UnstructuredDataSurveySilosAnalyticsCustomerLifeCycle50,000foot view(orsimilar)StakeholdersFrontlineStaffChatCustomerExperienceCustomerJourneyAIEscalationOmni-channel (multichannel)PostPandemicRetentionClosedLoopReportsPlatformChatbotSelfServiceDataInAppCustomerCentricCXLandscapeEmailPhoneCallValueAddUnsolicitedFeedbackUnstructuredDataSurveySilosAnalyticsCustomerLifeCycle50,000foot view(orsimilar)StakeholdersFrontlineStaffChatCustomerExperienceCustomerJourneyAIEscalationOmni-channel (multichannel)PostPandemicRetentionClosedLoopReportsPlatformChatbotSelfServiceDataInAppCustomerCentricCXLandscapeEmailPhoneCallValueAddUnsolicitedFeedback

CX Demo Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unstructured Data
  2. Survey
  3. Silos
  4. Analytics
  5. Customer Life Cycle
  6. 50,000 foot view (or similar)
  7. Stakeholders
  8. Frontline Staff
  9. Chat
  10. Customer Experience
  11. Customer Journey
  12. AI
  13. Escalation
  14. Omni-channel (multichannel)
  15. Post Pandemic
  16. Retention
  17. Closed Loop
  18. Reports
  19. Platform
  20. Chatbot
  21. Self Service
  22. Data
  23. In App
  24. Customer Centric
  25. CX Landscape
  26. Email
  27. Phone Call
  28. Value Add
  29. Unsolicited Feedback