Account inTX    Completed10 Calls   CustomerRequest forRefund   Used AdminTool forPaymentConfirmation  CancelledPaperlessStatements   Spokewith NewCustomer6/1 EmailedPayoff Quote   Accountin AZ  Accountin FL  ExplainedEscrowAnalysis CalledTax Team  CAT ToolUsed  CustomerMisappliedPayment    MonitoringAccount  FastpayProcessed  CalledAdvisoryLine Account inCA    Connect UsUsed    New Purchase/RefinanceInquiry    Request toRemove PMI   DocumentRequest    Spoke to bothcustomer and3rd party onsame account   Lien ReleaseFollow Up    CalledInsurance Team    Account inTX    Completed10 Calls   CustomerRequest forRefund   Used AdminTool forPaymentConfirmation  CancelledPaperlessStatements   Spokewith NewCustomer6/1 EmailedPayoff Quote   Accountin AZ  Accountin FL  ExplainedEscrowAnalysis CalledTax Team  CAT ToolUsed  CustomerMisappliedPayment    MonitoringAccount  FastpayProcessed  CalledAdvisoryLine Account inCA    Connect UsUsed    New Purchase/RefinanceInquiry    Request toRemove PMI   DocumentRequest    Spoke to bothcustomer and3rd party onsame account   Lien ReleaseFollow Up    CalledInsurance Team    

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account in TX
  2. Completed 10 Calls
  3. Customer Request for Refund
  4. Used Admin Tool for Payment Confirmation
  5. Cancelled Paperless Statements
  6. Spoke with New Customer 6/1
  7. Emailed Payoff Quote
  8. Account in AZ
  9. Account in FL
  10. Explained Escrow Analysis
  11. Called Tax Team
  12. CAT Tool Used
  13. Customer Misapplied Payment
  14. Monitoring Account
  15. Fastpay Processed
  16. Called Advisory Line
  17. Account in CA
  18. Connect Us Used
  19. New Purchase/ Refinance Inquiry
  20. Request to Remove PMI
  21. Document Request
  22. Spoke to both customer and 3rd party on same account
  23. Lien Release Follow Up
  24. Called Insurance Team