Tries to casha check thatis not theirsMobileDepositdiscussionGLCreditCashiersCheckBill PaydiscussionGoogleReview50Snaps10 IDScansCoinExchangeCommercialChangeOrderOnlinestatements5 Followup calls(OB calls)IntroduceyourselfCustomergiving hardtime abouthaving theirIDNewlocationinformationCheckorderTempChecksIssueDebitCardCustomerdeposits intoan accountthat is nottheirs"Can Ihave mybalance?"100Snaps3 NeedsassessmentsGLDebit15 Followup calls(OB calls)5 IDScansProcessing15 NightDropTransactionsBillExchange(personal)"Can Iopen anaccount?"FraudAlertsdiscussionTries to casha check thatis not theirsMobileDepositdiscussionGLCreditCashiersCheckBill PaydiscussionGoogleReview50Snaps10 IDScansCoinExchangeCommercialChangeOrderOnlinestatements5 Followup calls(OB calls)IntroduceyourselfCustomergiving hardtime abouthaving theirIDNewlocationinformationCheckorderTempChecksIssueDebitCardCustomerdeposits intoan accountthat is nottheirs"Can Ihave mybalance?"100Snaps3 NeedsassessmentsGLDebit15 Followup calls(OB calls)5 IDScansProcessing15 NightDropTransactionsBillExchange(personal)"Can Iopen anaccount?"FraudAlertsdiscussion

BANKING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries to cash a check that is not theirs
  2. Mobile Deposit discussion
  3. GL Credit
  4. Cashiers Check
  5. Bill Pay discussion
  6. Google Review
  7. 50 Snaps
  8. 10 ID Scans
  9. Coin Exchange
  10. Commercial Change Order
  11. Online statements
  12. 5 Follow up calls (OB calls)
  13. Introduce yourself
  14. Customer giving hard time about having their ID
  15. New location information
  16. Check order
  17. Temp Checks
  18. Issue Debit Card
  19. Customer deposits into an account that is not theirs
  20. "Can I have my balance?"
  21. 100 Snaps
  22. 3 Needs assessments
  23. GL Debit
  24. 15 Follow up calls (OB calls)
  25. 5 ID Scans
  26. Processing 15 Night Drop Transactions
  27. Bill Exchange (personal)
  28. "Can I open an account?"
  29. Fraud Alerts discussion