AccommodationGrantedCoachPSLChatNY IDCardAssistedwith NJQuestionResolvedIssue w/oPullingCallAssistedwith MIQuestionListenedto 5callsConductedCall PullRushedSystemInquireAssistedwith MAQuestionCalibratedwith PeerCoached3SpecialistsAR80DeclineCallPullAssistedw/FilingsQuestionBillingQuestionSpecialVerbiageHandledEscalationPreventedEscalationaboveCoachCompletedCoachingSessionTimelyAccommodationDeniedPreventEscalationAboveSRTRushRewriteAssistedwithWalkupAccommodationGrantedCoachPSLChatNY IDCardAssistedwith NJQuestionResolvedIssue w/oPullingCallAssistedwith MIQuestionListenedto 5callsConductedCall PullRushedSystemInquireAssistedwith MAQuestionCalibratedwith PeerCoached3SpecialistsAR80DeclineCallPullAssistedw/FilingsQuestionBillingQuestionSpecialVerbiageHandledEscalationPreventedEscalationaboveCoachCompletedCoachingSessionTimelyAccommodationDeniedPreventEscalationAboveSRTRushRewriteAssistedwithWalkup

SRT Coach BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accommodation Granted
  2. Coach PSL Chat
  3. NY ID Card
  4. Assisted with NJ Question
  5. Resolved Issue w/o Pulling Call
  6. Assisted with MI Question
  7. Listened to 5 calls
  8. Conducted Call Pull
  9. Rushed System Inquire
  10. Assisted with MA Question
  11. Calibrated with Peer
  12. Coached 3 Specialists
  13. AR80
  14. Decline Call Pull
  15. Assisted w/Filings Question
  16. Billing Question
  17. Special Verbiage
  18. Handled Escalation
  19. Prevented Escalation above Coach
  20. Completed Coaching Session Timely
  21. Accommodation Denied
  22. Prevent Escalation Above SRT
  23. Rush Rewrite
  24. Assisted with Walkup