Smile when you talk Name your mouse Kick your feet up Look out the window Use an ownership statement to own the issue Get a cup of coffee Compliment a coworker Tag someone in chat to be it Dave is GREAT De- escalate a customer Keep the conversation positive Take a deep breath Post a work appropriate joke in chat Learn a new thing about a teammate Callers name starts with a L Say Hi in the chat Say Sally sells seashells by the seashore 5 times Have a great day Talk with a customer from NY Use the customer name Spin in your chair Ask how can I help? Smile when you talk Name your mouse Kick your feet up Look out the window Use an ownership statement to own the issue Get a cup of coffee Compliment a coworker Tag someone in chat to be it Dave is GREAT De- escalate a customer Keep the conversation positive Take a deep breath Post a work appropriate joke in chat Learn a new thing about a teammate Callers name starts with a L Say Hi in the chat Say Sally sells seashells by the seashore 5 times Have a great day Talk with a customer from NY Use the customer name Spin in your chair Ask how can I help?
(Print)
Smile when you talk
Name your mouse
Kick your feet up
Look out the window
Use an ownership statement to own the issue
Get a cup of coffee
Compliment a coworker
Tag someone in chat to be it
Dave is GREAT
De-escalate a customer
Keep the conversation positive
Take a deep breath
Post a work appropriate joke in chat
Learn a new thing about a teammate
Callers name starts with a L
Say Hi in the chat
Say Sally sells seashells by the seashore 5 times
Have a great day
Talk with a customer from NY
Use the customer name
Spin in your chair
Ask how can I help?
