ConductedCall PullAssistedwith MAQuestionRushedSystemInquireAssistedwithWalkupDeclineCallPullCalibratedwith PeerSpecialVerbiageResolvedIssue w/oPullingCallRushRewriteNY IDCardBillingQuestionCoachPSLChatCompletedCoachingSessionTimelyAccommodationGrantedCoached3SpecialistsListenedto 5callsAccommodationDeniedHandledEscalationAssistedwith MIQuestionAR80PreventEscalationAboveSRTPreventedEscalationaboveCoachAssistedw/FilingsQuestionAssistedwith NJQuestionConductedCall PullAssistedwith MAQuestionRushedSystemInquireAssistedwithWalkupDeclineCallPullCalibratedwith PeerSpecialVerbiageResolvedIssue w/oPullingCallRushRewriteNY IDCardBillingQuestionCoachPSLChatCompletedCoachingSessionTimelyAccommodationGrantedCoached3SpecialistsListenedto 5callsAccommodationDeniedHandledEscalationAssistedwith MIQuestionAR80PreventEscalationAboveSRTPreventedEscalationaboveCoachAssistedw/FilingsQuestionAssistedwith NJQuestion

SRT Coach BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Conducted Call Pull
  2. Assisted with MA Question
  3. Rushed System Inquire
  4. Assisted with Walkup
  5. Decline Call Pull
  6. Calibrated with Peer
  7. Special Verbiage
  8. Resolved Issue w/o Pulling Call
  9. Rush Rewrite
  10. NY ID Card
  11. Billing Question
  12. Coach PSL Chat
  13. Completed Coaching Session Timely
  14. Accommodation Granted
  15. Coached 3 Specialists
  16. Listened to 5 calls
  17. Accommodation Denied
  18. Handled Escalation
  19. Assisted with MI Question
  20. AR80
  21. Prevent Escalation Above SRT
  22. Prevented Escalation above Coach
  23. Assisted w/Filings Question
  24. Assisted with NJ Question