GivesomechoicesCallsomeoneelse forhelpTalk aboutsomethingthey likeRemovetheaudienceLoweryourvoiceValidatetheirthoughtsUsehumorRe-statewhat theyare sayingRemindthem ofsomethingthey loveGivepersonalspaceDon't takeanythingfrom themTell them"I am herefor you"DistractthemLet themtake aminute tothemselvesAvoidover-reactingAsk,"Would ithelp if.."?ShowempathyEncourageuse ofcoping skillEncouragea walkActcalmBerespectfulUseactivelisteningInvite themto do apreferredactivityOffer asolutionGivesomechoicesCallsomeoneelse forhelpTalk aboutsomethingthey likeRemovetheaudienceLoweryourvoiceValidatetheirthoughtsUsehumorRe-statewhat theyare sayingRemindthem ofsomethingthey loveGivepersonalspaceDon't takeanythingfrom themTell them"I am herefor you"DistractthemLet themtake aminute tothemselvesAvoidover-reactingAsk,"Would ithelp if.."?ShowempathyEncourageuse ofcoping skillEncouragea walkActcalmBerespectfulUseactivelisteningInvite themto do apreferredactivityOffer asolution

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give some choices
  2. Call someone else for help
  3. Talk about something they like
  4. Remove the audience
  5. Lower your voice
  6. Validate their thoughts
  7. Use humor
  8. Re-state what they are saying
  9. Remind them of something they love
  10. Give personal space
  11. Don't take anything from them
  12. Tell them "I am here for you"
  13. Distract them
  14. Let them take a minute to themselves
  15. Avoid over-reacting
  16. Ask, "Would it help if.."?
  17. Show empathy
  18. Encourage use of coping skill
  19. Encourage a walk
  20. Act calm
  21. Be respectful
  22. Use active listening
  23. Invite them to do a preferred activity
  24. Offer a solution