Accountin AZ  Request toRemove PMI   Connect UsUsed    EmailedPayoff Quote   ExplainedEscrowAnalysis CAT ToolUsed  Accountin FL  CustomerRequest forRefund   Lien ReleaseFollow Up    Spoke to bothcustomer and3rd party onsame account   New Purchase/RefinanceInquiry    DocumentRequest    Account inCA    CustomerMisappliedPayment    Used AdminTool forPaymentConfirmation  Spokewith NewCustomer6/1 MonitoringAccount  Completed10 Calls   CancelledPaperlessStatements   CalledTax Team  CalledInsurance Team    Account inTX    FastpayProcessed  CalledAdvisoryLine Accountin AZ  Request toRemove PMI   Connect UsUsed    EmailedPayoff Quote   ExplainedEscrowAnalysis CAT ToolUsed  Accountin FL  CustomerRequest forRefund   Lien ReleaseFollow Up    Spoke to bothcustomer and3rd party onsame account   New Purchase/RefinanceInquiry    DocumentRequest    Account inCA    CustomerMisappliedPayment    Used AdminTool forPaymentConfirmation  Spokewith NewCustomer6/1 MonitoringAccount  Completed10 Calls   CancelledPaperlessStatements   CalledTax Team  CalledInsurance Team    Account inTX    FastpayProcessed  CalledAdvisoryLine 

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account in AZ
  2. Request to Remove PMI
  3. Connect Us Used
  4. Emailed Payoff Quote
  5. Explained Escrow Analysis
  6. CAT Tool Used
  7. Account in FL
  8. Customer Request for Refund
  9. Lien Release Follow Up
  10. Spoke to both customer and 3rd party on same account
  11. New Purchase/ Refinance Inquiry
  12. Document Request
  13. Account in CA
  14. Customer Misapplied Payment
  15. Used Admin Tool for Payment Confirmation
  16. Spoke with New Customer 6/1
  17. Monitoring Account
  18. Completed 10 Calls
  19. Cancelled Paperless Statements
  20. Called Tax Team
  21. Called Insurance Team
  22. Account in TX
  23. Fastpay Processed
  24. Called Advisory Line