Ask,"Would ithelp if.."?Talk aboutsomethingthey likeActcalmAvoidover-reactingGivesomechoicesRe-statewhat theyare sayingGivepersonalspaceOffer asolutionShowempathyEncouragea walkUseactivelisteningLet themtake aminute tothemselvesRemindthem ofsomethingthey loveTell them"I am herefor you"Invite themto do apreferredactivityDon't takeanythingfrom themBerespectfulRemovetheaudienceLoweryourvoiceDistractthemUsehumorEncourageuse ofcoping skillCallsomeoneelse forhelpValidatetheirthoughtsAsk,"Would ithelp if.."?Talk aboutsomethingthey likeActcalmAvoidover-reactingGivesomechoicesRe-statewhat theyare sayingGivepersonalspaceOffer asolutionShowempathyEncouragea walkUseactivelisteningLet themtake aminute tothemselvesRemindthem ofsomethingthey loveTell them"I am herefor you"Invite themto do apreferredactivityDon't takeanythingfrom themBerespectfulRemovetheaudienceLoweryourvoiceDistractthemUsehumorEncourageuse ofcoping skillCallsomeoneelse forhelpValidatetheirthoughts

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask, "Would it help if.."?
  2. Talk about something they like
  3. Act calm
  4. Avoid over-reacting
  5. Give some choices
  6. Re-state what they are saying
  7. Give personal space
  8. Offer a solution
  9. Show empathy
  10. Encourage a walk
  11. Use active listening
  12. Let them take a minute to themselves
  13. Remind them of something they love
  14. Tell them "I am here for you"
  15. Invite them to do a preferred activity
  16. Don't take anything from them
  17. Be respectful
  18. Remove the audience
  19. Lower your voice
  20. Distract them
  21. Use humor
  22. Encourage use of coping skill
  23. Call someone else for help
  24. Validate their thoughts