Post Pandemic In App Customer Centric Data Closed Loop Customer Experience Omni-channel (multichannel) Analytics Unsolicited Feedback Silos Phone Call Frontline Staff Stakeholders Retention AI Customer Life Cycle Unstructured Data CX Landscape Customer Journey Chat Email Reports Chatbot 50,000 foot view (or similar) Survey Value Add Self Service Escalation Platform Post Pandemic In App Customer Centric Data Closed Loop Customer Experience Omni-channel (multichannel) Analytics Unsolicited Feedback Silos Phone Call Frontline Staff Stakeholders Retention AI Customer Life Cycle Unstructured Data CX Landscape Customer Journey Chat Email Reports Chatbot 50,000 foot view (or similar) Survey Value Add Self Service Escalation Platform
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Post Pandemic
In App
Customer Centric
Data
Closed Loop
Customer Experience
Omni-channel
(multichannel)
Analytics
Unsolicited Feedback
Silos
Phone Call
Frontline Staff
Stakeholders
Retention
AI
Customer Life Cycle
Unstructured Data
CX Landscape
Customer Journey
Chat
Email
Reports
Chatbot
50,000 foot view (or similar)
Survey
Value Add
Self Service
Escalation
Platform