TrellisInstallDialpadIssuescustomerdoesntknow theirCID #DENTICALREPORTSARE LATENeedsRegistrationforinsuranceNeededassistancefrom T2 UnauthorizedERRORDuplicateClaimAnotherFREEspace :)Used RSSmonitor tolocate moreclaim infoCASCODING"I want totalk tosomeoneelse"WatermarkIssueTransferredcall todifferentdept.Called usinstead ofEAGLESOFTrequestedLOTFSpeaking tothe actualDR. of thepracticeUsed TPPto locatemoreclaim infoDUPLICATECLAIMCALLAnsweredtheir ownquestionafter callingRLInstallUsedScreenconnectQuestionsabout newclaim grid(TRELLIS)TINCHANGETrellisInstallDialpadIssuescustomerdoesntknow theirCID #DENTICALREPORTSARE LATENeedsRegistrationforinsuranceNeededassistancefrom T2 UnauthorizedERRORDuplicateClaimAnotherFREEspace :)Used RSSmonitor tolocate moreclaim infoCASCODING"I want totalk tosomeoneelse"WatermarkIssueTransferredcall todifferentdept.Called usinstead ofEAGLESOFTrequestedLOTFSpeaking tothe actualDR. of thepracticeUsed TPPto locatemoreclaim infoDUPLICATECLAIMCALLAnsweredtheir ownquestionafter callingRLInstallUsedScreenconnectQuestionsabout newclaim grid(TRELLIS)TINCHANGE

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
N
5
G
6
O
7
I
8
I
9
I
10
B
11
O
12
N
13
G
14
G
15
I
16
I
17
O
18
O
19
B
20
B
21
G
22
N
23
G
24
O
  1. B-Trellis Install
  2. B-Dialpad Issues
  3. N-customer doesnt know their CID #
  4. N-DENTICAL REPORTS ARE LATE
  5. G-Needs Registration for insurance
  6. O-Needed assistance from T2
  7. I-Unauthorized ERROR
  8. I-Duplicate Claim
  9. I-Another FREE space :)
  10. B-Used RSS monitor to locate more claim info
  11. O-CAS CODING
  12. N-"I want to talk to someone else"
  13. G-Watermark Issue
  14. G-Transferred call to different dept.
  15. I-Called us instead of EAGLESOFT
  16. I-requested LOTF
  17. O-Speaking to the actual DR. of the practice
  18. O-Used TPP to locate more claim info
  19. B-DUPLICATE CLAIM CALL
  20. B-Answered their own question after calling
  21. G-RL Install
  22. N-Used Screenconnect
  23. G-Questions about new claim grid (TRELLIS)
  24. O-TIN CHANGE