Close anEnFactCaseNEWCardcontrolreferralUpgradedan accountto SmartCheckingReplied toGeneralEmailCompleteda limitincreaseNEWSuccessfulOLBreferralConnected10surveysConnectedcall tocredit cardteamHelped ateammatelearnsomethingnewUpdate aphonenumberNewPOSDisputeThank orencourage anotherGAB employee bysending them athoughtful email.New debitcardorderLogged 5activitiesin 360viewEmailedbankstatementsMarked acare fortravelLoanpaymentNEWACHDisputeDebitcard PinresetOLBpasswordresetStoppaymentforcheck(s)Telephonetransfer(not aloan)Completeda checkorderUpdateanaddressClose anEnFactCaseNEWCardcontrolreferralUpgradedan accountto SmartCheckingReplied toGeneralEmailCompleteda limitincreaseNEWSuccessfulOLBreferralConnected10surveysConnectedcall tocredit cardteamHelped ateammatelearnsomethingnewUpdate aphonenumberNewPOSDisputeThank orencourage anotherGAB employee bysending them athoughtful email.New debitcardorderLogged 5activitiesin 360viewEmailedbankstatementsMarked acare fortravelLoanpaymentNEWACHDisputeDebitcard PinresetOLBpasswordresetStoppaymentforcheck(s)Telephonetransfer(not aloan)Completeda checkorderUpdateanaddress

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
G
5
O
6
N
7
O
8
I
9
N
10
I
11
I
12
G
13
G
14
I
15
B
16
B
17
I
18
N
19
O
20
B
21
O
22
G
23
N
24
G
  1. B-Close an EnFact Case
  2. O-NEW Card control referral
  3. B-Upgraded an account to Smart Checking
  4. G-Replied to General Email
  5. O-Completed a limit increase
  6. N-NEW Successful OLB referral
  7. O-Connected 10 surveys
  8. I-Connected call to credit card team
  9. N-Helped a teammate learn something new
  10. I-Update a phone number
  11. I-New POS Dispute
  12. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  13. G-New debit card order
  14. I-Logged 5 activities in 360 view
  15. B-Emailed bank statements
  16. B-Marked a care for travel
  17. I-Loan payment
  18. N-NEW ACH Dispute
  19. O-Debit card Pin reset
  20. B-OLB password reset
  21. O-Stop payment for check(s)
  22. G-Telephone transfer (not a loan)
  23. N-Completed a check order
  24. G-Update an address