CalledInsuranceTeamDocumentRequestRequestto removePMICompleted10 callsMonitoringAccountCalledTaxTeamCustomerrequestfor refundEmailedPayoffQuoteAccountin INAccountin CALienReleaseFollow UpCustomerMisappliedPaymentCalledAdvisoryLineNewPurchase/RefinanceInquiryUsed AdminTool forpaymentconfirmationSpokewith NewCustomer6/1FastpayprocessedAccountin OHAccountin FLCATToolUsedConnectUs codeusedCancelledpaperlessstatementsSpoke to bothcustomer and3rd party onsame accountExplainedEscrowAnalysisCalledInsuranceTeamDocumentRequestRequestto removePMICompleted10 callsMonitoringAccountCalledTaxTeamCustomerrequestfor refundEmailedPayoffQuoteAccountin INAccountin CALienReleaseFollow UpCustomerMisappliedPaymentCalledAdvisoryLineNewPurchase/RefinanceInquiryUsed AdminTool forpaymentconfirmationSpokewith NewCustomer6/1FastpayprocessedAccountin OHAccountin FLCATToolUsedConnectUs codeusedCancelledpaperlessstatementsSpoke to bothcustomer and3rd party onsame accountExplainedEscrowAnalysis

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
I
4
G
5
O
6
B
7
O
8
I
9
O
10
O
11
B
12
B
13
B
14
G
15
N
16
G
17
O
18
G
19
B
20
N
21
I
22
I
23
N
24
I
  1. N-Called Insurance Team
  2. G-Document Request
  3. I-Request to remove PMI
  4. G-Completed 10 calls
  5. O-Monitoring Account
  6. B-Called Tax Team
  7. O-Customer request for refund
  8. I-Emailed Payoff Quote
  9. O-Account in IN
  10. O-Account in CA
  11. B-Lien Release Follow Up
  12. B-Customer Misapplied Payment
  13. B-Called Advisory Line
  14. G-New Purchase/ Refinance Inquiry
  15. N-Used Admin Tool for payment confirmation
  16. G-Spoke with New Customer 6/1
  17. O-Fastpay processed
  18. G-Account in OH
  19. B-Account in FL
  20. N-CAT Tool Used
  21. I-Connect Us code used
  22. I-Cancelled paperless statements
  23. N-Spoke to both customer and 3rd party on same account
  24. I-Explained Escrow Analysis