BerespectfulEncouragea walkLoweryourvoiceGivepersonalspaceRemindthem ofsomethingthey loveAvoidover-reactingTalk aboutsomethingthey likeShowempathyActcalmValidatetheirthoughtsUsehumorCallsomeoneelse forhelpInvite themto do apreferredactivityEncourageuse ofcoping skillRe-statewhat theyare sayingAsk,"Would ithelp if.."?Don't takeanythingfrom themUseactivelisteningDistractthemRemovetheaudienceGivesomechoicesTell them"I am herefor you"Offer asolutionLet themtake aminute tothemselvesBerespectfulEncouragea walkLoweryourvoiceGivepersonalspaceRemindthem ofsomethingthey loveAvoidover-reactingTalk aboutsomethingthey likeShowempathyActcalmValidatetheirthoughtsUsehumorCallsomeoneelse forhelpInvite themto do apreferredactivityEncourageuse ofcoping skillRe-statewhat theyare sayingAsk,"Would ithelp if.."?Don't takeanythingfrom themUseactivelisteningDistractthemRemovetheaudienceGivesomechoicesTell them"I am herefor you"Offer asolutionLet themtake aminute tothemselves

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be respectful
  2. Encourage a walk
  3. Lower your voice
  4. Give personal space
  5. Remind them of something they love
  6. Avoid over-reacting
  7. Talk about something they like
  8. Show empathy
  9. Act calm
  10. Validate their thoughts
  11. Use humor
  12. Call someone else for help
  13. Invite them to do a preferred activity
  14. Encourage use of coping skill
  15. Re-state what they are saying
  16. Ask, "Would it help if.."?
  17. Don't take anything from them
  18. Use active listening
  19. Distract them
  20. Remove the audience
  21. Give some choices
  22. Tell them "I am here for you"
  23. Offer a solution
  24. Let them take a minute to themselves