Tell them"I am herefor you"Encourageuse ofcoping skillTalk aboutsomethingthey likeCallsomeoneelse forhelpLet themtake aminute tothemselvesDistractthemOffer asolutionRemovetheaudienceGivesomechoicesActcalmAvoidover-reactingValidatetheirthoughtsShowempathyRe-statewhat theyare sayingGivepersonalspaceAsk,"Would ithelp if.."?Don't takeanythingfrom themUsehumorBerespectfulInvite themto do apreferredactivityUseactivelisteningLoweryourvoiceRemindthem ofsomethingthey loveEncouragea walkTell them"I am herefor you"Encourageuse ofcoping skillTalk aboutsomethingthey likeCallsomeoneelse forhelpLet themtake aminute tothemselvesDistractthemOffer asolutionRemovetheaudienceGivesomechoicesActcalmAvoidover-reactingValidatetheirthoughtsShowempathyRe-statewhat theyare sayingGivepersonalspaceAsk,"Would ithelp if.."?Don't takeanythingfrom themUsehumorBerespectfulInvite themto do apreferredactivityUseactivelisteningLoweryourvoiceRemindthem ofsomethingthey loveEncouragea walk

De-escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell them "I am here for you"
  2. Encourage use of coping skill
  3. Talk about something they like
  4. Call someone else for help
  5. Let them take a minute to themselves
  6. Distract them
  7. Offer a solution
  8. Remove the audience
  9. Give some choices
  10. Act calm
  11. Avoid over-reacting
  12. Validate their thoughts
  13. Show empathy
  14. Re-state what they are saying
  15. Give personal space
  16. Ask, "Would it help if.."?
  17. Don't take anything from them
  18. Use humor
  19. Be respectful
  20. Invite them to do a preferred activity
  21. Use active listening
  22. Lower your voice
  23. Remind them of something they love
  24. Encourage a walk