BerespectfulGivesomechoicesDon't takeanythingfrom themRemindthem ofsomethingthey loveCallsomeoneelse forhelpUseactivelisteningValidatetheirthoughtsLet themtake aminute tothemselvesAvoidover-reactingUsehumorEncouragea walkInvite themto do apreferredactivityTalk aboutsomethingthey likeRemovetheaudienceActcalmOffer asolutionEncourageuse ofcoping skillDistractthemAsk,"Would ithelp if.."?GivepersonalspaceTell them"I am herefor you"LoweryourvoiceShowempathyRe-statewhat theyare sayingBerespectfulGivesomechoicesDon't takeanythingfrom themRemindthem ofsomethingthey loveCallsomeoneelse forhelpUseactivelisteningValidatetheirthoughtsLet themtake aminute tothemselvesAvoidover-reactingUsehumorEncouragea walkInvite themto do apreferredactivityTalk aboutsomethingthey likeRemovetheaudienceActcalmOffer asolutionEncourageuse ofcoping skillDistractthemAsk,"Would ithelp if.."?GivepersonalspaceTell them"I am herefor you"LoweryourvoiceShowempathyRe-statewhat theyare saying

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be respectful
  2. Give some choices
  3. Don't take anything from them
  4. Remind them of something they love
  5. Call someone else for help
  6. Use active listening
  7. Validate their thoughts
  8. Let them take a minute to themselves
  9. Avoid over-reacting
  10. Use humor
  11. Encourage a walk
  12. Invite them to do a preferred activity
  13. Talk about something they like
  14. Remove the audience
  15. Act calm
  16. Offer a solution
  17. Encourage use of coping skill
  18. Distract them
  19. Ask, "Would it help if.."?
  20. Give personal space
  21. Tell them "I am here for you"
  22. Lower your voice
  23. Show empathy
  24. Re-state what they are saying