NEWCardcontrolreferralNEWSuccessfulOLBreferralReplied toGeneralEmailDebitcard PinresetClose anEnFactCaseUpdateanaddressOLBpasswordresetLoanpaymentConnected10surveysCompleteda checkorderStoppaymentforcheck(s)Thank orencourage anotherGAB employee bysending them athoughtful email.NEWACHDisputeCompleteda limitincreaseMarked acare fortravelNew debitcardorderUpgradedan accountto SmartCheckingTelephonetransfer(not aloan)Helped ateammatelearnsomethingnewUpdate aphonenumberEmailedbankstatementsNewPOSDisputeLogged 5activitiesin 360viewConnectedcall tocredit cardteamNEWCardcontrolreferralNEWSuccessfulOLBreferralReplied toGeneralEmailDebitcard PinresetClose anEnFactCaseUpdateanaddressOLBpasswordresetLoanpaymentConnected10surveysCompleteda checkorderStoppaymentforcheck(s)Thank orencourage anotherGAB employee bysending them athoughtful email.NEWACHDisputeCompleteda limitincreaseMarked acare fortravelNew debitcardorderUpgradedan accountto SmartCheckingTelephonetransfer(not aloan)Helped ateammatelearnsomethingnewUpdate aphonenumberEmailedbankstatementsNewPOSDisputeLogged 5activitiesin 360viewConnectedcall tocredit cardteam

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
O
5
B
6
G
7
B
8
I
9
O
10
N
11
O
12
G
13
N
14
O
15
B
16
G
17
B
18
G
19
N
20
I
21
B
22
I
23
I
24
I
  1. O-NEW Card control referral
  2. N-NEW Successful OLB referral
  3. G-Replied to General Email
  4. O-Debit card Pin reset
  5. B-Close an EnFact Case
  6. G-Update an address
  7. B-OLB password reset
  8. I-Loan payment
  9. O-Connected 10 surveys
  10. N-Completed a check order
  11. O-Stop payment for check(s)
  12. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  13. N-NEW ACH Dispute
  14. O-Completed a limit increase
  15. B-Marked a care for travel
  16. G-New debit card order
  17. B-Upgraded an account to Smart Checking
  18. G-Telephone transfer (not a loan)
  19. N-Helped a teammate learn something new
  20. I-Update a phone number
  21. B-Emailed bank statements
  22. I-New POS Dispute
  23. I-Logged 5 activities in 360 view
  24. I-Connected call to credit card team