Accountin FL  CalledTax Team  CancelledPaperlessStatements   Completed10 Calls   CAT ToolUsed  Account inTX    Spoke to bothcustomer and3rd party onsame account   FastpayProcessed  Lien ReleaseFollow Up    DocumentRequest    Spokewith NewCustomer6/1 New Purchase/RefinanceInquiry    MonitoringAccount  CustomerMisappliedPayment    Used AdminTool forPaymentConfirmation  Request toRemove PMI   Accountin AZ  Connect UsUsed    CalledInsurance Team    Account inCA    ExplainedEscrowAnalysis CalledAdvisoryLine EmailedPayoff Quote   CustomerRequest forRefund   Accountin FL  CalledTax Team  CancelledPaperlessStatements   Completed10 Calls   CAT ToolUsed  Account inTX    Spoke to bothcustomer and3rd party onsame account   FastpayProcessed  Lien ReleaseFollow Up    DocumentRequest    Spokewith NewCustomer6/1 New Purchase/RefinanceInquiry    MonitoringAccount  CustomerMisappliedPayment    Used AdminTool forPaymentConfirmation  Request toRemove PMI   Accountin AZ  Connect UsUsed    CalledInsurance Team    Account inCA    ExplainedEscrowAnalysis CalledAdvisoryLine EmailedPayoff Quote   CustomerRequest forRefund   

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account in FL
  2. Called Tax Team
  3. Cancelled Paperless Statements
  4. Completed 10 Calls
  5. CAT Tool Used
  6. Account in TX
  7. Spoke to both customer and 3rd party on same account
  8. Fastpay Processed
  9. Lien Release Follow Up
  10. Document Request
  11. Spoke with New Customer 6/1
  12. New Purchase/ Refinance Inquiry
  13. Monitoring Account
  14. Customer Misapplied Payment
  15. Used Admin Tool for Payment Confirmation
  16. Request to Remove PMI
  17. Account in AZ
  18. Connect Us Used
  19. Called Insurance Team
  20. Account in CA
  21. Explained Escrow Analysis
  22. Called Advisory Line
  23. Emailed Payoff Quote
  24. Customer Request for Refund