Most CallsTaken(AllService)Most ChatsTaken(All Service)CreateNewKBBlacklistUpdateExistingKBMost TicketsClosed(All Service)WhitelistPositiveSurveyResponseASTQShout-Out"ThankYou"reopenLunch &LearnIdeaMake aTMOTMNominationACCDPTCloseNewLocalUserMostChatsTaken(Team)Get aTMOTMNominationSageTicket"Monster"and"Mash"MostTicketsClosed(Team)RemoveWorkstationComplete aCertificationEngagementTicketMostCallsTaken(Team)MostOutgoingCalls(Team)Most CallsTaken(AllService)Most ChatsTaken(All Service)CreateNewKBBlacklistUpdateExistingKBMost TicketsClosed(All Service)WhitelistPositiveSurveyResponseASTQShout-Out"ThankYou"reopenLunch &LearnIdeaMake aTMOTMNominationACCDPTCloseNewLocalUserMostChatsTaken(Team)Get aTMOTMNominationSageTicket"Monster"and"Mash"MostTicketsClosed(Team)RemoveWorkstationComplete aCertificationEngagementTicketMostCallsTaken(Team)MostOutgoingCalls(Team)

RINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most Calls Taken (All Service)
  2. Most Chats Taken (All Service)
  3. Create New KB
  4. Blacklist
  5. Update Existing KB
  6. Most Tickets Closed (All Service)
  7. Whitelist
  8. Positive Survey Response
  9. ASTQ Shout-Out
  10. "Thank You" reopen
  11. Lunch & Learn Idea
  12. Make a TMOTM Nomination
  13. ACCDPT Close
  14. New Local User
  15. Most Chats Taken (Team)
  16. Get a TMOTM Nomination
  17. Sage Ticket
  18. "Monster" and "Mash"
  19. Most Tickets Closed (Team)
  20. Remove Workstation
  21. Complete a Certification
  22. Engagement Ticket
  23. Most Calls Taken (Team)
  24. Most Outgoing Calls (Team)