Account inCA    CustomerMisappliedPayment    EmailedPayoff Quote   Spokewith NewCustomer6/1 Lien ReleaseFollow Up    Used AdminTool forPaymentConfirmation  Spoke to bothcustomer and3rd party onsame account   CustomerRequest forRefund   CancelledPaperlessStatements   New Purchase/RefinanceInquiry    Accountin AZ  ExplainedEscrowAnalysis Accountin FL  Connect UsUsed    Account inTX    Completed10 Calls   DocumentRequest    MonitoringAccount  CAT ToolUsed  CalledTax Team  CalledInsurance Team    FastpayProcessed  Request toRemove PMI   CalledAdvisoryLine Account inCA    CustomerMisappliedPayment    EmailedPayoff Quote   Spokewith NewCustomer6/1 Lien ReleaseFollow Up    Used AdminTool forPaymentConfirmation  Spoke to bothcustomer and3rd party onsame account   CustomerRequest forRefund   CancelledPaperlessStatements   New Purchase/RefinanceInquiry    Accountin AZ  ExplainedEscrowAnalysis Accountin FL  Connect UsUsed    Account inTX    Completed10 Calls   DocumentRequest    MonitoringAccount  CAT ToolUsed  CalledTax Team  CalledInsurance Team    FastpayProcessed  Request toRemove PMI   CalledAdvisoryLine 

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account in CA
  2. Customer Misapplied Payment
  3. Emailed Payoff Quote
  4. Spoke with New Customer 6/1
  5. Lien Release Follow Up
  6. Used Admin Tool for Payment Confirmation
  7. Spoke to both customer and 3rd party on same account
  8. Customer Request for Refund
  9. Cancelled Paperless Statements
  10. New Purchase/ Refinance Inquiry
  11. Account in AZ
  12. Explained Escrow Analysis
  13. Account in FL
  14. Connect Us Used
  15. Account in TX
  16. Completed 10 Calls
  17. Document Request
  18. Monitoring Account
  19. CAT Tool Used
  20. Called Tax Team
  21. Called Insurance Team
  22. Fastpay Processed
  23. Request to Remove PMI
  24. Called Advisory Line