Post Pandemic Customer Experience Unsolicited Feedback AI Survey CX Landscape Stakeholders Retention Platform Silos Phone Call Analytics Self Service Customer Centric Unstructured Data 50,000 foot view (or similar) Customer Life Cycle Escalation Data In App Reports Customer Journey Chatbot Email Frontline Staff Closed Loop Chat Value Add Omni-channel (multichannel) Post Pandemic Customer Experience Unsolicited Feedback AI Survey CX Landscape Stakeholders Retention Platform Silos Phone Call Analytics Self Service Customer Centric Unstructured Data 50,000 foot view (or similar) Customer Life Cycle Escalation Data In App Reports Customer Journey Chatbot Email Frontline Staff Closed Loop Chat Value Add Omni-channel (multichannel)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Post Pandemic
Customer Experience
Unsolicited Feedback
AI
Survey
CX Landscape
Stakeholders
Retention
Platform
Silos
Phone Call
Analytics
Self Service
Customer Centric
Unstructured Data
50,000 foot view (or similar)
Customer Life Cycle
Escalation
Data
In App
Reports
Customer Journey
Chatbot
Email
Frontline Staff
Closed Loop
Chat
Value Add
Omni-channel
(multichannel)