UnauthorizedERRORDuplicateClaimrequestedLOTFAnotherFREEspace :)DialpadIssuesDUPLICATECLAIMCALLCASCODINGRLInstallTINCHANGENeedsRegistrationforinsuranceNeededassistancefrom T2 TrellisInstallQuestionsabout newclaim grid(TRELLIS)DENTICALREPORTSARE LATECalled usinstead ofEAGLESOFTTransferredcall todifferentdept.Answeredtheir ownquestionafter callingWatermarkIssueSpeaking tothe actualDR. of thepracticeUsedScreenconnectUsed RSSmonitor tolocate moreclaim infocustomerdoesntknow theirCID #"I want totalk tosomeoneelse"Used TPPto locatemoreclaim infoUnauthorizedERRORDuplicateClaimrequestedLOTFAnotherFREEspace :)DialpadIssuesDUPLICATECLAIMCALLCASCODINGRLInstallTINCHANGENeedsRegistrationforinsuranceNeededassistancefrom T2 TrellisInstallQuestionsabout newclaim grid(TRELLIS)DENTICALREPORTSARE LATECalled usinstead ofEAGLESOFTTransferredcall todifferentdept.Answeredtheir ownquestionafter callingWatermarkIssueSpeaking tothe actualDR. of thepracticeUsedScreenconnectUsed RSSmonitor tolocate moreclaim infocustomerdoesntknow theirCID #"I want totalk tosomeoneelse"Used TPPto locatemoreclaim info

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
I
4
I
5
B
6
B
7
O
8
G
9
O
10
G
11
O
12
B
13
G
14
N
15
I
16
G
17
B
18
G
19
O
20
N
21
B
22
N
23
N
24
O
  1. I-Unauthorized ERROR
  2. I-Duplicate Claim
  3. I-requested LOTF
  4. I-Another FREE space :)
  5. B-Dialpad Issues
  6. B-DUPLICATE CLAIM CALL
  7. O-CAS CODING
  8. G-RL Install
  9. O-TIN CHANGE
  10. G-Needs Registration for insurance
  11. O-Needed assistance from T2
  12. B-Trellis Install
  13. G-Questions about new claim grid (TRELLIS)
  14. N-DENTICAL REPORTS ARE LATE
  15. I-Called us instead of EAGLESOFT
  16. G-Transferred call to different dept.
  17. B-Answered their own question after calling
  18. G-Watermark Issue
  19. O-Speaking to the actual DR. of the practice
  20. N-Used Screenconnect
  21. B-Used RSS monitor to locate more claim info
  22. N-customer doesnt know their CID #
  23. N-"I want to talk to someone else"
  24. O-Used TPP to locate more claim info