Calibratedwith PeerCoached3SpecialistsAssistedwith MIQuestionAccommodationDeniedConductedCall PullResolvedIssue w/oPullingCallPreventedEscalationaboveCoachRushRewritePreventEscalationAboveSRTNY IDCardAssistedw/FilingsQuestionListenedto 5callsCompletedCoachingSessionTimelyDeclineCallPullAssistedwith NJQuestionAccommodationGrantedAssistedwithWalkupAR80CoachPSLChatSpecialVerbiageRushedSystemInquireHandledEscalationAssistedwith MAQuestionBillingQuestionCalibratedwith PeerCoached3SpecialistsAssistedwith MIQuestionAccommodationDeniedConductedCall PullResolvedIssue w/oPullingCallPreventedEscalationaboveCoachRushRewritePreventEscalationAboveSRTNY IDCardAssistedw/FilingsQuestionListenedto 5callsCompletedCoachingSessionTimelyDeclineCallPullAssistedwith NJQuestionAccommodationGrantedAssistedwithWalkupAR80CoachPSLChatSpecialVerbiageRushedSystemInquireHandledEscalationAssistedwith MAQuestionBillingQuestion

SRT Coach BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calibrated with Peer
  2. Coached 3 Specialists
  3. Assisted with MI Question
  4. Accommodation Denied
  5. Conducted Call Pull
  6. Resolved Issue w/o Pulling Call
  7. Prevented Escalation above Coach
  8. Rush Rewrite
  9. Prevent Escalation Above SRT
  10. NY ID Card
  11. Assisted w/Filings Question
  12. Listened to 5 calls
  13. Completed Coaching Session Timely
  14. Decline Call Pull
  15. Assisted with NJ Question
  16. Accommodation Granted
  17. Assisted with Walkup
  18. AR80
  19. Coach PSL Chat
  20. Special Verbiage
  21. Rushed System Inquire
  22. Handled Escalation
  23. Assisted with MA Question
  24. Billing Question