ConductedCall PullCoached3SpecialistsCalibratedwith PeerBillingQuestionDeclineCallPullRushRewritePreventEscalationAboveSRTListenedto 5callsPreventedEscalationaboveCoachAssistedwith MAQuestionAccommodationGrantedAR80NY IDCardHandledEscalationSpecialVerbiageAssistedwithWalkupRushedSystemInquireAccommodationDeniedCompletedCoachingSessionTimelyAssistedw/FilingsQuestionResolvedIssue w/oPullingCallAssistedwith MIQuestionAssistedwith NJQuestionCoachPSLChatConductedCall PullCoached3SpecialistsCalibratedwith PeerBillingQuestionDeclineCallPullRushRewritePreventEscalationAboveSRTListenedto 5callsPreventedEscalationaboveCoachAssistedwith MAQuestionAccommodationGrantedAR80NY IDCardHandledEscalationSpecialVerbiageAssistedwithWalkupRushedSystemInquireAccommodationDeniedCompletedCoachingSessionTimelyAssistedw/FilingsQuestionResolvedIssue w/oPullingCallAssistedwith MIQuestionAssistedwith NJQuestionCoachPSLChat

SRT Coach BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Conducted Call Pull
  2. Coached 3 Specialists
  3. Calibrated with Peer
  4. Billing Question
  5. Decline Call Pull
  6. Rush Rewrite
  7. Prevent Escalation Above SRT
  8. Listened to 5 calls
  9. Prevented Escalation above Coach
  10. Assisted with MA Question
  11. Accommodation Granted
  12. AR80
  13. NY ID Card
  14. Handled Escalation
  15. Special Verbiage
  16. Assisted with Walkup
  17. Rushed System Inquire
  18. Accommodation Denied
  19. Completed Coaching Session Timely
  20. Assisted w/Filings Question
  21. Resolved Issue w/o Pulling Call
  22. Assisted with MI Question
  23. Assisted with NJ Question
  24. Coach PSL Chat