(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took 5 property tax calls
Talked to a client with a June birthday
Posted a helpful Tip on Teams
Talked to a client with a famous person’s name
Said “Thank you for your patience” on 10 straight calls
Had a client call from another country
Client gave me a compliment
Made a snack cart purchase
7 clients had 1st name starting with the letter S
Made an appointment for a client
Client thanked me for my assistance
Assisted a CCRC Team member
Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
Asked “Is there anything else I can assist you with?” on 15 calls
Used clients name on 15 calls
7 clients had last name starting with the letter T
Talked to 5 clients that live in another state
Entered every call B4 last break into activity log
Used senior during their assigned floor time
Used coffee bar
Greeted each client with my name before lunch break
