CustomerMisappliedPayment    New Purchase/RefinanceInquiry    CancelledPaperlessStatements   Spokewith NewCustomer6/1 FastpayProcessed  DocumentRequest    MonitoringAccount  CustomerRequest forRefund   CAT ToolUsed  Account inCA    Spoke to bothcustomer and3rd party onsame account   Lien ReleaseFollow Up    Used AdminTool forPaymentConfirmation  Request toRemove PMI   Accountin AZ  EmailedPayoff Quote   CalledAdvisoryLine Completed10 Calls   ExplainedEscrowAnalysis CalledInsurance Team    Account inTX    Accountin FL  CalledTax Team  Connect UsUsed    CustomerMisappliedPayment    New Purchase/RefinanceInquiry    CancelledPaperlessStatements   Spokewith NewCustomer6/1 FastpayProcessed  DocumentRequest    MonitoringAccount  CustomerRequest forRefund   CAT ToolUsed  Account inCA    Spoke to bothcustomer and3rd party onsame account   Lien ReleaseFollow Up    Used AdminTool forPaymentConfirmation  Request toRemove PMI   Accountin AZ  EmailedPayoff Quote   CalledAdvisoryLine Completed10 Calls   ExplainedEscrowAnalysis CalledInsurance Team    Account inTX    Accountin FL  CalledTax Team  Connect UsUsed    

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Misapplied Payment
  2. New Purchase/ Refinance Inquiry
  3. Cancelled Paperless Statements
  4. Spoke with New Customer 6/1
  5. Fastpay Processed
  6. Document Request
  7. Monitoring Account
  8. Customer Request for Refund
  9. CAT Tool Used
  10. Account in CA
  11. Spoke to both customer and 3rd party on same account
  12. Lien Release Follow Up
  13. Used Admin Tool for Payment Confirmation
  14. Request to Remove PMI
  15. Account in AZ
  16. Emailed Payoff Quote
  17. Called Advisory Line
  18. Completed 10 Calls
  19. Explained Escrow Analysis
  20. Called Insurance Team
  21. Account in TX
  22. Account in FL
  23. Called Tax Team
  24. Connect Us Used