Helped ateammatelearnsomethingnewCompleteda checkorderNewPOSDisputeReplied toGeneralEmailUpdateanaddressLoanpaymentCompleteda limitincreaseStoppaymentforcheck(s)Debitcard PinresetNEWSuccessfulOLBreferralLogged 5activitiesin 360viewOLBpasswordresetThank orencourage anotherGAB employee bysending them athoughtful email.Telephonetransfer(not aloan)Marked acare fortravelNEWCardcontrolreferralEmailedbankstatementsUpdate aphonenumberConnected10surveysNEWACHDisputeClose anEnFactCaseUpgradedan accountto SmartCheckingConnectedcall tocredit cardteamNew debitcardorderHelped ateammatelearnsomethingnewCompleteda checkorderNewPOSDisputeReplied toGeneralEmailUpdateanaddressLoanpaymentCompleteda limitincreaseStoppaymentforcheck(s)Debitcard PinresetNEWSuccessfulOLBreferralLogged 5activitiesin 360viewOLBpasswordresetThank orencourage anotherGAB employee bysending them athoughtful email.Telephonetransfer(not aloan)Marked acare fortravelNEWCardcontrolreferralEmailedbankstatementsUpdate aphonenumberConnected10surveysNEWACHDisputeClose anEnFactCaseUpgradedan accountto SmartCheckingConnectedcall tocredit cardteamNew debitcardorder

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
I
4
G
5
G
6
I
7
O
8
O
9
O
10
N
11
I
12
B
13
G
14
G
15
B
16
O
17
B
18
I
19
O
20
N
21
B
22
B
23
I
24
G
  1. N-Helped a teammate learn something new
  2. N-Completed a check order
  3. I-New POS Dispute
  4. G-Replied to General Email
  5. G-Update an address
  6. I-Loan payment
  7. O-Completed a limit increase
  8. O-Stop payment for check(s)
  9. O-Debit card Pin reset
  10. N-NEW Successful OLB referral
  11. I-Logged 5 activities in 360 view
  12. B-OLB password reset
  13. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  14. G-Telephone transfer (not a loan)
  15. B-Marked a care for travel
  16. O-NEW Card control referral
  17. B-Emailed bank statements
  18. I-Update a phone number
  19. O-Connected 10 surveys
  20. N-NEW ACH Dispute
  21. B-Close an EnFact Case
  22. B-Upgraded an account to Smart Checking
  23. I-Connected call to credit card team
  24. G-New debit card order