Accountin OHAccountin INSpoke to bothcustomer and3rd party onsame accountConnectUs codeusedCompleted10 callsCustomerMisappliedPaymentCalledInsuranceTeamCATToolUsedEmailedPayoffQuoteRequestto removePMIDocumentRequestLienReleaseFollow UpAccountin FLUsed AdminTool forpaymentconfirmationSpokewith NewCustomer6/1CancelledpaperlessstatementsCalledTaxTeamFastpayprocessedExplainedEscrowAnalysisMonitoringAccountAccountin CANewPurchase/RefinanceInquiryCalledAdvisoryLineCustomerrequestfor refundAccountin OHAccountin INSpoke to bothcustomer and3rd party onsame accountConnectUs codeusedCompleted10 callsCustomerMisappliedPaymentCalledInsuranceTeamCATToolUsedEmailedPayoffQuoteRequestto removePMIDocumentRequestLienReleaseFollow UpAccountin FLUsed AdminTool forpaymentconfirmationSpokewith NewCustomer6/1CancelledpaperlessstatementsCalledTaxTeamFastpayprocessedExplainedEscrowAnalysisMonitoringAccountAccountin CANewPurchase/RefinanceInquiryCalledAdvisoryLineCustomerrequestfor refund

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
I
5
G
6
B
7
N
8
N
9
I
10
I
11
G
12
B
13
B
14
N
15
G
16
I
17
B
18
O
19
I
20
O
21
O
22
G
23
B
24
O
  1. G-Account in OH
  2. O-Account in IN
  3. N-Spoke to both customer and 3rd party on same account
  4. I-Connect Us code used
  5. G-Completed 10 calls
  6. B-Customer Misapplied Payment
  7. N-Called Insurance Team
  8. N-CAT Tool Used
  9. I-Emailed Payoff Quote
  10. I-Request to remove PMI
  11. G-Document Request
  12. B-Lien Release Follow Up
  13. B-Account in FL
  14. N-Used Admin Tool for payment confirmation
  15. G-Spoke with New Customer 6/1
  16. I-Cancelled paperless statements
  17. B-Called Tax Team
  18. O-Fastpay processed
  19. I-Explained Escrow Analysis
  20. O-Monitoring Account
  21. O-Account in CA
  22. G-New Purchase/ Refinance Inquiry
  23. B-Called Advisory Line
  24. O-Customer request for refund