquiry
  24. G-Document Request