GivepersonalspaceLet themtake aminute tothemselvesRemindthem ofsomethingthey loveRe-statewhat theyare sayingCallsomeoneelse forhelpShowempathyRemovetheaudienceEncourageuse ofcoping skillUseactivelisteningDon't takeanythingfrom themOffer asolutionAsk,"Would ithelp if.."?DistractthemAvoidover-reactingInvite themto do apreferredactivityLoweryourvoiceEncouragea walkUsehumorBerespectfulGivesomechoicesValidatetheirthoughtsActcalmTalk aboutsomethingthey likeTell them"I am herefor you"GivepersonalspaceLet themtake aminute tothemselvesRemindthem ofsomethingthey loveRe-statewhat theyare sayingCallsomeoneelse forhelpShowempathyRemovetheaudienceEncourageuse ofcoping skillUseactivelisteningDon't takeanythingfrom themOffer asolutionAsk,"Would ithelp if.."?DistractthemAvoidover-reactingInvite themto do apreferredactivityLoweryourvoiceEncouragea walkUsehumorBerespectfulGivesomechoicesValidatetheirthoughtsActcalmTalk aboutsomethingthey likeTell them"I am herefor you"

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give personal space
  2. Let them take a minute to themselves
  3. Remind them of something they love
  4. Re-state what they are saying
  5. Call someone else for help
  6. Show empathy
  7. Remove the audience
  8. Encourage use of coping skill
  9. Use active listening
  10. Don't take anything from them
  11. Offer a solution
  12. Ask, "Would it help if.."?
  13. Distract them
  14. Avoid over-reacting
  15. Invite them to do a preferred activity
  16. Lower your voice
  17. Encourage a walk
  18. Use humor
  19. Be respectful
  20. Give some choices
  21. Validate their thoughts
  22. Act calm
  23. Talk about something they like
  24. Tell them "I am here for you"