Customer Life Cycle Escalation Retention Value Add Platform Customer Centric Data Stakeholders Omni-channel (multichannel) Email Chat Silos Analytics Unstructured Data 50,000 foot view (or similar) Frontline Staff Survey Customer Experience Reports Customer Journey Self Service Post Pandemic Chatbot In App CX Landscape Closed Loop Unsolicited Feedback AI Phone Call Customer Life Cycle Escalation Retention Value Add Platform Customer Centric Data Stakeholders Omni-channel (multichannel) Email Chat Silos Analytics Unstructured Data 50,000 foot view (or similar) Frontline Staff Survey Customer Experience Reports Customer Journey Self Service Post Pandemic Chatbot In App CX Landscape Closed Loop Unsolicited Feedback AI Phone Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Life Cycle
Escalation
Retention
Value Add
Platform
Customer Centric
Data
Stakeholders
Omni-channel
(multichannel)
Email
Chat
Silos
Analytics
Unstructured Data
50,000 foot view (or similar)
Frontline Staff
Survey
Customer Experience
Reports
Customer Journey
Self Service
Post Pandemic
Chatbot
In App
CX Landscape
Closed Loop
Unsolicited Feedback
AI
Phone Call