Transferredcall todifferentdept.Neededassistancefrom T2 DUPLICATECLAIMCALLQuestionsabout newclaim grid(TRELLIS)requestedLOTFUnauthorizedERRORTINCHANGEDENTICALREPORTSARE LATEWatermarkIssueRLInstallAnotherFREEspace :)Answeredtheir ownquestionafter callingUsedScreenconnectTrellisInstallDuplicateClaimDialpadIssuesUsed TPPto locatemoreclaim infoSpeaking tothe actualDR. of thepracticeCalled usinstead ofEAGLESOFTcustomerdoesntknow theirCID #CASCODINGUsed RSSmonitor tolocate moreclaim infoNeedsRegistrationforinsurance"I want totalk tosomeoneelse"Transferredcall todifferentdept.Neededassistancefrom T2 DUPLICATECLAIMCALLQuestionsabout newclaim grid(TRELLIS)requestedLOTFUnauthorizedERRORTINCHANGEDENTICALREPORTSARE LATEWatermarkIssueRLInstallAnotherFREEspace :)Answeredtheir ownquestionafter callingUsedScreenconnectTrellisInstallDuplicateClaimDialpadIssuesUsed TPPto locatemoreclaim infoSpeaking tothe actualDR. of thepracticeCalled usinstead ofEAGLESOFTcustomerdoesntknow theirCID #CASCODINGUsed RSSmonitor tolocate moreclaim infoNeedsRegistrationforinsurance"I want totalk tosomeoneelse"

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
G
5
I
6
I
7
O
8
N
9
G
10
G
11
I
12
B
13
N
14
B
15
I
16
B
17
O
18
O
19
I
20
N
21
O
22
B
23
G
24
N
  1. G-Transferred call to different dept.
  2. O-Needed assistance from T2
  3. B-DUPLICATE CLAIM CALL
  4. G-Questions about new claim grid (TRELLIS)
  5. I-requested LOTF
  6. I-Unauthorized ERROR
  7. O-TIN CHANGE
  8. N-DENTICAL REPORTS ARE LATE
  9. G-Watermark Issue
  10. G-RL Install
  11. I-Another FREE space :)
  12. B-Answered their own question after calling
  13. N-Used Screenconnect
  14. B-Trellis Install
  15. I-Duplicate Claim
  16. B-Dialpad Issues
  17. O-Used TPP to locate more claim info
  18. O-Speaking to the actual DR. of the practice
  19. I-Called us instead of EAGLESOFT
  20. N-customer doesnt know their CID #
  21. O-CAS CODING
  22. B-Used RSS monitor to locate more claim info
  23. G-Needs Registration for insurance
  24. N-"I want to talk to someone else"