AccommodationDeniedAssistedwith NJQuestionAccommodationGrantedAssistedwith MAQuestionPreventEscalationAboveSRTConductedCall PullPreventedEscalationaboveCoachListenedto 5callsCoachPSLChatAssistedw/FilingsQuestionSpecialVerbiageResolvedIssue w/oPullingCallAR80HandledEscalationAssistedwithWalkupRushedSystemInquireBillingQuestionCompletedCoachingSessionTimelyRushRewriteDeclineCallPullCoached3SpecialistsCalibratedwith PeerAssistedwith MIQuestionNY IDCardAccommodationDeniedAssistedwith NJQuestionAccommodationGrantedAssistedwith MAQuestionPreventEscalationAboveSRTConductedCall PullPreventedEscalationaboveCoachListenedto 5callsCoachPSLChatAssistedw/FilingsQuestionSpecialVerbiageResolvedIssue w/oPullingCallAR80HandledEscalationAssistedwithWalkupRushedSystemInquireBillingQuestionCompletedCoachingSessionTimelyRushRewriteDeclineCallPullCoached3SpecialistsCalibratedwith PeerAssistedwith MIQuestionNY IDCard

SRT Coach BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Accommodation Denied
  2. Assisted with NJ Question
  3. Accommodation Granted
  4. Assisted with MA Question
  5. Prevent Escalation Above SRT
  6. Conducted Call Pull
  7. Prevented Escalation above Coach
  8. Listened to 5 calls
  9. Coach PSL Chat
  10. Assisted w/Filings Question
  11. Special Verbiage
  12. Resolved Issue w/o Pulling Call
  13. AR80
  14. Handled Escalation
  15. Assisted with Walkup
  16. Rushed System Inquire
  17. Billing Question
  18. Completed Coaching Session Timely
  19. Rush Rewrite
  20. Decline Call Pull
  21. Coached 3 Specialists
  22. Calibrated with Peer
  23. Assisted with MI Question
  24. NY ID Card