Close anEnFactCaseOLBpasswordresetNew debitcardorderLoanpaymentCompleteda checkorderTelephonetransfer(not aloan)Completeda limitincreaseConnectedcall tocredit cardteamConnected10surveysNEWCardcontrolreferralStoppaymentforcheck(s)Marked acare fortravelUpdateanaddressUpdate aphonenumberDebitcard PinresetNewPOSDisputeEmailedbankstatementsLogged 5activitiesin 360viewNEWACHDisputeUpgradedan accountto SmartCheckingNEWSuccessfulOLBreferralThank orencourage anotherGAB employee bysending them athoughtful email.Helped ateammatelearnsomethingnewReplied toGeneralEmailClose anEnFactCaseOLBpasswordresetNew debitcardorderLoanpaymentCompleteda checkorderTelephonetransfer(not aloan)Completeda limitincreaseConnectedcall tocredit cardteamConnected10surveysNEWCardcontrolreferralStoppaymentforcheck(s)Marked acare fortravelUpdateanaddressUpdate aphonenumberDebitcard PinresetNewPOSDisputeEmailedbankstatementsLogged 5activitiesin 360viewNEWACHDisputeUpgradedan accountto SmartCheckingNEWSuccessfulOLBreferralThank orencourage anotherGAB employee bysending them athoughtful email.Helped ateammatelearnsomethingnewReplied toGeneralEmail

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
G
4
I
5
N
6
G
7
O
8
I
9
O
10
O
11
O
12
B
13
G
14
I
15
O
16
I
17
B
18
I
19
N
20
B
21
N
22
G
23
N
24
G
  1. B-Close an EnFact Case
  2. B-OLB password reset
  3. G-New debit card order
  4. I-Loan payment
  5. N-Completed a check order
  6. G-Telephone transfer (not a loan)
  7. O-Completed a limit increase
  8. I-Connected call to credit card team
  9. O-Connected 10 surveys
  10. O-NEW Card control referral
  11. O-Stop payment for check(s)
  12. B-Marked a care for travel
  13. G-Update an address
  14. I-Update a phone number
  15. O-Debit card Pin reset
  16. I-New POS Dispute
  17. B-Emailed bank statements
  18. I-Logged 5 activities in 360 view
  19. N-NEW ACH Dispute
  20. B-Upgraded an account to Smart Checking
  21. N-NEW Successful OLB referral
  22. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  23. N-Helped a teammate learn something new
  24. G-Replied to General Email