Completed10 Calls   CalledTax Team  Spoke to bothcustomer and3rd party onsame account   Spokewith NewCustomer6/1 FastpayProcessed  Request toRemove PMI   CalledInsurance Team    Used AdminTool forPaymentConfirmation  MonitoringAccount  CustomerRequest forRefund   CancelledPaperlessStatements   New Purchase/RefinanceInquiry    CalledAdvisoryLine Accountin FL  Account inTX    DocumentRequest    Account inCA    Accountin AZ  Connect UsUsed    CustomerMisappliedPayment    ExplainedEscrowAnalysis EmailedPayoff Quote   CAT ToolUsed  Lien ReleaseFollow Up    Completed10 Calls   CalledTax Team  Spoke to bothcustomer and3rd party onsame account   Spokewith NewCustomer6/1 FastpayProcessed  Request toRemove PMI   CalledInsurance Team    Used AdminTool forPaymentConfirmation  MonitoringAccount  CustomerRequest forRefund   CancelledPaperlessStatements   New Purchase/RefinanceInquiry    CalledAdvisoryLine Accountin FL  Account inTX    DocumentRequest    Account inCA    Accountin AZ  Connect UsUsed    CustomerMisappliedPayment    ExplainedEscrowAnalysis EmailedPayoff Quote   CAT ToolUsed  Lien ReleaseFollow Up    

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed 10 Calls
  2. Called Tax Team
  3. Spoke to both customer and 3rd party on same account
  4. Spoke with New Customer 6/1
  5. Fastpay Processed
  6. Request to Remove PMI
  7. Called Insurance Team
  8. Used Admin Tool for Payment Confirmation
  9. Monitoring Account
  10. Customer Request for Refund
  11. Cancelled Paperless Statements
  12. New Purchase/ Refinance Inquiry
  13. Called Advisory Line
  14. Account in FL
  15. Account in TX
  16. Document Request
  17. Account in CA
  18. Account in AZ
  19. Connect Us Used
  20. Customer Misapplied Payment
  21. Explained Escrow Analysis
  22. Emailed Payoff Quote
  23. CAT Tool Used
  24. Lien Release Follow Up