Neededassistancefrom T2 TINCHANGECASCODINGDUPLICATECLAIMCALL"I want totalk tosomeoneelse"Speaking tothe actualDR. of thepracticeAnotherFREEspace :)WatermarkIssueQuestionsabout newclaim grid(TRELLIS)Used RSSmonitor tolocate moreclaim infoUsed TPPto locatemoreclaim infoDuplicateClaimrequestedLOTFUnauthorizedERRORDialpadIssuesAnsweredtheir ownquestionafter callingcustomerdoesntknow theirCID #Transferredcall todifferentdept.Called usinstead ofEAGLESOFTTrellisInstallNeedsRegistrationforinsuranceUsedScreenconnectDENTICALREPORTSARE LATERLInstallNeededassistancefrom T2 TINCHANGECASCODINGDUPLICATECLAIMCALL"I want totalk tosomeoneelse"Speaking tothe actualDR. of thepracticeAnotherFREEspace :)WatermarkIssueQuestionsabout newclaim grid(TRELLIS)Used RSSmonitor tolocate moreclaim infoUsed TPPto locatemoreclaim infoDuplicateClaimrequestedLOTFUnauthorizedERRORDialpadIssuesAnsweredtheir ownquestionafter callingcustomerdoesntknow theirCID #Transferredcall todifferentdept.Called usinstead ofEAGLESOFTTrellisInstallNeedsRegistrationforinsuranceUsedScreenconnectDENTICALREPORTSARE LATERLInstall

Customer Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
O
4
B
5
N
6
O
7
I
8
G
9
G
10
B
11
O
12
I
13
I
14
I
15
B
16
B
17
N
18
G
19
I
20
B
21
G
22
N
23
N
24
G
  1. O-Needed assistance from T2
  2. O-TIN CHANGE
  3. O-CAS CODING
  4. B-DUPLICATE CLAIM CALL
  5. N-"I want to talk to someone else"
  6. O-Speaking to the actual DR. of the practice
  7. I-Another FREE space :)
  8. G-Watermark Issue
  9. G-Questions about new claim grid (TRELLIS)
  10. B-Used RSS monitor to locate more claim info
  11. O-Used TPP to locate more claim info
  12. I-Duplicate Claim
  13. I-requested LOTF
  14. I-Unauthorized ERROR
  15. B-Dialpad Issues
  16. B-Answered their own question after calling
  17. N-customer doesnt know their CID #
  18. G-Transferred call to different dept.
  19. I-Called us instead of EAGLESOFT
  20. B-Trellis Install
  21. G-Needs Registration for insurance
  22. N-Used Screenconnect
  23. N-DENTICAL REPORTS ARE LATE
  24. G-RL Install