NEWSuccessfulOLBreferralUpgradedan accountto SmartCheckingNEWACHDisputeClose anEnFactCaseStoppaymentforcheck(s)LoanpaymentLogged 5activitiesin 360viewUpdateanaddressCompleteda checkorderThank orencourage anotherGAB employee bysending them athoughtful email.OLBpasswordresetDebitcard PinresetConnectedcall tocredit cardteamNew debitcardorderTelephonetransfer(not aloan)EmailedbankstatementsNewPOSDisputeHelped ateammatelearnsomethingnewCompleteda limitincreaseUpdate aphonenumberReplied toGeneralEmailConnected10surveysMarked acare fortravelNEWCardcontrolreferralNEWSuccessfulOLBreferralUpgradedan accountto SmartCheckingNEWACHDisputeClose anEnFactCaseStoppaymentforcheck(s)LoanpaymentLogged 5activitiesin 360viewUpdateanaddressCompleteda checkorderThank orencourage anotherGAB employee bysending them athoughtful email.OLBpasswordresetDebitcard PinresetConnectedcall tocredit cardteamNew debitcardorderTelephonetransfer(not aloan)EmailedbankstatementsNewPOSDisputeHelped ateammatelearnsomethingnewCompleteda limitincreaseUpdate aphonenumberReplied toGeneralEmailConnected10surveysMarked acare fortravelNEWCardcontrolreferral

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
N
4
B
5
O
6
I
7
I
8
G
9
N
10
G
11
B
12
O
13
I
14
G
15
G
16
B
17
I
18
N
19
O
20
I
21
G
22
O
23
B
24
O
  1. N-NEW Successful OLB referral
  2. B-Upgraded an account to Smart Checking
  3. N-NEW ACH Dispute
  4. B-Close an EnFact Case
  5. O-Stop payment for check(s)
  6. I-Loan payment
  7. I-Logged 5 activities in 360 view
  8. G-Update an address
  9. N-Completed a check order
  10. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  11. B-OLB password reset
  12. O-Debit card Pin reset
  13. I-Connected call to credit card team
  14. G-New debit card order
  15. G-Telephone transfer (not a loan)
  16. B-Emailed bank statements
  17. I-New POS Dispute
  18. N-Helped a teammate learn something new
  19. O-Completed a limit increase
  20. I-Update a phone number
  21. G-Replied to General Email
  22. O-Connected 10 surveys
  23. B-Marked a care for travel
  24. O-NEW Card control referral