NEWCardcontrolreferralStoppaymentforcheck(s)LoanpaymentThank orencourage anotherGAB employee bysending them athoughtful email.Logged 5activitiesin 360viewNew debitcardorderMarked acare fortravelConnected10surveysEmailedbankstatementsUpdate aphonenumberCompleteda checkorderDebitcard PinresetReplied toGeneralEmailNEWACHDisputeConnectedcall tocredit cardteamOLBpasswordresetNEWSuccessfulOLBreferralUpgradedan accountto SmartCheckingHelped ateammatelearnsomethingnewNewPOSDisputeCompleteda limitincreaseClose anEnFactCaseUpdateanaddressTelephonetransfer(not aloan)NEWCardcontrolreferralStoppaymentforcheck(s)LoanpaymentThank orencourage anotherGAB employee bysending them athoughtful email.Logged 5activitiesin 360viewNew debitcardorderMarked acare fortravelConnected10surveysEmailedbankstatementsUpdate aphonenumberCompleteda checkorderDebitcard PinresetReplied toGeneralEmailNEWACHDisputeConnectedcall tocredit cardteamOLBpasswordresetNEWSuccessfulOLBreferralUpgradedan accountto SmartCheckingHelped ateammatelearnsomethingnewNewPOSDisputeCompleteda limitincreaseClose anEnFactCaseUpdateanaddressTelephonetransfer(not aloan)

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
G
5
I
6
G
7
B
8
O
9
B
10
I
11
N
12
O
13
G
14
N
15
I
16
B
17
N
18
B
19
N
20
I
21
O
22
B
23
G
24
G
  1. O-NEW Card control referral
  2. O-Stop payment for check(s)
  3. I-Loan payment
  4. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  5. I-Logged 5 activities in 360 view
  6. G-New debit card order
  7. B-Marked a care for travel
  8. O-Connected 10 surveys
  9. B-Emailed bank statements
  10. I-Update a phone number
  11. N-Completed a check order
  12. O-Debit card Pin reset
  13. G-Replied to General Email
  14. N-NEW ACH Dispute
  15. I-Connected call to credit card team
  16. B-OLB password reset
  17. N-NEW Successful OLB referral
  18. B-Upgraded an account to Smart Checking
  19. N-Helped a teammate learn something new
  20. I-New POS Dispute
  21. O-Completed a limit increase
  22. B-Close an EnFact Case
  23. G-Update an address
  24. G-Telephone transfer (not a loan)