(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke to 40 clients
Asked “Is there anything else I can assist you with?” on 15 calls
Client gave me a kudos
Client gave me a compliment
7 clients had last name starting with the letter T
Posted a helpful Tip on Teams
Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
Used coffee bar
7 clients had 1st name starting with the letter S
Talked to 5 clients that live in another state
Assisted a CCRC Team member
Entered every call B4 last break into activity log
Laughed along with a client
Client thanked me for my assistance
Made a snack cart purchase
Used clients name on 15 calls
Used senior during their assigned floor time
Talked to a client with a June birthday
Said “Thank you for your patience” on 10 straight calls
Made an appointment for a client
Greeted each client with my name before lunch break
