UpdateanaddressThank orencourage anotherGAB employee bysending them athoughtful email.Telephonetransfer(not aloan)Connected10surveysDebitcard PinresetMarked acare fortravelNewPOSDisputeHelped ateammatelearnsomethingnewLogged 5activitiesin 360viewLoanpaymentCompleteda checkorderNEWCardcontrolreferralOLBpasswordresetUpgradedan accountto SmartCheckingNEWSuccessfulOLBreferralClose anEnFactCaseEmailedbankstatementsReplied toGeneralEmailConnectedcall tocredit cardteamUpdate aphonenumberNew debitcardorderNEWACHDisputeCompleteda limitincreaseStoppaymentforcheck(s)UpdateanaddressThank orencourage anotherGAB employee bysending them athoughtful email.Telephonetransfer(not aloan)Connected10surveysDebitcard PinresetMarked acare fortravelNewPOSDisputeHelped ateammatelearnsomethingnewLogged 5activitiesin 360viewLoanpaymentCompleteda checkorderNEWCardcontrolreferralOLBpasswordresetUpgradedan accountto SmartCheckingNEWSuccessfulOLBreferralClose anEnFactCaseEmailedbankstatementsReplied toGeneralEmailConnectedcall tocredit cardteamUpdate aphonenumberNew debitcardorderNEWACHDisputeCompleteda limitincreaseStoppaymentforcheck(s)

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
G
4
O
5
O
6
B
7
I
8
N
9
I
10
I
11
N
12
O
13
B
14
B
15
N
16
B
17
B
18
G
19
I
20
I
21
G
22
N
23
O
24
O
  1. G-Update an address
  2. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  3. G-Telephone transfer (not a loan)
  4. O-Connected 10 surveys
  5. O-Debit card Pin reset
  6. B-Marked a care for travel
  7. I-New POS Dispute
  8. N-Helped a teammate learn something new
  9. I-Logged 5 activities in 360 view
  10. I-Loan payment
  11. N-Completed a check order
  12. O-NEW Card control referral
  13. B-OLB password reset
  14. B-Upgraded an account to Smart Checking
  15. N-NEW Successful OLB referral
  16. B-Close an EnFact Case
  17. B-Emailed bank statements
  18. G-Replied to General Email
  19. I-Connected call to credit card team
  20. I-Update a phone number
  21. G-New debit card order
  22. N-NEW ACH Dispute
  23. O-Completed a limit increase
  24. O-Stop payment for check(s)