Accountin AZ  ExplainedEscrowAnalysis New Purchase/RefinanceInquiry    DocumentRequest    CalledInsurance Team    CAT ToolUsed  Connect UsUsed    Completed10 Calls   CustomerRequest forRefund   Accountin FL  Spoke to bothcustomer and3rd party onsame account   Request toRemove PMI   EmailedPayoff Quote   Account inCA    CalledAdvisoryLine Account inTX    CancelledPaperlessStatements   CalledTax Team  Lien ReleaseFollow Up    CustomerMisappliedPayment    FastpayProcessed  Used AdminTool forPaymentConfirmation  Spokewith NewCustomer6/1 MonitoringAccount  Accountin AZ  ExplainedEscrowAnalysis New Purchase/RefinanceInquiry    DocumentRequest    CalledInsurance Team    CAT ToolUsed  Connect UsUsed    Completed10 Calls   CustomerRequest forRefund   Accountin FL  Spoke to bothcustomer and3rd party onsame account   Request toRemove PMI   EmailedPayoff Quote   Account inCA    CalledAdvisoryLine Account inTX    CancelledPaperlessStatements   CalledTax Team  Lien ReleaseFollow Up    CustomerMisappliedPayment    FastpayProcessed  Used AdminTool forPaymentConfirmation  Spokewith NewCustomer6/1 MonitoringAccount  

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account in AZ
  2. Explained Escrow Analysis
  3. New Purchase/ Refinance Inquiry
  4. Document Request
  5. Called Insurance Team
  6. CAT Tool Used
  7. Connect Us Used
  8. Completed 10 Calls
  9. Customer Request for Refund
  10. Account in FL
  11. Spoke to both customer and 3rd party on same account
  12. Request to Remove PMI
  13. Emailed Payoff Quote
  14. Account in CA
  15. Called Advisory Line
  16. Account in TX
  17. Cancelled Paperless Statements
  18. Called Tax Team
  19. Lien Release Follow Up
  20. Customer Misapplied Payment
  21. Fastpay Processed
  22. Used Admin Tool for Payment Confirmation
  23. Spoke with New Customer 6/1
  24. Monitoring Account