Assistedw/FilingsQuestionAccommodationDeniedPreventEscalationAboveSRTCalibratedwith PeerNY IDCardRushRewriteCoachPSLChatResolvedIssue w/oPullingCallAccommodationGrantedSpecialVerbiageHandledEscalationConductedCall PullPreventedEscalationaboveCoachAssistedwith NJQuestionBillingQuestionRushedSystemInquireAssistedwith MAQuestionCoached3SpecialistsCompletedCoachingSessionTimelyAssistedwith MIQuestionDeclineCallPullAssistedwithWalkupListenedto 5callsAR80Assistedw/FilingsQuestionAccommodationDeniedPreventEscalationAboveSRTCalibratedwith PeerNY IDCardRushRewriteCoachPSLChatResolvedIssue w/oPullingCallAccommodationGrantedSpecialVerbiageHandledEscalationConductedCall PullPreventedEscalationaboveCoachAssistedwith NJQuestionBillingQuestionRushedSystemInquireAssistedwith MAQuestionCoached3SpecialistsCompletedCoachingSessionTimelyAssistedwith MIQuestionDeclineCallPullAssistedwithWalkupListenedto 5callsAR80

SRT Coach BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted w/Filings Question
  2. Accommodation Denied
  3. Prevent Escalation Above SRT
  4. Calibrated with Peer
  5. NY ID Card
  6. Rush Rewrite
  7. Coach PSL Chat
  8. Resolved Issue w/o Pulling Call
  9. Accommodation Granted
  10. Special Verbiage
  11. Handled Escalation
  12. Conducted Call Pull
  13. Prevented Escalation above Coach
  14. Assisted with NJ Question
  15. Billing Question
  16. Rushed System Inquire
  17. Assisted with MA Question
  18. Coached 3 Specialists
  19. Completed Coaching Session Timely
  20. Assisted with MI Question
  21. Decline Call Pull
  22. Assisted with Walkup
  23. Listened to 5 calls
  24. AR80