NEWACHDisputeConnected10surveysTelephonetransfer(not aloan)Thank orencourage anotherGAB employee bysending them athoughtful email.NEWCardcontrolreferralMarked acare fortravelDebitcard PinresetHelped ateammatelearnsomethingnewNewPOSDisputeStoppaymentforcheck(s)UpdateanaddressUpgradedan accountto SmartCheckingEmailedbankstatementsCompleteda checkorderUpdate aphonenumberOLBpasswordresetLoanpaymentReplied toGeneralEmailConnectedcall tocredit cardteamCompleteda limitincreaseNew debitcardorderNEWSuccessfulOLBreferralLogged 5activitiesin 360viewClose anEnFactCaseNEWACHDisputeConnected10surveysTelephonetransfer(not aloan)Thank orencourage anotherGAB employee bysending them athoughtful email.NEWCardcontrolreferralMarked acare fortravelDebitcard PinresetHelped ateammatelearnsomethingnewNewPOSDisputeStoppaymentforcheck(s)UpdateanaddressUpgradedan accountto SmartCheckingEmailedbankstatementsCompleteda checkorderUpdate aphonenumberOLBpasswordresetLoanpaymentReplied toGeneralEmailConnectedcall tocredit cardteamCompleteda limitincreaseNew debitcardorderNEWSuccessfulOLBreferralLogged 5activitiesin 360viewClose anEnFactCase

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
G
4
G
5
O
6
B
7
O
8
N
9
I
10
O
11
G
12
B
13
B
14
N
15
I
16
B
17
I
18
G
19
I
20
O
21
G
22
N
23
I
24
B
  1. N-NEW ACH Dispute
  2. O-Connected 10 surveys
  3. G-Telephone transfer (not a loan)
  4. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  5. O-NEW Card control referral
  6. B-Marked a care for travel
  7. O-Debit card Pin reset
  8. N-Helped a teammate learn something new
  9. I-New POS Dispute
  10. O-Stop payment for check(s)
  11. G-Update an address
  12. B-Upgraded an account to Smart Checking
  13. B-Emailed bank statements
  14. N-Completed a check order
  15. I-Update a phone number
  16. B-OLB password reset
  17. I-Loan payment
  18. G-Replied to General Email
  19. I-Connected call to credit card team
  20. O-Completed a limit increase
  21. G-New debit card order
  22. N-NEW Successful OLB referral
  23. I-Logged 5 activities in 360 view
  24. B-Close an EnFact Case