UsehumorRemovetheaudienceInvite themto do apreferredactivityDistractthemLet themtake aminute tothemselvesEncourageuse ofcoping skillEncouragea walkCallsomeoneelse forhelpAsk,"Would ithelp if.."?Avoidover-reactingShowempathyBerespectfulTalk aboutsomethingthey likeActcalmOffer asolutionLoweryourvoiceUseactivelisteningGivepersonalspaceRe-statewhat theyare sayingRemindthem ofsomethingthey loveValidatetheirthoughtsGivesomechoicesDon't takeanythingfrom themTell them"I am herefor you"UsehumorRemovetheaudienceInvite themto do apreferredactivityDistractthemLet themtake aminute tothemselvesEncourageuse ofcoping skillEncouragea walkCallsomeoneelse forhelpAsk,"Would ithelp if.."?Avoidover-reactingShowempathyBerespectfulTalk aboutsomethingthey likeActcalmOffer asolutionLoweryourvoiceUseactivelisteningGivepersonalspaceRe-statewhat theyare sayingRemindthem ofsomethingthey loveValidatetheirthoughtsGivesomechoicesDon't takeanythingfrom themTell them"I am herefor you"

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use humor
  2. Remove the audience
  3. Invite them to do a preferred activity
  4. Distract them
  5. Let them take a minute to themselves
  6. Encourage use of coping skill
  7. Encourage a walk
  8. Call someone else for help
  9. Ask, "Would it help if.."?
  10. Avoid over-reacting
  11. Show empathy
  12. Be respectful
  13. Talk about something they like
  14. Act calm
  15. Offer a solution
  16. Lower your voice
  17. Use active listening
  18. Give personal space
  19. Re-state what they are saying
  20. Remind them of something they love
  21. Validate their thoughts
  22. Give some choices
  23. Don't take anything from them
  24. Tell them "I am here for you"