Accountin INCustomerrequestfor refundSpokewith NewCustomer6/1FastpayprocessedSpoke to bothcustomer and3rd party onsame accountNewPurchase/RefinanceInquiryCalledInsuranceTeamCustomerMisappliedPaymentAccountin FLMonitoringAccountUsed AdminTool forpaymentconfirmationExplainedEscrowAnalysisLienReleaseFollow UpCalledAdvisoryLineDocumentRequestAccountin CACancelledpaperlessstatementsConnectUs codeusedRequestto removePMIAccountin OHCATToolUsedCalledTaxTeamCompleted10 callsEmailedPayoffQuoteAccountin INCustomerrequestfor refundSpokewith NewCustomer6/1FastpayprocessedSpoke to bothcustomer and3rd party onsame accountNewPurchase/RefinanceInquiryCalledInsuranceTeamCustomerMisappliedPaymentAccountin FLMonitoringAccountUsed AdminTool forpaymentconfirmationExplainedEscrowAnalysisLienReleaseFollow UpCalledAdvisoryLineDocumentRequestAccountin CACancelledpaperlessstatementsConnectUs codeusedRequestto removePMIAccountin OHCATToolUsedCalledTaxTeamCompleted10 callsEmailedPayoffQuote

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
O
5
N
6
G
7
N
8
B
9
B
10
O
11
N
12
I
13
B
14
B
15
G
16
O
17
I
18
I
19
I
20
G
21
N
22
B
23
G
24
I
  1. O-Account in IN
  2. O-Customer request for refund
  3. G-Spoke with New Customer 6/1
  4. O-Fastpay processed
  5. N-Spoke to both customer and 3rd party on same account
  6. G-New Purchase/ Refinance Inquiry
  7. N-Called Insurance Team
  8. B-Customer Misapplied Payment
  9. B-Account in FL
  10. O-Monitoring Account
  11. N-Used Admin Tool for payment confirmation
  12. I-Explained Escrow Analysis
  13. B-Lien Release Follow Up
  14. B-Called Advisory Line
  15. G-Document Request
  16. O-Account in CA
  17. I-Cancelled paperless statements
  18. I-Connect Us code used
  19. I-Request to remove PMI
  20. G-Account in OH
  21. N-CAT Tool Used
  22. B-Called Tax Team
  23. G-Completed 10 calls
  24. I-Emailed Payoff Quote