OLBpasswordresetLoanpaymentNew debitcardorderMarked acare fortravelLogged 5activitiesin 360viewClose anEnFactCaseDebitcard PinresetCompleteda checkorderCompleteda limitincreaseThank orencourage anotherGAB employee bysending them athoughtful email.EmailedbankstatementsTelephonetransfer(not aloan)Connected10surveysUpdate aphonenumberNEWSuccessfulOLBreferralReplied toGeneralEmailNEWACHDisputeStoppaymentforcheck(s)Helped ateammatelearnsomethingnewUpdateanaddressNewPOSDisputeConnectedcall tocredit cardteamUpgradedan accountto SmartCheckingNEWCardcontrolreferralOLBpasswordresetLoanpaymentNew debitcardorderMarked acare fortravelLogged 5activitiesin 360viewClose anEnFactCaseDebitcard PinresetCompleteda checkorderCompleteda limitincreaseThank orencourage anotherGAB employee bysending them athoughtful email.EmailedbankstatementsTelephonetransfer(not aloan)Connected10surveysUpdate aphonenumberNEWSuccessfulOLBreferralReplied toGeneralEmailNEWACHDisputeStoppaymentforcheck(s)Helped ateammatelearnsomethingnewUpdateanaddressNewPOSDisputeConnectedcall tocredit cardteamUpgradedan accountto SmartCheckingNEWCardcontrolreferral

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
B
5
I
6
B
7
O
8
N
9
O
10
G
11
B
12
G
13
O
14
I
15
N
16
G
17
N
18
O
19
N
20
G
21
I
22
I
23
B
24
O
  1. B-OLB password reset
  2. I-Loan payment
  3. G-New debit card order
  4. B-Marked a care for travel
  5. I-Logged 5 activities in 360 view
  6. B-Close an EnFact Case
  7. O-Debit card Pin reset
  8. N-Completed a check order
  9. O-Completed a limit increase
  10. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  11. B-Emailed bank statements
  12. G-Telephone transfer (not a loan)
  13. O-Connected 10 surveys
  14. I-Update a phone number
  15. N-NEW Successful OLB referral
  16. G-Replied to General Email
  17. N-NEW ACH Dispute
  18. O-Stop payment for check(s)
  19. N-Helped a teammate learn something new
  20. G-Update an address
  21. I-New POS Dispute
  22. I-Connected call to credit card team
  23. B-Upgraded an account to Smart Checking
  24. O-NEW Card control referral