Clientgave mea kudosAsked “Is thereanything else Ican assist youwith?” on 15callsEnteredevery call B4last breakinto activitylogGreetedeach clientwith myname beforelunch breakClient gaveme acomplimentTalked to aclient with afamousperson’snameTalked to 5clients thatlive inanother stateSpoketo 40clientsAssisted aCCRCTeammemberUsed seniorduring theirassignedfloor timeSaid “Thankyou for yourpatience” on10 straightcalls7 clients had1st namestarting withthe letter SPosted ahelpful Tipon TeamsLaughedalong witha clientUsedclientsname on15 callsUsed affirmativestatement like“I’d be happy toassist you withthat” on 20 callsClientthankedme for myassistanceTalked to aclient witha JunebirthdayTook 5propertytax callsMade anappointmentfor a clientUsedcoffeebarMade asnack cartpurchaseHad a clientcall fromanothercountry7 clients hadlast namestarting withthe letter TClientgave mea kudosAsked “Is thereanything else Ican assist youwith?” on 15callsEnteredevery call B4last breakinto activitylogGreetedeach clientwith myname beforelunch breakClient gaveme acomplimentTalked to aclient with afamousperson’snameTalked to 5clients thatlive inanother stateSpoketo 40clientsAssisted aCCRCTeammemberUsed seniorduring theirassignedfloor timeSaid “Thankyou for yourpatience” on10 straightcalls7 clients had1st namestarting withthe letter SPosted ahelpful Tipon TeamsLaughedalong witha clientUsedclientsname on15 callsUsed affirmativestatement like“I’d be happy toassist you withthat” on 20 callsClientthankedme for myassistanceTalked to aclient witha JunebirthdayTook 5propertytax callsMade anappointmentfor a clientUsedcoffeebarMade asnack cartpurchaseHad a clientcall fromanothercountry7 clients hadlast namestarting withthe letter T

CCRC B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client gave me a kudos
  2. Asked “Is there anything else I can assist you with?” on 15 calls
  3. Entered every call B4 last break into activity log
  4. Greeted each client with my name before lunch break
  5. Client gave me a compliment
  6. Talked to a client with a famous person’s name
  7. Talked to 5 clients that live in another state
  8. Spoke to 40 clients
  9. Assisted a CCRC Team member
  10. Used senior during their assigned floor time
  11. Said “Thank you for your patience” on 10 straight calls
  12. 7 clients had 1st name starting with the letter S
  13. Posted a helpful Tip on Teams
  14. Laughed along with a client
  15. Used clients name on 15 calls
  16. Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
  17. Client thanked me for my assistance
  18. Talked to a client with a June birthday
  19. Took 5 property tax calls
  20. Made an appointment for a client
  21. Used coffee bar
  22. Made a snack cart purchase
  23. Had a client call from another country
  24. 7 clients had last name starting with the letter T