PlatformChatbotAISilosFrontlineStaffCustomerExperienceUnstructuredDataPostPandemic50,000foot view(orsimilar)ClosedLoopCustomerLifeCycleUnsolicitedFeedbackReportsDataStakeholdersChatAnalyticsPhoneCallEscalationCustomerJourneyEmailCXLandscapeInAppRetentionValueAddSelfServiceCustomerCentricOmni-channel (multichannel)SurveyPlatformChatbotAISilosFrontlineStaffCustomerExperienceUnstructuredDataPostPandemic50,000foot view(orsimilar)ClosedLoopCustomerLifeCycleUnsolicitedFeedbackReportsDataStakeholdersChatAnalyticsPhoneCallEscalationCustomerJourneyEmailCXLandscapeInAppRetentionValueAddSelfServiceCustomerCentricOmni-channel (multichannel)Survey

CX Demo Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Platform
  2. Chatbot
  3. AI
  4. Silos
  5. Frontline Staff
  6. Customer Experience
  7. Unstructured Data
  8. Post Pandemic
  9. 50,000 foot view (or similar)
  10. Closed Loop
  11. Customer Life Cycle
  12. Unsolicited Feedback
  13. Reports
  14. Data
  15. Stakeholders
  16. Chat
  17. Analytics
  18. Phone Call
  19. Escalation
  20. Customer Journey
  21. Email
  22. CX Landscape
  23. In App
  24. Retention
  25. Value Add
  26. Self Service
  27. Customer Centric
  28. Omni-channel (multichannel)
  29. Survey