AnotherFREEspace :)Used RSSmonitor tolocate moreclaim infoCalled usinstead ofEAGLESOFTRLInstallUsedScreenconnectDialpadIssuesDENTICALREPORTSARE LATEAnsweredtheir ownquestionafter callingUsed TPPto locatemoreclaim infoCASCODINGDUPLICATECLAIMCALLQuestionsabout newclaim grid(TRELLIS)NeedsRegistrationforinsurancerequestedLOTFTrellisInstallUnauthorizedERRORSpeaking tothe actualDR. of thepracticeTransferredcall todifferentdept.TINCHANGENeededassistancefrom T2 customerdoesntknow theirCID #WatermarkIssue"I want totalk tosomeoneelse"DuplicateClaimAnotherFREEspace :)Used RSSmonitor tolocate moreclaim infoCalled usinstead ofEAGLESOFTRLInstallUsedScreenconnectDialpadIssuesDENTICALREPORTSARE LATEAnsweredtheir ownquestionafter callingUsed TPPto locatemoreclaim infoCASCODINGDUPLICATECLAIMCALLQuestionsabout newclaim grid(TRELLIS)NeedsRegistrationforinsurancerequestedLOTFTrellisInstallUnauthorizedERRORSpeaking tothe actualDR. of thepracticeTransferredcall todifferentdept.TINCHANGENeededassistancefrom T2 customerdoesntknow theirCID #WatermarkIssue"I want totalk tosomeoneelse"DuplicateClaim

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
G
5
N
6
B
7
N
8
B
9
O
10
O
11
B
12
G
13
G
14
I
15
B
16
I
17
O
18
G
19
O
20
O
21
N
22
G
23
N
24
I
  1. I-Another FREE space :)
  2. B-Used RSS monitor to locate more claim info
  3. I-Called us instead of EAGLESOFT
  4. G-RL Install
  5. N-Used Screenconnect
  6. B-Dialpad Issues
  7. N-DENTICAL REPORTS ARE LATE
  8. B-Answered their own question after calling
  9. O-Used TPP to locate more claim info
  10. O-CAS CODING
  11. B-DUPLICATE CLAIM CALL
  12. G-Questions about new claim grid (TRELLIS)
  13. G-Needs Registration for insurance
  14. I-requested LOTF
  15. B-Trellis Install
  16. I-Unauthorized ERROR
  17. O-Speaking to the actual DR. of the practice
  18. G-Transferred call to different dept.
  19. O-TIN CHANGE
  20. O-Needed assistance from T2
  21. N-customer doesnt know their CID #
  22. G-Watermark Issue
  23. N-"I want to talk to someone else"
  24. I-Duplicate Claim