TrellisInstallAnsweredtheir ownquestionafter callingCASCODINGNeededassistancefrom T2 Transferredcall todifferentdept.Questionsabout newclaim grid(TRELLIS)requestedLOTFDialpadIssuesCalled usinstead ofEAGLESOFTRLInstallDENTICALREPORTSARE LATEUnauthorizedERRORSpeaking tothe actualDR. of thepracticeTINCHANGEUsed TPPto locatemoreclaim info"I want totalk tosomeoneelse"AnotherFREEspace :)customerdoesntknow theirCID #WatermarkIssueUsed RSSmonitor tolocate moreclaim infoDUPLICATECLAIMCALLNeedsRegistrationforinsuranceUsedScreenconnectDuplicateClaimTrellisInstallAnsweredtheir ownquestionafter callingCASCODINGNeededassistancefrom T2 Transferredcall todifferentdept.Questionsabout newclaim grid(TRELLIS)requestedLOTFDialpadIssuesCalled usinstead ofEAGLESOFTRLInstallDENTICALREPORTSARE LATEUnauthorizedERRORSpeaking tothe actualDR. of thepracticeTINCHANGEUsed TPPto locatemoreclaim info"I want totalk tosomeoneelse"AnotherFREEspace :)customerdoesntknow theirCID #WatermarkIssueUsed RSSmonitor tolocate moreclaim infoDUPLICATECLAIMCALLNeedsRegistrationforinsuranceUsedScreenconnectDuplicateClaim

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
O
4
O
5
G
6
G
7
I
8
B
9
I
10
G
11
N
12
I
13
O
14
O
15
O
16
N
17
I
18
N
19
G
20
B
21
B
22
G
23
N
24
I
  1. B-Trellis Install
  2. B-Answered their own question after calling
  3. O-CAS CODING
  4. O-Needed assistance from T2
  5. G-Transferred call to different dept.
  6. G-Questions about new claim grid (TRELLIS)
  7. I-requested LOTF
  8. B-Dialpad Issues
  9. I-Called us instead of EAGLESOFT
  10. G-RL Install
  11. N-DENTICAL REPORTS ARE LATE
  12. I-Unauthorized ERROR
  13. O-Speaking to the actual DR. of the practice
  14. O-TIN CHANGE
  15. O-Used TPP to locate more claim info
  16. N-"I want to talk to someone else"
  17. I-Another FREE space :)
  18. N-customer doesnt know their CID #
  19. G-Watermark Issue
  20. B-Used RSS monitor to locate more claim info
  21. B-DUPLICATE CLAIM CALL
  22. G-Needs Registration for insurance
  23. N-Used Screenconnect
  24. I-Duplicate Claim