Lunch &LearnIdeaMostTicketsClosed(Team)Complete aCertificationUpdateExistingKBMostCallsTaken(Team)ACCDPTCloseMostChatsTaken(Team)WhitelistBlacklistPositiveSurveyResponseNewLocalUserMost ChatsTaken(All Service)EngagementTicket"Monster"and"Mash"CreateNewKBMostOutgoingCalls(Team)SageTicketASTQShout-OutGet aTMOTMNominationMake aTMOTMNomination"ThankYou"reopenMost TicketsClosed(All Service)Most CallsTaken(AllService)RemoveWorkstationLunch &LearnIdeaMostTicketsClosed(Team)Complete aCertificationUpdateExistingKBMostCallsTaken(Team)ACCDPTCloseMostChatsTaken(Team)WhitelistBlacklistPositiveSurveyResponseNewLocalUserMost ChatsTaken(All Service)EngagementTicket"Monster"and"Mash"CreateNewKBMostOutgoingCalls(Team)SageTicketASTQShout-OutGet aTMOTMNominationMake aTMOTMNomination"ThankYou"reopenMost TicketsClosed(All Service)Most CallsTaken(AllService)RemoveWorkstation

RINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lunch & Learn Idea
  2. Most Tickets Closed (Team)
  3. Complete a Certification
  4. Update Existing KB
  5. Most Calls Taken (Team)
  6. ACCDPT Close
  7. Most Chats Taken (Team)
  8. Whitelist
  9. Blacklist
  10. Positive Survey Response
  11. New Local User
  12. Most Chats Taken (All Service)
  13. Engagement Ticket
  14. "Monster" and "Mash"
  15. Create New KB
  16. Most Outgoing Calls (Team)
  17. Sage Ticket
  18. ASTQ Shout-Out
  19. Get a TMOTM Nomination
  20. Make a TMOTM Nomination
  21. "Thank You" reopen
  22. Most Tickets Closed (All Service)
  23. Most Calls Taken (All Service)
  24. Remove Workstation