(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talked to a client with a June birthday
Greeted each client with my name before lunch break
Posted a helpful Tip on Teams
Used senior during their assigned floor time
7 clients had last name starting with the letter T
Client thanked me for my assistance
Took 5 property tax calls
Client gave me a kudos
7 clients had 1st name starting with the letter S
Used clients name on 15 calls
Client gave me a compliment
Had a client call from another country
Said “Thank you for your patience” on 10 straight calls
Spoke to 40 clients
Made a snack cart purchase
Talked to 5 clients that live in another state
Asked “Is there anything else I can assist you with?” on 15 calls
Laughed along with a client
Assisted a CCRC Team member
Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
Made an appointment for a client
Used coffee bar
Entered every call B4 last break into activity log