Lien ReleaseFollow Up    FastpayProcessed  Account inTX    CustomerRequest forRefund   New Purchase/RefinanceInquiry    CalledInsurance Team    CalledAdvisoryLine Connect UsUsed    CalledTax Team  CustomerMisappliedPayment    Used AdminTool forPaymentConfirmation  Request toRemove PMI   Completed10 Calls   Spoke to bothcustomer and3rd party onsame account   MonitoringAccount  CancelledPaperlessStatements   Account inCA    DocumentRequest    Spokewith NewCustomer6/1 Accountin AZ  CAT ToolUsed  Accountin FL  ExplainedEscrowAnalysis EmailedPayoff Quote   Lien ReleaseFollow Up    FastpayProcessed  Account inTX    CustomerRequest forRefund   New Purchase/RefinanceInquiry    CalledInsurance Team    CalledAdvisoryLine Connect UsUsed    CalledTax Team  CustomerMisappliedPayment    Used AdminTool forPaymentConfirmation  Request toRemove PMI   Completed10 Calls   Spoke to bothcustomer and3rd party onsame account   MonitoringAccount  CancelledPaperlessStatements   Account inCA    DocumentRequest    Spokewith NewCustomer6/1 Accountin AZ  CAT ToolUsed  Accountin FL  ExplainedEscrowAnalysis EmailedPayoff Quote   

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lien Release Follow Up
  2. Fastpay Processed
  3. Account in TX
  4. Customer Request for Refund
  5. New Purchase/ Refinance Inquiry
  6. Called Insurance Team
  7. Called Advisory Line
  8. Connect Us Used
  9. Called Tax Team
  10. Customer Misapplied Payment
  11. Used Admin Tool for Payment Confirmation
  12. Request to Remove PMI
  13. Completed 10 Calls
  14. Spoke to both customer and 3rd party on same account
  15. Monitoring Account
  16. Cancelled Paperless Statements
  17. Account in CA
  18. Document Request
  19. Spoke with New Customer 6/1
  20. Account in AZ
  21. CAT Tool Used
  22. Account in FL
  23. Explained Escrow Analysis
  24. Emailed Payoff Quote