(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Talked to 5 clients that live in another state
7 clients had last name starting with the letter T
Entered every call B4 last break into activity log
Client thanked me for my assistance
Used senior during their assigned floor time
Client gave me a compliment
7 clients had 1st name starting with the letter S
Assisted a CCRC Team member
Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
Greeted each client with my name before lunch break
Spoke to 40 clients
Had a client call from another country
Laughed along with a client
Made an appointment for a client
Took 5 property tax calls
Made a snack cart purchase
Talked to a client with a June birthday
Talked to a client with a famous person’s name
Posted a helpful Tip on Teams
Used clients name on 15 calls
Said “Thank you for your patience” on 10 straight calls
Asked “Is there anything else I can assist you with?” on 15 calls
