Worked anaccount thathas been with2 or morecash agenciesWorked anInternalDigitalRecoveriesaccountNegotiated asettlementwithin theagent floorWorked anaccountplacedwith a firmLooked forstatementsin Hubbleon a callReferreda chargeoff disputein OmegaReceived atransferred callformCURE/CollectionsagentWorked aterminalaccountSpokewith anARNAdded apaymentplanReferreda frauddispute inOmegaWorkeda SOLDaccountUpdatedcustomeraddress orphonenumberSubmitteda BK formWorked anaccountwhere thetradeline hasbeen deletedAddedDSG Planwith aDSCMade itthrough yourfirst IBOverflow callAdded anOK toSpeakWithWorked anaccount withan inprogressdisputeReceivedIBOverflowCallSubmittedform forDSGeligiblitySubmitteda requestfor an AUremovalUphelda SIFofferCustomerput youon holdTransferredOverflow callto a peerdue to ESCtriggerProvidedpayoff for anaccount witha judgmentSet upauto paypaymentsTook adebit cardpaymentReceiveda T2escalatedcallExpeditedthemonitoringperiodWorked anaccount thathas been with2 or morecash agenciesWorked anInternalDigitalRecoveriesaccountNegotiated asettlementwithin theagent floorWorked anaccountplacedwith a firmLooked forstatementsin Hubbleon a callReferreda chargeoff disputein OmegaReceived atransferred callformCURE/CollectionsagentWorked aterminalaccountSpokewith anARNAdded apaymentplanReferreda frauddispute inOmegaWorkeda SOLDaccountUpdatedcustomeraddress orphonenumberSubmitteda BK formWorked anaccountwhere thetradeline hasbeen deletedAddedDSG Planwith aDSCMade itthrough yourfirst IBOverflow callAdded anOK toSpeakWithWorked anaccount withan inprogressdisputeReceivedIBOverflowCallSubmittedform forDSGeligiblitySubmitteda requestfor an AUremovalUphelda SIFofferCustomerput youon holdTransferredOverflow callto a peerdue to ESCtriggerProvidedpayoff for anaccount witha judgmentSet upauto paypaymentsTook adebit cardpaymentReceiveda T2escalatedcallExpeditedthemonitoringperiod

Overflow BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked an account that has been with 2 or more cash agencies
  2. Worked an Internal Digital Recoveries account
  3. Negotiated a settlement within the agent floor
  4. Worked an account placed with a firm
  5. Looked for statements in Hubble on a call
  6. Referred a charge off dispute in Omega
  7. Received a transferred call form CURE/Collections agent
  8. Worked a terminal account
  9. Spoke with an ARN
  10. Added a payment plan
  11. Referred a fraud dispute in Omega
  12. Worked a SOLD account
  13. Updated customer address or phone number
  14. Submitted a BK form
  15. Worked an account where the tradeline has been deleted
  16. Added DSG Plan with a DSC
  17. Made it through your first IB Overflow call
  18. Added an OK to Speak With
  19. Worked an account with an in progress dispute
  20. Received IB Overflow Call
  21. Submitted form for DSG eligiblity
  22. Submitted a request for an AU removal
  23. Upheld a SIF offer
  24. Customer put you on hold
  25. Transferred Overflow call to a peer due to ESC trigger
  26. Provided payoff for an account with a judgment
  27. Set up auto pay payments
  28. Took a debit card payment
  29. Received a T2 escalated call
  30. Expedited the monitoring period