Talked to aclient witha JunebirthdayGreetedeach clientwith myname beforelunch breakPosted ahelpful Tipon TeamsUsed seniorduring theirassignedfloor time7 clients hadlast namestarting withthe letter TClientthankedme for myassistanceTook 5propertytax callsClientgave mea kudos7 clients had1st namestarting withthe letter SUsedclientsname on15 callsClient gaveme acomplimentHad a clientcall fromanothercountrySaid “Thankyou for yourpatience” on10 straightcallsSpoketo 40clientsMade asnack cartpurchaseTalked to 5clients thatlive inanother stateAsked “Is thereanything else Ican assist youwith?” on 15callsLaughedalong witha clientAssisted aCCRCTeammemberUsed affirmativestatement like“I’d be happy toassist you withthat” on 20 callsMade anappointmentfor a clientUsedcoffeebarEnteredevery call B4last breakinto activitylogTalked to aclient with afamousperson’snameTalked to aclient witha JunebirthdayGreetedeach clientwith myname beforelunch breakPosted ahelpful Tipon TeamsUsed seniorduring theirassignedfloor time7 clients hadlast namestarting withthe letter TClientthankedme for myassistanceTook 5propertytax callsClientgave mea kudos7 clients had1st namestarting withthe letter SUsedclientsname on15 callsClient gaveme acomplimentHad a clientcall fromanothercountrySaid “Thankyou for yourpatience” on10 straightcallsSpoketo 40clientsMade asnack cartpurchaseTalked to 5clients thatlive inanother stateAsked “Is thereanything else Ican assist youwith?” on 15callsLaughedalong witha clientAssisted aCCRCTeammemberUsed affirmativestatement like“I’d be happy toassist you withthat” on 20 callsMade anappointmentfor a clientUsedcoffeebarEnteredevery call B4last breakinto activitylogTalked to aclient with afamousperson’sname

CCRC B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Talked to a client with a June birthday
  2. Greeted each client with my name before lunch break
  3. Posted a helpful Tip on Teams
  4. Used senior during their assigned floor time
  5. 7 clients had last name starting with the letter T
  6. Client thanked me for my assistance
  7. Took 5 property tax calls
  8. Client gave me a kudos
  9. 7 clients had 1st name starting with the letter S
  10. Used clients name on 15 calls
  11. Client gave me a compliment
  12. Had a client call from another country
  13. Said “Thank you for your patience” on 10 straight calls
  14. Spoke to 40 clients
  15. Made a snack cart purchase
  16. Talked to 5 clients that live in another state
  17. Asked “Is there anything else I can assist you with?” on 15 calls
  18. Laughed along with a client
  19. Assisted a CCRC Team member
  20. Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
  21. Made an appointment for a client
  22. Used coffee bar
  23. Entered every call B4 last break into activity log
  24. Talked to a client with a famous person’s name