NEWACHDisputeConnectedcall tocredit cardteamOLBpasswordresetDebitcard PinresetReplied toGeneralEmailNewPOSDisputeCompleteda limitincreaseNEWCardcontrolreferralUpgradedan accountto SmartCheckingUpdate aphonenumberTelephonetransfer(not aloan)EmailedbankstatementsCompleteda checkorderClose anEnFactCaseNew debitcardorderNEWSuccessfulOLBreferralStoppaymentforcheck(s)Connected10surveysLogged 5activitiesin 360viewThank orencourage anotherGAB employee bysending them athoughtful email.LoanpaymentMarked acare fortravelUpdateanaddressHelped ateammatelearnsomethingnewNEWACHDisputeConnectedcall tocredit cardteamOLBpasswordresetDebitcard PinresetReplied toGeneralEmailNewPOSDisputeCompleteda limitincreaseNEWCardcontrolreferralUpgradedan accountto SmartCheckingUpdate aphonenumberTelephonetransfer(not aloan)EmailedbankstatementsCompleteda checkorderClose anEnFactCaseNew debitcardorderNEWSuccessfulOLBreferralStoppaymentforcheck(s)Connected10surveysLogged 5activitiesin 360viewThank orencourage anotherGAB employee bysending them athoughtful email.LoanpaymentMarked acare fortravelUpdateanaddressHelped ateammatelearnsomethingnew

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
B
4
O
5
G
6
I
7
O
8
O
9
B
10
I
11
G
12
B
13
N
14
B
15
G
16
N
17
O
18
O
19
I
20
G
21
I
22
B
23
G
24
N
  1. N-NEW ACH Dispute
  2. I-Connected call to credit card team
  3. B-OLB password reset
  4. O-Debit card Pin reset
  5. G-Replied to General Email
  6. I-New POS Dispute
  7. O-Completed a limit increase
  8. O-NEW Card control referral
  9. B-Upgraded an account to Smart Checking
  10. I-Update a phone number
  11. G-Telephone transfer (not a loan)
  12. B-Emailed bank statements
  13. N-Completed a check order
  14. B-Close an EnFact Case
  15. G-New debit card order
  16. N-NEW Successful OLB referral
  17. O-Stop payment for check(s)
  18. O-Connected 10 surveys
  19. I-Logged 5 activities in 360 view
  20. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  21. I-Loan payment
  22. B-Marked a care for travel
  23. G-Update an address
  24. N-Helped a teammate learn something new