PostPandemicCustomerExperienceUnsolicitedFeedbackAISurveyCXLandscapeStakeholdersRetentionPlatformSilosPhoneCallAnalyticsSelfServiceCustomerCentricUnstructuredData50,000foot view(orsimilar)CustomerLifeCycleEscalationDataInAppReportsCustomerJourneyChatbotEmailFrontlineStaffClosedLoopChatValueAddOmni-channel (multichannel)PostPandemicCustomerExperienceUnsolicitedFeedbackAISurveyCXLandscapeStakeholdersRetentionPlatformSilosPhoneCallAnalyticsSelfServiceCustomerCentricUnstructuredData50,000foot view(orsimilar)CustomerLifeCycleEscalationDataInAppReportsCustomerJourneyChatbotEmailFrontlineStaffClosedLoopChatValueAddOmni-channel (multichannel)

CX Demo Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post Pandemic
  2. Customer Experience
  3. Unsolicited Feedback
  4. AI
  5. Survey
  6. CX Landscape
  7. Stakeholders
  8. Retention
  9. Platform
  10. Silos
  11. Phone Call
  12. Analytics
  13. Self Service
  14. Customer Centric
  15. Unstructured Data
  16. 50,000 foot view (or similar)
  17. Customer Life Cycle
  18. Escalation
  19. Data
  20. In App
  21. Reports
  22. Customer Journey
  23. Chatbot
  24. Email
  25. Frontline Staff
  26. Closed Loop
  27. Chat
  28. Value Add
  29. Omni-channel (multichannel)