ValidatetheirthoughtsLet themtake aminute tothemselvesAsk,"Would ithelp if.."?Offer asolutionUsehumorShowempathyGivesomechoicesGivepersonalspaceInvite themto do apreferredactivityDistractthemActcalmEncourageuse ofcoping skillRemindthem ofsomethingthey loveTalk aboutsomethingthey likeLoweryourvoiceBerespectfulDon't takeanythingfrom themUseactivelisteningRe-statewhat theyare sayingAvoidover-reactingEncouragea walkRemovetheaudienceCallsomeoneelse forhelpTell them"I am herefor you"ValidatetheirthoughtsLet themtake aminute tothemselvesAsk,"Would ithelp if.."?Offer asolutionUsehumorShowempathyGivesomechoicesGivepersonalspaceInvite themto do apreferredactivityDistractthemActcalmEncourageuse ofcoping skillRemindthem ofsomethingthey loveTalk aboutsomethingthey likeLoweryourvoiceBerespectfulDon't takeanythingfrom themUseactivelisteningRe-statewhat theyare sayingAvoidover-reactingEncouragea walkRemovetheaudienceCallsomeoneelse forhelpTell them"I am herefor you"

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Validate their thoughts
  2. Let them take a minute to themselves
  3. Ask, "Would it help if.."?
  4. Offer a solution
  5. Use humor
  6. Show empathy
  7. Give some choices
  8. Give personal space
  9. Invite them to do a preferred activity
  10. Distract them
  11. Act calm
  12. Encourage use of coping skill
  13. Remind them of something they love
  14. Talk about something they like
  15. Lower your voice
  16. Be respectful
  17. Don't take anything from them
  18. Use active listening
  19. Re-state what they are saying
  20. Avoid over-reacting
  21. Encourage a walk
  22. Remove the audience
  23. Call someone else for help
  24. Tell them "I am here for you"