Updatedcustomeraddress orphonenumberCustomerput youon holdLooked forstatementsin Hubbleon a callWorkeda SOLDaccountSet upauto paypaymentsReferreda frauddispute inOmegaSubmittedform forDSGeligiblityAddedDSG Planwith aDSCAdded anOK toSpeakWithWorked aterminalaccountSubmitteda BK formWorked anaccountwhere thetradeline hasbeen deletedReceived atransferred callformCURE/CollectionsagentWorked anInternalDigitalRecoveriesaccountReferreda chargeoff disputein OmegaAdded apaymentplanWorked anaccountplacedwith a firmWorked anaccount thathas been with2 or morecash agenciesSubmitteda requestfor an AUremovalTransferredOverflow callto a peerdue to ESCtriggerReceiveda T2escalatedcallMade itthrough yourfirst IBOverflow callSpokewith anARNReceivedIBOverflowCallUphelda SIFofferProvidedpayoff for anaccount witha judgmentWorked anaccount withan inprogressdisputeExpeditedthemonitoringperiodTook adebit cardpaymentNegotiated asettlementwithin theagent floorUpdatedcustomeraddress orphonenumberCustomerput youon holdLooked forstatementsin Hubbleon a callWorkeda SOLDaccountSet upauto paypaymentsReferreda frauddispute inOmegaSubmittedform forDSGeligiblityAddedDSG Planwith aDSCAdded anOK toSpeakWithWorked aterminalaccountSubmitteda BK formWorked anaccountwhere thetradeline hasbeen deletedReceived atransferred callformCURE/CollectionsagentWorked anInternalDigitalRecoveriesaccountReferreda chargeoff disputein OmegaAdded apaymentplanWorked anaccountplacedwith a firmWorked anaccount thathas been with2 or morecash agenciesSubmitteda requestfor an AUremovalTransferredOverflow callto a peerdue to ESCtriggerReceiveda T2escalatedcallMade itthrough yourfirst IBOverflow callSpokewith anARNReceivedIBOverflowCallUphelda SIFofferProvidedpayoff for anaccount witha judgmentWorked anaccount withan inprogressdisputeExpeditedthemonitoringperiodTook adebit cardpaymentNegotiated asettlementwithin theagent floor

Overflow BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated customer address or phone number
  2. Customer put you on hold
  3. Looked for statements in Hubble on a call
  4. Worked a SOLD account
  5. Set up auto pay payments
  6. Referred a fraud dispute in Omega
  7. Submitted form for DSG eligiblity
  8. Added DSG Plan with a DSC
  9. Added an OK to Speak With
  10. Worked a terminal account
  11. Submitted a BK form
  12. Worked an account where the tradeline has been deleted
  13. Received a transferred call form CURE/Collections agent
  14. Worked an Internal Digital Recoveries account
  15. Referred a charge off dispute in Omega
  16. Added a payment plan
  17. Worked an account placed with a firm
  18. Worked an account that has been with 2 or more cash agencies
  19. Submitted a request for an AU removal
  20. Transferred Overflow call to a peer due to ESC trigger
  21. Received a T2 escalated call
  22. Made it through your first IB Overflow call
  23. Spoke with an ARN
  24. Received IB Overflow Call
  25. Upheld a SIF offer
  26. Provided payoff for an account with a judgment
  27. Worked an account with an in progress dispute
  28. Expedited the monitoring period
  29. Took a debit card payment
  30. Negotiated a settlement within the agent floor