NEWCardcontrolreferralThank orencourage anotherGAB employee bysending them athoughtful email.Update aphonenumberTelephonetransfer(not aloan)Completeda limitincreaseNewPOSDisputeUpdateanaddressMarked acare fortravelOLBpasswordresetNEWACHDisputeConnected10surveysUpgradedan accountto SmartCheckingStoppaymentforcheck(s)Completeda checkorderHelped ateammatelearnsomethingnewLoanpaymentNew debitcardorderNEWSuccessfulOLBreferralClose anEnFactCaseLogged 5activitiesin 360viewDebitcard PinresetEmailedbankstatementsConnectedcall tocredit cardteamReplied toGeneralEmailNEWCardcontrolreferralThank orencourage anotherGAB employee bysending them athoughtful email.Update aphonenumberTelephonetransfer(not aloan)Completeda limitincreaseNewPOSDisputeUpdateanaddressMarked acare fortravelOLBpasswordresetNEWACHDisputeConnected10surveysUpgradedan accountto SmartCheckingStoppaymentforcheck(s)Completeda checkorderHelped ateammatelearnsomethingnewLoanpaymentNew debitcardorderNEWSuccessfulOLBreferralClose anEnFactCaseLogged 5activitiesin 360viewDebitcard PinresetEmailedbankstatementsConnectedcall tocredit cardteamReplied toGeneralEmail

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
G
5
O
6
I
7
G
8
B
9
B
10
N
11
O
12
B
13
O
14
N
15
N
16
I
17
G
18
N
19
B
20
I
21
O
22
B
23
I
24
G
  1. O-NEW Card control referral
  2. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  3. I-Update a phone number
  4. G-Telephone transfer (not a loan)
  5. O-Completed a limit increase
  6. I-New POS Dispute
  7. G-Update an address
  8. B-Marked a care for travel
  9. B-OLB password reset
  10. N-NEW ACH Dispute
  11. O-Connected 10 surveys
  12. B-Upgraded an account to Smart Checking
  13. O-Stop payment for check(s)
  14. N-Completed a check order
  15. N-Helped a teammate learn something new
  16. I-Loan payment
  17. G-New debit card order
  18. N-NEW Successful OLB referral
  19. B-Close an EnFact Case
  20. I-Logged 5 activities in 360 view
  21. O-Debit card Pin reset
  22. B-Emailed bank statements
  23. I-Connected call to credit card team
  24. G-Replied to General Email