Said “Thankyou for yourpatience” on10 straightcallsTalked to aclient witha JunebirthdayUsed seniorduring theirassignedfloor timeHad a clientcall fromanothercountryMade asnack cartpurchaseMade anappointmentfor a clientAssisted aCCRCTeammemberUsedcoffeebarUsed affirmativestatement like“I’d be happy toassist you withthat” on 20 calls7 clients hadlast namestarting withthe letter TPosted ahelpful Tipon TeamsLaughedalong witha clientTalked to 5clients thatlive inanother stateGreetedeach clientwith myname beforelunch breakClient gaveme acomplimentAsked “Is thereanything else Ican assist youwith?” on 15callsTook 5propertytax callsClientgave mea kudosEnteredevery call B4last breakinto activitylogUsedclientsname on15 callsSpoketo 40clients7 clients had1st namestarting withthe letter SClientthankedme for myassistanceTalked to aclient with afamousperson’snameSaid “Thankyou for yourpatience” on10 straightcallsTalked to aclient witha JunebirthdayUsed seniorduring theirassignedfloor timeHad a clientcall fromanothercountryMade asnack cartpurchaseMade anappointmentfor a clientAssisted aCCRCTeammemberUsedcoffeebarUsed affirmativestatement like“I’d be happy toassist you withthat” on 20 calls7 clients hadlast namestarting withthe letter TPosted ahelpful Tipon TeamsLaughedalong witha clientTalked to 5clients thatlive inanother stateGreetedeach clientwith myname beforelunch breakClient gaveme acomplimentAsked “Is thereanything else Ican assist youwith?” on 15callsTook 5propertytax callsClientgave mea kudosEnteredevery call B4last breakinto activitylogUsedclientsname on15 callsSpoketo 40clients7 clients had1st namestarting withthe letter SClientthankedme for myassistanceTalked to aclient with afamousperson’sname

CCRC B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said “Thank you for your patience” on 10 straight calls
  2. Talked to a client with a June birthday
  3. Used senior during their assigned floor time
  4. Had a client call from another country
  5. Made a snack cart purchase
  6. Made an appointment for a client
  7. Assisted a CCRC Team member
  8. Used coffee bar
  9. Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
  10. 7 clients had last name starting with the letter T
  11. Posted a helpful Tip on Teams
  12. Laughed along with a client
  13. Talked to 5 clients that live in another state
  14. Greeted each client with my name before lunch break
  15. Client gave me a compliment
  16. Asked “Is there anything else I can assist you with?” on 15 calls
  17. Took 5 property tax calls
  18. Client gave me a kudos
  19. Entered every call B4 last break into activity log
  20. Used clients name on 15 calls
  21. Spoke to 40 clients
  22. 7 clients had 1st name starting with the letter S
  23. Client thanked me for my assistance
  24. Talked to a client with a famous person’s name