AIReportsChatbotPhoneCallOmni-channel (multichannel)CXLandscapeSurveyRetentionCustomerJourneyPostPandemicChatUnstructuredDataStakeholdersSelfServiceAnalyticsUnsolicitedFeedbackEmailCustomerExperienceFrontlineStaffClosedLoopValueAdd50,000foot view(orsimilar)CustomerCentricPlatformEscalationCustomerLifeCycleDataInAppSilosAIReportsChatbotPhoneCallOmni-channel (multichannel)CXLandscapeSurveyRetentionCustomerJourneyPostPandemicChatUnstructuredDataStakeholdersSelfServiceAnalyticsUnsolicitedFeedbackEmailCustomerExperienceFrontlineStaffClosedLoopValueAdd50,000foot view(orsimilar)CustomerCentricPlatformEscalationCustomerLifeCycleDataInAppSilos

CX Demo Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AI
  2. Reports
  3. Chatbot
  4. Phone Call
  5. Omni-channel (multichannel)
  6. CX Landscape
  7. Survey
  8. Retention
  9. Customer Journey
  10. Post Pandemic
  11. Chat
  12. Unstructured Data
  13. Stakeholders
  14. Self Service
  15. Analytics
  16. Unsolicited Feedback
  17. Email
  18. Customer Experience
  19. Frontline Staff
  20. Closed Loop
  21. Value Add
  22. 50,000 foot view (or similar)
  23. Customer Centric
  24. Platform
  25. Escalation
  26. Customer Life Cycle
  27. Data
  28. In App
  29. Silos