AddedDSG Planwith aDSCAdded apaymentplanSpokewith anARNReceived atransferred callformCURE/CollectionsagentUphelda SIFofferLooked forstatementsin Hubbleon a callWorked anaccount thathas been with2 or morecash agenciesCustomerput youon holdTook adebit cardpaymentNegotiated asettlementwithin theagent floorSubmitteda BK formWorked anaccountplacedwith a firmSubmittedform forDSGeligiblityWorkeda SOLDaccountSet upauto paypaymentsSubmitteda requestfor an AUremovalProvidedpayoff for anaccount witha judgmentWorked aterminalaccountExpeditedthemonitoringperiodWorked anInternalDigitalRecoveriesaccountReferreda chargeoff disputein OmegaWorked anaccount withan inprogressdisputeAdded anOK toSpeakWithTransferredOverflow callto a peerdue to ESCtriggerWorked anaccountwhere thetradeline hasbeen deletedUpdatedcustomeraddress orphonenumberReferreda frauddispute inOmegaMade itthrough yourfirst IBOverflow callReceivedIBOverflowCallReceiveda T2escalatedcallAddedDSG Planwith aDSCAdded apaymentplanSpokewith anARNReceived atransferred callformCURE/CollectionsagentUphelda SIFofferLooked forstatementsin Hubbleon a callWorked anaccount thathas been with2 or morecash agenciesCustomerput youon holdTook adebit cardpaymentNegotiated asettlementwithin theagent floorSubmitteda BK formWorked anaccountplacedwith a firmSubmittedform forDSGeligiblityWorkeda SOLDaccountSet upauto paypaymentsSubmitteda requestfor an AUremovalProvidedpayoff for anaccount witha judgmentWorked aterminalaccountExpeditedthemonitoringperiodWorked anInternalDigitalRecoveriesaccountReferreda chargeoff disputein OmegaWorked anaccount withan inprogressdisputeAdded anOK toSpeakWithTransferredOverflow callto a peerdue to ESCtriggerWorked anaccountwhere thetradeline hasbeen deletedUpdatedcustomeraddress orphonenumberReferreda frauddispute inOmegaMade itthrough yourfirst IBOverflow callReceivedIBOverflowCallReceiveda T2escalatedcall

Overflow BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added DSG Plan with a DSC
  2. Added a payment plan
  3. Spoke with an ARN
  4. Received a transferred call form CURE/Collections agent
  5. Upheld a SIF offer
  6. Looked for statements in Hubble on a call
  7. Worked an account that has been with 2 or more cash agencies
  8. Customer put you on hold
  9. Took a debit card payment
  10. Negotiated a settlement within the agent floor
  11. Submitted a BK form
  12. Worked an account placed with a firm
  13. Submitted form for DSG eligiblity
  14. Worked a SOLD account
  15. Set up auto pay payments
  16. Submitted a request for an AU removal
  17. Provided payoff for an account with a judgment
  18. Worked a terminal account
  19. Expedited the monitoring period
  20. Worked an Internal Digital Recoveries account
  21. Referred a charge off dispute in Omega
  22. Worked an account with an in progress dispute
  23. Added an OK to Speak With
  24. Transferred Overflow call to a peer due to ESC trigger
  25. Worked an account where the tradeline has been deleted
  26. Updated customer address or phone number
  27. Referred a fraud dispute in Omega
  28. Made it through your first IB Overflow call
  29. Received IB Overflow Call
  30. Received a T2 escalated call