NewPurchase/RefinanceInquiryCustomerrequestfor refundCompleted10 callsAccountin FLCancelledpaperlessstatementsUsed AdminTool forpaymentconfirmationAccountin CAConnectUs codeusedLienReleaseFollow UpCalledAdvisoryLineEmailedPayoffQuoteCATToolUsedMonitoringAccountExplainedEscrowAnalysisSpokewith NewCustomer6/1Spoke to bothcustomer and3rd party onsame accountCustomerMisappliedPaymentFastpayprocessedCalledInsuranceTeamAccountin INDocumentRequestRequestto removePMICalledTaxTeamAccountin OHNewPurchase/RefinanceInquiryCustomerrequestfor refundCompleted10 callsAccountin FLCancelledpaperlessstatementsUsed AdminTool forpaymentconfirmationAccountin CAConnectUs codeusedLienReleaseFollow UpCalledAdvisoryLineEmailedPayoffQuoteCATToolUsedMonitoringAccountExplainedEscrowAnalysisSpokewith NewCustomer6/1Spoke to bothcustomer and3rd party onsame accountCustomerMisappliedPaymentFastpayprocessedCalledInsuranceTeamAccountin INDocumentRequestRequestto removePMICalledTaxTeamAccountin OH

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
B
5
I
6
N
7
O
8
I
9
B
10
B
11
I
12
N
13
O
14
I
15
G
16
N
17
B
18
O
19
N
20
O
21
G
22
I
23
B
24
G
  1. G-New Purchase/ Refinance Inquiry
  2. O-Customer request for refund
  3. G-Completed 10 calls
  4. B-Account in FL
  5. I-Cancelled paperless statements
  6. N-Used Admin Tool for payment confirmation
  7. O-Account in CA
  8. I-Connect Us code used
  9. B-Lien Release Follow Up
  10. B-Called Advisory Line
  11. I-Emailed Payoff Quote
  12. N-CAT Tool Used
  13. O-Monitoring Account
  14. I-Explained Escrow Analysis
  15. G-Spoke with New Customer 6/1
  16. N-Spoke to both customer and 3rd party on same account
  17. B-Customer Misapplied Payment
  18. O-Fastpay processed
  19. N-Called Insurance Team
  20. O-Account in IN
  21. G-Document Request
  22. I-Request to remove PMI
  23. B-Called Tax Team
  24. G-Account in OH