Stoppaymentforcheck(s)Upgradedan accountto SmartCheckingDebitcard PinresetNEWCardcontrolreferralNEWSuccessfulOLBreferralCompleteda checkorderThank orencourage anotherGAB employee bysending them athoughtful email.Helped ateammatelearnsomethingnewNewPOSDisputeUpdateanaddressUpdate aphonenumberEmailedbankstatementsClose anEnFactCaseReplied toGeneralEmailMarked acare fortravelNEWACHDisputeTelephonetransfer(not aloan)LoanpaymentLogged 5activitiesin 360viewNew debitcardorderOLBpasswordresetConnectedcall tocredit cardteamCompleteda limitincreaseConnected10surveysStoppaymentforcheck(s)Upgradedan accountto SmartCheckingDebitcard PinresetNEWCardcontrolreferralNEWSuccessfulOLBreferralCompleteda checkorderThank orencourage anotherGAB employee bysending them athoughtful email.Helped ateammatelearnsomethingnewNewPOSDisputeUpdateanaddressUpdate aphonenumberEmailedbankstatementsClose anEnFactCaseReplied toGeneralEmailMarked acare fortravelNEWACHDisputeTelephonetransfer(not aloan)LoanpaymentLogged 5activitiesin 360viewNew debitcardorderOLBpasswordresetConnectedcall tocredit cardteamCompleteda limitincreaseConnected10surveys

Contact Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
O
4
O
5
N
6
N
7
G
8
N
9
I
10
G
11
I
12
B
13
B
14
G
15
B
16
N
17
G
18
I
19
I
20
G
21
B
22
I
23
O
24
O
  1. O-Stop payment for check(s)
  2. B-Upgraded an account to Smart Checking
  3. O-Debit card Pin reset
  4. O-NEW Card control referral
  5. N-NEW Successful OLB referral
  6. N-Completed a check order
  7. G-Thank or encourage another GAB employee by sending them a thoughtful email.
  8. N-Helped a teammate learn something new
  9. I-New POS Dispute
  10. G-Update an address
  11. I-Update a phone number
  12. B-Emailed bank statements
  13. B-Close an EnFact Case
  14. G-Replied to General Email
  15. B-Marked a care for travel
  16. N-NEW ACH Dispute
  17. G-Telephone transfer (not a loan)
  18. I-Loan payment
  19. I-Logged 5 activities in 360 view
  20. G-New debit card order
  21. B-OLB password reset
  22. I-Connected call to credit card team
  23. O-Completed a limit increase
  24. O-Connected 10 surveys