(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used senior during their assigned floor time
7 clients had last name starting with the letter T
Talked to a client with a June birthday
Laughed along with a client
Talked to a client with a famous person’s name
Made an appointment for a client
Used clients name on 15 calls
Used coffee bar
Client gave me a compliment
Greeted each client with my name before lunch break
Made a snack cart purchase
Client thanked me for my assistance
Client gave me a kudos
Entered every call B4 last break into activity log
Took 5 property tax calls
Spoke to 40 clients
Said “Thank you for your patience” on 10 straight calls
Asked “Is there anything else I can assist you with?” on 15 calls
Assisted a CCRC Team member
Talked to 5 clients that live in another state
7 clients had 1st name starting with the letter S
Posted a helpful Tip on Teams
Used affirmative statement like “I’d be happy to assist you with that” on 20 calls
