(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had a client call from another country
Made an appointment for a client
Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
Talked to 5 clients that live in another state
Talked to a client with a June birthday
Client gave me a kudos
Spoke to 40 clients
Client gave me a compliment
Greeted each client with my name before lunch break
Said “Thank you for your patience” on 10 straight calls
Made a snack cart purchase
Talked to a client with a famous person’s name
7 clients had last name starting with the letter T
Asked “Is there anything else I can assist you with?” on 15 calls
Took 5 property tax calls
Used coffee bar
Used clients name on 15 calls
7 clients had 1st name starting with the letter S
Posted a helpful Tip on Teams
Used senior during their assigned floor time
Laughed along with a client
Entered every call B4 last break into activity log
