CalledAdvisoryLineLienReleaseFollow UpCalledTaxTeamAccountin INUsed AdminTool forpaymentconfirmationMonitoringAccountCustomerMisappliedPaymentAccountin CANewPurchase/RefinanceInquiryCompleted10 callsAccountin FLCATToolUsedCustomerrequestfor refundCancelledpaperlessstatementsEmailedPayoffQuoteExplainedEscrowAnalysisSpokewith NewCustomer6/1ConnectUs codeusedAccountin OHDocumentRequestRequestto removePMIFastpayprocessedCalledInsuranceTeamSpoke to bothcustomer and3rd party onsame accountCalledAdvisoryLineLienReleaseFollow UpCalledTaxTeamAccountin INUsed AdminTool forpaymentconfirmationMonitoringAccountCustomerMisappliedPaymentAccountin CANewPurchase/RefinanceInquiryCompleted10 callsAccountin FLCATToolUsedCustomerrequestfor refundCancelledpaperlessstatementsEmailedPayoffQuoteExplainedEscrowAnalysisSpokewith NewCustomer6/1ConnectUs codeusedAccountin OHDocumentRequestRequestto removePMIFastpayprocessedCalledInsuranceTeamSpoke to bothcustomer and3rd party onsame account

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
B
4
O
5
N
6
O
7
B
8
O
9
G
10
G
11
B
12
N
13
O
14
I
15
I
16
I
17
G
18
I
19
G
20
G
21
I
22
O
23
N
24
N
  1. B-Called Advisory Line
  2. B-Lien Release Follow Up
  3. B-Called Tax Team
  4. O-Account in IN
  5. N-Used Admin Tool for payment confirmation
  6. O-Monitoring Account
  7. B-Customer Misapplied Payment
  8. O-Account in CA
  9. G-New Purchase/ Refinance Inquiry
  10. G-Completed 10 calls
  11. B-Account in FL
  12. N-CAT Tool Used
  13. O-Customer request for refund
  14. I-Cancelled paperless statements
  15. I-Emailed Payoff Quote
  16. I-Explained Escrow Analysis
  17. G-Spoke with New Customer 6/1
  18. I-Connect Us code used
  19. G-Account in OH
  20. G-Document Request
  21. I-Request to remove PMI
  22. O-Fastpay processed
  23. N-Called Insurance Team
  24. N-Spoke to both customer and 3rd party on same account