Completed10 Calls   Account inTX    CancelledPaperlessStatements   Accountin AZ  FastpayProcessed  CAT ToolUsed  DocumentRequest    Used AdminTool forPaymentConfirmation  CustomerRequest forRefund   MonitoringAccount  Lien ReleaseFollow Up    EmailedPayoff Quote   New Purchase/RefinanceInquiry    Spokewith NewCustomer6/1 Spoke to bothcustomer and3rd party onsame account   CalledAdvisoryLine Account inCA    Accountin FL  CalledInsurance Team    CalledTax Team  ExplainedEscrowAnalysis CustomerMisappliedPayment    Request toRemove PMI   Connect UsUsed    Completed10 Calls   Account inTX    CancelledPaperlessStatements   Accountin AZ  FastpayProcessed  CAT ToolUsed  DocumentRequest    Used AdminTool forPaymentConfirmation  CustomerRequest forRefund   MonitoringAccount  Lien ReleaseFollow Up    EmailedPayoff Quote   New Purchase/RefinanceInquiry    Spokewith NewCustomer6/1 Spoke to bothcustomer and3rd party onsame account   CalledAdvisoryLine Account inCA    Accountin FL  CalledInsurance Team    CalledTax Team  ExplainedEscrowAnalysis CustomerMisappliedPayment    Request toRemove PMI   Connect UsUsed    

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed 10 Calls
  2. Account in TX
  3. Cancelled Paperless Statements
  4. Account in AZ
  5. Fastpay Processed
  6. CAT Tool Used
  7. Document Request
  8. Used Admin Tool for Payment Confirmation
  9. Customer Request for Refund
  10. Monitoring Account
  11. Lien Release Follow Up
  12. Emailed Payoff Quote
  13. New Purchase/ Refinance Inquiry
  14. Spoke with New Customer 6/1
  15. Spoke to both customer and 3rd party on same account
  16. Called Advisory Line
  17. Account in CA
  18. Account in FL
  19. Called Insurance Team
  20. Called Tax Team
  21. Explained Escrow Analysis
  22. Customer Misapplied Payment
  23. Request to Remove PMI
  24. Connect Us Used